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Business Support Specialist

TechWish

San Diego, CA

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JOB DETAILS
SKILLS
Analysis Skills, Auditing, Business Support, Candidate Screening, Communication Skills, Corrective Action, Data Analysis, Data Processing, Internal Audit, Microsoft SharePoint, Operational Improvement, Operations Processes, Power BI, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Project/Program Management, Regulations, Request for Information (RFI), Research Skills, Team Player, Writing Skills
LOCATION
San Diego, CA
POSTED
10 days ago


Business Support Specialist II
Description Receive, research, resolve, and respond to moderately complex team projects, internal audits, and/or system/software/application issues. Serve as subject matter expert regarding business functions, systems, policies and procedures. Work is performed under limited supervision.

Responsibilities • Analyze, research and resolve problems and discrepancies • Ensure software/systems meet regulatory and procedural requirements • Develop and recommend enhancements to improve operational processes and procedures • Identify and detect errors/omissions; resolve or arrange for the resolution • Conduct Internal audits of processes • Provide data analysis and project management duties as assigned • Involved in cross-organizational task groups concerning new automated systems, products and/or services • Perform research for process improvements • Recommend corrective action when discrepancies occur • Test and implement software and/or processes • Work with other business units to resolve systems and equipment issues • Perform other duties as assigned
Qualifications • Ability to work independently and in a team environment • Advanced knowledge of systems and processes • Advanced research, analytical, and problem-solving skills • Advanced skill applying research and interpretation of findings to respond to requests for information • Advanced skill exercising initiative and using good judgment to make sound decisions • Advanced skill following, interpreting and applying relevant data/instructions to guidelines, procedures, practices and regulations • Advanced skill navigating multiple screens and PC applications and adapting to new technologies • Advanced verbal and written communication skills Business Support Specialist II Desired Qualifications • Power BI and SharePoint experience desired • Bachelor's Degree or the equivalent combination of training, education, and experience

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TechWish

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