NewHR Operations & Accounting Specialist JobotHR Operations & Accounting SpecialistMadera, CA$75,000–$80,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The successful candidate will also have experience with projects, support, open enrollment, employee benefits, wage garnishment, and deductions, along with processing payroll and quarterly close.
NewPayroll Specialist JobotPayroll SpecialistFowler, CA$20–$25 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Oversee and manage all aspects of payroll processing for employees (union and non-union), including but not limited to, wages, deductions, sick pay, vacation time, and accruals.
NewControls Systems Specialist (BAS / HVAC Controls) JobotControls Systems Specialist (BAS / HVAC Controls)Fresno, CA$35–$50 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. A California-based building automation and HVAC controls contractor that provides engineering, system integration, and energy management solutions to improve building performance, efficiency, and comfort.
NewAccounting Specialist Hinderliter de Llamas & AssociatesAccounting SpecialistFresno, CA$23–$29 / hourThe HdL Companies help cities, counties and special districts maximize revenues through research and discovery efforts, financial and economic analysis, and provision of software that supports local government operations in a variety of important ways. HdL team members individually and collectively aspire to the following core values: Deliver Excellence In Everything – We anticipate needs and believe that delivering extraordinary service, inside and outside our organization, is key to our success.
NewOphthalmologist Cornea Specialist Opportunity- Fresno, CA Kaiser Permanente - The Permanente Medical Group, Inc. -Northern CaliforniaOphthalmologist Cornea Specialist Opportunity- Fresno, CAFresno, CAFull-time annual salary range is $352,860 to $372,780 plus additional potential incentives up to $28,500*.Reduced schedules with pro-rated compensation may be available. Please visit our website to view all of our opportunities located throughout Northern California https://northerncalifornia.permanente.org/.
Regional Organic Content Specialist Lennar HomesRegional Organic Content SpecialistFresno, CA$53,900–$67,400 / yearFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. The Regional Organic Content Specialist is a strategic driver of the brand’s organic digital presence within their 3-4 assigned homebuilding divisions; managing non-paid content across platforms like Meta, LinkedIn, TikTok, YouTube, and Google Business Profiles.
Benefits Specialist Fresno County Office Of EducationBenefits SpecialistFresno, CA$6,273–$6,916Any offer is contingent upon fingerprint clearance, maintenance of all credentials and/or certificates necessary to perform the duties of the above entitled position, current medical verification that incumbent is free of active tuberculosis and/or physical examination clearance. Explore the website to learn about FCSS and how you can join a team of incredible people with a common goal, providing the best educational experience for all students.
Benefits Specialist | Remote Third Party CSBenefits Specialist | RemoteKings County, CARemoteFull timeWhether you're experienced in benefits administration or looking to start a new career path, we provide the training, mentorship, and support needed to succeed. We're expanding our team and seeking motivated individuals who enjoy helping people, solving problems, and building meaningful relationships.
Benefits Specialist II/III - Human Resources Tulare County, CABenefits Specialist II/III - Human ResourcesVisalia, CA$51,403.04–$70,163.61 / yearLevel III Required Experience: Four (4) years of increasingly responsible experience with human resources, payroll or benefits information systems which involve planning, implementation, auditing, maintenance and significant data extraction, manipulation and reporting. Level II Required Experience: Three (3) years of increasingly responsible experience with automated payroll, HRIS or benefits record keeping systems that involved system planning, implementation, maintenance and significant data extraction, manipulation and reporting.
NewSenior Client Service Specialist - Employee Benefits Relation Insurance Services, IncSenior Client Service Specialist - Employee BenefitsFresno, CA$16.35–$34.62 / hourThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Provides ongoing administrative support and coordinates with Account Managers and other service team members to ensure that clients receive all key deliverables in a timely and accurate manner.
Benefit Technology Specialist Hub International LtdBenefit Technology SpecialistFresno, CAMaintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data. The expected salary range for this position is $75,000 - $85,000k depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level.
NewClient Manager II - Benefits PCF Insurance ServicesClient Manager II - BenefitsFresno, CAIndustry designations: CEBS - Certified Employee Benefit Specialist, GBA - Group Benefits Associate, RHU - Registered Health Underwriter, CBP - Certified Benefits Professional, PHR / SPHR, CSFS - Certified Self-Funding Specialist (Highly Preferred). Ranked as one of the fastest-growing companies in the U.S. for three consecutive years, we have more than 5,000 team members across 200 offices across the country, who actively, genuinely care about our clients, each other and the quality of our work, and in every interaction, represent a company that people want to work for and do business with.
General Practice Associate Veterinarian – Madera, CA | Competitive Compensation + Benefits Package + Paid Time Off DesortGeneral Practice Associate Veterinarian – Madera, CA | Competitive Compensation + Benefits Package + Paid Time OffMadera, CaliforniaThis is a great opportunity for veterinarians at any stage of their career to join a growing team, enjoy a generous sign-on bonus, and build a lasting, rewarding career in veterinary medicine. A well-established practice in California is seeking a compassionate and motivated Associate Veterinarian to join their team.
Veterinarian DVM – Fresno, California | Competitive Pay + Development Opportunities + Benefits DesortVeterinarian DVM – Fresno, California | Competitive Pay + Development Opportunities + BenefitsFresno, CaliforniaThis opportunity offers strong professional development support, advanced medical resources, and a positive team culture designed to help veterinarians grow clinically and professionally while maintaining long-term career stability. An established companion-animal practice is seeking a dedicated Veterinarian to join a collaborative clinical environment focused on delivering high-quality patient care and exceptional client service.
General Practice Associate Veterinarian – Madera, CA | Sign-On Incentive + Competitive Salary + Benefits Package DesortGeneral Practice Associate Veterinarian – Madera, CA | Sign-On Incentive + Competitive Salary + Benefits PackageMadera, CaliforniaThis is a great opportunity for veterinarians at any stage of their career to join a growing team, enjoy a generous sign-on bonus, and build a lasting, rewarding career in veterinary medicine. A well-established practice in California is seeking a compassionate and motivated Associate Veterinarian to join their team.
General Practice Associate Veterinarian – Madera, CA | Paid Maternity + Paid Parental Leave + Benefits DesortGeneral Practice Associate Veterinarian – Madera, CA | Paid Maternity + Paid Parental Leave + BenefitsMadera, CaliforniaThis is a great opportunity for veterinarians at any stage of their career to join a growing team, enjoy a generous sign-on bonus, and build a lasting, rewarding career in veterinary medicine. A well-established practice in California is seeking a compassionate and motivated Associate Veterinarian to join their team.
General Practice Associate Veterinarian – Madera, CA | Competitive Compensation + Professional Growth + Benefits DesortGeneral Practice Associate Veterinarian – Madera, CA | Competitive Compensation + Professional Growth + BenefitsMadera, CaliforniaThis is a great opportunity for veterinarians at any stage of their career to join a growing team, enjoy a generous sign-on bonus, and build a lasting, rewarding career in veterinary medicine. A well-established practice in California is seeking a compassionate and motivated Associate Veterinarian to join their team.
General Practice Associate Veterinarian – Madera, CA | Student Loan Assistance + Full Benefits + Great Pay DesortGeneral Practice Associate Veterinarian – Madera, CA | Student Loan Assistance + Full Benefits + Great PayMadera, CaliforniaThis is a great opportunity for veterinarians at any stage of their career to join a growing team, enjoy a generous sign-on bonus, and build a lasting, rewarding career in veterinary medicine. A well-established practice in California is seeking a compassionate and motivated Associate Veterinarian to join their team.
General Practice Associate Veterinarian – Madera, CA | Competitive Salary + Benefits + Clinical Support DesortGeneral Practice Associate Veterinarian – Madera, CA | Competitive Salary + Benefits + Clinical SupportMadera, CaliforniaThis is a great opportunity for veterinarians at any stage of their career to join a growing team, enjoy a generous sign-on bonus, and build a lasting, rewarding career in veterinary medicine. A well-established practice in California is seeking a compassionate and motivated Associate Veterinarian to join their team.
Speech & Language Pathologist-Training Specialist (#27-15) 2026-2027 SY Tulare County Office Of EducationSpeech & Language Pathologist-Training Specialist (#27-15) 2026-2027 SYVisalia, CA$128,560–$164,271 / yearExperience Required: • Minimum of five (5) years of experience in speech therapy, including experience working with children and school-aged students. • Certificate of Clinical Competence (CCC-SLP) from the American Speech-Language-Hearing Association (ASHA) preferred.
System Support Specialist I, II, III (Ref #27-31) Tulare County Office Of EducationSystem Support Specialist I, II, III (Ref #27-31)Visalia, CA$4,279–$8,514Have or obtain one of the following: Microsoft Certified Solutions Associate (MCSA), Cisco Certified Entry Networking Technician (CCENT), or Cisco Certified Technician (CCT) Routing and Switching within two (2) years of appointment. This position will support TCOE in the day-to-day and project tasks associated with, but not limited to, the functionality and performance of the workstation and email, internet connectivity, web applications, document processing, etc.
Senior Network Systems Specialist City of FresnoSenior Network Systems SpecialistFresno, CA$95,928–$115,824 / yearOral Exam - 100%: A panel of subject matter experts will conduct a job-related Oral Examination which may evaluate a candidates knowledge and abilities in the following areas: SAN/NAS technologies, VMware operations, Windows Server operations, Network management principles, interpersonal relations and/or other topics related to a candidate's training, experience, and qualifications for the position of Senior Network Systems Specialist. Desirable experience includes working with enterprise-grade voice communication systems; advanced network switching such as software-defined networking and wireless technologies; enterprise firewalls; and managing fiber optic networks with the ability to interpret fiber infrastructure schematics.
SENIOR SUBSTANCE ABUSE SPECIALIST The County of FresnoSENIOR SUBSTANCE ABUSE SPECIALISTFresno, CA$59,228–$75,634 / yearSELECTION PROCESS: Pursuant to Fresno County Personnel Rule 4 - Selection Process, applicants may be required to complete an examination process, and successful candidates will be placed on an employment list effective for a minimum of 3 months and certified in final rank order as vacancies occur. Substitution: One (1) year of full-time, paid work experience working with clients as a Substance Abuse Counselor, Rehabilitation Counselor, Marriage and Family Counselor, or closely related field may be substituted for up to one (1) year (thirty (30) semester units) of the required education.
NewSpecialist, Training & Development I Think TogetherSpecialist, Training & Development IVisalia, CaliforniaFull timeThe Training and Development Specialist, reports to Specialist, Training & Development II, (Elementary and Early Learning or Older Youth), and is responsible for developing and delivering high-quality, impactful in person training sessions to program staff. Additionally, this position collaborates and partners with the Program Content Specialist to ensure trainings are aligned to student outcomes and goals, so staff receive trainings and workshops that support achieving organizational goals and student impact.
NewTechnical Sales Specialist Quest Diagnostics IncTechnical Sales SpecialistFresno, CA$125,000–$135,000 / yearWithin this integral position, you will drive sales growth and promote client retention through a collaborative effort with field sales representatives by positioning the company''s growing connectivity technology solutions portfolio with customers and prospects. The Technical Sales Specialist will also act as the voice of the customer by listening to needs for product enhancements and providing critical feedback to the Product Marketing and Development teams within the organization.
Wastewater Mechanical Specialist (Open Until Filled) City of FresnoWastewater Mechanical Specialist (Open Until Filled)Fresno, CA$75,624–$91,944 / yearThe examination process may consist of the following: Written Examination - 100 % The written examination is designed to assess a candidates knowledge in the following areas: knowledge of the methods, tools, and equipment used in the mechanical, electrical and welding trades; general construction maintenance and repair work practices and terminology; safety; maintenance and repair of tools and equipment; tool identification and interpersonal & public relations. Incumbents perform the more complex assignments in the repair, service, maintenance, fabrication, and installation of Wastewater Treatment Plant equipment and machinery; including but not limited to overhauling pumps, and gearboxes; and diagnosing hydraulic and pneumatic problems and making necessary repairs.
NewTemporary Community Recreation Assistant & Temporary Recreation Specialist City of FresnoTemporary Community Recreation Assistant & Temporary Recreation SpecialistFresno, CAApplicants must meet the following minimum qualifications on or before the posted filing deadline: One (1) year experience in organizing, planning, and implementing recreation or community service programs and activities; and possession of a High School Diploma or GED Equivalent, and sixty units of college course work in recreation, liberal studies, education or a related field. DROP (Deferred Retirement Option Program):an optional, voluntary program that allows an employee to deposit retirement benefits in a special savings account within the Retirement System while continuing to work for the City of Fresno for up to 10 years.
NewHistoric Preservation Specialist City of FresnoHistoric Preservation SpecialistFresno, CA$86,940–$105,312 / yearDo you possess a Bachelor's Degree from an accredited college or university in history, or a closely related field AND Two (2) years of full-time experience in research, writing, teaching, interpretation, or other demonstrable professional activity with an academic institution, historic organization or agency, museum, or other professional institution OR Substantial contribution through research and publication to the body of scholarly knowledge in the field of history. Oral Examination - 100%: A panel of subject matter experts will conduct a job-related oral examination to evaluate the candidates abilities in areas such as, but not limited to, interpersonal and communication skills, knowledge of applicable laws, codes, and regulations, understanding of historic preservation principles and methods, ability to manage historic and recreational sites, and other key competencies related to the position.
Client Relations Specialist Maxim Healthcare Services IncClient Relations SpecialistFresno, CAMaxim Healthcare is seeking a compassionate and detail-oriented Client Relations Specialist to work with clients, patients, and caregivers to monitor program participants' ability to manage their care and provide exceptional customer service. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities.
Payroll Specialist Electric Motor Shop & SupplyPayroll SpecialistFresno, CA$20–$25 / hourFull timeWe also have a fully licensed professional contracting division capable of providing service for small to large industrial projects, including custom panel design and installation, PLC programming, AC drives, and transformer installations. The Electric Motor Shop's state of the art repair facility offers all levels of motor and pump repair, service and rewinding, with 24-hourservice availability.
Experienced Residential Roofer – Repairs & RoofMaxx Specialist Infinite Home SolutionsExperienced Residential Roofer – Repairs & RoofMaxx SpecialistFresno, CAInfinite Roofing Solutions is one of California’s fastest-growing roofing companies and the largest RoofMaxx dealer in the Central Valley. We are hiring an experienced residential roofer with a strong background in repairs, troubleshooting, and roof system diagnostics.
NewBrand Maintenance Specialist VALLEY PACIFIC PETROLEUM SERVICEBrand Maintenance SpecialistVisalia, CA$20–$23 / hourThis position requires the ability to repair various items, such as fuel island point-of-sale cabinets, trash valets, over-dispenser spanners, landscape sprinkler systems, bumper poles, decaling, etc., as well as inside-store items such as ceiling tiles, bathroom mirrors, and sinks. Ability to use a power washer, leaf blower, striping machine, and other yard maintenance tools and equipment is required.
NewPeer Support Specialist Turning Point of Central CaliforniaPeer Support SpecialistFresno, CaliforniaThe Peer Support Specialist reports to the PSC Supervisor and Program Director and is responsible for serving as a client advocate, providing information and peer support to clients in office outpatient settings, performing a wide range of tasks to assist clients in regaining control over their own lives and over their own recovery process. After making a conditional offer and running a background check, if Turning Point of Central California, Inc. is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.
Senior Client Intake Specialist - Immigration/Criminal Law United FirmSenior Client Intake Specialist - Immigration/Criminal LawFresno, CAReview and assigns new business intake • Screen telephone calls before scheduling an attorney-client consultation • Persistently monitor all potential new client inquiries (email, internet, phone and referrals) • Immediately contact every potential client and establish relationship with client • Follow up with pending inquiries • Update logs and reporting systems to reflect status of all potential new clients • Conduct potential new client interviews with genuine empathy and compassion • Schedule appointments for potential clients • Take accurate notes during the attorney-client initial consultation • Collaborate with our attorneys to complete the initial consultation process • Assist attorneys with administrative tasks related to opening new cases and maintaining databases • Follow instructions from the supervising attorney and perform accordingly • Write emails, transcribe notes, research legal documents, fax, copy, and create spreadsheets (can maintain complex spreadsheets). • Are bilingual (English/Spanish) with full proficiency • 2+ years of experience in Management • 3+ years of experience in Immigration Law (preferred, but not required) • 2-3 years of customer service and/or sales experience • Strong background with performance-based metrics • Case Management software experience is a major plus • Resourceful and motivated to solve issues as they arise • Customer service attitude • Weekends as needed.
Oncology Account Specialist (Gyn/GU) - Fresno, CA AstraZeneca PlcOncology Account Specialist (Gyn/GU) - Fresno, CAFresno, CA$132,756–$228,954 / yearAs an Oncology Account Specialist (OAS) in Fresno market for the Gynecology/Genitourinary (Gyn/GU) team, you'll be at the forefront of transforming patient care and demonstrate your deep disease-area expertise to engage healthcare professionals through diverse media channels. You'll work closely with the Oncology Business Manager to develop and manage account plans, using your understanding of the tumor patient journey to engage key partners across all relevant elements.
NewAnimal Care Specialist Petco Animal Supplies, Inc.Animal Care SpecialistFresno, CA$17–$25 / hourWe are 29,000+ strong and together we nurture the pet-human bond in more than 1,500 Petco stores across the U.S., Mexico and Puerto Rico, 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. About Petco: We're proud to be "where the pets go" to find everything they need to live their best lives for more than 60 years - from their favorite meals and toys, to trusted supplies and expert support from people who get it, because we live it.
Direct Sales Agent Specialist (1334) Allstate Insurance CompanyDirect Sales Agent Specialist (1334)Selma, CALeverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.). This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth and assists customers in the office.
Customer Service Representative (Order Processing Specialist) Vie DelCustomer Service Representative (Order Processing Specialist)Fresno, CaliforniaSUMMARY: The Order Processing Specialist under limited supervision from the Lead Customer Service Manager will plan, organize, and direct the activities required to receive, schedule, coordinate, and process customer orders for products via phone, email, or direct contact by performing the following duties. Confer with production, sales, shipping, warehousing, or common carrier personnel to schedule and expedite shipments or trace missing or delayed shipments, including: a) Recommending type of packaging or labeling needed for order.
NewClaims Specialist Lead The Progressive CorpClaims Specialist LeadFresno, CA$39.18–$51.92 / hourFor ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://careers.progressive.com/pages/how-we-hire-faq-job-scams/. As a claims specialist on our team, you'll play a critical role in our ability to successfully and efficiently resolve large-loss injury claims valued over $60k.
Sales and Marketing Specialist Sinclair IncSales and Marketing SpecialistFresno, CA$35,420–$50,000 / yearThe Company owns, operates, and/or provides services to 178 television stations in 81 markets affiliated with all major broadcast networks; owns Tennis Channel, the premium destination for tennis enthusiasts; multicast networks CHARGE, Comet, ROAR, and The Nest. By identifying new opportunities, building strong client relationships, and delivering impactful solutions, you''ll showcase how our multi-media content platforms and digital assets can drive meaningful results for our partners.
Media Relations Specialist California State UniversityMedia Relations SpecialistFresno, CA$5,877–$5,994Technical skills to use web-based platforms, including Google Workspace (Google Docs, Google Sheets, Google Slides, etc.), content management systems, software applications, project management platforms, databases and other tools. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts.
HR Staffing and Onboarding Specialist - Fresno AramarkHR Staffing and Onboarding Specialist - FresnoFresno, CA$21–$23 / hourThe HR Generalist Coordinator II provides support to Human Resources and operational managers to complete day to day field HR activities and ensure successful roll out of HR initiative to the business. Live, work, and play at historic properties like The Ahwahnee, Yosemite Valley Lodge, Wawona Hotel, Curry Village, White Wolf Lodge, Tuolumne Meadows and more!
NewSenior EP Mapping Specialist - CAS Medtronic PlcSenior EP Mapping Specialist - CASFresno, CARemoteIf you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
NewPrincipal EP Mapping Specialist - CAS Medtronic PlcPrincipal EP Mapping Specialist - CASFresno, CARemoteIf you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
NewEP Mapping Specialist - CAS Medtronic PlcEP Mapping Specialist - CASFresno, CARemoteIf you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
Enrollment Specialist United Health Centers of the San Joaquin ValleyEnrollment SpecialistFresno, CaliforniaThe Enrollment Specialist is familiar with the screening and evaluative processes necessary to determine a patient's eligibility for Medi-Cal, (including Medi-Cal Dental and Presumptive Eligibility), Family PACT, CDP, Covered California and Sliding Fee Program, or any other program that may assist our patients financially. Promptly and courteously answers and screens phone calls for the department; routes call as appropriate within established customer service guidelines; accurately records messages and delivers to the appropriate party in a timely manner; checks voicemail frequently.