EAP Department Assistant

SUMMARY/DUTIES: The EAP Department Assistant supports Employee Assistance Program and Behavioral Health operations through provider contracting, recruitment, credentialing, documentation, payment coordination, and client support activities. Responsibilities include maintaining executed provider and employer contracts, responding to provider inquiries, supporting recruiting plans, coordinating credentialing and re-credentialing, and documenting activity in internal systems.

EAP Department Assistant
Sacramento, CA 95833 – Onsite

• Shift: Day 5x8-Hour (08:00 - 17:00)
• Company provides all Equipment

Note: MUST be legally authorized to work in the United States.
 
SUMMARY/DUTIES:

• The EAP Department Assistant supports Employee Assistance Program and Behavioral Health operations through provider contracting, recruitment, credentialing, documentation, payment coordination, and client support activities
• Responsibilities include maintaining executed provider and employer contracts, responding to provider inquiries, supporting recruiting plans, coordinating credentialing and re-credentialing, and documenting activity in internal systems
• The role also assists with weekly payment extracts, Accounts Payable coordination, month-end summaries, invoice distribution, Schedule A and Form 5500 reporting, and preparation of proposals and reference materials
• Additional duties include coordinating wellness fairs and employee orientations, maintaining promotional material inventory, supporting marketing and educational materials, and participating in continuous improvement initiatives
• This is a fully onsite position requiring strong organization, accuracy, communication, and cross-functional coordination

 
REQUIREMENTS:

• High school diploma or equivalent
• At least 1+ years of experience in healthcare administration, provider services, contract support, or a related environment
• Experience with provider contracting, credentialing, re-credentialing, or administrative workflow support
• Proficiency in Microsoft Office Suite and data entry
• Experience with CRM, contract management, or internal tracking systems
• Ability to maintain accurate contract, provider, payment, and reporting documentation
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Strong organizational, communication, and critical thinking skills
• Ability to work fully onsite and collaborate with cross-functional teams

Preferred Requirements:

• Experience supporting Employee Assistance Program or Behavioral Health operations
• Experience with provider recruitment and network expansion activities
• Experience processing provider payments, invoices, or month-end finance documentation
• Familiarity with Schedule A and Form 5500 reporting support
• Experience coordinating wellness fairs, employee orientations, or similar onsite events
• Experience preparing proposals, marketing materials, or client-facing reference materials

 
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
 
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