1,472 Results for

Customer Care Manager Jobs in Worcester, MA

Jobs

Worcester, MA

$90,000–$120,000 / hour

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9 days ago

Northborough, MA

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The Facilities Manager is the manager for assigned sites and provides leadership and direction to a team of highly skilled staff in delivering facilities management services in a professional office/warehouse environment.

2 days ago

Tewksbury, MA

$1,025.10–$1,145.70

Prime Time Healthcare is seeking dynamic individuals like you to join our team in Tewksbury, MA and make a real impact in patient care! Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.

26 days ago

Hanscom Air Force Base, MA

The AFLCMC/IN mission also enables linkages to the Air Force and Joint/National Intelligence Communities (IC), provides predictive battle space awareness to local force protection activities, and provides local/regional Special Security Office (SSO) support and Joint Worldwide Intelligence Communication Services (JWICS) access.

Develop, review, and maintain security documentation, including but not limited to SCIF/SAPF certifications, System Security Plans, Program Protection Plans (PPP), OPSEC plans, risk analyses, CONOPS, DD Form 254s, and other MIL-STD and DoDI-compliant artifacts.

1 day ago

Worcester, MA

Full time

Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

30+ days ago

Worcester, MA

Under the direction of the nurse manager, manages individualized, goal-directed nursing care through the use of the nursing process and the principles of primary nursing, in accordance with departmental and hospital policies and procedures. Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

4 days ago

Lowell, MA

4 days ago

Lowell, MA

5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

4 days ago

Worcester, MA

4 days ago

Lowell, MA

5.1 Demonstrate a high level of respect, dignity compassion and professionalism for all customers by utilizing the four tenets of Patient Family and Centered Partnership.

4 days ago

Worcester, MA

4 days ago

Woonsocket, RI

$174,070–$374,920 / year

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

Today

Lowell, MA

$32.50–$36.61 / hour

Completes within one year of employment all necessary training required to operate in an expanded scope of practice which includes: rapid sequence intubation, surgical cricothyrotomy, ultrasound guided IV placement, advanced ventilator operation, chest tube thoracostomy maintenance, blood product administration, advanced wound assessment, initiation and management of urinary catheters, central line management, neonatal resuscitation and chronic disease management with early goal directed therapy. Functions as part of a comprehensive mobile integrated response, under medical oversight and conducts detailed assessments and available diagnostics to collaborate with the medical control physician to determine appropriate treatments and intermediate care management strategy for patients with acute and chronic conditions in an effort to reduce emergency department and hospital utilization.

Today

Lowell, MA

li>Develops, Communicates And Documents A Plan Of Care Reflecting Individualized Patient Problems And Interventions To Achieve Desired Outcomes, Involving The Patient, Family And Healthcare Team In This Process. The Registered Nurse (Rn) Assesses, Plans, Implements, Evaluates And Supervises Individual Patient Care On A Nursing Unit/Department According To Unit Policies And Procedures.

1 day ago

Westborough, Massachusetts

Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. As one of the nation’s largest and most respected homebuilders, PulteGroup offers opportunities to grow within a Fortune 500 company that’s consistently recognized as a Fortune 100 Best Company to Work For and a certified Great Place to Work.

16 days ago

Auburn, MA

$70,000–$90,000 / year

The Manager coordinates processing and reporting activities with the Customer Care Supervisors to ensure that policy and procedure integrity is maintained and also manages all activities of Customer Care Operations, maintaining optimum service levels for E-ZPass MA and PAY BY PLATE MA (PBP) accounts.

Coordinate daily activities that ensure Customer Care operations and its staff provide excellent customer service, supervises and supports all established policies and procedures and keeps TransCore management and MassDOT appraised of the status of Customer Care Center operations.

30+ days ago

Locally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Whether you're assisting at the register during a rush, mentoring associates, or keeping the service area running seamlessly, you'll play a key role in creating a welcoming and positive store atmosphere.

8 days ago

Waltham, Massachusetts

Remote

Onco360 Pharmacy is a unique oncology pharmacy model created to serve the needs of community, oncology and hematology physicians, patients, payers, and manufacturers. Work with other functional areas to resolve customer problems, and in system databases, and notifying appropriate parties as to what action will be taken to resolve the problem.

Today

Boxborough, Massachusetts

Full time

We’re looking for a Call Center Manager who thrives in a fast-paced environment, inspires performance, and is passionate about developing people and driving results. At Heritage Home Service, we believe that outstanding customer experiences start with empowered teams and strong leadership.

6 days ago

Seekonk, MA

We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success! Act as liaison between the customers, repair technicians and delivery teams.

30+ days ago

Westborough, Massachusetts

Headquartered in vibrant Atlanta, Georgia, and operating in over 45 markets nationwide, we’re proud to build homes through our trusted family of brands—including Innovative Construction Group, Centex, Pulte Homes, Del Webb, DiVosta Homes, American West, and John Wieland Homes and Neighborhoods, Pulte Mortgage, PGP Title, Pulte Insurance Agency —all united under the PulteGroup name. No fee will be owing or paid to Recruiters who submit unsolicited candidates, in the event the candidate is hired by PulteGroup, Inc. or its affiliates as a result of the referral, without a written agreement between PulteGroup, Inc. and through any means other than via our Applicant Tracking System.

16 days ago

Woonsocket, RI

Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.). RESPONSIBILITIES: Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime.

27 days ago

Needham, MA

The Geriatric Care Manager provides assessments and continuous reassessment and manages comprehensive aspects of care including medical and cognitive challenges of aging in a manner that ensures their dignity, independence and wishes are respected. California Residents Only: In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment.

22 days ago

Cumberland, RI

$124,100–$175,200 / year

p>Annual base salary for new hires in this position ranges: $124,100.00 - $175,200.00 This takes into account a number of factors including work location, the candidate's skills, experience, education level & other job-related factors. • Acts in the role of primary point of contact for a category or categories with the customer and meets frequently with buyers to discuss tactical matters such as progress to goals, promotional initiatives, issues and competitive threats.

30+ days ago

Wellesley, MA

Remote

$117,831.66–$150,100 / year

p>The Nuvolo Principal Customer Success Manager requires strategic thinking with operational excellence as you will be responsible for maintaining executive relationships, leading projects, and serving as an escalation point for Nuvolos key accounts.

Regular interaction with Nuvolo sales team and execute sales methodology including key stakeholder mapping, building champions, and forecasting growth opportunities.

30+ days ago

$16–$22.20 / hour

Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings. In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager.

1 day ago

Framingham, Massachusetts

The Manager of Customer Service will lead a team responsible for delivering daily call center operations for Marmaxx and HomeGoods/Homesense, ensuring every customer is heard, helped, and valued. Cross-Functional Partnership: Work with Communications, Field Escalations, Legal, and Loss Prevention to resolve complex issues quickly and strengthen TJX’s reputation in the market.

29 days ago

$64,678–$72,000 / year

Imagine Learning is proud to offer diversity, equity, and inclusion (DEI) workplace initiatives, including the DEI employee council, annual DEI conference, employee resource groups, and other opportunities for employees to connect with and support DEI initiatives throughout the year. We're shaping the future of learning through our Curriculum-Informed AI approach - technology that understands instructional context, respects educator judgment, and transforms how teachers personalize learning at scale to unlock each student's potential.

30+ days ago

Framingham, MA

$65,000–$123,000 / year

In 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers sinceour founding in 2011.

Today

Waltham, MA

$50–$60 / hour

Come join the dedicated team at BrightStar Care of Concord, Lexington & Woburn a recognized leader in home health services, and help us provide exceptional care that makes a meaningful difference in the lives of our patients and their families. This Registered Nurse Clinical Manager (RN) leader will own the overall responsibility for quality, adequacy and reliability of our home care services program – Plan of Care management, staff supervision and clinical compliance.

30+ days ago

Waltham, MA

Come join the dedicated team at BrightStar Care of Concord, Lexington & Woburn a recognized leader in home health services, and help us provide exceptional care that makes a meaningful difference in the lives of our patients and their families. This Registered Nurse (RN) leader will own the overall responsibility for quality, adequacy and reliability of our home care services program – Plan of Care management, staff supervision and clinical compliance.

30+ days ago

$21.10–$36.78 / hour

p>As an essential member of our Special Needs Plan (SNP) care team, the telephonic Care Manager Specialist (CMS) plays a key role in coordinating the care of our members, particularly those with social determinants of health (SDoH) needs and stable health conditions. The CMS collaborates closely with the Registered Nurse Care Manager, Care Coordinator, Social Worker, and other interdisciplinary care team participants to support the member in maintaining optimal health.

4 days ago

This position is also eligible for a quarterly incentive based on eligible earnings and store performance, as well benefits, as described at https://benefits.petsmart.com/us/.

PetSmart's Experience Leader (ELR) is responsible for providing exceptional leadership and service to our pet parent while upholding the company's vision, mission, values, and strategy.

7 days ago

Worcester, Massachusetts

As the operational leader for this location, you will partner closely with providers, advanced practice professionals, and regional leadership to drive clinic success while fostering a culture of accountability, collaboration, and patient-centered care. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.

19 days ago

Massachusetts

This role provides leadership, supervision, and support to an interdisciplinary team while ensuring the delivery of high-quality patient care in accordance with the Agency’s mission, values, policies, and regulatory requirements. The Full-Time Home Health Clinical Manager is responsible for the overall day-to-day operations of the Home Health Department, including oversight of clinical programs and staff.

14 days ago

Framingham, MA

$65,000–$123,000 / year

h5>What Our Employees Are Saying About Us on Glassdoor:

"Great Work atmosphere, great work life balance, excellent company to work for, amazing top notch product, incredible customer service, lots of tools to help you succeed." .

Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.

Today

Smithfield, RI

li>Performs intensive care management functions for identified individuals in order to promote quality, cost-effective outcomes, including but not limited to:

Performing a comprehensive assessment which includes care planning activities including the development of interventions, short and long-term goals in collaboration with member, family, PCP, behavioral health professionals and other involved health care professionals and community agencies, as appropriate.

The Integrated Care Manager (ICM) works collaboratively with the integrated care team to manage and coordinate care for a specific population of members whose needs represent high clinical and social risk in order to ensure quality and cost-effective member-centered care.

30+ days ago

Waltham, Massachusetts

With over 20 years of operating experience, we have built a replicable service prototype, developed profitable, long-standing referral relationships, and created an innovative brand that positions us to serve the future customer. We are passionate about what we do -- providing seniors and their families with a comprehensive, vetted and coordinated in-home service network that is high-touch, tech-enabled, compassionate and extremely well managed.

20 days ago

Worcester, Massachusetts

$75,969–$93,035 / year

img alt="" height="79" src="https://seniorlink.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=130832&hashed=-750713739" width="157"/>.

Careforth strives to create experiences that are accessible and welcoming to everyone, including making www.careforth.com and the careers site accessible to any and all users.

9 days ago

Wayland, Massachusetts

Their guidance leads families to the actions and decisions that ensure quality care and an optimal life for those they love, thus reducing worry, stress and time off of work for family caregivers through:

Assessment and monitoring.
Aging Life Care Professionals® offer a holistic, client-centered approach to caring for older adults or others facing ongoing health challenges.

30+ days ago

Waltham, MA

$90,000–$100,000 / year

This individual will drive product adoption, retention, and growth by delivering high levels of business value, and cultivating deep customer relationships with some of the world's most iconic companies currently using ZoomInfo.

Have a great understanding of world-class go-to-market process, including how Revenue Operations, Enablement Leaders, Sales Managers, Customer Success leaders and individual contributors think and operate.

12 days ago

Framingham, MA

$65,000–$123,000 / year

23 days ago

Wayland, MA

The Care Manager/“Designated Care Manager” is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

30+ days ago

$90,000–$100,000 / year

li>

Diversity, equity, inclusion, and belonging: Join groups like our Women in Limitless Leadership Employee Resource Council, Lean In circles, Racial and Ethnic Diversity (RED) Council, Pride LGBTQIA+ Council, Military Community Network, Solutions and Accessibility for Equality (SAFE) Council, Fostering Acceptance Inspiring Trust and Harmony (F.A.I.T.H), and more. We are seeking a nurse that is passionate about keeping care in the homes and developing skills for upward career mobility.

30+ days ago

Remote

$115,000–$149,000 / year

p>For more information, see https://www.ftc.gov/business-guidance/blog/2023/01/taking-ploy-out-employment-scams and https://www.ic3.gov/Media/Y2020/PSA200121.

Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service.

30+ days ago

li>Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass ("Right" resident, medication, dosage, time, route, right to refuse).

Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

29 days ago

Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

2 days ago

Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

2 days ago

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Customer Care Manager Jobs in Worcester, MA

BAS Project Manager Jobot

Facilities Manager *US AMR-Jones Lang LaSalle Americas, Inc.

Travel Nurse RN - Case Manager - $1,025 to $1,146 per week in Tewksbury, MA TravelNurseSource

Security Manager IN-10.11 Credence

Sales Rep Post Acute Care Medline Industries

RN Float Pool – Critical Care Yale New Haven Health

Registered Nurse Float – Critical Care Yale New Haven Health

Registered Nurse Critical Care (ICU) – Float Pool Yale New Haven Health

Registered Nurse (RN), Float Critical Care / ICU Yale New Haven Health

Critical Care Float Nurse / Float RN (ICU) Yale New Haven Health

Registered Nurse (RN) – Critical Care Float Pool Yale New Haven Health

Primary Care Physician Oak Street Health

Advanced Care Paramedic 911 - Full Time 40hrs/week Lowell General Hospital

RN Float Pool - Critical Care Yale New Haven Health

Customer Care Manager II PulteGroup

Customer Service Manager TransCore Partners LLC

Customer Service Manager Albertsons Companies Inc

Pharmacy Technician - Customer Care Specialist Onco360

Customer Service Manager Papalia

Customer Service Manager Raymours Furniture Co Inc

Customer Care Coordinator PulteGroup

Security Account Manager - Heath Care Insurer Allied Universal

Care Manager TheKey LLC

Customer Development Manager Kenvue Inc

Principal Customer Success Manager - Remote Trane Technologies Plc

FT Customer Experience Manager The Michaels Companies Inc

Manager of Customer Service The TJX Companies

Customer Success Manager Imagine Learning Inc

Customer Success Manager Definitive

Registered Nurse Clinical Manager Home Care Brightstar Care of Concord, Lexington and Woburn

Registered Nurse Manager Home Care Brightstar Care of Concord, Lexington and Woburn

Care Manager Specialist CVS Health Corp

Assistant Store Manager - Customer Experience PetSmart LLC

Urgent Care Clinic Manager American Family Care

Clinical Manager - Home Health Care Croí Health

Customer Success Manager Definitive Healthcare

Integrated Care Manager (44285) Neighborhood Health Plan of Rhode Island

Case Manager - Home Care HouseWorks Home Care

RN Care Manager Careforth

Geriatric Care Manager Metrowest Eldercare Management

Customer Success Manager - Enterprise Core Zoominfo Technologies Inc

Customer Success Manager Definitive Healthcare, US

Care Manager Sunrise Senior Living

Home Care RN Nurse Manager Bayada Home Health Care, Inc.

Customer Experience, Program Manager | Central & Northeast Region iRhythm Holdings Inc

Med Care Manager 1 Sunrise Senior Living LLC

Medication Care Manager - Senior Living Sunrise Senior Living LLC

LPN Medication Care Manager - Senior Living Sunrise Senior Living LLC

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