PT Mail/Office Assistant

Overview

Mail/Office Assistant (Part-Time)

About Us:

Matrix Medical Network is the nation's leading independent provider of comprehensive in-home health assessments, serving Medicare Advantage, Managed Medicaid and Commercial patients across all 50 states. With a network of 3,000 + clinicians, we deliver personalized Whole Person Care that includes diagnostic testing, risk identification, medication management and preventive health education, empowering people to better manage acute and chronic conditions. Guided by our mantra- We see you. We hear you. We've got you.- and our core values of Integrity, Accountability, Trust, Respect and Passion, we are committed to creating a culture where both patients and teammates feel valued, supported and heard.

Why Work at Matrix?

• The opportunity to work with one of the fastest growing companies in healthcare whose vision is to provide unparalleled quality and value to providers and members.
• A chance to work with great people on exciting projects.
• Our opportunities allow you to leverage your expertise and compassion, making a direct impact to the health and well-being of members.
• Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community.

Responsibilities

About the role:

Type: Part-Time, Temporary (8 hours per week)

Compensation: $17.64/hr - $24.71/hr

Location: Nashville, TN

Hours: Flexible

What to Expect:

The Mail Clerk is responsible for receiving, sorting, scanning, and routing incoming mail and documents to the appropriate departments in a timely manner. This position handles confidential and protected information and must maintain strict compliance with HIPAA, company confidential standards, and records management procedures. The role also provides general administrative support to maintain office operations

Key Responsibilities

Mail Processing

Receive, sort, open, and organize incoming mail from multiple internal and external sources. Determine the appropriate department for each document and route accordingly.

Document Management

Scan documents accurately and electronically distribute them to the appropriate department. Maintain document quality and ensure timely processing. Identify opportunities to improve mail routing efficiency and perform other duties as assigned.

Compliance and Confidentiality

Handle confidential and protected information in accordance with HIPAA and Matrix policies. Protect sensitive employee, provider, and business information. Maintain an organized workspace

Administrative Support

Assist with copying, filing, printing, and other administrative duties.

Equipment

Operate scanners, copiers, postage equipment, and other office machines safety and efficiently

Qualifications

Education

High School Diploma or GED required

Experience

Six (6) months to one (1) year of administrative, office, mailroom, or clerical experience preferred

Competencies and Skills

• Strong attention to detail and organizational skills
• Ability to maintain confidentiality and discretion
• Working knowledge of Microsoft Outlook, Word, and Excel
• Basic scanning and office equipment proficiency.
• Effective verbal and written communication skills
• Ability to work independently while collaborating with multiple departments
• Ability to prioritize work and meet deadlines
• We have a clear vision of where we are going, and we are guided by core values that embody our organization and our culture.
• We emphasizes innovation and growth, and you will be given the opportunities and tools to develop personally and professionally.
• We encourage and celebrate collaboration.
• We have a deep commitment to positively impact the communities in which we work and to make a difference in the lives of who we serve.

Matrix Medical Network is an Equal Employment Opportunity Employer. It is the policy of Matrix to provide equal employment opportunities without regard to race, color, religion, sex, gender identity or expression, pregnancy, age, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law. It is also the policy of Matrix that qualified individuals with disabilities receive equal opportunity in regard to job application procedures, hiring, and all aspects of the employment process. Matrix is committed to the full inclusion of all qualified individuals. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Matrix to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, pre-employment testing, to otherwise participate in the selection process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MatrixHR@matrixhealth.net.

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