Additional benefits include a health clinic (onsite in Utica) for employees and their families; optional employee wellness activities include managing and tracking diabetes, blood pressure, and weight control; onsite, personalized retirement counseling; employee referral bonuses and employment of friends and families; access to tickets for Jimmy John's Field; volunteer opportunities include Gleaners, Suite Dreams, Veterans Support activities, Blessings in a Backpack, food and clothing drives, and others; employee recognition includes anniversaries, birthdays, and special events; employee discounts on autos, cell phones, and others; employee social activities include Detroit Tigers opening day, Fat Tuesday, ice cream/popsicles, picnics, team meetings, team outings, one-on-one with the president, and many more. The CSS is responsible for handling and improving all phases of customer interaction for the assigned customers or customer teams, including managing and responding to customers in a manner that builds strong customer relations and ensures alignment with MNP's core values of compassion, dedication, humility, integrity, and trust.