Instructional Operations Office Associate

Posting Details

Posting Detail Information

Posting Number SFA715P Open Date 07/24/2026 Close Date 08/07/2026 Open Until Filled No Special Instructions to Applicants

Position Information

Job Title Instructional Operations Office Associate Status Full Time FTE 1 Classification Title Office Professional Grade 8 Job Summary

The Instructional Operations Office Associate performs information and document management and other related clerical duties for Instruction Operations activities.

Schoolcraft is a comprehensive, open-door, community-based college. The mission of the College is to provide a transformational learning experience designed to increase the capacity of individuals and groups to achieve intellectual, social, and economic goals.

Required Qualifications

• Thirty (30) college credit hours related to this position.
• Two (2) years of relevant experience (working in an office setting and/or working with curriculum & assessments).
• General clerical skills including but not limited to using math, proofreading, data entry, filing structures, and records management.
• Ability to operate office equipment with a working knowledge of Microsoft Office, including intermediate Excel skills (knowledge of data sets, formulas, pivot tables, or other reporting skills).
• Ability to work with large data sets and reports while maintaining accuracy and precision with high attention to detail.
• Ability to perform work effectively and independently relative to multiple deadlines. Ability to exercise judgement in prioritizing projects.
• Demonstrate excellent interpersonal skills with the ability to work with diverse groups of people.
• Ability to communicate clearly and effectively including but not limited to verbal communication, emails, reports, meeting agendas, and notes.
• Critical and creative thinking skills with a focus on continuous quality improvement.

Preferred Qualifications Physical Demands

Schoolcraft College is an AA/EEO Employer.

• Writing Skills: Ability to write reports, business correspondence, and procedure manuals.
• Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Communication Skills: Ability to effectively present information and respond to questions from prospective and current employees, and groups of managers.
• Mathematical Skills: Ability to add, subtract, multiply, and divide with all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
• Reasoning Ability: Ability to solve practical problems and deal with a variety of instructions furnished in written, oral, diagram, or schedule form.
• Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
• Office Environment: This role may involve being in a stationary position in front of a computer, using a keyboard, mouse (or applicable equipment) and telephone. Communicating and exchanging information with individuals electronically or in person. This role may also involve standing and walking for periods of time, and the use of hands and moving objects on occasion, of up to 10-20 lbs. Specific vision abilities required may include close vision, color vision and the ability to adjust focus.
• Noise Level: The noise level in the work environment is usually moderate.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Work Hours 40 hours/week Salary $22.31/hour

Job Duties

Job Duty Name 1 Description of Job Duty

Collaborates in the preparation of documents including, but not limited to, the on-going or follow-up maintenance of courses, sections, or other curriculum related materials with an extreme attention to detail, deadlines, and inter-connected timelines.

Essential Duty? Yes Percentage Of Time Job Duty Name 2 Description of Job Duty

Works with others to review, edit, and provide feedback to stakeholders using multiple technologies to assist with catalog and schedule preparation.

Essential Duty? Yes Percentage Of Time Job Duty Name 3 Description of Job Duty

Creates and/or formats specified documents or reports using various platforms and tools.

Essential Duty? Yes Percentage Of Time Job Duty Name 4 Description of Job Duty

Assists with, organizes, and completes the set up and design of tables, charts, and graphs that provide a variety of summative curriculum and operational data used for decision making.

Essential Duty? Yes Percentage Of Time Job Duty Name 5 Description of Job Duty

Assists in the design, compilation, and maintenance of data collection and record keeping systems.

Essential Duty? Yes Percentage Of Time Job Duty Name 6 Description of Job Duty

Maintains the office's file management, retention requirements, and policies to ensure quick access and retrieval in a secured system.

Essential Duty? Yes Percentage Of Time Job Duty Name 7 Description of Job Duty

Coordinates and collaborates on communications to faculty, administrators, and staff pertaining to operational initiatives and tasks.

Essential Duty? Yes Percentage Of Time Job Duty Name 8 Description of Job Duty

In alignment with the office's and organization's needs, prepares materials, and schedules meetings with administrators, faculty, and staff with attention to timelines and deliverables.

Essential Duty? Yes Percentage Of Time Job Duty Name 9 Description of Job Duty

Interacts with various departments on campus on behalf of Operations, Curriculum and Assessment.

Essential Duty? Yes Percentage Of Time Job Duty Name 10 Description of Job Duty

Collaborates with the development and implementation of continuous improvement practices, new technologies, and software to maximize efficiency and reduce overall workload.

Essential Duty? Yes Percentage Of Time Job Duty Name 11 Description of Job Duty

Where required, devises procedures and Standards of Practice (SOPs) for operational responsibilities.

Essential Duty? Yes Percentage Of Time Job Duty Name 12 Description of Job Duty

Where required, performs clerical/receptionist duties, to include managing rooms and scheduling meetings when appropriate.

Essential Duty? Yes Percentage Of Time Job Duty Name 13 Description of Job Duty

Performs assigned clerical office duties including, but not limited to, setting up travel and professional development, maintaining OCA budgetary records, contracts, payroll, timesheets, office supplies or other necessary resources.

Essential Duty? Yes Percentage Of Time Job Duty Name 14 Description of Job Duty

Exercises judgment in prioritizing of projects.

Essential Duty? Yes Percentage Of Time Job Duty Name 15 Description of Job Duty

Competently works under pressure to meet deadlines.

Essential Duty? Yes Percentage Of Time Job Duty Name 16 Description of Job Duty

Provides in-person office coverage and directs work for student employees, when needed.

Essential Duty? Yes Percentage Of Time Job Duty Name 17 Description of Job Duty

Performs related duties as assigned.

Essential Duty? Yes Percentage Of Time

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Do you have at least thirty (30) college credits related to this position?

• Yes

• No

• • Do you have at least two (2) years of relevant experience, such as working in an office setting and/or working with curriculum and assessments?

• Yes

• No

Documents Needed To Apply

Required Documents

• Resume
• Cover Letter
• Transcript 1

Optional Documents

• Other 1
• Other 2
• Other 3