Secretary II

SUNY Upstate Medical University

Syracuse, NY

JOB DETAILS
SKILLS
Administrative Skills, Ambulatory Care, Billing, Co-Payments, Customer Support/Service, Database Technology, Demographics, Epic Systems, Insurance, Insurance Regulations, Mail Processing, Medical Records, Multitasking, Outpatient Care, Patient Assessment, Patient Care, Patient Registration, Regulatory Requirements, Spreadsheets, Telephone Skills, Word Processing
LOCATION
Syracuse, NY
POSTED
30+ days ago

Secretary II Syracuse Administrative, Secretarial & Clerical Full-time

Opening on: Dec 30 2025 Nursing-Ophthalmology Amb.Care Research Foundation Secretary II, N05 84733 N/A

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Job Summary: Provide clerical support to ambulatory care setting. Complete patient registration and discharge activities. Greet patients by checking demographic and insurance information, generating necessary paperwork, and notifying staff of patient arrival. Check out patients and collect appropriate copays. Make appointments for patients. Answer department phones. Perform support functions such as distributing mail, scanning documents, and other clerical office duties as assigned. Obtain medical records and reports as needed for providers and/or other staff. Initiate insurance carrier regulatory requirements. Process registration/billing work queues and monitor reports.

Minimum Qualifications: Two years of secretarial/clerical experience required, preferably in an ambulatory patient care setting. Ability to multi-task. Strong customer service skills are necessary.

Preferred Qualifications: Experience working in an ambulatory patient care setting is preferred. Experience with Medical Data Base systems (Epic software preferred) for patient registration and scheduling. Working knowledge of spreadsheets and word processing. Ability to multi-task. Strong customer service skills necessary and excellent phone etiquette.

Work Days: Varying hours between 7:00a-5:30p Monday-Friday. No weekends/holidays

Message to Applicants: Recruitment Office: Human Resources

About the Company

S

SUNY Upstate Medical University