101 Results for

Support Analyst Jobs in Tallahassee, FL

Salesforce Business Analyst (On-site & Full-Time)

Kyra Solutions Inc

Tallahassee, FL

In Transportation practice, our solutions are designed to save lives on the roadways and in our Regulatory practice, we are designing solutions to make government digital for your accessibility. Kyra's commitment to our employees, to best practices in project management and business analysis, and to solution development has led to our achievement in becoming the first Project Management Institute certified company in Florida.

6 days ago
Microsoft Power Platform Developer – Grants Management System

S2Tech

Tallahassee, FL

The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals. Job Overview: We are seeking a Microsoft Power Platform Developer to support the configuration and implementation of a grants management platform for a state Rural Health Transformation program.

13 days ago
QA / Testing Lead – Healthcare Transformation Programs

S2Tech

Tallahassee, FL

The goal of the Fortune Fund is to close the rural/urban divide by ensuring children in rural communities in India and the United States understand the importance of education & are aware of professional career opportunities, allowing them to link their professional & educational goals. Coordinate testing activities across multiple stakeholders, including state agencies, vendors, providers, and technology teams.

10 days ago
Customer Support Analyst (C Advanced)

LanceSoft Inc

Tallahassee, FL

Title: Customer Support Analyst Duration: 6/1/2026 - 6/30/2028 Location: 4025 Esplanade Way, Tallahassee, FL 32399 Position: Onsite Pay Range:$50.00 $52.00 (Negotiable) Job Description: CONTRACTOR QUALIFICATIONS AND EXPERIENCE: CONTRACTOR/STAFF assigned to this agreement must possess the following minimum qualifications and experience: Associates degree with a minimum of 8 years experience in immunization information system software and/or electronic health records including experience with different health care customer types. Weekly, meet with Field Team via virtual or telephone conferences to review current status of organizations within Florida SHOTS regarding enrollment and connection status, organizations requiring immediate and scheduled termination of EHR connections, technical issue resolutions and training, and troubleshooting.

13 days ago
Customer Support Analyst

V2Soft, Inc

Tallahassee, FL

Job Description: Skilled at installing and providing technical support for audio-visual equipment in a professional environment that includes, Projection systems, LCD TV systems, Wireless presentation devices, Video conferencing equipment, software applications, operating systems and personal computer hardware Have advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments Have advanced knowledge of Microsoft products, such as operating systems, Microsoft Office suite including Outlook in a networked environment Have the ability to do advanced troubleshooting on various manufacturers of computers, peripherals and audio-visual equipment. Education: A high school diploma or equivalent with at least journey-level work experience in Audiovisual Support with apprentice-level experience in supporting Information Technology.

14 days ago
Customer Support Analyst

Connective Business Solution

Tallahassee, FL

Experience: A minimum of 2 years of IT work experience with demonstrated working knowledge of basic to moderately complex hardware and software products and problem solving/troubleshooting skills. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures.

30+ days ago
Technical Product Support Analyst

Connective Business Solution

Tallahassee, FL

This includes, but is not limited to, analyzing customers’ business needs and developing technical requirements, preparing technical responses to Requests for Quotes (RFQs), configuring integrated solutions to meet customer needs and implementing client solutions. Works on small to large, complex issues/projects that require increased skill in multiple technical environments and knowledge of one or more specific technical products.

30+ days ago
Production Support Analyst

Connective Business Solution

Tallahassee, FL

Manages and controls the processing of programs and peripheral equipment on mainframe and/or distributed computer systems to ensure the highest levels of service and system availability are attained. Establishes production runs, ensuring that appropriate job control language, run documentation and data files are available.

30+ days ago
Decision Support Services Associate Analyst

HCA Healthcare

Tallahassee, FL

The Decision Support Services Associate Analyst is development role responsible for supporting and developing DSS systems across the division under the direction of the DSS Director and DSS Manager. In collaboration with others, the analyst defines and supports methods of financial and operational analysis for strategic planning, new ventures, payor reimbursement impact, and cost analysis.

5 days ago
3430 Data Warehouse Analyst, C. Advanced

Abacus Service Corporation

Tallahassee, FL

They will design, develop, and manage scalable ETL/ELT pipelines using Informatica Intelligent Data Management Cloud (IDMC) capabilities including cloud data integration while ensuring reliable delivery of accurate, consistent, and governed data across diverse platforms such as relational databases and mainframe flat files. Florida Department of Transportation State Term Contract No. 80101507-23-STC-ITSA 1 Request for Quote 2 Overview 2.1 The Florida Department of Transportation (Department), is requesting resumes and hourly rate quotes for 1 staff augmentation resources meeting the specific Knowledge, Skills, and Abilities (KSAs) listed below.

30+ days ago
Bilingual Service Desk Analyst (German/English)

CAI

Tallahassee, FL

Provide first level support including but not limited to: resetting passwords,troubleshooting hardwareremotely (Laptops, iPads, Desktops, Printers, etc.),troubleshootingsoftware (proprietary software and other applications utilized by the client), and other “how-to” questions. As a Bilingual Service Desk Analyst, you will be responsible for receiving requests from associates and vendors, and providing the technical support and customer service needed to solve requests.

30+ days ago
1240 Systems Analyst - C. Advanced

Abacus Service Corporation

Tallahassee, FL

4 Scope of Services The selected candidate will be assigned to the Office of Information Technology, serving the business unit's needs with respect to facilitating software development efforts as a lead developer, documenting critical business processes, analyzing current business functions for effectiveness and efficiency opportunities, assisting in process redesign, assisting in development and testing. 7 Primary Job Duties/ Tasks The candidate submitted must be able to perform the following duties and/or tasks: Work as a lead developer, facilitator and subject matter expert for applications and services dealing with complex financial business processes on large cross-functional application projects, ensuring that robust and scalable solutions are implemented.

30+ days ago
Quality Assurance Analyst, Advanced - 5828

Advanced Systems Design

Tallahassee, FL

A minimum of three (3) years of systems development, testing, or business experience; Strong understanding of testing methodologies (manual and automated) and different types of testing (business process, functional, integration, regression, performance, security, etc.); Ability to define test plans, test cases, test execution, defect management, and reporting in enterprise application development environment; Basic Unix/Linux skills for job monitoring and log analysis; Hands-on experience with Extract, Transform, Load (ETL) tools, BI/Reporting tools, and test management tools (e.g. ADO, Service Now); Experience with databases such as Oracle and Structured Query Language (SQL) Server; Ability to analyze complex issues, identify root causes, and propose effective solutions; Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders; Keen eye for detail to identify even minor defects, using prior experiences and lessons learned; Ability to evaluate information, assess risks, and work with the project team to make sound judgments.

5 days ago
Sr. Analyst, Customer Success

Cardinal Health

$68500 - $88020

Tallahassee, FL

This job family interfaces with Customer Service and Marketing teams to gather and represent the voice of the customer and recommends enhancements to commercial technologies based on insights, working closely with User Experience Design professionals. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.

30+ days ago
SYSTEMS PROJECT ANALYST

FL DOH

Tallahassee, FL

Proficient computer skills to include Word, Excel, PowerPoint and Outlook; knowledge of basic quality assurance principles and practices; knowledge of the methods of data collection and analysis; ability to collect, evaluate and analyze data through various data query languages and software (i.e. SQL, QLIK, Crystal Reporting); ability to organize data into logical format for presentation in reports, documents and other written materials; ability to conduct fact finding research; ability to utilize problem-solving techniques and work independently; ability to plan, organize and coordinate work assignments; ability to communicate effectively with others verbally and in writing; ability to understand written sentences and paragraphs in work related documents; ability to establish and maintain effective working relationships with others. The State’s total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits; * Nine paid holidays and one Personal Holiday each year; * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options; * Retirement plan options, including employer contributions.

2 days ago
Quality Assurance Analyst

Pointwest Technologies Corp

Tallahassee, FL

We are recruiting on behalf of our client: The Quality Assurance Analyst ensures the delivery of quality software applications through the development and execution of formal test plans. This role integrates manual and automated testing, tracks quality metrics, and collaborates closely with development teams.

30+ days ago
Systems Analyst - Advanced (Lead Developer)

Informatic Technologies Inc

Tallahassee, FL

Key ResponsibilitiesServe as lead developer, facilitator, and subject matter expert for applications and services managing complex financial business processes on large cross-functional projects. This senior-level role focuses on facilitating complex software development efforts, mentoring development teams, and serving as a subject matter expert for financial applications.

30+ days ago
Applications Development Analyst

Frontall USA

$53 - $60

Tallahassee, Florida

The Applications Development Analyst will support AHCA's IT operations by designing, developing, and maintaining enterprise applications, with a strong focus on ServiceNow solutions. The agency's Information Technology division supports critical systems and services that enable efficient healthcare operations, innovation, and public service delivery.

25 days ago
Applications Development Analyst

Connective Business Solution

Tallahassee, FL

Works closely with customers, business analysts, and team members to understand business requirements that drive the analysis and design of quality technical solutions. Works on small to large, complex projects that require increased skill in multiple technical environments and possesses knowledge in a specific business area.

30+ days ago
Undergrad Security Analyst Intern - Customer Success Services

Oracle

$19.62 - $38.32

Tallahassee, FL

Finally, you will run processes related to information security risk management, conduct technical assessments across end user services, and define, document, maintain, and communicate security services for customer facing services provided by CSS. Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle’s differing products, industries and lines of business.

30+ days ago
Strategy Analyst

Highmark Health

Tallahassee, FL

Responsible for ongoing maintenance, adequacy and support of existing networks, including strategic business rule changes, network audit support, network adequacy/provider gap fill support, understanding tools used to provider network adequacy (Quest), answering network inquiries from both internal and external customers, ensuring marketing brochures are accurate, and maintaining internal documents that support the business (product and network matrix; hospital tiering document). + Apply a broad knowledge of concepts and principles to develop analytical frameworks, approach and methodology best practices to analyze complex strategy issues, often applying ingenuity and originality to develop unique solutions.

30+ days ago
Senior Business Systems Analyst (PeopleSoft Accounts Receivable)

Highmark Health

Tallahassee, FL

Participate in the full software development life cycle by actively taking a lead role on agile scrum teams in various roles, including, but not limited to, Scrum Master, Business Technical Analyst, User Interface designer, Capability Manager, or Tester, based upon experience and need. + Communicate in an exemplary manner with team members, customers, partners and management, including assisting with or conducting requirement walkthroughs and sprint reviews, reporting project status, enabling vendor solutions and providing accurate and concise documentation.

30+ days ago
Data Analyst, Lab Business Anaytics

Cardinal Health

$79700 - $113800

Tallahassee, FL

Lab Business Analytics drives operational excellence of the Lab business unit by equipping the Lab Sales teams, Lab Marketing team, and Lab Global Sourcing team with solutions to optimize performance and make strategically guided decisions. The Data Analyst, Lab Business Analytics is a key role is within the Lab Business Analytics team that creates value by developing tools, processes, and insights to increase the operating discipline of the Lab business.

30+ days ago
SharePoint Systems Analyst - (Naples, Italy)

Serco

Tallahassee, FL

Demonstrated experience with SharePoint administration and development, cloud technologies (e.g., AWS, Azure), and Infrastructure-as-Code tools such as AWS CloudFormation; strong background in systems analysis, automation, and supporting enterprise-level collaboration platforms. The CNIC N6 SharePoint Systems Analyst will perform FlankSpeed Subject Matter Expert (SME) functions, including managing all applications within the collaboration platform as well as on premises SharePoint 2013/2016 and SharePoint Online.

12 days ago
Senior Analyst, Sales Systems & Tools

Proofpoint

$136200 - $214005

Tallahassee, FL

Proofpoint has been honored with six Best Places to Work Awards in 2024 by workplace culture leader Comparably, including Best Company Career Growth, Best Company Outlook, Best Global Culture, Best Engineering Teams, Best Sales Teams, and Best HR Teams. + Drive day-to-day coordination and execution of select high-priority initiatives (e.g., sales enablement platform evaluations or tooling transitions), including managing timelines, stakeholder alignment, and deliverables in partnership with leadership.

2 days ago
Criminal Intelligence Analyst (entry level)

ViaPath Technologies

Tallahassee, Florida

0-2 years of experience as a criminal intelligence analyst; or an equivalent substitution of experience with a government law enforcement or military agency performing technical tasks such as research, reviewing written documentation to identify and extract relevant information, completing investigation reports, court documents, or statistical data. While in this critical position, you will have the opportunity to utilize your training and experience to assist Corrections Investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established time frames.

30+ days ago
Application Lead and Development Analyst (.NET Core / Angular / Azure)

Software Resources, Inc

Tallahassee, FL

Responsibilities: Contractor will perform the following tasks in the time and manner specified: As directed by the Department, collaborate with the Department project manager, business analysts, and technical leads to collect and clarify functional and technical requirements. The Contractor, its employees, subcontractors, and agents must comply at all times with all Department data security procedures and policies in the performance of this scope of work as specified in the Data Security and Confidentiality document attached to the purchase order.

14 days ago
Senior Application Development Analyst (Java/JavaScript/Oracle)

Career Developers

Tallahassee, FL

Refer a friend: Referral fee program Career Developers Inc., a distinguished staffing and consulting firm, is proud to celebrate 30 years of service excellence. The ideal candidate must have strong legacy Java frameworks and Oracle database development and is comfortable working onsite in Tallahassee.

30+ days ago
Senior Business Analyst

Syms Strategic Group, LLC (SSG)

Tallahassee, FL

Professional CertificationsNone requiredYears of Professional Experience10 years of professional (an additional 10 years of experience may be substituted for education)Desired experienceExperience working in an Agile environment. Citizenship required for this specific opportunitySecurity Clearance RequirementsMust possess or qualify for a Public Trust (MBI)CRITICAL NOTES: SSG will not make assumptions regarding your qualifications.

2 days ago
QA Analyst

Radise International LLC

Tallahassee, FL

A minimum of three (3) years of systems development, testing, or business experience; • Strong understanding of testing methodologies (manual and automated) and different types of testing (business process, functional, integration, regression, performance, security, etc.); • Ability to define test plans, test cases, test execution, defect management, and reporting in enterprise application development environment; • Basic Unix/Linux skills for job monitoring and log analysis; • Hands-on experience with Extract, Transform, Load (ETL) tools, BI/Reporting tools, and test management tools (e.g. ADO, Service Now); • Experience with databases such as Oracle and Structured Query Language (SQL) Server; • Ability to analyze complex issues, identify root causes, and propose effective solutions; • Excellent communication and interpersonal skills to effectively collaborate with team members and stakeholders; • Keen eye for detail to identify even minor defects, using prior experiences and lessons learned; • Ability to evaluate information, assess risks, and work with the project team to make sound judgments; and.

4 days ago
IT/Sr Application Svcs Analyst

Tallahassee Memorial Healthcare

Tallahassee, Florida

Improved Stakeholder Trust: Analysts who model a strong team ethic build higher levels of psychological safety and transparency, leading to stronger partnerships with clinical end-users like surgeons and anesthesiologists. Bachelor's degree in IT, IT management, software engineering, computer engineering, computer science, computer information systems, applied engineering, health information management (HIM), health informatics, nursing informatics, nursing, health science, education, business administration, health care, or a related field.

30+ days ago
Business Analyst Intern

CAI

Tallahassee, FL

We are looking for a  Business Analyst Intern  to be responsible for working with the project leaders to support the gathering, analyzing and recommending business requirements for functional and non-functional-projects. As a Business Analyst Intern, you will be responsible for working with the project leaders to support the gathering, analyzing and recommending business requirements for functional and non-functional-projects.

30+ days ago
Customer Service Systems Ops Analyst

Under Armour, Inc.

$20.63 - $28.37

Tallahassee, FL

At Under Armour, we are committed to empowering those who strive for more, and the company's values - Act Sustainably, Celebrate the Wins, Fight on Together, Love Athletes and Stand for Equality - serve as both a roadmap for our teams and the qualities expected of every teammate. • Exceptional oral, written, and interpersonal communication skills including the ability to summarize and report on data, influence and negotiate, and present information to various levels within the organization.

30+ days ago
Business Sys Analyst Sr

Canon USA & Affiliates

Tallahassee, FL

Responsible for optimization and streamlining the organization's Quote 2 Cash workstream, focusing on analyzing existing process, identifying areas for improvement, and implementing effective changes, by working with Business Partners, Users and Technical Development Teams. + Be the single point of contact for the workstream, providing end 2 end support to workstream users across all supporting tools in the workstream.

30+ days ago
Senior Finance Systems Analyst (Yardi & Kyriba)

CBRE

Tallahassee, FL

As a CBRE Senior Finance Systems Analyst, you will have extensive experience working with Yardi Voyager and Kyriba Treasury Management System as well as excellent analytical and problem-solving skills, and the ability to communicate effectively with various stakeholders. The role will involve acting as a Business Analyst and Project Manager for enhancements and new solutions within the technical stack supporting the Treasury and Payments Functions within the Investment Accounting and Reporting line of business.

30+ days ago
Service Desk Analyst

Capital Health Plan

Tallahassee, FL

Associate's degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience. The analyst supports modern workplace technologies, assists in system access management, contributes to service quality metrics, and promotes a secure, customer-focused IT environment.

30+ days ago
Functional Business Analyst

CBRE

Tallahassee, FL

Full Spectrum Lab Services from CBRE offers a professional suite of services to a variety of clients in the life sciences industry, including those in pharmaceuticals, biotech, medical devices, and genomics, as well as contract research organizations (CROs) and contract manufacturing organizations (CMOs). Our comprehensive range of services includes laboratory consulting, real estate services, instrumentation repair and maintenance, full asset management, and more—covering the entire spectrum of life sciences facilities.

30+ days ago
IT/Network Analyst III

Tallahassee Memorial Healthcare

Tallahassee, Florida

Person must also have a minimum of one year experience working within at least two of the following disciplines; Windows Server Management, Server Virtualization, Citrix, Microsoft Exchange, System Center Configuration Manager, Storage Area Networks (SAN), Network Addressable Storage (NAS), and/or Local Area Networks and Wide Area Networks. This position requires working knowledge and experience in at least two the following areas: Windows Server Management, Active Directory, Server Virtualization, Exchange Administration, Storage Networks, Citrix, various UNIX OS (Linux , AIX) and Local Network Connectivity and Wide Area Connectivity.

20 days ago
Senior Business Intelligence Analyst

Farm Credit of Florida

Tallahassee, Florida

Solid understanding of Microsoft SQL databases, data structures, schemas, data connections, data modeling, and optimizing SQL queries to extract and manipulate data. Advanced verbal and written communication skills, including strong listening and presentation abilities, with the capability to clearly convey complex concepts to diverse audiences.

5 days ago
Functional Product Analyst - Configuration and Enablement

Highmark Health

Tallahassee, FL

Support various aspects of business analysis, business requirements definition and documentation, business user testing, business requirement traceability, and full product capability delivery (e.g., user acceptance testing plans, scenarios, documentation, defect management) to ensure minimal production defects are realized and completing analysis of the results tying back to customer impacts. + Participate in the full product management delivery life cycle by actively participating with business and IT delivery teams using modern product management delivery practices and methodologies, such as Agile / Scrum, Kanban, etc. to manage product requirements, delivery plans, business product backlog & prioritization, testing, prototyping, and defining customer/user acceptance criteria.

30+ days ago
Quality Assurance Analyst

CEDENT

Tallahassee, FL

Understanding the application functionality and Non-Functional Requirements (NFRs) along with defined Service-Level Agreements (SLAs); Identifying the test scenarios to validate the performance of key business functions and certifying the NFRs; Identifying the test environment, testing data, and accessing needs; Creating performance test plans and baseline; Executing planned tests; Analyzing test results and identifying any discrepancies against the SLAs; Publishing performance analysis reports and conducting review sessions with all the stakeholders; Providing ad-hoc performance testing/load generation for support of development task; Assisting with Troubleshooting and System Tuning; Leading performance test reviews; Reviewing performance test artifacts for comment and approval; Writing and distributing risk assessments; and. Working with the development leads and business leads to ensure full coverage in the testing scripts.

30+ days ago
Senior Business Analyst

Frontall USA

Tallahassee, Florida

Prepare and manage user stories, test cases, and testing activities, including participation in stand-ups and testing meetings. The role involves analyzing business processes, identifying opportunities for improvement, and translating business requirements into functional specifications for IT teams.

30+ days ago
Business Analyst

Frontall USA

Tallahassee, Florida

Prepare and manage user stories, test cases, and testing activities, including participation in stand-ups and testing meetings. The role involves analyzing business processes, identifying opportunities for improvement, and translating business requirements into functional specifications for IT teams.

30+ days ago
SAP Analyst - Tallahassee, FL (Onsite)

Georgia Tek Systems

Tallahassee, FL

Bachelor's degree in Computer Science, Management Information Systems (MIS), or other related field or possess equivalent work experience of one (1) year system's experience for each year of education, or one (1) year of data management experience for each year of education. Experience managing or leading projects, including utilizing project management tools (3+ years).

30+ days ago
Business Analyst

TechDigital

Tallahassee, FL

3. Assist with project coordination and documentation responsibilities, including assembling product backlogs, prioritizing and monitoring work, managing scope and requirements traceability, escalating functional, quality, and timeline issues; tracking key project milestones and recommending adjustments to project plans and/or resources based on requirements and performance, providing coordination of the change management process for IT projects. Business Analysis – Interact with Project Teams and stakeholders to understand the business and help develop solutions that address needs and challenges.

30+ days ago
Criminal Intelligence Analyst

ViaPath Technologies

Tallahassee, Florida

While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes. Ability to develop expertise in the area of OSINT, human trafficking, digital forensics, criminal organizations, fraud, probation and parole or other specialized area.

30+ days ago
Quality Assurance Analyst- Tallahassee, FL

Georgia Tek Systems

Tallahassee, FL

Responsibilities include but are not limited to the following: • Understand the application functionality and NonFunctional Requirements (NFRs) along with defined ServiceLevel Agreements (SLAs); • Identify the test scenarios to validate the performance of key business functions and certify the NFRs; • Identify the test environment, testing data, and accessing needs; • Create performance test plans and baselines; • Execute planned tests; • Analyze test results and identify any discrepancies against the SLAs; • Publish performance analysis reports and conduct review sessions with all the stakeholders; • Provide adhoc performance testing / load generation for support of development tasks; • Assist with troubleshooting and system tuning; • Lead performance test reviews; • Review performance test artifacts for comment and approval; • Write and distribute risk assessments; • Work with the development leads and business leads to ensure full coverage in the testing scripts. 6+ years of experience with testing and workload modeling across various technology platforms (web-based, web services, NET, apps, etc.).

30+ days ago
IT Business Analyst

Siritech Solutions Corp

Tallahassee, FL

Seeking a Senior IT Business Analyst with strong Oracle/SQL, documentation, testing, and stakeholder facilitation experience to support large-scale, high-profile IT initiatives in a program-driven environment. Proven experience delivering large-scale, multi-technology, high-profile implementations with diverse stakeholder groups.

30+ days ago
Business Analyst

Siritech Solutions Corp

Tallahassee, FL

Position Summary: The Business Analyst is responsible for supporting business and technical analysis activities, coordinating system integrations, facilitating stakeholder meetings, and ensuring effective communication between technical teams and end users. This role requires strong analytical, documentation, and data analysis skills, along with the ability to support training and technical initiatives.

30+ days ago
Senior Internal Business Systems Analyst

Highmark Health

Tallahassee, FL

Provide required business and/or subject matter expertise for both project and production related activities on complex issues, including new strategic programs or initiatives impacting current and existing systems. testing plan, testing scenarios, testing schedule, testing outcomes, user task analysis, documentation, defect management, results analysis) to ensure minimal production defects are realized.

30+ days ago