| Location | Cleveland, OH |
SUMMARY
Provides overall administrative support to the School Dean/Associate Dean, faculty, staff and students. Works collaboratively with colleagues to achieve goals of the department, school, division and college.
DUTIES AND RESPONSIBILITIES
Researches, collects, and compiles data for reporting and information purposes
Coordinates routine office procedures
Assists in developing and submitting year departmental budgets
Review/reconciliation of monthly departmental expenses, budget matters and procurement card transactions; Generates monthly budget reports
Orders supplies, equipment, and prepares purchase requisitions
Assists in the development of improved methods and procedures for unit support staff operations
Provide exemplary customer service with a professional and engaging demeanor, in a high-volume environment
Positively responds to students' inquiries in a timely manner
Answers phones and screens incoming calls and mail; responds independently to inquiries, drafts responses for leadership review or refers as appropriate
Develops strong working relationships with key departments and employees across the College and community
Schedules departmental meetings, prepares meeting materials, takes and disseminates minutes
Prepares and maintains confidential correspondence and documents
Manages supervisor's calendar and schedules internal and external meetings
Arranges travel plans and itineraries, compile documents for travel-related meetings and monitor travel budget lines
Monitors Academic Affairs' faculty professional improvement travel funds
Reviews, and updates faculty academic workload
Works with faculty coordinators to coordinate and manage course schedule
Facilitates division projects/programs, such as retention efforts, office hours and other projects which address student success
Collaborates with other Administrative Coordinators as needed
Attends administrative meetings as required
Establishes and maintains general office files and records
Engages in ongoing professional development to remain abreast of quality service best practices, trends, methods and principles
Performs other related duties as assigned