• Education: High school diploma or equivalent.
• Experience: 1–3 years in administrative support, reception, or office coordination.
• Technical Skills: Proficiency in Microsoft Office (Word, Excel, Outlook); strong computer literacy and typing proficiency (45–50 wpm).
• Communication: Excellent oral and written communication skills.
• Interpersonal: Professional and client-focused demeanor with the ability to work effectively in a team setting.
• Organization: Strong attention to detail, with the ability to manage multiple tasks in a fast-paced environment.
• Additional: Valid driver’s license and reliable transportation required. Experience in telemarketing or call center operations is a plus.
As the Administrative Assistant, you will play a key role in supporting both office operations and client service needs, including:
• Serving as the first point of contact by answering and directing phone calls professionally.
• Assisting clients with routine service requests, including address changes, billing inquiries, and ID card orders.
• Preparing and managing correspondence, such as letters and annual mailings (e.g., birthday cards).
• Maintaining office supplies, forms, and equipment.
• Coordinating schedules, filing, and organizing office records.
• Supporting marketing initiatives by preparing and distributing materials.
• Performing accurate data entry and updating spreadsheets.
• Completing daily accomplishment/task reports.
TrueCare Insurance Services is seeking a professional and detail-oriented
Administrative Assistant to provide vital office support and client assistance. This parttime role is essential in ensuring smooth office operations, client satisfaction, and administrative accuracy, particularly in areas related to insurance enrollment.
The ideal candidate will be organized, self-motivated, and adaptable, with the ability to work both independently and as part of a team. Strong communication and interpersonal skills are key, as the position requires daily interaction with clients and colleagues.
This role offers 15–25 hours per week, primarily Tuesday through Thursday, with competitive hourly pay and bonus opportunities.
TrueCare Insurance Services is a trusted, client-focused benefits agency with over 15 years of experience helping individuals, families, and small businesses secure the right insurance coverage. We specialize in health, life, and supplemental insurance solutions, guiding our clients through important decisions with clarity, care, and expertise.
At TrueCare, we go beyond simply enrolling clients in plans—we build long-term relationships by providing ongoing support, education, and annual coverage reviews to ensure our clients are always protected as their needs evolve. Our mission is to deliver personalized service, simplify complex insurance options, and help our clients maximize the value of their benefits.
We are a growing, service-driven agency that values professionalism, integrity, and attention to detail. Our team is committed to creating a positive experience for every client, whether assisting with enrollment, answering questions, or providing day-to-day support.