Service Administration Specialist with English all genders

Service Administration Specialist with English (all genders) - - 22329

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Service Administration Specialist with English (all genders)

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Our Opening and Your Responsibilities

Join our Back-office Team as a Service Administration Specialist (all genders) and enjoy working in an English speaking and collaborative environment!

Your main tasks

• Manage and update customer data within the system based on information received from technicians and customers,
• Administer and maintain service contracts effectively,
• Respond promptly and professionally to customer email inquiries related to contract maintenance and contract renewal,
• Create and implement agreed contract features tailored to the appropriate services,
• Oversee contract invoicing, ensuring timely and accurate billing to customers,
• Collaborate closely with business partners in supported countries to maintain smooth operations,
• Ensure all relevant documents are electronically archived completely and in a timely manner,
• Prepare and analyze statistics and reports related to service administration.

What You Need to Succeed

• 2 years' professional experience in similar positions,
• Very good knowledge of English (min. B2 level - you'll be using it on a daily basis),
• Well-developed MS Office skills,
• Quick perception, excellent attention to detail
• Focus on time frames,
• Ability to work according to clearly defined rules,
• Knowledge of SAP or other ERP system (would be an asset).

Our Offer to You

• Contract of employment [umowa o prac], we are looking for a long term cooperation,
• Annual reward,
• Flexible working hours,
• Hybrid work model,
• A diverse and inclusive workplace.
• Festive benefits paid in April and December,
• Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center?,
• Possibility to extend medical care to family members,
• Life insurance with possible extended scope,
• Sports card (Medicover),
• Language courses,
• A vast training offer to support your development,
• Wellbeing activities, CSR, with space for your initiatives*
• Discounts for meals and special offers at Platan Business Park.
• We are focusing on entertainment and supporting your physical and mental health - check out our LinkedIn profile!

The recruitment process consists of the following steps:

• CV selection - we contact selected candidates
• Phone screening with a Recruiter (approx. 15 min)
• Initial interview with the Manager and Recruiter (video conference, approx. 1 hour)

The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy.

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #

22329

Preferred Location

Mazowieckie

Warsaw

Job Type

Full-time

Legal Entity

Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21 02-822 Warszawa Polska

Apply now

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