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Administration Jobs

Senior Administrative Assistant - Group Benefit

Oswald Companies

Cleveland, OH

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JOB DETAILS
SKILLS
Accounting, Administrative Skills, Budgeting, Business Strategy, Business Support, Calculators, Calendar Management, Communication Skills, Compensation and Benefits, Conferences, Copying Machines, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer Training, Data Analysis, Data Entry, Data Management, Database Administration, Establish Priorities, Expense Reports, Fax Machines, File Systems, Finance, Financial Support, Genetics, Human Resources, Information Technology & Information Systems, Insurance, Interpersonal Skills, Leadership, Licensing, LinkedIn, Mail Processing, Manual Dexterity, Meeting Minutes, Mentoring, Microsoft Excel, Microsoft Office, Microsoft PowerPoint, Microsoft Project, Microsoft Word, Multitasking, Nonprofit, Office Equipment, Online Marketing, Order Supplies, PC (Personal Computer) Systems, Photocopy, Physical Demands, Presentation/Verbal Skills, Printing, Process Management, Project/Program Management, Proposal Writing, Research Skills, Risk, Sales Presentation, Schedule Development, Spreadsheets, Statistical Reports, Systems Administration/Management, Systems Maintenance, Team Player, Telephone Skills, Time Management, Travel Planning, Typing, Webinar, Willing to Travel, Word Processing, Writing Skills, eCommerce Sales
LOCATION
Cleveland, OH
POSTED
Today
Would you like to take ownership in a dynamic, high-growth business that truly walks the talk?

Oswald Companies seeks goal-driven professionals ready to take their career to the next level.

Job Summary: The Administrative Assistant is responsible to provide general administrative and clerical support for the Co-Managing Directors; performs a wide variety of advanced clerical duties; relieves unit leaders of selected administrative work and minor business detail.

Management of this process to include integrations across the following departments / practices / teams (if applicable)

  • (Example) IT, Human Resources (benefits plan, 401K integration, employee-ownership), marketing (website & sales enablement) carrier contracts (benefits, P&C), licensing, accounting/finance, and facilities.
A Day in the Life: Essential Functions
  • Exercises the greatest degree of discretion in the handling and dissemination of confidential and highly sensitive information.
  • Operates a personal computer to input and retrieve data; operates office machines such as a copier and calculator; performs printing, photocopying, data assembly and binding.
  • Initiates and/or assists in projects utilizing MS Office Suite including Word, Excel and PowerPoint; word processes and distributes outgoing correspondence including department communications, memos, email and faxes; involved in the preparation of RFPs and client presentations.
  • Performs data entry/management for information management systems (CRM or other systems) including contacts, meeting notes, follow-up actions and reports; may create and maintain database information and spreadsheet files.
  • Obtains and assembles market/prospect information for use by the business unit/department; conducts research, compiles summaries and types statistical reports as needed.
  • Coordinates manager's schedule and establishes appointments; may answer and screen manager's telephone calls including confidential inquiries; arranges conference calls.
  • Greets scheduled visitors and accompanies the individual to the appropriate person or area.
  • Coordinates and arranges business unit/department meetings; prepares agendas, meeting materials, reserves and prepares facilities; may record and transcribe meeting minutes.
  • Arranges programs, special events, conferences, or webinars; contracts facility and caterer as needed, issuing information or invitations, coordinating speakers and controlling budget; ensures project specifics are executed on schedule and within prescribed budget.
  • Sorts, prioritizes and distributes incoming mail; locates and attaches appropriate file to correspondence to be answered by manager; prepares overnight shipping packages.
  • On occasion acts as project manager on special assignment, which may include the planning and coordination of multiple presentations, disseminating information and organizing company-wide events.
  • Organizes and maintains file system and archives; files correspondence and other records; makes copies of correspondence or other printed materials.
  • Arranges detailed travel plans, reservations, schedules and itineraries; compiles documents for travel-related meetings; prepares expense reports.
  • Orders and maintains office supplies as needed.
  • May provide direct assistance to clients of Oswald Companies or carriers/service providers seeking information or adjustments in support of account needs.
  • May coordinate charitable gifting or other involvement activities in support of client, non-profit, community or civic organizations.
  • All other duties as assigned.
Other Duties and Responsibilities:
  • Participates in proactive team efforts to achieve departmental and company goals. Complies with all safety policies, practices and procedures; reports all unsafe activities to supervisor and the Human Resource Department. Performs other duties as may be assigned.
What You'll Need:
  • Associate degree in business from a four-year college or university and one to five years or more of related experience or the equivalent combination of education and experience.
  • Prior Experience Specifically Required
  • Demonstrated experience supporting a business manager or team required.
  • Demonstrated experience holding a multi-tasking position required.


Who You Are:
  • Exhibits executive presence and has strong rapport-building/interpersonal skills for positive interaction with customers and co-workers.
  • Exercises sound judgment and exhibits a strong critical thought process to make good decisions, despite time constraints.
  • Possess strong knowledge of Oswald's company culture, strategic alignments, and organizational awareness across departments.
  • Possesses critical thinking skills to review project information.
  • Able to work collaboratively with internal stakeholders, be a team player and exhibit a positive attitude
  • Possesses strong oral and written skills and communicates effectively.
  • Exhibits solid time management skills; able to work under pressure and meet deadlines and deliverables and is highly responsive to internal and external stakeholders' needs and requests.
  • Demonstrates agility and is able to multi-task, as well as pivot to changing priorities, as circumstances warrant.
  • Proficiency with Microsoft Office Suite.
Travel Expectations
  • Light Travel (0-10%)
  • Occasional local travel may be required for team meetings, training, or client visits.
  • Minimal travel expected; primarily based in the office or remote.
Physical and Environmental Demands

This role involves typical duties performed in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please us at oswaldhr@oswaldcompanies.com to discuss your specific need.
  • Physical Requirements: Primarily sedentary work involving sitting, typing, and handling office equipment. Occasional walking, standing, and lifting up to 10 pounds may be required.
  • Manual Dexterity & Vision: Requires sufficient manual dexterity and visual acuity for computer use, data analysis, and document preparation.
  • Work Environment: Standard indoor office setting with moderate noise levels and climate control.
Work Schedule & Hours

Full-time hours: Core business hours of Monday through Friday from 8:00 AM to 5:00 PM and/or occasional weekend hours totaling 40 or more hours per week; overtime payable. (FLSA Status: Non-Exempt)

Who is Oswald?

Oswald is a 129-year-old company that creates a world of protection around the lives and businesses of our clients.

We are an independent, employee-owned company. So, essentially, you own your own success in a personally and financially rewarding opportunity.

Inclusivity is a priority. We foster an environment of collaboration and belonging where our Employee-Owners thrive on their unique path. Our diverse talent reflects the communities and clients we serve, while driving unmatched risk and insurance innovations.

Our people-first culture and client service excellence have built our reputation of integrity, resourcefulness, and a relentless care for our clients and employees. Don't believe us? Ask your friends, colleagues, and mentors about Oswald. There's a reason Oswald has been named a Top Workplace for nine consecutive years.

What you'll get...

At Oswald, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we'll help you achieve your goals.

At Oswald, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice.

At Oswald, you will achieve a work-life balance. We care about your physical and emotional well-being, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it.

At Oswald, you will have access to a world-class Total Rewards package. We truly value our people, which shows in our compensation, benefits, and perks.
  • In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives.
  • Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings.
  • Paid time off annually and a sabbatical at every 10-year service anniversary.
  • Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution)
  • Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations
  • Access to specialized leadership development programming designed to take your career to the next level.
  • And so much more!


To learn more about Oswald, our culture and everything we have to offer, visit us on LinkedIn.

Oswald, a Unison Risk Advisors company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic.

About the Company

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Oswald Companies

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