179 Results for

Support Engineer Jobs in Secaucus, NJ

Jobs

New York, NY7 days ago

$77–$77.28 Per Hour
Full-time

The ideal candidate will have strong experience in front-office FICC Credit application support, UNIX/Shell scripting, Python, and SQL, and a proven ability to ensure timely incident restoration, maintain quality of service, and deliver effective support for trading and risk teams. With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity.

New York, NY18 days ago

$71–$71.59 Per Hour
Full-time

With delivery centers and offices across North America and India, we take pride in building long-term relationships and delivering excellence through innovation, collaboration, and integrity. The ideal candidate will have strong experience in real-time KDB+ applications and a proven ability to support and enhance data platforms that process large-scale, time-sensitive market data.

Somerset, NJ7 days ago

$38–$45 Per Hour

p>Choose location Belrose Ludersdorf-Wilfersdorf Schwechat Graz Genk Campinas Belo Horizonte Calgary Santiago Shanghai Hong Kong Beijing Suzhou Bogotá Ústi nad Labem Aarhus Bron Beckum Rödermark Cottbus Magdeburg Berlin Dortmund Gurugram Kolkata Jhajjar Pune Almaty Lomas de Santa Fe Ede Lima Gliwice Qatar Singapore South Africa Seoul LHospitalet de Llobregat / Barcelona Bangkok Dubai Ashby-de-la-Zouch Somerset Greenwood Village.

The Engineer is also responsible for coordinating and delivering hotline support services for both new and legacy customers, working closely with our European hotline teams to ensure seamless global service.

New!

Somerset, NJ3 days ago

$38–$45 Per Hour

NY30+ days ago

$120,000–$150,000 Per Year

p>Role Overview:

As a Tier 3 Support Engineer at Transmit Security, you will serve as a critical escalation point within the Customer Support organization, handling the most complex and technically challenging issues related to our identity security, fraud prevention, and CIAM platform. The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our Culture, but our Reputation and Achievements as well.

NY30+ days ago

$79,470–$105,960 Per Year

ul>

At least 5+ years of experience as a Technical Support Engineer (Tier-2/Tier-3) or in a similar role within a SaaS, public safety, or mission-critical environment, with a demonstrated ability to collaborate cross-functionally, troubleshoot complex technical issues, and take strong ownership of customer outcomes and operational responsibilities.

As a member of the Global Operations team, you will work directly with customers, partners, and cross-functional teams across Engineering and Customer Operations to support and maintain a complex SaaS infrastructure while adhering to strict SLAs.

New York, NY21 days ago

$79,470–$105,960 Per Year

ul>

Base Pay Range

$79,470—$105,960 USD

Don't meet every single requirement?

New York City, NY30+ days ago

$35–$50 Per Hour

Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. You'll troubleshoot complex issues with a customer-first mindset, analyze root causes, and collaborate cross-functionally with engineering, product management, sales, and customer success teams to drive solutions.

NY30+ days ago

$60,000–$70,000 Per Year

p>Driven by analytical excellence and a passion for data, weve moved beyond point solutions to deliver a comprehensive platform that enables financial institutions to truly understand their customers and proactively meet evolving needs.

This is a unique opportunity to gain deep technical knowledge across cloud infrastructure, APIs, databases, and enterprise SaaS architecture while developing the customer advisory skills that distinguish exceptional support engineers.

New York, NY30+ days ago

$120,000–$175,000 Per Year

li>4+ years directly applicable experience (e.g., application support engineer, technical support engineer, product support engineer, or quality assurance engineer) - Senior level candidates considered with 5+ years' experience with proven ability to operate at an elevated level in terms of scope of responsibility, judgement and autonomy.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits.

NY30+ days ago

Remote

$91,455–$137,273 Per Year

As a Technical Support Engineer, you will be responsible for helping customers by diagnosing and resolving complex technical issues in a high-contribution role with exciting technical challenges, ongoing learning, and the excitement of helping name-brand customers as part of our fun, tight-knit team. You will level up to be an expert complex problem solver on Redis Enterprise Software, being used as a high-performance database by thousands of worldwide customers.

New York, New York30+ days ago

p style="min-height:1.5em">Tech you’ll work with: APIs (REST + SOAP + OAuth), Node.js, TypeScript, SQL, GCP (logs & monitoring), and various HRIS / ATS / Payroll systems + Kombo’s own troubleshooting tools.

You might be a great fit if you:

Have a solid technical background (Software Engineer, Support Engineer, Solutions Engineer, etc.) and enjoy debugging APIs & integrations.

New York City, NY7 days ago

Full-time

p>Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population.

Provide technical hardware, software, and connectivity problem resolution to all client computers and users by diagnosing and walking users through step-by-step solutions; clearly communicate technical solutions in a user-friendly, professional manner; provide one-on-one end-user training as needed; assist engineers and technicians; troubleshoot printer problems; work with next level support to resolve complex issues; conduct hardware and software maintenance and reporting as needed; and perform related work as required.

New York City, NY30+ days ago

$90,000–$125,000 Per Year

The round was led by Princeville Capital, with new strategic investors Databricks Ventures, ServiceNow Ventures, and Workday Ventures participating alongside returning investors Altimeter Capital, Avenir Growth Capital, D1 Capital Partners, K5 Global, NewView Capital, Spark Capital, Sutter Hill Ventures, and XN. As a Technical Support Engineer at Sigma, you will be part of an award-winning team recognized with the 2024 Stevie Gold Award for Customer Service, helping customers solve technical, business, and data challenges using the Sigma platform.

NY10 days ago

$100,000–$130,000 Per Year

From the moment a submission hits an underwriter's inbox, AI is put to work, triaging submissions with a focus on high-appetite business, delivering real-time feedback on the portfolio, and consolidating workflows into a single proven system. The Level 2 Support engineer contributes to this mission by taking escalations from L1 or from the ticket queue, resolving moderately complex issues, and strengthening our internal knowledge base.

edison, NJ30+ days ago

This role focuses on rapid incident triage, deep SIP and media analysis, and effective coordination with internal teams and external vendors to ensure high service availability and call quality. The ideal candidate has hands-on experience analyzing SIP signaling and media flows, understands telecom network behavior, and communicates clearly during high-severity incidents.

New!

New York City, NY3 days ago

$48–$54 Per Hour

p>Responsibilities include troubleshooting complex customer environments, educating customers on system installation and configuration, collaborating with Engineers to identify and resolve bugs, providing crucial feedback to Product Management to drive product improvement, and creating knowledge base articles.

We've got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more.

30+ days ago

Remote

$71,000–$97,900 Per Year

Working cross-functionally with Engineering, Implementation, and Customer Operations, Technical Support delivers timely troubleshooting, root cause analysis, and sustainable solutions to ensure system reliability and operational excellence. Applying next-gen technology, high-density storage and machine learning to solve today's complex distribution challenges, Symbotic enables companies to move goods with unmatched speed, agility, accuracy and efficiency.

NY30+ days ago

$80,000–$100,000 Per Year

All resumes, and any other information identifying potential candidates, submitted to any employee at Flow Traders via-email, the Internet or directly without a valid and signed search agreement will be deemed free to contact by Flow Traders without any restrictions and no placement fee of any kind will be paid in the event the candidate is hired by Flow Traders. We also consider ourselves one global team, and to demonstrate that, all employees are eligible to share in the company's success through an annual discretionary variable remuneration allocated based on company, group and individual performance and contribution.

edison, NJ30+ days ago

New York, New York30+ days ago

$160,000–$180,000 Per Year

p>GitHub Actions, Pylon, Slack, Firecracker, Docker, Linux, Ceph, CI/CD systems, distributed systems, AI/LLM tooling (Claude, MCP), CLI-based agents, bare-metal infrastructure.

We are seeking a Senior Technical Support Engineer (5+ years' experience) to build a best-in-class technical support function from scratch at a rapidly scaling infrastructure startup.

NY30+ days ago

$90,000–$105,000 Per Year

p>Job Title Technical Support Engineer Electric Heating Req ID 48081 Job Location Short New York USA Employment Type Full Time Segment Group Functions CEO Job Category Information Technology Work Location Type Remote. Your expertise will help increase specification rates, expand product adoption, and achieve sales targets while enabling customers to implement safe, efficient, and innovative heating solutions.

New York City, NY30+ days ago

$80,000–$100,000 Per Year

Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channelsincluding call centers, websites, SMS, mobile apps, and more.

NY30+ days ago

Remote

$85,000–$95,000 Per Year

li>Troubleshoot customer inquiries, including but not limited to API integrations, systems issues, network and security-related impediments, 3rd party integrations, and multi-product workflows.

Resolve product or service problems by exploring the client's request, determining the cause of the problem, and selecting and explaining the best solution to solve the problem.

New!

New York City, NY3 days ago

$44–$54 Per Hour

New York City, NY10 days ago

$55,000–$80,000 Per Year

p>Have the Ability to:

Deliver technical customer support professionally; identify, troubleshoot and resolve a wide range of technical computer-related problems; make the distinction between first and second level end-user problems; identify, evaluate and solve end-user workstation problems; support and train end-users in a wide range of software applications as needed; read, understand and apply complex technical information; master new computer technology; maintain cooperative working relationships; demonstrate sensitivity to, and respect for, a diverse population.

New York, NY30+ days ago

$80,000–$130,000 Per Year

Hyro's clients, which include Intermountain Health, Baptist Health, and Hackensack Meridian Health, benefit from AI agents that are fully HIPAA-compliant, fast to deploy, easy to maintain, and simple to scale—generating better conversations, successful patient outcomes, and revenue-driving insights. Hyro, the leader in Responsible AI Agents for Healthcare, enables health systems to safely automate workflows and conversations across their most valuable platforms, services, and channels—including call centers, websites, SMS, mobile apps, and more.

New!

Queens, NYToday

Remote

$50.36–$52 Per Hour

p>Production Support • Application Support • Incident Management • Root Cause Analysis • Azure • AWS • Linux • Windows Server • ServiceNow • Jira • Azure DevOps • CI/CD • Monitoring • Log Analysis • Performance Tuning • Release Management • Troubleshooting • Technical Documentation.

SMX Services & Consulting is seeking an experienced Production Support Engineer to provide operational support for an enterprise application modernization initiative supporting the New York City Department of Design and Construction (DDC).

Jersey City, NJ30+ days ago

$63–$68 Per Hour

In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. This position is responsible for preparing and maintaining User Acceptance Testing (UAT) environments for system integration testing, user acceptance, and production release stages within the software development lifecycle.

Teaneck, NJ30+ days ago

$90,000–$110,000 Per Year

This role requires expertise in distributed systems, Linux environments, containerized applications, cloud infrastructure, and networking, along with the ability to perform advanced troubleshooting, root cause analysis, and cross-functional collaboration with Engineering, DevOps, and R&D teams to drive scalable, long-term solutions. Perform advanced root-cause analysis (RCA) on intricate hardware/software interoperability issues, diagnosing problems across Linux operating systems, containerized environments (Docker/Kubernetes), and cloud platforms (AWS/GCP).

New York, NY30+ days ago

$120,000–$151,000 Per Year

This role will serve as a key member of the Technical Support function, providing direct customer support, maintaining support continuity, and helping improve the tools, documentation, and workflows that enable an excellent support experience.

Headquartered in New York City since 2007, Persistent Systems, LLC is a global communications technology company which develops, manufactures, and integrates a patented and secure Mobile Ad Hoc Networking (MANET) system: Wave Relay.

New York, NY30+ days ago

Own Tier 2 support end-to-end: triage, investigate, and resolve complex tickets from account managers and customers; independently or by pulling in Engineering and Product at the right moment. We need someone who uses AI the way a senior engineer uses code; as a core tool for moving faster, diagnosing deeper, and building systems that don't require constant human intervention.

Rahway, NJ18 days ago

$15.49–$42.86 Per Hour

li>Life- Sciences GMPs and GLPs Yes 1.

Software Skills GxP operations (Good x Practice) Yes 1. Why Should You Apply?

New York, NY18 days ago

$70,000–$90,000

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Keywords: Support Engineer / Technical Support Specialist / IT Support Engineer / Customer Support Engineer / Application Support Engineer / Software Support Engineer / Client Support Engineer / Systems Support Engineer / Service Desk Engineer / Helpdesk Engineer / Technical Solutions Engineer / IT Solutions Engineer / Product Support Engineer / Platform Support Engineer / Technology Support Engineer Python / Bash / 1st line / first line.

An exciting opportunity for a Graduate or experienced technical support professional to join a market-leading, disruptive software company in New York as a Technical Product Support Engineer.

NY30+ days ago

p>This position often requires sitting, standing, walking, bending, twisting, reaching with hands and arms, using hands and fingers, handling, or feeling, speaking, listening, and high-level cognitive thinking.

/n Job SummaryThe Technical Services Engineer, PACS is the first point of contact for users, providing expert support, troubleshooting issues, and contributing to a seamless healthcare IT experience.

New York City, NY30+ days ago

$210,000–$250,000 Per Year

As a Support Engineer, you''ll be providing high-touch, deeply contextual support to a defined book of accounts - embedded in your customers'' shared channels, known by name to their stakeholders, and partnering closely with Sales, Customer Success, and Applied AI as the technical support voice on the account team.

You''ll bring deep knowledge of how each of your customers is built on Claude to every interaction, so you can investigate, diagnose, and resolve their most complex technical needs with nuance and speed - and ensure the right internal teams are engaged when needed.

New York City, New York30+ days ago

div>

Job Title: RegOps L3 Support Engineer

Location: New York City, NY / New Jersey, NY (Hybrid)

Position Type: Contract.

The RegOps L3 Support Engineer will work closely with Trading, Compliance, Risk, and IT teams to operate, support, and enhance existing trading systems.

Teaneck, NJ30+ days ago
$36–$43 Per Hour
Depending on the position, tasks may include extended periods of sitting, standing, or walking; working in and around vehicle service areas, rental facilities, dealerships, manufacturing sites, or warehouse environments; and performing occasional manual tasks such as lifting or carrying up to 40 lbs, bending, or reaching. With over $380M in funding and strategic partnerships with industry giants such as Toyota, Amazon, General Motors, Volvo, and CarMax, our technology is utilized in manufacturing plants, dealerships, wholesale auctions, delivery fleets, security checkpoints, and more.

Jersey city, NJ30+ days ago
$35–$40 Per Hour
ol style="list-style-type:lower-alpha">
Overview
In this role, you will interact directly with trading, compliance and risk, and IT functions to primarily operate and enhance capabilities of the existing trading systems leveraging modern technologies and data & software architectures.
Typical assignments
Implementing pre-release and post-deployment verifications.

New York, NY30+ days ago
$125,000–$145,000 Per Year
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. This role will handle production support, troubleshooting, integrations, incident management, and system improvements across business-critical applications.

New!
Iselin, NJ1 day ago
$65,000–$73,000
ul style="margin-top:0in;margin-bottom:0in">
Provide technical support to end-users by answering technical questions, resolving reported issues, and properly capturing the reported issue for follow up or escalation.
SoundThinking is seeking a curious, self-starting professional for an individual contributor role focused on troubleshooting, service, support, research, and analysis using our investigative solutions products, specifically CaseBuilder.

NY26 days ago
$80,000–$100,000 Per Year
Lead escalation calls, when required, to brief stakeholder management on support cases, and assist in the creation of action plans aiming to solve customer issues as quickly as possible. You will help our customers troubleshoot PingFederate, PingAccess, PingDirectory, PingOne, PingID, and any supported integration kits.

NY30+ days ago
$101,440–$152,160 Per Year
p>On a typical day, Wasabi principal cloud support engineers may lead escalations, design and deliver technical training, advise enterprise customers on best practices, investigate complex protocol-level issues, collaborate closely with Engineering, or drive initiatives that enhance the scalability of Wasabi's Technical Support operations. The Principal Cloud Support Engineer will leverage deep expertise in cloud storage, networking, and distributed systems to drive operational excellence, improve support readiness, and strengthen customer relationships.

New York, NY28 days ago
$90,000–$160,000 Per Year
There is already one late-stage profile in play, but the recruiter noted that person is not perfect, especially around client-facing or service-oriented communication, so there is still room for a stronger fit. The hiring manager is specifically trying to avoid candidates whose support experience is passive, overly vendor-reliant, or post-trade / analytical rather than live operational support.

Hoboken, NJ30+ days ago
p>In this high-impact role, you will work closely with deployment teams, R&D, support leadership, and customer stakeholders to ensure the successful operation, maintenance, and enhancement of logging and recording systems across the NYC Public Safety environment.
Work cross-functionally with internal teams, including management and R&D, escalating issues appropriately while maintaining strong technical and commercial relationships with customers, partners, and service providers.

New York City, NY30+ days ago
$137,000–$205,600 Per Year
p>Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience.
Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers.

New York City, New York18 days ago
p>Your primary responsibilities will include handling customer escalations through our ticketing system, using internal observability tools to diagnose and scope customer-facing issues, collaborating directly with customers via Slack and other channels, and developing internal tools and documentation to improve the support experience.
Our platform computes millions of invoices per billing period and is scaling rapidly to accommodate new customers, saving them hours of development time and manual invoicing and enabling them to use consumption data to better serve their customers.

Whippany, NJ30+ days ago
Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes. You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

New!
Whippany, NJ5 days ago
li>Analysis of system logs, error messages and user reports to identify the root causes of hardware, software and network issues, and providing a resolution to these issues by fixing or replacing faulty hardware components, reinstalling software, or applying configuration changes.
You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

New York, NY22 days ago
$100,000–$110,000 Per Year
Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. The role involves handling end-to-end user support L1 L3 configuring integrations managing licenses and working closely with vendors to resolve issues .

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Support Engineer Jobs in Secaucus, NJ

Front Office Production Support / Application Support Engineer BC Forward

KDB+ Support Engineer BC Forward

Technical Support Engineer, Warehouse Automation BEUMER Group GmbH & Co KG

Technical Support Engineer, Warehouse Automation Systems BEUMER Group GmbH & Co KG

Senior Technical Support Engineer Transmit Security Inc

Technical Support Engineer, Axon 911 Axon Enterprise Inc

Technical Support Engineer, Axon 911 Axon

Technical Support Engineer Premium Team Gong I.O Ltd

Technical Support Engineer Nomis Solutions Inc

Product Support Engineer Cooley LLP

Technical Support Engineer Redis

Technical Support Engineer Kombo

Technical Support Engineer, Field Thrive

Technical Support Engineer Sigma Computing Inc

Technical Support Engineer II Federato Technologies Inc

Senior Network Engineer (VoIP / SIP Network Support Engineer) - North America (on site Jersey City, Georgia IT Inc.

Technical Support Engineer Verkada Inc

Technical Support Engineer Symbotic Inc

Technical Support Engineer Flow Traders Ltd

Senior Network Engineer (VoIP / SIP Network Support Engineer) - North America (on site Jersey City, Georgia Tek Systems

Senior Technical Support Engineer Thomas Talent Network

Technical Support Engineer, Electric Heating Danfoss A/S

Technical Support Engineer (NYC) Hyro AI Inc

Technical Support Engineer - West Tines Security Services Ltd

Technical Support Engineer - University Graduate 2026 Verkada Inc

Technical Support Engineer, Field Thrive Networks, Inc.

Technical Support Engineer (NYC) Hyro

Production Support Engineer (Part-Time) SMX USA

UAT Support Engineer StratAcuity Staffing Partners Inc

Technical Customer Support Engineer Tier 3 UVeye

Technical Support Engineer Ideal Image Development Inc (Inactive)

Technical Support Engineer- AI Native Vim Inc

Sr Lab System Support Engineer ICONMA, LLC

Technical Support Engineer RedTech Recruitment Ltd.

Technical Support Engineer, PACS - US DeepHealth Inc

Support Engineer Anthropic PBC

RegOps L3 Support Engineer DS Technologies

Technical Customer Support Engineer, Tier 2 UVeye

L3 Application Support Engineer Apolis

Senior Application Support Engineer Atrium Staffing LLC

Technical Support Engineer for CaseBuilder SoundThinking, Inc.

Senior Technical Support Engineer Ping Identity Holding Corp

Principal Cloud Support Engineer Wasabi Technologies LLC

Application Support Engineer Madison-Davis

Technical Support Engineer Nice Ltd

Technical Support Engineer Metronome Inc

Technical Support Engineer Metronome

Production Support Engineer - BA4 Barclays Plc

Application Support Engineer Barclays Plc

AI Copilot Support Engineer LTM Ltd

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