Claims Administrative Associate

Allied American USA

Tampa, FL

JOB DETAILS
SALARY
$50,000–$55,000 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Claims Processing, Insurance Claims, Call Monitoring, Insurance Regulations, Direct Data Entry, Typing, Writing Skills, Communication Skills, Administrative Skills, Customer Support/Service, Data Entry, Microsoft Excel, Microsoft Outlook, Microsoft Word, Payment Processing
QUALIFICATIONS
  • High School Diploma or equivalent, required
  • Associate's Degree, or more, preferred
  • FL 6-20 Adjusters license, preferred 
  • Proficiency with Microsoft Office products, Adobe or comparable PDF software, required
  • Database entry, A/R, A/P, or invoicing, preferred
  • Excellent computer and internet research skills, preferred 
  • Superior communication and interpersonal skills 
  • Punctual, detail-oriented and exceptionally organized
  • Upbeat, courteous, enthusiastic team member
RESPONSIBILITIES
  • Obtain information from insured or designated persons, by telephone and email
  • Respond to telephone, on line, and written inquiries promptly
  • Enter claims information into database systems with attention to detail 
  • Accurately prepare and review insurance claim forms 
  • Download, upload, create, use naming conventions for a variety of supporting PDF and jpg files
  • Respond to the service needs of insured, clients, adjusters, field personnel, and home office employees
  • Ability to work independently and manage changing priorities effectively
  • Process policy level transactions within level of authority 
  • Conduct research when needed to complete requests 
  • ·Prepare daily reports utilizing various computer systems
  • Communicate and cooperate with co-workers, management, clients, vendors, and others in a courteous and professional manner 
  • Protect the organization's value by keeping information confidential
  • Support workload surges and/or Catastrophe operations as needed, to include working significant overtime during designated catastrophes
BENEFITS
Paid Time-Off, Performance Bonus, Military Leave, Prescription Drug Coverage, Life Insurance, 401K Match, Medical, Dental, Vision
ADDITIONAL COMPENSATION
bonus
LOCATION
Tampa, FL
POSTED
7 days ago

The job duties are primarily focused on assisting with all administrative functions relating to daily, TPA and catastrophe claim operations. Responsibilities include data entry for new claims, calls/customer service support, payment processing, preparing letters, routine correspondence, and reporting. The applicant must have expertise working with administrative systems including Microsoft Word, Excel, and Outlook; Adobe Pro or comparable PDF editing software; and detailed database entry experience. 

About the Company

A

Allied American USA

For nearly 25 years, Allied American USA has provided insurance claims services for major national carriers, MGAs, flood service providers, and other industry partners. We manage homeowner, commercial, and flood claims and offer full TPA solutions, including claim examination, SIU/Fraud operations, litigation management, compliance, appraisals, ADR, audits, reinspection, and risk assessments. Our leadership team, technology and steadfast commitment to excellence make us industry leaders. Learn more at www.alliedamericanusa.com/careers

COMPANY SIZE
11 - 50
HEADQUARTERS
Tampa, FL, US