270 Results for

Customer Care Manager Jobs in Worcester, MA

Jobs

New!

Wayland, MA4 days ago

The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods. Housekeeping and Laundry ServicesMaintain and clean resident's room as assigned including making beds, emptying trash, putting clothes away appropriately, spot sweeping, and mopping as needed.

New!

North Chelmsford, MA6 days ago

$20–$26 Per Hour

Be able to ask probing questions to understand customer needs, overcome objections by recommending profitable solutions, explain our value-added services, and ask for the order and close the sale. Effectively use Microsoft Office software (Outlook, Word, Excel) to communicate via email, to maintain weekly sales plans, call reports, customer contact files, and to analyze customer data.

New!

West Newton, MA2 days ago

$65,000–$75,000

Additional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced. Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility.

New!

Attleboro, MA2 days ago

$65,000–$75,000

New!

Athol, MA3 days ago

$3,045–$3,045

Collaborates and coordinates projects and activities with other departments to build a team approach to healthcare delivery. Behavioral attributes required include achievement motivation, flexibility, initiative, and customer service orientation.

New!

Athol, MA3 days ago

$2,743.40–$2,743.40

Coordinates data collection, statistics, performance improvement activities, and Medical Staff related issues related to the ER CommitteeResponsible for assessing staff performance with Medication Reconciliation and providing remediation or progressive discipline where indicatedResponsible for assessing staff performance with hand hygiene compliance and participating in compliance rounds as requested by Infection Prevention Director. Improves patient and/or customer satisfactionResponds to customer requests and concerns in a timely and effective mannerUtilizes customer satisfaction data to develop and anticipate customer service systemsMeets/exceeds customer expectations so that the customers select and recommend Heywood Healthcare as their primary source of healthcare.

New!

Athol, MA3 days ago

$2,828.52–$2,828.52

New!

Athol, MA3 days ago

$2,657–$2,657

New!

Attleboro, MA2 days ago

$65,000–$75,000

New!

West Newton, MA2 days ago

$65,000–$75,000

New!

West Newton, MA2 days ago

$65,000–$75,000

New!

Attleboro, MA2 days ago

$65,000–$75,000

Waltham, MA11 days ago

$103,000–$154,600

The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors. The Commodity Accounting Manager supporting Supply & Trading oversees all accounting, valuation, and reporting activities related to the organization’s commodity purchases, sales, inventories, and hedging activities.

New!

North Brookfield, MA1 day ago

$91,700–$163,700 Per Year

Creates and environment that nurtures empowerment of team members; encourages the development of self-directed work teams; pursues and encourages continuous quality management and innovation; improve the levels of communication, teamwork, participation and acknowledgement between all staff. Each employee will be responsible for demonstrating core competencies by a solid willingness to work with others throughout the organization and be a role model for teamwork and cooperation that results in the highest quality of care and concern for our patients and employees.

New!

Stafford Springs, CT2 days ago

Makes follow-up visits to provide skilled care to assess disease progress and evaluates response to treatment so as to promote peaceful death; provides support to client/family utilizing teaching principles to promote and restore health and prevent disease and disability, as possible; coordinates care with providers. Provides skilled nursing care to hospice clients in their homes or community health settings ensuring the delivery of outcome based, high quality, cost-effective care.

New!

Lowell, MA2 days ago

$84,300.22–$107,481.20

In addition, this role focuses on performing the following Home Care Nurse duties: Assesses, plans, implements, and evaluates the care needs of a designated group of patients or provides nursing care and identified clinical support tasks within the scope of practice for achievement of the patient’s plan of care as directed. Key responsibilities include conducting comprehensive assessments, developing and overseeing individualized care plans, coordinating with physicians and interdisciplinary team members, monitoring patient progress, and adjusting care plans to achieve optimal outcomes.

Oxford, MA30 days ago

$104,495–$167,190 Per Year

We're an award-winning company (recently named a Glassdoor Best Place to Work in 2026) that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.

New!

Woonsocket, RI2 days ago

$174,070–$374,920

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. The purpose of a Primary Care Physician at Oak Street Health is to provide equitable and effective value-based healthcare to local Medicare patient populations at our innovative network of neighborhood primary care centers.

North Chelmsford, MA30+ days ago

$20–$25 Per Hour

At the end of the workday, complete the Driver’s Daily Vehicle Inspection Report when driving a delivery vehicle with a gross vehicle weight (GVWR) of 10,001 lbs. Destinations include job sites, customer facilities, vendor facilities, other Hajoca locations, facilities of other wholesalers, or other locations as directed by management.

New!

Worcester, MA1 day ago

$84,500–$139,000

In larger branches, the Branch Manager will be responsible for leading and directing the Dispatcher and Assistant Branch Manager (ABM); in smaller branches the Branch Manager will be responsible for leading and directing the Service Techs. Responsibilities include leading and directing the Dispatch and ABM functions of the branch; this includes but is not limited to, achieving the Annual Procurement Plan (e.g., hitting targeted vendor spend discount rates) and monitoring Dispatching functions daily.

New!

Stafford Springs, CT2 days ago

Works with the Wound Team RN, CWOCN and Manager of Specialty services to promote the daily operations and delivery of wound care to patients, and participates in the development, maintenance and implementation of program goals and objectives. Informs the Wound Team RN, CWOCN and the physician/wound clinics of changes in client needs, wounds that require a change to the plan of care for wound care treatments and disease management.

Woonsocket, RI9 days ago

Waltham, MA11 days ago

$118,300–$177,400

The ideal candidate will have strong hands-on experience in OIC components such as Integration (ICS), Process (PCS), Visual Builder (VBCS), and relevant Oracle Cloud services (REST/SOAP APIs, FBDI, BIP, etc.).At Global Partners, business starts with people. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.

Worcester, MA8 days ago

Calling on the post-acute care market including long-term care facilities, home health and hospice agencies and medical equipment providers; Selling clinical and operational solutions to all levels of decision makers including owners, senior clinical officers and purchasing managers; Selling products that include incontinence, skin care, DME, advance wound care and gloves; Developing a strong knowledge base about Medline’s very large product catalog and numerous value added programs and services; Developing meaningful relationships with new customers and deepening relationships with existing ones; Cold calling and prospecting to develop new business opportunities; Presenting new products and initiatives; educating customers on current industry trends and regulations; Preparing bids and negotiating contracts. Complex sales strategy/approach to sell solutions across multiple levels; Background in commissioned, tangible product sales; Track record of demonstrable sales growth and quota attainment; Ability to present multiple product lines; Excellent communication and organizational skills; Stable work history; Computer proficiency especially in MS Excel, Word, and Outlook.

New!

West Newton, MA2 days ago

$65,000–$75,000

New!

Attleboro, MA2 days ago

$65,000–$75,000

New!

Billerica, MA2 days ago

$16–$18 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. The Lead Sales Associate will provide superior customer service to our customers and support the General Manager in all facets of retail operations to ensure the store is operating at optimal performance.

New!

Ashford, CT2 days ago

Under the direction and general supervision of the Nurse Manager, the registered nurse utilizes evidence based practices in accordance with the State Nurse Practice Act, policies and procedures of the hospital and as directed by the medical staff. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children.

New!

Attleboro, MA2 days ago

$65,000–$75,000

New!

Framingham, MA2 days ago

$15–$17 Per Hour

We operate an integrated ecosystem of 900+ retail locations, backyard service and repair, a robust digital platform, and manufacturing and distribution divisions across 35+ states—enabling consumers to engage with Leslie’s whenever, wherever, and however they prefer to shop. The Sales Associate provides superior customer service while supporting the Store Manager in all aspects of retail operations to ensure the store performs at its best.

New!

West Newton, MA2 days ago

$65,000–$75,000

New!

Stafford Springs, CT2 days ago

The Emergency Department at Windham Hospital provides patients with high levels of care, with symptoms ranging from traumas to the common cold to drug overdoses and everything in between. Under the direction and general supervision of the Nurse Manager, the registered nurse utilizes evidence based practices in accordance with the State Nurse Practice Act, policies and procedures of the hospital and as directed by the medical staff.

New!

Ashford, CT2 days ago

Provides a smooth coordination of care of patients to home care by overseeing patient education, care planning, and coordination with multiple providers, case managers and other clinical needs within established payer and financial guidelines. Performs all clinical aspects of the intake process, including communication with patients and families and admitting clinicians, clinical data entry accuracy, timeliness and Face to Face encounter accuracy and PCP/MD verification.

New!

Attleboro, MA2 days ago

$65,000–$75,000

Marlborough, MA9 days ago

Under the general direction of the Registration Services Team Lead, Lead Registrar, Supervisor, Manager, and/or Director, the Patient Registration Specialist performs a variety of complex duties related to patient registration. Accurately collect and enter patient demographic, insurance, and related information into the registration/scheduling system; ensure all required documentation and signatures (e.g., HIPAA, Consent to Treat) are completed.

Needham, MA18 days ago

$69,794.45–$90,732.79 Per Year

Job Summary: The Customer Care Center (CCC) team manager position is responsible for executing the bank’s strategy for the customer service experience within the contact center through strong leadership, development of processes, fostering an environment of teamwork, empowerment and mutual accountability that are in alignment with the bank’s goals. This position will also manage call center processes and complex customer incidents; work directly with branches and business partners in the bank to support and ensure timely resolution of issues and a superior customer experience.

Chelmsford, MA30+ days ago

Remote

Full-time
Employee

As requested by the TM, the SSR will be responsible for the telephone, e-mail, and sales of targeted products into existing clients, conversions of existing customers between products, and for selling consumables, accessories, and software solutions to both ZOLL customers and competitive accounts. The Acute Care Technology division of ZOLL Medical Corporation develops and delivers innovative lifesaving products and software solutions to EMS, hospital, public safety, and military customers globally.

Bedford, Massachusetts30+ days ago

This role requires strong cross-functional collaboration and regular interaction with multiple internal stakeholders: Sales: Collaborates with Sales to proactively renew expiring standing orders, validate volumes and product mix against account expectations, and ensure commercial commitments are operationally feasible before renewal. The Manager of Customer Standing Orders is responsible for leading the team that sets up, maintains, and renews 12 month reagent standing orders to ensure uninterrupted supply and outstanding service for our in-vitro diagnostics customers.

Framingham, MA30+ days ago

$107,000–$154,000 Per Year

You will work to coordinate across Commercial, Medical, Market Access, Marketing, R&D, and HEOR teams within your accounts to drive engagement, ensure alignment to business priorities, and connect customer needs with the full Definitive Healthcare ecosystem—including Advanced Analytics, SMEs, Product, and Sales. Acting as a trusted advisor and the primary post-sale control point, you guide customers in applying healthcare commercial intelligence to their most critical business initiatives—driving adoption, demonstrating measurable impact, and expanding the partnership over time.

Framingham, MA30+ days ago

$65,000–$120,000 Per Year

In 2024 and 2025, we earned multiple workplace honors, including Built In's 100 Best Places to Work in Boston (both years), a Stevie Bronze Award for Great Employers, and recognition as a Great Place to Work in India. Headquartered just outside of Boston, Massachusetts, Definitive Healthcare operates across North America, Europe, and India, supporting a growing global client base of more than 2,400 customers since our founding in 2011.

Wayland, MA30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). + Maintain and clean the Medication Room, medication carts, and treatment carts for neatness, cleanliness, availability of medications, and expired medications.

Sudbury, Massachusetts30+ days ago

$19.40–$25.20 Per Hour

Overview: The Assistant Customer Service Manager provides support to the front end by assisting the Customer Service Manager in overseeing the daily front end operations of the store and ensuring customer satisfaction by providing skill development and on-the-job training for all front end associates. Loud noise, slippery floor surface, hazardous equipment (mechanical moving parts), contact with sharp objects, contact with skin irritant, toxic exposure (see material safety data sheet), nuisance dust fumes, sprays, and hazardous cleaning solutions.

Wayland, MA30+ days ago

Administer, assist with, and observe medications and treatments for each resident using the medication administration record and the Six Rights of Medication Pass (“Right” resident, medication, dosage, time, route, right to refuse). + Understand and practice the proper method of attending to and disposing of, and the possibility of exposure to, blood borne pathogens, bodily fluids, infectious waste, sharp sticks, and hazardous materials.

New!

Athol, MA4 days ago

$88–$88

Coordinates data collection, statistics, performance improvement activities, and Medical Staff related issues related to the ER Committee Responsible for assessing staff performance with Medication Reconciliation and providing remediation or progressive discipline where indicated Responsible for assessing staff performance with hand hygiene compliance and participating in compliance rounds as requested by Infection Prevention Director. Improves patient and/or customer satisfaction Responds to customer requests and concerns in a timely and effective manner Utilizes customer satisfaction data to develop and anticipate customer service systems Meets/exceeds customer expectations so that the customers select and recommend Heywood Healthcare as their primary source of healthcare.

Lexington, MA25 days ago

Full-time

Rockland Trust offers a wide range of banking, investment, and insurance services to help individuals and businesses work toward their financial goals with more than 120 branches located throughout Massachusetts, as well as commercial banking, investment management offices, and residential lending centers across Massachusetts and Rhode Island. With a consultative, team-oriented sales personality and outstanding personal customer skills, you take responsibility for ensuring that every customer receives a consistent World Class Customer Experience with every branch staff interaction whether in person, over the phone, or through digital channels.

WALTHAM, MA30+ days ago

Minimum Education Requirement - Associate's Degree or equivalent experienceMinimum Management Experience - 2 years Minimum Functional Experience – 1 year work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc. This role blends strong operational leadership with innovation—analyzing dining trends, student feedback, and service patterns to introduce fresh menu ideas and engaging dining experiences.

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Customer Care Manager Jobs in Worcester, MA

Jobs

Care ManagerSunrise Senior Living

Customer Service RepresentativeHajoca Corporation

Dining Services ManagerHealthcare Services Group, Inc.

Food Service ManagerHealthcare Services Group, Inc.

Travel Nurse RN - Nurse Manager - $3,045 per week in Athol, MACynet Health

Travel Nurse RN - Nurse Manager - $2,743 per week in Athol, MASlate Healthcare

Travel Nurse RN - Nurse Manager - $2,829 per week in Athol, MAPrime Staffing

Travel Nurse RN - Nurse Manager - $2,657 per week in Athol, MAMindlance Health

Dining ManagerHealthcare Services Group, Inc.

Kitchen ManagerHealthcare Services Group, Inc.

Chef ManagerHealthcare Services Group, Inc.

Cafeteria ManagerHealthcare Services Group, Inc.

Commodity Accounting ManagerGlobal Partners

RN Manager, Operational Services of OB/GYNOptum

Hospice RN (Registered Nurse, Visiting Nurse, Case Manager) – HomeCareHartford HealthCare at Home

Registered Nurse, RN- Home Health Case Manager- Sign on Bonus Eligible!Tufts Medicine Care at Home

Branch ManagerUnited Rentals

Primary Care PhysicianOak Street Health

Delivery Driver Non CDLHajoca Corporation

HVAC/R Branch Manager Commercial & IndustrialCoolSys

Wound Care LPN (LPN, Licensed Practical Nurse) - HomeCareHartford HealthCare at Home

Family Medicine, Virtual Primary Care PhysicianOak Street Health

Oracle Integration Cloud (OIC) SpecialistGlobal Partners

Sales Rep Post Acute CareMedline Industries - Transportation & Operations

Dining Services DirectorHealthcare Services Group, Inc.

Food Service DirectorHealthcare Services Group, Inc.

Lead Sales Associate (Seasonal)LESLIES POOLMART INC

Registered Nurse (RN) - OR General SurgeryWindham Hospital

Director of Culinary OperationsHealthcare Services Group, Inc.

Sales Associate (Seasonal)LESLIES POOLMART INC

Correctional Dining DirectorHealthcare Services Group, Inc.

RN Emergency DepartmentWindham Hospital

Clinical Intake Specialist (Licensed Practical Nurse, LPN, Office) - HomeCareHartford HealthCare at Home

ChefHealthcare Services Group, Inc.

Patient RegistrarAxelon Services Corporation

Customer Care Center Team ManagerNeedham Bank

Specialty Sales Representative, EMS Clinical and Software ApplicationsZoll

Manager, Customer Standing OrdersWerfen

Principal Customer Success ManagerDefinitive Healthcare, US

Customer Success ManagerDefinitive Healthcare, US

Medication Care ManagerSunrise Senior Living

Customer Service- Assistant ManagerRoche Bros. Supermarkets

LPN Med Care Manager-1Sunrise Senior Living

Nurse Manager, Athol Emergency Room, 40-Hours, Salary, Monday-Friday onsite (Three to five years progressive clinical administrative experience needed)Lamb Company

Assistant Branch Manager I Lexington BranchRockland Trust

Food Service Manager 3Sodexo

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