Chemical Technical Support Representative - APS Parker Hannifin CorpChemical Technical Support Representative - APSCARY, NCThis role will provide intermediate to advanced commercial and technical support for automotive, industrial, and electronics assembly customers, qualify leads with product guidance, and generate sales opportunities for the external sales team and distribution channels. Log, manage, vet, qualify, track, advance targets and leads in Salesforce, while partnering with Sales and Business Development Teams to convert qualified leads into pipeline opportunities.
Customer Service Representative | Technical Support Charter Communications IncCustomer Service Representative | Technical SupportMorrisville, NCAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
Treasury Management Technical Support II- Customer Support First Horizon CorpTreasury Management Technical Support II- Customer SupportRaleigh, NCHeadquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. Bachelors degree (BA/BS) from four-year college or university and three to four years related experience and/or training; equivalent combination of education and experience may be substituted for four-year degree.
Technical Customer Support Light & Wonder IncTechnical Customer SupportRaleigh, NCSUMMARY: A Technical Customer Support Representative will act as a liaison, provide product/service information, and resolve emerging problems that our customer accounts might face with accuracy and efficiency. Responsible for using company resources to field customer requests from locations, remote technicians, or market employees while documenting the relevant store information and details of the request.
Technical Customer Support Light & WonderTechnical Customer SupportRaleigh, North CarolinaSUMMARY: A Technical Customer Support Representative will act as a liaison, provide product/service information, and resolve emerging problems that our customer accounts might face with accuracy and efficiency. Responsible for using company resources to field customer requests from locations, remote technicians, or market employees while documenting the relevant store information and details of the request.
NewTechnical Sales Representative Flow Control Group CompanyTechnical Sales RepresentativeRaleigh, NCThe Technical Salesperson will strive to grow their respective sales territory to its full potential by working closely with existing, and developing new customers, to uncover opportunities where they can provide impactful solutions which improve the overall efficiencies, reliability, safety and sustainability of their respective customers' operations. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands-each empowered to think big, move fast, and bring innovative ideas to life.
Technical Sales Representative Flow Control GroupTechnical Sales RepresentativeRaleigh, NCThe Technical Salesperson will strive to grow their respective sales territory to its full potential by working closely with existing, and developing new customers, to uncover opportunities where they can provide impactful solutions which improve the overall efficiencies, reliability, safety and sustainability of their respective customers' operations. We are a 100% employee-owned organization made up of over 2,000 team members and 95+ entrepreneurial brands-each empowered to think big, move fast, and bring innovative ideas to life.
Front Line Support Representative Varonis Systems IncFront Line Support RepresentativeMorrisville, NCCustomers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management. We are looking for fast learners with excellent customer service skills and an interest in providing top-notch technical support.xc2xa0xc2xa0If you enjoy solving problems and thrive in fast-paced environments, where expectations for success are high and every day presents a new challenge, then this is the job you are looking for!
Front Line Support Representative VaronisFront Line Support RepresentativeMorrisville, North CarolinaCustomers use Varonis to automate a wide range of security outcomes, including data security posture management (DSPM), data classification, data access governance (DAG), data detection and response (DDR), data loss prevention (DLP), and insider risk management. Meet commitments; set proper expectations; Responds promptly to customer needs; builds rapport with customers and manage potentially difficult situations.
Customer Support Representative (US) Siemens Energy AGCustomer Support Representative (US)Raleigh, NCWhat You BringBachelor's degree in business administration, marketing or a similar field.3 or more years of B2B field sales or marketing experience, preferably with complex industrial equipment in the energy sector. How You'll Make an ImpactDeveloping and delivering compelling sales presentations, technical proposals, and commercial bids that clearly communicate the value of grid technology solutions and services.
Customer Service Support Representative Siemens AGCustomer Service Support RepresentativeCary, NCProblem Solving and Continuous Improvement: Support the personalized service model by building strong relationships with assigned zones, territory managers, and the customer base. Operations Management and Support: Execute daily SAP transactions, including orders, returns, credits, debits, and quotes, with accuracy and speed, meeting established KPIs.
Technical Support Specialist Metabolomics Kits Metabolon IncTechnical Support Specialist Metabolomics KitsMorrisville, NCServe as a first-line technical support contact for Verus Metabolomics Profiling Kit customers, including Kit Lab Partners who run Verus Kits in their own laboratories and Research Data Users who access and interpret resulting data through the Integrated Bioinformatics Platform (IBP). The Technical Support Specialist will report to the Strategic Product Solutions Director and serve as the primary contact for customers requiring assistance with kit usage, instrument compatibility, troubleshooting, and data analysis and provide customers with a dedicated, responsive, and consistent technical support experience.
Sales Support Representative Flowserve CorpSales Support RepresentativeRaleigh, NCPartner with Site Hubs to drive quotation performance within region, and across the aligned product sites, while fully leveraging quoting tools for prioritization, quicker cycle times, shortened parts delivery times, and minimization of rework. We support 10,000+ customers worldwide, creating products to meet the needs of our customers who are supplying energy, fresh water, pharmaceuticals and other essentials to consumers, businesses and governments globally.
HV Training and Technical Support Specialist (Remote) SOLV Energy LLCHV Training and Technical Support Specialist (Remote)NCRemote$113,100–$141,375 / yearIn addition, candidate introductions or resumes can only be submitted to our internal talent acquisition recruiting team if a signed vendor agreement is already on file and the third-party recruiter or agency has received formal instructions from our internal talent acquisition team to submit candidates for a particular job posting. Any unsolicited candidate introductions, referrals or resumes sent by third-party recruiters to SOLV Energy or directly to any of our employees, or received through our website or career portal, will be considered property of SOLV Energy and will not be eligible for a placement fee.
Technical Support Specialist III Relay, IncTechnical Support Specialist IIIRaleigh, NCTooling breadth: Comfortable navigating complex software ecosystems and utilizing developer tools (such as ADB, browser inspectors, or network logs) to assist in deep-dive debugging. Analyze and synthesize recurring themes from customer tickets to provide high-impact, data-driven feedback to Product and Engineering; act as a persistent advocate for fixes and enhancements that resolve systemic issues and improve the overall customer experience.
Technical Support Specialist - Metabolomics Kits Metabolon, Inc.Technical Support Specialist - Metabolomics KitsMorrisville, North CarolinaFull timeResponsibilities: Serve as a first-line technical support contact for Verus Metabolomics Profiling Kit customers, including Kit Lab Partners who run Verus Kits in their own laboratories and Research Data Users who access and interpret resulting data through the Integrated Bioinformatics Platform (IBP). The Technical Support Specialist will report to the Strategic Product Solutions Director and serve as the primary contact for customers requiring assistance with kit usage, instrument compatibility, troubleshooting, and data analysis and provide customers with a dedicated, responsive, and consistent technical support experience.
Technical Writer ASM Research, An Accenture Federal Services CompanyTechnical WriterRaleigh, NC$64,000–$71,700 / yearCompensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. This role collaborates closely with engineers, analysts, process and practice owners, service owners, the ITIL Specialist, and the Service and Integration Management Lead to translate complex technical, operational, and security-related information into accessible content.
Technical Lead, Storage Distributed and Sovereign Cloud Google LLCTechnical Lead, Storage Distributed and Sovereign CloudDurham, NCWe"re looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. 2 years of experience designing high-throughput, low-latency storage architectures optimized for scaling AI/ML workloads or air-gapped systems.
Emergency TechnicalCustomer Service Representative Helpware IncEmergency TechnicalCustomer Service RepresentativeRaleigh, NCThis role is ideal for professionals who enjoy helping others, thrive in dynamic environments, and want to develop skills in customer support, crisis communication, and technical troubleshooting while contributing to a mission-driven team. This opportunity may be a good fit for those seeking additional income, as long as they can complete required training and remain available during disaster response activations and peak operational periods.
Technical Business Analyst RailincTechnical Business AnalystCary, North CarolinaThe Technical Business Analyst supports cross-functional teams, particularly technical and business teams, by gathering requirements, increasing customer satisfaction, improving test coverage, implementing process improvements, identifying software defects, and delivering new software features that align with the product roadmap and vision as defined by the Product Manager. Environment : Because the requirements of this position require frequent, often informal collaboration with other Railinc colleagues and external stakeholders, and to maximize the development of the skills and responsibilities essential for this position, Railinc expects that the work required of this role be performed predominantly in the office consistent with Railinc’s in-the-office work policies, as communicated by Human Resources and/or Senior Management.
Copy of Rep., I - Sales - Technical Westinghouse Air Brake Technologies CorpCopy of Rep., I - Sales - TechnicalDurham, NC$120,000–$210,000 / yearComplete work reviewing and improving a Sales Plan that includes an action plan for increasing sales to active customers and prospective customers, scheduling full coverage of the territory, maintaining a high level of in-field time and continually improving product presentation skills and knowledge. The Technical Sales Representative for ANI / RVI products is responsible for developing and executing a sales strategy for a defined territory implementing the sales plan promoting and demonstrating the company''s products and services with the goal of attaining a sales target.
Director, Manufacturing Technical Services Alcami CorporationDirector, Manufacturing Technical ServicesMorrisville, North CarolinaFull timeProvides technical support to Business Development and Technical Evaluation teams by meeting with prospective clients to define scope of work, provide technical evaluation and costing for projects. At Alcami, we deliver reliable solutions that unlock the potential of transformative medicines from discovery to commercialization, through trusted partnership with our clients, recognized industry expertise and proven regulatory track record.
Sr Associate II, Technical Quality BiogenSr Associate II, Technical QualityResearch Triangle Park, North CarolinaRegular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance. This position serves as a key technical quality subject matter expert, partnering cross-functionally to solve complex problems, assess risk, and implement effective quality solutions.
Field Services Representative - Talent Pool SunrockField Services Representative - Talent PoolKittrell, NCSunrock Industries maintains an approved vendor list for recruiting services and will only consider candidate submissions from approved firms when Sunrock has specifically engaged the firm to assist with a search for designated roles. In addition, Sunrock Industries and its affiliates will not be responsible for any fees associated with unsolicited resumes submitted to any employee, hiring manager, or member of the Sunrock Industries team.
NewSenior Specialist, Process Support Lab Merck & Co IncSenior Specialist, Process Support LabDurham, NC$117,000–$184,200 / yearThe Senior Specialist will be responsible for leading and/or supporting their team to lead various experiments in lab-scale vaccine process development, technical transfer support, and post commercial process enhancements activities for multiple pipeline vaccine programs as needed based on our dynamic project portfolio. Assist in design and execution of lab experiments to support process characterization, commercial technology transfer, and qualification studies associated with the development and implementation of bulk processes, systems and facilities related to pipeline vaccine bulk products.
Lead Technical Trainer ABBLead Technical TrainerCary, North CarolinaThis includes development of new product Service offerings/trainings, development of legacy ABB product Service offerings/trainings, collaboration with 3rd party content development teams; Establish/manage the technical training course master schedule, & ensuring resources such as training material, course instructors, equipment are prepared in advance of scheduled class. Minimum 5 years of experience with focus on Power Delivery equipment AND training experience, OR Associate degree PLUS minimum 7 years related experience in Field service type role, OR Technical certificate, and/or HS diploma/GED PLUS 12 years related experience.
Senior Technical Lead, BD KBI Biopharma IncSenior Technical Lead, BDNC$84,000–$115,500 / yearRequirements: Minimum requirement is a Bachelor of Science with a minimum of 5+ years of scientific or biotechnology experience in a research, development, manufacturing or related technical support role; or a Master of Science degree with a minimum of 2+ years of scientific or biotechnology experience or a Ph. Represent to clients the KBI technical capabilities and project proposals and timelines as designed and tailored for specific client needs per RFP and work with clients to address corrections, refinements and comparisons of alternative project plans, as needed.
NewTechnical Writer ItronTechnical WriterRaleigh, NC$60,000–$81,250 / yearCollaborate closely with cross-functional teams-including engineering, product management, support, and quality assurance-to gather requirements, validate technical accuracy, and ensure documentation aligns with product capabilities and customer needs. Manage multiple documentation projects simultaneously, aligning deliverables with software, firmware, and hardware release cycles while meeting deadlines and maintaining accountability.
Senior Technical Business Developer – Grid Automation ABBSenior Technical Business Developer – Grid AutomationCary, North CarolinaRemoteThe Division offers segment-specific products and solutions that largely serve utilities, industry and infrastructure segments, often providing the requisite medium voltage link between high-voltage transmission systems and low-voltage users. Market strategy leadership — Drive U.S. growth by identifying new utility/industrial automation opportunities, shaping market penetration strategy, and securing product homologation with key utilities.
NewTechnical Writer Itron | UrbintTechnical WriterRaleigh, NC$60,000–$81,250 / yearManage multiple documentation projects simultaneously, aligning deliverables with software, firmware, and hardware release cycles while meeting deadlines and maintaining accountability. Collaborate closely with cross-functional teams to gather requirements, validate technical accuracy, and ensure documentation aligns with product capabilities and customer needs.
Fleet Maintenance Technical Trainer Ryder System IncFleet Maintenance Technical TrainerRaleigh, NCCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. You may receive phone calls, text messages, or emails that appear to be from Ryder or other trusted organizations, but it is important that you remain vigilant when responding to these as they may be scams in which fraudsters try to obtain your personal information for malicious purposes (known as "Phishing").
Technical Manager - Land Development John R McAdams Co IncTechnical Manager - Land DevelopmentRaleigh, NCThe Technical Manager provides technical expertise to resolve complex design challenges, supports project management to keep work on schedule and within budget, and coaches team members to foster skill growth. Four-year bachelor's degree from an accredited program in Civil Engineering, Environmental Engineering, Biological and Agricultural Engineering, Civil Engineering Technology, or related field required.
SUPERVISORY IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32) Department of the ArmySUPERVISORY IT SPECIALIST (CUSTOMER SUPPORT) (TITLE 32)Raleigh, NC$93,468–$121,511 / yearIf you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ). Must complete appropriate training and obtain required certifications IAW DoDI 8140 or DOD 8570.01M or applicable governing document(s) for Cyber workforce as an IA Technician Level II within 9 months of employment pending training seat availability.
Sales Representative IV - Elera Toshiba Global Commerce Solutions - ExternalSales Representative IV - EleraDurham, NCThe Tech Solution Sales Representative is a customer-facing solution sales professional responsible for positioning Toshiba Global Commerce Solutions' (TGCS) retail technology portfolio, translating customer business challenges into practical technology solutions, and supporting the entire sales cycle from discovery through proposal, demonstration, and transition to delivery. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
Field Service Representative (FSR) I - III Motorola Solutions IncField Service Representative (FSR) I - IIINCRemote$71,000–$100,000 / yearFrom pure line-of-sight to extreme non-line-of-sight, Silvus radios form a self-healing, self-forming mesh network, enabling secure and reliable connectivity, including video and high-bandwidth data. Minimum 1-3 years of experience supporting communications, radios, or data networks in a DoD, Military, or Law Enforcement environment with a minimum of 1-3 years of experience as an FSR or equivalent in a customer-facing technical role.
Retail Support Specialist DSIRetail Support SpecialistRaleigh, NCIn this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Proactively engage with store leadership to address customer concerns, strengthening partnership alignment and ensuring a best-in-class customer experience.
Technology Sales Support Specialist - Solution Consultant Wolters Kluwer N.V.Technology Sales Support Specialist - Solution ConsultantNC$57,400–$98,350 / yearTo maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. As a Technology Sales Support Specialist, you'll advance your technical support capabilities to assist in more complex sales scenarios.
NewManufacturing Training Specialist - Manufacturing Support Amgen IncManufacturing Training Specialist - Manufacturing SupportHolly Springs, NCThe Manufacturing Training Specialist 5 serves as a senior individual contributor within the Manufacturing Support organization, providing technical leadership and operational support to ensure safe, compliant, and efficient manufacturing training operations across the site, with clear accountability for manufacturing workforce readiness and startup readiness outcomes. Through cross-functional collaboration, ownership of qualification planning and execution, readiness metric governance, and leadership of training-related CAPAs and continuous improvement initiatives, this role directly supports ANC-1 and ANC-2 startup readiness, operational readiness milestones, and the delivery of high-quality medicines to patients.
Field Service Representative EnerSysField Service RepresentativeNC$85,500–$128,200 / yearThe Field Service Representative works closely with Business Development, Sales, Program Management, and Engineering to ensure successful product deployment, gather customer feedback, and enhance product performance through real-world operational experience. The Field Service Representative serves as the primary technical field support resource for Rebel Power and communications products, providing on-site assistance to defense, government, and commercial customers.
Customer Service Representative Zp Group LlcCustomer Service RepresentativeDurham, NC$20–$23 / hourThe Customer Service Representative will focus on delivering an exceptional client experience while supporting annuity and life insurance products, and the Customer Service Representative will play a key role in building strong, long-term client relationships. Keywords: customer service representative, client services, insurance, customer support, annuities, life insurance, call center, financial services, customer experience, hybrid, Durham NC, customer service.
Treatment Plant -Outside Sales Representative - East Core & Main IncTreatment Plant -Outside Sales Representative - EastNCAs a specialty distributor with a focus on water, wastewater, storm drainage and fire protection products and related services, Core & Main provides solutions to municipalities, private water companies and professional contractors across municipal, non-residential and residential end markets, nationwide. Responsible to profitably grow sales to achieve yearly sales goals as a sales consultant for current core industries and emerging industries and markets; responsible for prospecting for new accounts, retaining existing accounts, and increasing opportunities with existing customer.
Senior SMB Representative, Partner Sales - Morrisville, NC Lenovo Group LtdSenior SMB Representative, Partner Sales - Morrisville, NCMorrisville, NCFocused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world's largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. As a Senior Professional for Partner Sales Representative at Lenovo, you will drive growth through Lenovo's Small and Medium partner sales channel ecosystem by developing, enabling, and managing strategic relationships with key reseller, distributor, and partner organizations.
Field Sales Representative, Civilian, Google Public Sector Google LLCField Sales Representative, Civilian, Google Public SectorDurham, NCWe focus on helping United States public sector institutions accelerate their digital transformations, and we continue to make significant investments and grow our team to meet the complex needs of local, state and federal government and educational institutions. Become an expert on customers business, including SaaS product portfolio, technology strategy, strategic growth plans, business drivers, financial structure, customer base, vertical market offering and engaged landscape.
Program Support Assistant (Onsite) National Experienced Workforce SolutionsProgram Support Assistant (Onsite)Raleigh, North CarolinaThe Program Specialist Assistant (PSA) will provide agreement-driven administrative support by entering, monitoring, and maintaining information in ARIS and AIMS systems, including agreements NACAs, RSAs, Trusts, NFCAs, AD-416/417 projects, postdoc applications, foreign travel documents, ARS-115s, and invention disclosures. including entries into the ARIS (agreements, request to publish, annual reports, and similar) and arranging travel (authorizations and vouchers).The enrollee shall not sign federal documents, authorize the use of federal funds, nor initiate or conduct federally funded research projects.
NewCustomer Service Support Specialist Medical Devices (SAP Hybrid 2nd Shift) Rose InternationalCustomer Service Support Specialist Medical Devices (SAP Hybrid 2nd Shift)Cary, North CarolinaRemote$33.65 / hourTemporary
NewCustomer Service Support Specialist Medical Devices Rose InternationalCustomer Service Support Specialist Medical DevicesCary, North CarolinaRemote$33.65 / hourTemporaryKey Responsibilities• Answer and manage customer and engineer phone calls (non–call center environment) • Troubleshoot system or application issues and provide basic support • Coordinate service by transferring calls to technical support and dispatching engineers • Assist with ordering equipment and managing notifications related to system issues • Support transition to new software platforms and complete associated training • Conducts technical and/or administrative, mainly pre-defined support activities for service operations and delivery • Processes incoming orders, inquiries and/or requests regarding products and/or services • Performs order management for assigned customers, manages and files clients' information in the information system • Supports customers remotely and onsite and provides 1st level user support in case of arising issues • Drives complex issues and questions to the respective qualified Service Technicians or Service Engineers • Cooperates with clients and sales representatives to clarify orders and issues • Participates in investigating and resolving commercial and/or technical problems • Supports pre-and/or post sales technical product advice for development, implementation and operation of customer solutions**Only those lawfully authorized to work in the designated country associated with the position will be considered.****Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.** The role primarily covers 2nd shift hours (3:00 PM–12:00 AM), with some flexibility for alternate schedules (including late-night/3rd shift coverage and one weekend day).Required Education and Experience/Skills/Qualification• High School Diploma or equivalent.
Counter Sales Representative Brady ServicesCounter Sales RepresentativeRaleigh, NCSUMMARY: The Marketing Specialist is high-energy, self starter who is responsible for developing creative marketing content, providing leadership in event preparation and management, and ensuring all printed and digital messaging is consistent with the companys promise and brand positioning. EDUCATION and/or EXPERIENCE: Bachelors degree in Business, Communications, or Marketing or related discipline; minimum 2 years of experience in Marketing (internships included); graphic design a plus; writing and / or project samples are required for consideration.
InfoSec Technical Delivery Specialist Truist Financial CorpInfoSec Technical Delivery SpecialistRaleigh, NCGeneral Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Please review the following job description: Leads enterprise cyber incident and high-risk vulnerability response efforts, coordinating cross-functional teams to rapidly assess, contain, and remediate threats.
Full Line Associate Sales Representative (Raleigh-Durham, NC) Smith & Nephew PlcFull Line Associate Sales Representative (Raleigh-Durham, NC)Durham, NCInfrequent national travel for events and conferences • All field sales professionals who are required to gain entry into healthcare facilities to perform the basic remit of their role must successfully complete the credentialing process and comply with the requirements of those facilities they support, which can include adherence to any established vaccine protocols. Requirements: • Bachelors degree or equivalent experience • Prefers a minimum of 2 years of professional sales experience • A valid drivers license applicable to current residence to facilitate travel requirements of position • Travel Requirements: within designated sales territory with 2-4 overnights a month.
Member Service Representative Shared Service Solutions LLCMember Service RepresentativeNCRemoteTOP JOB RESPONSIBILITIES: Answer high-volume inbound calls and use strong technical proficiency to navigate multiple systems (telephony platform, account servicing tools, CRM, knowledge base, and web-based applications) to provide accurate information, resolve inquiries, and fulfill requests for member and non-member callers. Problem solving and critical thinking; Exercise good judgement/reasoning and resourcefully solve routine problems; Organize and handle multiple tasks and prioritize; Handle confidential/sensitive information; Exhibit excellent customer service skills.