p>• Perform timely and accurate preventative maintenance on medical equipment with a hospital or healthcare system to ensure optimal delivery of healthcare services to patients • Troubleshoot and basic service repairs on customer equipment • Assist more experienced field engineers with equipment installations and more complex repairs • Proactively engage with other team members to ensure appropriate solution for the customer • Maintain relationships with customers and ensure timely communication, resolution, and proper follow-up to drive customer satisfaction • Adhere to company policies, procedures, and hospital protocols to ensure regulatory and compliance requirements are met; ensuring documentation of all work performed is captured daily, including debriefing and ordering parts • Partner with the customer and/or the sales team to recommend value-added services that will help the customer run their business more efficiently • Utilize the GEHC escalation process, as needed, and work closely with region and national support to define and implement corrective action plans to resolve customer issues. • Associate degree in related field or equivalent military education and 2 years of experience servicing electronic equipment • High school diploma/GED and 4 years of relevant experience • Or a graduate of the GEHC Apprentice Program.