163 Results for

Support Engineer Jobs in Stamford, CT

Jobs

New York, NY

$100,000–$110,000 / year

By applying for this job, you agree to receive AI-generated calls, text messages, and/or emails from Mitchell Martin Inc and its affiliates and contracted partners at various frequency through traditional and automated methods. You can access our privacy policy here https://www.mitchellmartin.com/privacy-policy. .

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New York, NY

$77–$77.28 / hour
Full time

The ideal candidate will have strong experience in front-office FICC Credit application support, UNIX/Shell scripting, Python, and SQL, and a proven ability to ensure timely incident restoration, maintain quality of service, and deliver effective support for trading and risk teams. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

9 days ago

New York, NY

$71–$71.59 / hour
Full time

With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. The ideal candidate will have strong experience in real-time KDB+ applications and a proven ability to support and enhance data platforms that process large-scale, time-sensitive market data.

20 days ago

New York, NY

$79,470–$105,960 / year

ul>

At least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to collaborate cross-functionally, troubleshoot complex technical issues, and take strong ownership of customer outcomes and operational responsibilities.

Base Pay Range

$79,470—$105,960 USD

Don't meet every single requirement?

23 days ago

$120,000–$150,000 / year

p>Role Overview:

As a Tier 3 Support Engineer at Transmit Security, you will serve as a critical escalation point within the Customer Support organization, handling the most complex and technically challenging issues related to our identity security, fraud prevention, and CIAM platform. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well.

30+ days ago

New York, NY

$120,000–$175,000 / year

li>4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.

30+ days ago

$79,470–$105,960 / year

ul>

As a member of the Global Operations team, you will work directly with customers, partners, and cross-functional teams across Engineering and Customer Operations to support and maintain a complex SaaS infrastructure while adhering to strict SLAs.

30+ days ago

New York City, NY

Full time

p>Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population.

Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required.

9 days ago

New York City, NY

$90,000–$125,000 / year

The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform.

30+ days ago

New York, New York

p style="min-height:1.5em">Tech you’ll work with: APIs (REST + SOAP + OAuth), Node.js, TypeScript, SQL, GCP (logs & monitoring), and various HRIS / ATS / Payroll systems + Kombo’s own troubleshooting tools.

You might be a great fit if you:

Have a solid technical background (Software Engineer, Support Engineer, Solutions Engineer, etc.) and enjoy debugging APIs & integrations.

30+ days ago

New York City, NY

$35–$50 / hour

Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. You'll troubleshoot complex issues with a customer-first mindset, analyze root causes, and collaborate cross-functionally with engineering, product management, sales, and customer success teams to drive solutions.

30+ days ago

Remote

$91,455–$137,273 / year

As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our fun, tight-knit team. You will level up to be an expert complex problem solver on Redis Enterprise Software, being used as a high-performance database by thousands of worldwide customers.

30+ days ago

New York City, NY

$48–$54 / hour

p>Responsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management to drive product improvement, and creating knowledge base articles.

We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.

5 days ago

$100,000–$130,000 / year

From the moment a submission hits an underwriter's inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. The Level 2 Support engineer contributes to this mission by taking escalations from L1 or from the ticket queue, resolving moderately complex issues, and strengthening our internal knowledge base.

12 days ago

$80,000–$100,000 / year

All resumes, and any other information identifying potential candidates, submitted to any employee at Flow Traders via-email, the Internet or directly without a valid and signed search agreement will be deemed free to contact by Flow Traders without any restrictions and no placement fee of any kind will be paid in the event the candidate is hired by Flow Traders. We also consider ourselves one global team, and to demonstrate that, all employees are eligible to share in the company's success through an annual discretionary variable remuneration allocated based on company, group and individual performance and contribution.

30+ days ago

Remote

$71,000–$97,900 / year

Working cross-functionally with Engineering, Implementation, and Customer Operations, Technical Support delivers timely troubleshooting, root cause analysis, and sustainable solutions to ensure system reliability and operational excellence. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency.

30+ days ago

$90,000–$105,000 / year

p>Job Title Technical Support Engineer Electric Heating Req ID 48081 Job Location Short New York USA Employment Type Full Time Segment Group Functions CEO Job Category Information Technology Work Location Type Remote. Your expertise will help increase specification rates, expand product adoption, and achieve sales targets while enabling customers to implement safe, efficient, and innovative heating solutions.

30+ days ago

$73,100–$117,000 / year

Engineers are expected to deliver a superior customer experience by exhibiting our core principles of empathy, expertise, value, and speed to ensure our customers are able to use our products efficiently and effectively. This position is responsible for providing omni-channel support for complex questions/problems for product suites to ensure our customers achieve their desired business outcomes.

30+ days ago

New York City, NY

$55,000–$80,000 / year

p>Have the Ability to:

Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population.

12 days ago

New York, NY

$80,000–$130,000 / year

Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights. Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more.

30+ days ago

Remote

$85,000–$95,000 / year

li>Troubleshoot customer inquiries, including but not limited to API integrations, systems issues, network and security-related impediments, 3rd party integrations, and multi-product workflows.

Resolve product or service problems by exploring the client's request, determining the cause of the problem, and selecting and explaining the best solution to solve the problem.

30+ days ago

New York City, NY

$44–$54 / hour

5 days ago

New York City, NY

$80,000–$100,000 / year

Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channelsincluding call centers, websites, SMS, mobile apps, and more.

30+ days ago

$101,440–$152,160 / year

p>On a typical day, Wasabi principal cloud support engineers may lead escalations, design and deliver technical training, advise enterprise customers on best practices, investigate complex protocol-level issues, collaborate closely with Engineering, or drive initiatives that enhance the scalability of Wasabi's Technical Support operations. The Principal Cloud Support Engineer will leverage deep expertise in cloud storage, networking, and distributed systems to drive operational excellence, improve support readiness, and strengthen customer relationships.

30+ days ago

New York, NY

$70,000–$90,000

div>

Keywords: Support Engineer / Technical Support Specialist / IT Support Engineer / Customer Support Engineer / Application Support Engineer / Software Support Engineer / Client Support Engineer / Systems Support Engineer / Service Desk Engineer / Helpdesk Engineer / Technical Solutions Engineer / IT Solutions Engineer / Product Support Engineer / Platform Support Engineer / Technology Support Engineer Python / Bash / 1st line / first line.

An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in New York as a Technical Product Support Engineer.

20 days ago

New York, NY

Own Tier 2 support end-to-end: triage, investigate, and resolve complex tickets from account managers and customers; independently or by pulling in Engineering and Product at the right moment. We need someone who uses AI the way a senior engineer uses code; as a core tool for moving faster, diagnosing deeper, and building systems that don't require constant human intervention.

30+ days ago

Teaneck, NJ

$90,000–$110,000 / year

This role requires expertise in distributed systems, Linux environments, containerized applications, cloud infrastructure, and networking, along with the ability to perform advanced troubleshooting, root cause analysis, and cross-functional collaboration with Engineering, DevOps, and R&D teams to drive scalable, long-term solutions. Perform advanced root-cause analysis (RCA) on intricate hardware/software interoperability issues, diagnosing problems across Linux operating systems, containerized environments (Docker/Kubernetes), and cloud platforms (AWS/GCP).

30+ days ago

Jersey City, NJ

$63–$68 / hour

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This position is responsible for preparing and maintaining User Acceptance Testing (UAT) environments for system integration testing, user acceptance, and production release stages within the software development lifecycle.

30+ days ago

New York, NY

$120,000–$151,000 / year

This role will serve as a key member of the Technical Support function, providing direct customer support, maintaining support continuity, and helping improve the tools, documentation, and workflows that enable an excellent support experience.

Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay.

30+ days ago

$61,087–$104,364 / year

It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini's discretion, consistent with applicable laws.

21 days ago

p>This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking.

/n Job SummaryThe Technical Services Engineer, PACS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience.

30+ days ago

New York, NY

$100,000–$110,000 / year

Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. The role involves handling end-to-end user support L1 L3 configuring integrations managing licenses and working closely with vendors to resolve issues .

24 days ago

New York City, NY

$210,000–$250,000 / year

As a Support Engineer, you''ll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers'' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team.

You''ll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed - and ensure the right internal teams are engaged when needed.

30+ days ago

$110,000–$120,000 / year

You will triage, investigate, and resolve incidents in real time, escalating when necessary while collaborating with our software-development teams to ensure seamless deployment of new code into production. Working in a Linux-based environment that harnesses cutting-edge databases and powers our proprietary trading systems, you will help keep Schonfeld's global platform operating at peak performance.

19 days ago

New York City, NY

$137,000–$205,600 / year

p>Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience.

Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers.

30+ days ago

New York City, New York

20 days ago

New York, NY

$125,000–$145,000 / year

By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. This role will handle production support, troubleshooting, integrations, incident management, and system improvements across business-critical applications.

30+ days ago

Jersey City, NJ

The KMS Support Engineer is responsible for the following activities: Evaluate, design, develop, deploy, test and transition security capabilities and processes. In depth expertise in Key Management Systems (KMS) specifically Thales Cipher Trust Manager.

30+ days ago

New York, NY

$54–$57 / hour

We are seeking a skilled Kubernetes Application Support Engineer to manage, monitor, troubleshoot, and optimize containerized applications running on Kubernetes clusters. The ideal candidate will have strong hands-on experience with container orchestration, cloud platforms, CI/CD pipelines, and production support processes.

19 days ago

Jersey City, New Jersey

div>

Job Title: RegOps L3 Support Engineer

Location: New York City, NY / New Jersey, NY (Hybrid)

Position Type: Contract.
About US: We are a company that provides innovative, transformative IT services and solutions.
30+ days ago

NY
$80,000–$100,000 / year
Lead escalation calls, when required, to brief stakeholder management on support cases, and assist in the creation of action plans aiming to solve customer issues as quickly as possible. You will help our customers troubleshoot PingFederate, PingAccess, PingDirectory, PingOne, PingID, and any supported integration kits.
28 days ago

Teaneck, NJ
$36–$43 / hour
Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.
30+ days ago

Jersey city, NJ
$35–$40 / hour
ol style="list-style-type:lower-alpha">
Overview
In this role, you will interact directly with trading, compliance and risk, and IT functions to primarily operate and enhance capabilities of the existing trading systems leveraging modern technologies and data & software architectures.
Typical assignments
Implementing pre-release and post-deployment verifications.
30+ days ago

Hoboken, NJ
p>In this high-impact role, you will work closely with deployment teams, R&D, support leadership, and customer stakeholders to ensure the successful operation, maintenance, and enhancement of logging and recording systems across the NYC Public Safety environment.
Work cross-functionally with internal teams, including management and R&D, escalating issues appropriately while maintaining strong technical and commercial relationships with customers, partners, and service providers.
30+ days ago

NY
$140,000–$160,000 / year
The role also includes project management work, for example coordinating all relevant Tech and Business teams to onboard new trading applications, and holistic value-add items to improve and uplift the overall DMFI Production environment. You will also be responsible for working alongside the COO to onboard new portfolio managers, troubleshoot technical trading issues, helping Trading Assistants and Operations to resolve trade failures.
12 days ago

NY
$100,000–$130,000 / year
Our relentless focus on trading excellence combined with technological innovation has equipped us with a best-in-class proprietary trading platform, enabling us to compete at the highest levels in the global markets. Manage Connectivity: Onboard new traders, set up trading accounts, and manage credentials for various global exchanges (CME, ICE, etc.).
30+ days ago

New York, NY
$140,000–$155,000 / year
Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008.
30+ days ago

New York, NY
$72,000–$76,000 / year
Part time
div>Qualifications
Bachelor’s degree in computer science or a related field, plus at least 1 year of experience in a technical support or helpdesk role; or an equivalent combination of education and experience.
About Us
The American Arbitration Association (AAA), recognized among The NonProfit Times' 50 Best Nonprofits to Work For, offers a dynamic, fast-paced environment where excellence meets opportunity.

8 days ago

New York, NY
$90,000–$160,000 / year
There is already one late-stage profile in play, but the recruiter noted that person is not perfect, especially around client-facing or service-oriented communication, so there is still room for a stronger fit. The hiring manager is specifically trying to avoid candidates whose support experience is passive, overly vendor-reliant, or post-trade / analytical rather than live operational support.
30 days ago

NY
Remote
$90,000–$120,000 / year
We run incident channels, hold calls with customer teams and stakeholders, write CEs (customer escalations) that go directly to our database engineering team, and sometimes catch product bugs before engineering does. You''ll be working live cases - distributed systems behaving unexpectedly, replication lag climbing, certificates expiring in production - alongside a global team that actually cares about getting to the root of things.
30+ days ago

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Support Engineer Jobs in Stamford, CT

C#/.Net Production Support Engineer Mitchell Martin

Front Office Production Support / Application Support Engineer BC Forward

KDB+ Support Engineer BC Forward

Technical Support Engineer, Axon 911 Axon

Senior Technical Support Engineer Transmit Security Inc

Product Support Engineer Cooley LLP

Technical Support Engineer, Axon 911 Axon Enterprise Inc

Technical Support Engineer, Field Thrive

Technical Support Engineer Sigma Computing Inc

Technical Support Engineer Kombo

Technical Support Engineer Premium Team Gong I.O Ltd

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Technical Support Engineer Verkada Inc

Technical Support Engineer II Federato Technologies Inc

Technical Support Engineer Flow Traders Ltd

Technical Support Engineer Symbotic Inc

Technical Support Engineer, Electric Heating Danfoss A/S

Mainframe Software Technical Support Engineer Broadcom Inc

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Technical Support Engineer (NYC) Hyro

Technical Support Engineer - West Tines Security Services Ltd

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Technical Support Engineer (NYC) Hyro AI Inc

Principal Cloud Support Engineer Wasabi Technologies LLC

Technical Support Engineer RedTech Recruitment Ltd.

Technical Support Engineer- AI Native Vim Inc

Technical Customer Support Engineer Tier 3 UVeye

UAT Support Engineer StratAcuity Staffing Partners Inc

Technical Support Engineer Ideal Image Development Inc (Inactive)

Kubernetes Application Support Engineer Capgemini SE

Technical Support Engineer, PACS - US DeepHealth Inc

AI Copilot Support Engineer LTM Ltd

Support Engineer Anthropic PBC

Platform Support Engineer Schonfeld Strategic Advisors LLC

Technical Support Engineer Metronome Inc

Technical Support Engineer Metronome

Senior Application Support Engineer Atrium Staffing LLC

KMS Support Engineer Axelon

Kubernetes Application Support Engineer eTeam Inc.

RegOps L3 Support Engineer DS Technologies

Senior Technical Support Engineer Ping Identity Holding Corp

Technical Customer Support Engineer, Tier 2 UVeye

L3 Application Support Engineer Apolis

Technical Support Engineer Nice Ltd

Front Office Support Engineer Schonfeld Strategic Advisors LLC

Trade Support Engineer Geneva Ireland Financial Trading Limited

Support Engineer (Java) Smarsh, Inc.

IS Support Engineer American Arbitration Association Inc.

Application Support Engineer Madison-Davis

Technical Support Engineer US YugaByte, Inc.

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