Customer Service Representative Circle K Stores IncCustomer Service RepresentativeElyria, OHYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4705312 705 Oberline Elyria Rd Elyria Ohio 44035Shift AvailabilityDays and Evenings Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Lead Customer Service Representative Circle K Stores IncLead Customer Service RepresentativeCuyahoga Falls, OHYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat if you haveRetail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4705411 1790 4th St Cuyahoga Falls Ohio 44221Shift AvailabilityFlexible Days Evenings Overnights Weekends Time TypePart timeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative, Full or Part Time Circle K Stores IncCustomer Service Representative, Full or Part TimeAkron, OHYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4705575 935 E Tallmadge Ave Akron Ohio 44310Shift AvailabilityFlexible Availability Time TypeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Lead Customer Service Representative, Full or Part Time Circle K Stores IncLead Customer Service Representative, Full or Part TimeAkron, OHYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsLeading a team of employeesEntry level employee supervisionGreat if you haveRetail and customer service experienceEntry level management experienceSales associate or cashiering experienceHigh School Diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 4705584 550 W Waterloo Rd Akron Ohio 44314Shift AvailabilityFlexible Availability Time TypeLead Customer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Service Representative Driving SP Plus CorporationCustomer Service Representative DrivingCLEVELAND, OH$19–$20 / hourTomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
Customer Service Representative - Driving Metropolis TechnologiesCustomer Service Representative - DrivingCLEVELAND, Ohio$19–$20 / hourFull timeTomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms.
Customer Service Representative - State Farm Agent Team Member Neil Elkins - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberLorain, OHFull timeService can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Customer Service Representative - State Farm Agent Team Member Brad Larson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBay Village, OHFull timeDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Customer Service Representative - State Farm Agent Team Member Bonny Bird - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBedford, OHFull timeWe maintain a casual, welcoming atmosphere that makes coming to work enjoyable, while also prioritizing our impact within the community. Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.bonnybirdinsurance.com.
Customer Service Representative / Online Research Panelist - Remote FocusGroupPanelCustomer Service Representative / Online Research Panelist - RemoteCleveland, OHRemoteFocusGroupPanel invites adults to join optional online research panels and focus groups from home. You choose whether to respond to each invitation and can participate using a computer, tablet, or smartphone with a reliable internet connection.
Inside Sales Customer Service Representative FASTSIGNSInside Sales Customer Service RepresentativeCleveland, OHYou get to sell a tangible product, fabricated at our production facility in Cleveland, and put it in the customer's hands yourself and then receive appreciation and gratitude for saving the day. As a FASTSIGNS Customer Service employee, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center.
Customer Care Advocate I, 1st Shift Regal Rexnord CorpCustomer Care Advocate I, 1st ShiftTwinsburg, OHThis position is responsible for maintaining a high level of customer satisfaction by addressing and administrating commercial issues through the CSR Team that include, but is not limited to: customer inquiries, processing orders, preparing quotes, tracking bids, managing RMA's and resolving billing issues, in accordance with company policies and procedures. The Company's end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.
Licensed Insurance Customer Service Representative Howard Hanna Real Estate ServicesLicensed Insurance Customer Service RepresentativeCleveland, OH$45,000–$48,000 / yearHoward Hanna Insurance Services provides a one-stop shop for all things insurance, with options for home, auto, umbrella, life, and business and commercial. Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships.
Licensed Insurance Customer Service Representative Howard HannaLicensed Insurance Customer Service RepresentativeCleveland, OH$45,000–$48,000 / yearHoward Hanna Insurance Services provides a one-stop shop for all things insurance, with options for home, auto, umbrella, life, and business and commercial. Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships.
Customer Service Representative Mactac North AmericaCustomer Service RepresentativeStow, OHThe product lineup covers many diversified fields including not only adhesive papers and films for seals and labels, but also shatter-proof window films, adhesive sheets for outdoor signs, interior finishing mounting sheets, automobile-use adhesive products, semiconductor-related tape, and LCD-related adhesive products. In addition, the position requires manual dexterity for use of computer keyboard and mouseManagement Responsibilities Level: Individual ContributorReports to: Customer Service ManagerLocation: Stow, OHTravel: less than 5%Company Overview:Headquartered in Stow, Ohio, Mactac was founded as Morgan Adhesives Co. in 1959 by the late entrepreneur Burton (Burt) Morgan.
Customer Service Representative Home Genius ExteriorsCustomer Service RepresentativeMedina, OHOur Inside Sales Reps are the powerhouse behind our marketing department, driving success by connecting with potential clients and setting our sales team up for victory. Seal the deal: Overcome objections, build trust, and schedule consultations that lead to big wins.
Customer Assistance Representative Full Time (Cleveland, OH, US) American Airlines MexicoCustomer Assistance Representative Full Time (Cleveland, OH, US)Cleveland, OHOur 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Verifying and clearing travel documents (e.g., passports, visas) for customers traveling internationally (e.g., using the Timatic database available in the kiosk).
Customer Service Member Representative (Full Time 2-10pm) Planet FitnessCustomer Service Member Representative (Full Time 2-10pm)Solon, OhioRole Summary The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees.
Customer Service Member Representative Planet Fitness Inc.Customer Service Member RepresentativeSolon, OH$12–$14 / hourPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Customer Service Member Representative (Full Time 2-10Pm) Planet Fitness Inc.Customer Service Member Representative (Full Time 2-10Pm)Solon, OH$12–$13 / hourPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. The Team Member will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Assistant Store Manager TMX Finance Family of CompaniesAssistant Store ManagerLorain, OH$16–$19.25 / hourThe Community Choice Financial Family of Brands ("CCF" or the "Company"), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Customer Service Representative - State Farm Agent Team Member Franklin Myles - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCleveland Heights, OHFull timeAs a Customer Service Representative - State Farm Agent Team Member with Franklin Myles - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Collin Doyle - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMayfield Village, OHFull timeAs a Customer Service Representative - State Farm Agent Team Member with Collin Doyle - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for someone who can work independently, stay calm under pressure, ask the right questions, and bring a strong personality and great attitude to the team.
Customer Service Representative - State Farm Agent Team Member Joseph Merk - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberElyria, OHFull timeAs a Customer Service Representative with JP Merk State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Remote Travel Customer Service Representative RudybtravelRemote Travel Customer Service RepresentativeAkron, OhioRemoteIn this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience. This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Sleep Contact Center Specialist CSR Medical Service CompanySleep Contact Center Specialist CSRCleveland, OhioThe Sleep Contact Center Specialist is responsible for incoming phone inquiries related to PAP therapy, scheduling appointments with respiratory therapists, and working to ensure excellent customer service. Handles inbound patient calls, utilizing listening skills to ensure patient’s needs and concerns regarding their equipment or services are addressed.
Customer Service Representative Tidal Vision IncCustomer Service RepresentativeAvon Lake, OHApplied Specialties, Innovations LLC (ASI): Applied Specialties, Inc. was founded in 1981 as a water treatment company that specialized in providing heavy industry clients with service and technology geared to individual needs. Position Summary: The Customer Service Representative serves as a key point of contact between ASI and its customers, ensuring a positive customer experience through responsive communication, accurate order processing, and proactive support.
Customer Service Representative Eaton CorporationCustomer Service RepresentativeEuclid, OH$71,000–$105,000 / yearAfter making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. In this role, you will manage performance against customer requirements in accordance with contract obligations, terms and conditions and ensure timely and effective customer communications internally and externally to fulfill contract obligations meeting quality and on-time delivery expectations.
Sales Representative (Primary Care) Syneos Health IncSales Representative (Primary Care)Cleveland, OHSelecting us as an employer secures a career in which you're guaranteed to: Collaborate with passionate problem solvers Partner with the most diverse team of experts in the industry. Together we share insights, use the latest technologies and apply advanced business practices to speed our customers' delivery of important therapies to patients.
Licensed Customer service representative Lanzaretta Allstate AgencyLicensed Customer service representativeWilloughby, OH$48,000–$70,000 / yearThis role is ideal for someone who is highly customer-service oriented and comfortable identifying opportunities that strengthen client relationships, retention, and overall coverage. Asking qualifying questions to identify life insurance needs and generating leads to refer to our Life Insurance Representative.
6p - 6a CSR - Team 1 Anderson|Biro Staffing6p - 6a CSR - Team 1Berea, OHMaintains current and accurate procedure book which details the processing requirements for each account;prepares any report concerning customer services activities and performs other customer service and company-related duties as necessary. Maintains a good working relationship with customers by responding to all inquiries and complaints concerning receipts, invoices, shipments, inventory counts, etc., in a courteous and efficient manner.
Customer Service Representative - State Farm Agent Team Member Paul Gnall - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBrunswick, OHFull timeYour role is to provide exceptional service by assisting customers with their insurance needs, answering inquiries, processing policy changes, and supporting the agency’s daily operations. You will help build strong client relationships by delivering knowledgeable, courteous, and efficient service that aligns with State Farm’s commitment to customer satisfaction.
Customer Service Representative Thermo Fisher ScientificCustomer Service RepresentativeOakwood Village, OhioWe provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer. Join our team at Thermo Fisher Scientific as a Customer Service Representative, where you'll contribute to our mission to make the world healthier, cleaner, and safer.
Customer Service Representative- Fruit Preparations AgranaCustomer Service Representative- Fruit PreparationsBrecksville, OHThis role serves as a key liaison between customers, production, planning, and internal teams to ensure exceptional service, accurate order processing, and timely communication. Our employees play an essential role in supplying leading food manufacturers around the world while enjoying opportunities for professional growth in an inclusive and supportive workplace.
Customer Service Representative - State Farm Agent Team Member Lori Smul - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberKirtland, OHFull timeAs a Customer Service Representative - State Farm Agent Team Member with Lori Smul - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative TT Electronics plcCustomer Service RepresentativePerry, OhioFull timeRole Overview and Responsibilities: Introduction: The Customer Service Representative (CSR) is responsible for providing support to program management, customer focused teams and exceptional service to assigned customers and accounts. This includes wearing required personal protective equipment (PPE), participating in safety training, immediately reporting unsafe conditions or incidents, and stopping work when unsafe conditions exist.
Customer Service Representative Marmon HoldingsCustomer Service RepresentativeWestlake, OhioWestern/Scott Fetzer Company As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. Western Enterprises, a proud member of the Marmon Plumbing & Refrigeration Group, is dedicated to delivering exceptional, quality-driven solutions across diverse industries.
Customer Service Representative Alloy Precision TechnologiesCustomer Service RepresentativeMentor, OHFull timeSUMMARY: Customer Service Representative plays a leadership role in support of our customer base, Sales Team, and remaining organization with the handling of incoming orders, the development of sales quotes for current and new accounts, and the support our customers day to day needs. This individual will develop and maintain strong, positive communications with customers, other internal personnel, and others as needed to provide excellent customer service and insides sales services.
Overnight Customer Service Representative Bilingual Preferred PLSOvernight Customer Service Representative Bilingual PreferredCleveland, Ohio$13–$15 / hourThrough our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.
Customer Service Representative Bilingual Spanish Preferred PLSCustomer Service Representative Bilingual Spanish PreferredCleveland, Ohio$13–$15 / hourThrough our check cashing stores, we provide consumers with convenient financial products and services to help them manage their day-to-day financial needs. Although many of our customers have banking relationships, we believe that our customers use our financial services because they are convenient, transparent, and frequently more affordable than available traditional alternatives.
Full Time Customer Service Representative Armstrong GroupFull Time Customer Service RepresentativeMedina, OhioOur brands include Armstrong Utilities, Guardian Protection, Armstrong Development, 4Front Solutions, Twin Pops, and Armstrong Comfort Solutions. Resolve customer issues in a local customer sales and service office environment including billing inquiries, sales opportunities, and product troubleshooting.
Customer Growth Representative PepsiCo IncCustomer Growth RepresentativeTwinsburg, OH$60,600–$94,450 / yearReporting to the Area Sales Manager, the Customer Growth Representative role plays a critical role in driving the success of Pepsi Beverages Company by creating sales strategies and implementing and executing strategic selling initiatives across a portfolio of dedicated Customer accounts, including proactively seeking new business opportunities with potential customers and managing and growing those client relationships. Qualifications Bachelor's degree or equivalent work experience and must have the following: 2+ years of fact-based selling, customer account management, preferably within the CPG industry in a DSD environment Strong analytical skills and demonstrated proficiency in making data-driven decisions.
Customer Service Representative - State Farm Agent Team Member Garrett Estes - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberMentor, OHFull timeYou will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. As a Customer Service and Sales Representative with State Farm, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency.
International Customer Service Representative Carlisle Brake & FrictionInternational Customer Service RepresentativeMedina, OHTeamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. The primary purpose of this position is to process customer orders from receipt to completion, collaborating with the customer and the manufacturing plants to ensure timely delivery of product, as well as answering incoming phone calls from distributors and customers regarding product pricing, and availability.
Customer Service Representative Carlisle Brake & FrictionCustomer Service RepresentativeMedina, OHTeamwork- Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed. The primary purpose of this position is to process customer orders from receipt to completion, collaborating with the customer and the manufacturing plants to ensure timely delivery of product, as well as answering incoming phone calls from distributors and customers regarding product pricing, and availability.
CSR Glass AmericaCSRAkron, OHAt the Glass America, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. What Glass America requires of you to be successful: Professionally handle customer interactions and general inquiries, both in person and over the phone.
Member Services Representative LanceSoft IncMember Services RepresentativeAkron, OHThe Member Services Representative is responsible for delivering exceptional customer service to health plan members by addressing inquiries, resolving concerns, and providing accurate information regarding benefits, eligibility, enrollment, claims, billing, and authorizations. This role requires strong communication skills, attention to detail, problem-solving abilities, and a customer-focused approach in a fast-paced call center environment.
Inside Sales Representative Great Day Improvements LLCInside Sales Representativebedford heights, OHSeeking people with in Home Improvement Call Center - Inside Sales - Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care - Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist. Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
Inside Sales Representative Great Day Improvements: A Family of BrandsInside Sales RepresentativeBedford Heights, OhioFull timeSeeking people with in Home Improvement Call Center - Inside Sales – Home Services -Rehash / Confirmation Specialist - Telemarketing Home Improvement - Customer Care – Dispatch / Scheduling - Outbound Sales Remodeling - Appointment Setter Home Services -Call Center Agent - Customer Service Representative - Customer Care Specialist - Customer Experience Agent - Inside Sales Representative - Inside Sales Agent - Telemarketer / Telemarketing - Phone Sales Representative - Outbound Sales Agent - Inbound Sales Agent - Appointment Setter - Lead Qualifier - Sales Support Specialist - Dispatcher - Confirmer - Rehash Specialist** . Collaborate with internal teams to coordinate scheduling and ensure smooth service delivery across multiple product lines.
Client Services Representative Arhaus IncClient Services RepresentativeBoston Heights, OHOutbound Calls: Make outbound calls to customers to obtain information needed to file an initial case or to advance a current case to the next steps for processing. Day to Day: Ability to multi-task in a fast-paced environment, balancing multiple client interactions and case management tasks.