32 Results for

Customer Care Representative Jobs in Grand Rapids, MI

Jobs

New!

Grand Rapids, MI5 days ago

$14.73–$15.23 Per Hour

Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.

New!

Grandville, MI5 days ago

$81,200–$121,700 Per Year

We work with customers across the world in the light industry (institutional, food & beverage, manufacturing, transportation, textile care, and global high tech) and heavy industry (chemical, downstream, paper, mining, power and primary metals industries) to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.

New!

Grand Rapids, MI1 day ago

At UniFirst, we’re a global leader in uniform rental and facility service solutions for businesses across industries - from manufacturing and food processing to healthcare and hospitality. With a reputation for superior service and long-term customer partnerships, every uniform, product, and service we offer comes with integrity, commitment, and hard work.

New!

Grand Rapids, MI1 day ago

New!

Grand Rapids, MI1 day ago

New!

Grand Rapids, MI1 day ago

Sales & Upselling Mindset: You identify opportunities to introduce new garments, products and services that benefit the customer, driving additional revenue while enhancing the value you provide. • Represent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships.

Grand Rapids, MI30+ days ago

Remote

Full-time

We’re more than just an insurance agency—we’re a people-focused, technology-driven, and growth-minded team dedicated to helping working families protect what matters most. From guiding policyholders to answering questions with clarity, you’ll ensure every client feels supported, confident, and empowered.

Grand Rapids, MI24 days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to call center software programs, Microsoft office and other CRM tools.

Wyoming, MI18 days ago

The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.

Kentwood, Michigan11 days ago

Grandville, MI20 days ago

$50,000–$70,000 Per Year

The Farmers Insurance Ben Smith Agency is part of one of the leading insurance organizations in the country, consistently recognized for strength, stability, and customer trust. The CSR is often the first point of contact for our clients and plays a vital role in maintaining our reputation as a customer-focused, top-tier insurance agency.

Byron Center, MI12 days ago

$30,000–$36,000 Per Year

As an Insurance Customer Service Representative, you will be responsible for assisting policyholders with various inquiries, resolving issues, and providing exceptional customer service. Educate customers on additional insurance products and services that may benefit them, promoting upselling and cross-selling opportunities.

Grand Rapids, Michigan30+ days ago

Remote

The Customer Service Representative supports clients throughout the travel planning process by assisting with inquiries, reservations support, and general customer service needs. We are expanding our team and seeking a Customer Service Representative who enjoys helping people, solving problems, and providing excellent service in a remote environment.

Wayland, MI30+ days ago

Full-time

In order to excel at this role, you need strong verbal and written communication, strong attention to detail and organization skills, along with the ability to build relationships, follow instructions, learn new tasks, and follow-up. You will assist customers with their banking needs, including processing transactions, managing accounts, referring to affiliates, and other general office and banking tasks.

Jenison, Michigan30+ days ago

$13.75–$14.75

If you have no work experience at all or have experience as a: cook, cashier, dishwasher, server, custodian, or greeter and have a great work ethic, positive attitude, and engaging personality we would love the opportunity to talk with you! We are committed to ensuring our employees receive proper training in order to provide excellent customer service to our customers on every visit.

New!

Grand Rapids, MI3 days ago

$35,000–$55,000 Per Year

This role is much more than answering phones youll play a key role in protecting our customers, supporting our sales team, and creating an exceptional client experience from start to finish. Develop and strengthen referral relationships with Real Estate Agents, Mortgage Lenders, Title Companies, and other local business partners.

Kentwood, MI30+ days ago

$16–$19 Per Hour

Prepares RO (repair order) work packet consisting of QC (quality control) check list, work order, parts list and windshield tag used to record the proper indicators -R (rental)-NR (no rental)-G (Gerber pay). Knowledge of general office equipment and basic computer skills as well as good oral and written communication skills with strong sales drive and exceptional customer service.

Grand Rapids, MI11 days ago

Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. The Customer Service Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

Wayland, MI20 days ago

This role is responsible for providing customers with exceptional service by meeting individual needs, exceeding expectations, and demonstrating excellent knowledge of the cannabis products, deals, and promotions we offer. We are seeking a highly motivated and energetic Retail Representative who shares our passion for providing quality products and an excellent customer care experience.

Grand Rapids, Michigan30+ days ago

Rose Pest Solutions isn’t just the oldest pest management company in the nation (established in 1860!) — we’re also a 4th-generation family-owned business with a proven record of success. You’ll play a key role in connecting clients, sales, and service teams — ensuring every client gets top-notch care.

New!

Grand Rapids, Michigan4 days ago

$500–$1,000 Per Year
Intern

Our college financial representatives, who come from varying academic backgrounds and experiences, begin to build a financial planning practice while engaging local and nationwide experts, exclusive financial products, and the support of a Fortune 500 company. Overview: College Financial Representatives in the internship program at Northwestern Mutual are provided guidance, connection, and a framework for building an integrated financial planning practice from the ground up.

Grand Rapids, MI21 days ago

$35,000–$80,000 Per Year

As an Insurance Sales Representative you will make outbound calls to provided hot leads to generate appointments and market a wide range of insurance products and services. Immediately greet all customers, entering the office, in a friendly and helpful manner.

New!

Muskegon, Michigan4 days ago

True North Group isn't just another insurance agency; We prioritize genuine relationships, outstanding service, and a positive work environment on a mission to protect small and mid-sized businesses and their employees. Provide Ongoing Support: From answering questions about coverage details to guiding clients through a claim, you'll become a trusted advisor who businesses rely on.

Wyoming, Michigan14 days ago

If you're ready to hit the ground running, forge meaningful client relationships, and grow a rewarding career in outside sales, True North Group is here to support you every step of the way. In this outside sales position, you will: Prospect & Connect: Identify local businesses, connect with the community, and schedule discovery meetings.

Grand Rapids, MI30+ days ago

Full-time

So, rather than a “pushy” salesperson, we need someone who asks questions, listens to the homeowner, determines their needs, offers options for them to choose from and closes the deal. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures.

Hudsonville, Michigan19 days ago

Quarterly and yearly incentive trips, cash bonuses, stock share bonuses, and lifetime-vested renewal commissions. About Us: At True North Group, we’re more than just an insurance agency – we’re dedicated to offering helpful insurance plans to small and medium-sized businesses and their employees.

Grand Rapids, Michigan25 days ago

Remote

This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. Ensures donor requests are carried out (opt out of calling list, don’t contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion.

Grand Rapids, Michigan30+ days ago

Remote

Grand Rapids, Michigan30+ days ago

Remote

New!

Grand Rapids, Michigan5 days ago

Remote

New!

Grand Rapids, MI3 days ago

$35,000–$55,000 Per Year

Our Farmers Insurance Agency is searching for a driven, positive, and people-focused Customer Service Representative who wants more than just a job. Build relationships with local real estate agents, lenders, title companies, and community partners.

Comstock Park, MI17 days ago

Depending on the level you are in, your responsibilities can also range from efficiently processing routine financial transactions for our customers such as deposits, withdrawals, checks, and loan payments to opening bank accounts for individuals and businesses to being the "go to" banker for your customers where you ask questions and listen for cues to be able to provide banking (and possibly lending) solutions that meet their unique needs. Familiarity with or the ability to learn banking software and tools is crucial as you will efficiently process routine financial transactions like deposits and withdrawals, manage cash drawers, and ensure compliance with security protocols.

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Customer Care Representative Jobs in Grand Rapids, MI

Jobs

Retail Customer Experience CoordinatorMarshalls

Technical Sales RepresentativeEcolab Inc.

Outside Sales RepresentativeUniFirst

Outside Sales Representative - Grand Rapids, MIUniFirst

Entry Level Sales RepresentativeUniFirst

Route Service Representative - UniFirstUniFirst

Customer Care Representative - WFHSpade Recruiting

Spanish Bilingual Limited Service Customer Service RepresentativeMaximus

Customer Service RepresentativeU-Haul

Customer Service RepresentativeCommunity Choice Financial Family of Brands

Customer Service RepresentativeBenjamin Smith-Farmers Insurance Agency

Customer Service RepresentativeTyler Johnson Farmers Insurance

Customer Service Representative – Travel AgencyRemote Careers

Customer Service Representative (Teller)UNITED BANK OF MICHIGAN GROUP

Customer Service Representative7-Eleven

Customer Service RepresentativeRyan Underhill Farmers Insurance

Customer Service RepresentativeGerber Collision & Glass

Customer Experience Representative - Grand Rapids AirportEnterprise Holdings

Retail RepresentativeJars Cannabis

Client Service Representative - Grandville, MIRose Pest Solutions

College Financial Representative, Internship ProgramNorthwestern Mutual

Farmers Insurance Sales RepresentativePhilip Meredith Farmers Insurance

Entry Level Sales RepresentativeTrue North Group LLC.

Outside Sales RepresentativeTrue North Group LLC.

Home Improvement In Home Sales RepresentativeLuxury Bath Technologies

Direct Sales RepresentativeTrue North Group LLC.

Call Center Agent - MI - Full-Time - M-Th 8a-4:30 and alternating Fri. 8a-4:30p / Sat. 9a-1pVersiti, Inc.

Call Center Agent - MI - FT - M-Th 8a - 4:30p and alternating Fri's 8a-4:30p / Sat's 9a-1pVersiti, Inc.

Call Center Agent - MI - Full-Time - M-Th 11:30a - 8p and alternating Fridays 8a - 4:30p / Saturdays 9a-1pVersiti, Inc.

Call Center Agent - MI - Full-Time - M-TH 11:30a - 8p and alternating Fri's 8a-4:30p / Sat's 9a-1pVersiti, Inc.

Client Experience SpecialistRyan Underhill Farmers Insurance

Branch BankerMercantile Bank

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