Specialty Coordinator - Ophthalmology VCA Inc
Specialty Coordinator - OphthalmologyThings to know for your Appointment: Curbside, bring all medications, 10 minutes late policy Answer Telephones, Make Appointments and Manage Schedule Facilitating calls and emails from referral veterinarians and their representatives - Handling their requests from start to finish Maintain appointment schedule by booking and confirming new consults and rechecks, as well as fill openings in the schedule Referral Management Coordinate referral and transfer requests from referring practices, working closely with all departments and hospital teams Receive and review referrals, present referrals to the ophthalmologist with an idea of level of urgency according to triage list Medical Records Management Obtain and upload medical records in timely manner for review prior to all appointments Sending our medical records to the referring Veterinarian after the patient is seen by the ophthalmologist Referring Hospital Communication Management Maintain updated referral hospital contacts and information Notify referring doctors when the ophthalmologist will be out of office. • Excellent verbal and written communication skills • Ability to work in a team-oriented environment • Well groomed, organized and detail-oriented • Ability to take direction well and have excellent attention to specific details • Ability to handle money accurately and honestly • Must possess sound decision-making skills for determining best course of action • Must be able to multi-task and stay efficient while working in a fast-paced environment of stress • Utilize strong time management skills to successfully manage and complete multiple projects simultaneously within tight deadlines.


