Office Administrator

DLR Group is an integrated design firm with a promise to elevate the human experience through design. This fuels the work we do around the world and inspires our mission to improve the lives of our clients, our communities, and our planet. If this sparks your interest, you're in the right place.

DLR Group's Cleveland office has an opening for an Office Administrator.

Position Summary

At DLR Group, we are an innovative integrated design firm backed by 1,800+ design professionals around the globe who are passionate about design and elevating the human experience. If you are a customer-focused, collaborative team player with stellar communication skills, this is the position for you.

As an Office Administrator, you are our director of first impressions and the main contact for our visitors and vendors. You are responsible for providing a welcoming environment to all visitors, vendors, clients, and consultants. Additionally, you will assist with meeting coordination and presentation setup/breakdown; perform miscellaneous administrative tasks; maintain overall office organization; assist with employee onboarding; and contribute to project-based support as time permits.

We are an employee-owned firm where everyone is empowered to use their design voice; this inspires our culture and fuels the passion for the work we do around the world. We have a rich culture waiting for you in our Cleveland studio. Bring your passion and come join us!

What you will do:

• Greet all visitors, vendors, and employees as the face of the office
• Answer incoming general office calls
• Coordinate conference rooms, events, meetings, and culture events
• Manage inventory of office and kitchenette supplies
• Assist with travel reservations, manage office calendars, and distribute mail
• Manage coordination with vendors
• Distribute relevant information to staff regarding local activities and events
• Coordinate overall office organization and cleanliness
• Assist with onboarding new employees
• Coordinate regular office maintenance and building services

• 3 or more years of experience in relevant client-facing customer service role (i.e. administrative assistant or receptionist)
• Mastery of Microsoft Office Suite (Word, Excel, PowerPoint, etc.)
• Knowledge and use of Adobe Acrobat and/or Bluebeam
• Knowledge of general business procedures and use of office equipment
• Excellent communication skills, both verbal and written
• Proactive, independent thinker with ability to prioritize work
• High attention to detail and high organizational skills

• Experience in architecture, engineering, or construction (AEC) industry