Highlights
We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products.
Numbers & Facts
| Location | Cary, NC |
| Industry | Computer/IT Services |
| Company Size | 10,000 employees or more |
| Year Founded | 1991 |
| Website | https://www.hcltech.com/ |
Description
Job Description
Senior Technical Support Specialist
Hyderabad, Telangana
Job Summary
ID
Category
Skill / Competency
JD Requirement
Priority
Target Level
Weight
Knock-out
1
Core Backend
Java 8+, Java 17/21 preferred
Strong hands-on Java engineering experience
Mandatory
Proficient
12%
Yes
2
Core Backend
Spring Boot
Excellent working experience
Mandatory
Proficient
12%
Yes
3
API Engineering
REST APIs, exception handling, validation and logging
Robust API design and implementation
Mandatory
Proficient
8%
Yes
4
Engineering Quality
Clean code and design principles
Strong understanding and practical application
Mandatory
Competent
5%
No
5
Microservices
Microservices architecture
Proven experience
Mandatory
Proficient
10%
Yes
6
Microservices
Service decomposition and design
Proven experience
Mandatory
Proficient
5%
No
7
Distributed Systems
Sync/async communication, scalability, resilience and API gateway
Strong understanding
Mandatory
Competent
5%
No
8
Event Streaming
Kafka producer and consumer implementation
Critical hands-on requirement
Critical
Proficient
12%
Yes
9
Event Streaming
Kafka topics, partitions and consumer groups
Good understanding
Critical
Proficient
6%
Yes
10
Event Streaming
Ordering, partitioning, retries, DLQ and idempotency
Hands-on error and duplicate-event handling
Critical
Proficient
5%
Yes
11
CI/CD
Harness or comparable CI/CD tooling
Hands-on experience
Mandatory
Competent
3%
No
12
Infrastructure as Code
Terraform or equivalent IaC
Hands-on experience
Mandatory
Competent
3%
No
13
Containers & Orchestration
Docker and Kubernetes deployments
Understanding and deployment experience
Mandatory
Competent
4%
No
14
Cloud
GCP preferred; AWS/Azure acceptable with willingness to learn
Cloud platform exposure
Mandatory
Competent
3%
No
15
Development Practices
Agile/Scrum delivery
Experience in fast-paced Agile teams
Mandatory
Competent
2%
No
16
Quality Engineering
SonarQube, JUnit and Mockito
Hands-on code quality and unit testing
Mandatory
Competent
2%
No
17
Observability
Logging and monitoring tools
Familiarity
Mandatory
Competent
1%
No
18
Behavioural
Ownership, independence and hands-on delivery
End-to-end ownership with minimal supervision
Critical
Proficient
3%
Yes
19
Behavioural
Problem-solving and proactive learning
Strong problem-solving; learns new platform tools and GCP
Mandatory
Proficient
1%
No
20
Domain
Banking / payments
Good to have
Preferred
Competent
Bonus
No
21
Architecture Patterns
CQRS, Saga and event-driven design patterns
Good-to-have exposure
Preferred
Competent
Bonus
No
22
Processing
High-volume or batch processing
Good-to-have exposure
Preferred
Competent
Bonus
No
Key Responsibilities
ID
Category
Skill / Competency
JD Requirement
Priority
Target Level
Weight
Knock-out
1
Core Backend
Java 8+, Java 17/21 preferred
Strong hands-on Java engineering experience
Mandatory
Proficient
12%
Yes
2
Core Backend
Spring Boot
Excellent working experience
Mandatory
Proficient
12%
Yes
3
API Engineering
REST APIs, exception handling, validation and logging
Robust API design and implementation
Mandatory
Proficient
8%
Yes
4
Engineering Quality
Clean code and design principles
Strong understanding and practical application
Mandatory
Competent
5%
No
5
Microservices
Microservices architecture
Proven experience
Mandatory
Proficient
10%
Yes
6
Microservices
Service decomposition and design
Proven experience
Mandatory
Proficient
5%
No
7
Distributed Systems
Sync/async communication, scalability, resilience and API gateway
Strong understanding
Mandatory
Competent
5%
No
8
Event Streaming
Kafka producer and consumer implementation
Critical hands-on requirement
Critical
Proficient
12%
Yes
9
Event Streaming
Kafka topics, partitions and consumer groups
Good understanding
Critical
Proficient
6%
Yes
10
Event Streaming
Ordering, partitioning, retries, DLQ and idempotency
Hands-on error and duplicate-event handling
Critical
Proficient
5%
Yes
11
CI/CD
Harness or comparable CI/CD tooling
Hands-on experience
Mandatory
Competent
3%
No
12
Infrastructure as Code
Terraform or equivalent IaC
Hands-on experience
Mandatory
Competent
3%
No
13
Containers & Orchestration
Docker and Kubernetes deployments
Understanding and deployment experience
Mandatory
Competent
4%
No
14
Cloud
GCP preferred; AWS/Azure acceptable with willingness to learn
Cloud platform exposure
Mandatory
Competent
3%
No
15
Development Practices
Agile/Scrum delivery
Experience in fast-paced Agile teams
Mandatory
Competent
2%
No
16
Quality Engineering
SonarQube, JUnit and Mockito
Hands-on code quality and unit testing
Mandatory
Competent
2%
No
17
Observability
Logging and monitoring tools
Familiarity
Mandatory
Competent
1%
No
18
Behavioural
Ownership, independence and hands-on delivery
End-to-end ownership with minimal supervision
Critical
Proficient
3%
Yes
19
Behavioural
Problem-solving and proactive learning
Strong problem-solving; learns new platform tools and GCP
Mandatory
Proficient
1%
No
20
Domain
Banking / payments
Good to have
Preferred
Competent
Bonus
No
21
Architecture Patterns
CQRS, Saga and event-driven design patterns
Good-to-have exposure
Preferred
Competent
Bonus
No
22
Processing
High-volume or batch processing
Good-to-have exposure
Preferred
Competent
Bonus
No
Skill Requirements
Other Requirements
Apply now
Information at a Glance
Why HCLTech?
At HCLTech, youll supercharge your potential. Youll find your career. And youll find your spark. All at a place that knows that helping its customers stay on top starts by putting its people first.
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending June 2026 totaled $14.8 billion.
About Company
Employee Strength : 223,000 on March 31, 2025
Countries of Operation : 60 Countries
Consolidated Revenues: US $13.8B ,for 12 months ending March 2025
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit hcltech.com.