Santa Monica, CA30+ days ago
Preferred Qualifications: BS degree in Information Technology, Computer Science, or relevant field Proven work experience (3+ years) in IT supporting business operations Experience in a strongly regulated GxP environment, preferably pharmaceuticals Good understanding and knowledge of computer systems, mobile devices, networks, and other technology products Ability to diagnose and troubleshoot basic technical issues Familiarity with remote desktop applications and help desk software Excellent problem-solving and communication skills Ability to troubleshoot complex software issues and provide step-by-step technical help, both written and verbal Good time management skills, interpersonal skills, and the ability to think critically Resilient with the ability to perform in an ambiguous environment and under pressure Versatile with the ability to deliver against strongly regulated requirements Consistent excellence in both planning and execution Experience and Education: Masters degree in Computer Science or Information Systems and 8+ years of industry experience OR Bachelors degree in Computer Science or Information Systems and 10+ years of industry experience OR Associates degree in Computer Science or Information Systems and 12+ years of industry experience IT Engineering Specialist Responsibilities of the IT Engineering Specialist include, but are not limited to: Responsible for the delivery of global, site-specific, and compliant IT solutions within the TechOps IT portfolio and provide operational support.