NewMaintenance Coordinator Vaco LLCMaintenance CoordinatorLouisville, KY$45,000–$50,000The Maintenance Coordinator provides administrative and operational support to the Maintenance department by coordinating work orders, scheduling repairs, tracking preventive maintenance, and serving as a key point of communication between maintenance staff, vendors, and internal teams. Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs.
NewClinical Coordinator - Charge Registered Nurse - Dialysis Fresenius Medical CareClinical Coordinator - Charge Registered Nurse - DialysisLouisville, KYWith Facility Administrator conduct staff meetings at least monthly or as needed to keep patient care staff informed of changes in patient care needs or operations to improve delivery of care. Minimum of 12 months of nursing experience, plus 6 months of specialized experience providing clinical nursing care to dialysis patients, in either a chronic or acute setting.
NewRetail Key Carrier Coordinator TJ MaxxRetail Key Carrier CoordinatorJeffersonville, IN$14.25–$14.75 / hourKey Carriers alternate their role based on store needs, predominantly performing the role of Coordinator and occasionally acting as Key Carrier, taking on a leadership role in maintaining all aspects of the store. Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates.
NewRetail Backroom Coordinator TJ MaxxRetail Backroom CoordinatorLouisville, KY$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Ensures an excellent customer experience by engaging and interacting with all customers, and maintaining a clean and organized store.
NewPT Retail Department Coordinator TJ MaxxPT Retail Department CoordinatorJeffersonville, IN$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
FT Retail Department Coordinator TJ MaxxFT Retail Department CoordinatorJeffersonville, IN$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
NewRetail Customer Experience Coordinator TJ MaxxRetail Customer Experience CoordinatorLouisville, KY$14.25–$14.75 / hourCommunicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs.
Clinical Research Coordinator I OraClinical Research Coordinator ILouisville, KYPerform various tasks (post-onboarding) such as use of proprietary technology, performing the Informed Consent process, documenting medical history and medications, taking vitals, scribing for medical staff, dispensing study drug, performing allergy skin tests, documenting controlled environment stats, and other ophthalmic assessments. Our CRC I's will partner with tenured Clinical Research Coordinators and Clinical Project Managers to execute protocol directives and work cross-functionally with internal and external teams such as other Research Coordinators and Investigators.
Clinical Research Coordinator I Ora IncClinical Research Coordinator ILouisville, KYPerform various tasks (post-onboarding) such as use of proprietary technology, performing the Informed Consent process, documenting medical history and medications, taking vitals, scribing for medical staff, dispensing study drug, performing allergy skin tests, documenting controlled environment stats, and other ophthalmic assessments. Our CRC I's will partner with tenured Clinical Research Coordinators and Clinical Project Managers to execute protocol directives and work cross-functionally with internal and external teams such as other Research Coordinators and Investigators.
System Support Coordinator, Point of Care, Jewish Hospital, 8a-4:30p University of Louisville Physicians IncSystem Support Coordinator, Point of Care, Jewish Hospital, 8a-4:30pLouisville, KYUofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit. Job Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
Surgical Preservation Coordinator - Louisville, KY Network for HopeSurgical Preservation Coordinator - Louisville, KYLouisville, KYAt Network for Hope (NFH), the Surgical Preservation Coordinator (SPC) plays a crucial role in the organ recovery process by performing organ preservation, coordinating operating room activities during organ donor cases, and overseeing the preservation and distribution of organs. The role involves collaboration with surgeons, Organ Recovery Coordinators (ORC), and other healthcare professionals to ensure efficient organ recovery and preservation.
RN Coordinator, Medicine Gastroenterology, Outpatient Center, 8a-5p University of Louisville Physicians IncRN Coordinator, Medicine Gastroenterology, Outpatient Center, 8a-5pLouisville, KYWorks in conjunction with the education department and specialty program education task force to develop and revise specialty education and competency annually (ED, Med/Surg, Critical Care, Intermediate areas at all facilities). This individual works to establish and ensure best practices for care of the specialty clinic patients in collaboration with the leadership team, support services, physicians, and the nursing team members.
Legal Portfolio Coordinator Talis Group, Inc.Legal Portfolio CoordinatorFloyds Knobs, Indiana$39,000–$42,000This position will work closely with senior team members and the firm’s largest client to coordinate tax sale registrations, portfolio tracking, county communications, document management, compliance reporting, and redemption processing. This is an excellent opportunity for an administrative professional who enjoys detailed work, managing deadlines, working with multiple stakeholders, and handling large volumes of information in a fast-paced environment.
Tissue Recovery Coordinator- Louisville, KY Network For Hope (NFH)Tissue Recovery Coordinator- Louisville, KYLouisville, KYFull timeAt Network for Hope (NFH), we are committed to providing life-enhancing tissue donations that help improve the lives of individuals in need. Network for Hope is a nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation.
Human Resources Coordinator Network For Hope (NFH)Human Resources CoordinatorLouisville, KYFull timeAt Network for Hope (NFH), the Human Resources (HR) Coordinator provides administrative and operational support to the Human Resources department, with a focus on employee records management, HRIS data integrity, benefit processing, onboarding support, and employee inquiries. Assists with recruitment activities by coordinating candidate interviews, including phone screenings, hiring manager interviews, and peer interviews, while ensuring timely communication with candidates and internal stakeholders.
RN Shift Coordinator, Peace Hospital, Adult Psych, 1p-9p University of Louisville Physicians IncRN Shift Coordinator, Peace Hospital, Adult Psych, 1p-9pLouisville, KYJob Description Summary: About UofL Health: UofL Health is a fully integrated regional academic health system with seven hospitals, four medical centers, Brown Cancer Center, nearly 200 physician practice locations, more than 1,000 providers in Louisville and surrounding counties, including southern Indiana. UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit.
NewRN Preference Card Coordinator, Medical Plaza I, System wide, 6a-2:30p University of Louisville Physicians IncRN Preference Card Coordinator, Medical Plaza I, System wide, 6a-2:30pLouisville, KYJob Description Summary: UofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. The coordinator serves as a subject matter expert on preference card integrity and workflow, ensuring that supplies, instruments, equipment, and implants are correctly aligned with surgical procedures and physician preferences across all procedural locations.
Logistics Coordinator I Ocean Sazerac Company IncLogistics Coordinator I OceanLouisville, KY$32.36–$48.55 / hourThe Logistics Coordinator I - Ocean supports global transportation operations, including ocean freight, import/export activities, and bulk liquid shipments, ensuring products move safely, efficiently, and compliantly through our supply chain network. Our Louisville office has been named one of the "Best Places to Work in Kentucky" four times, and our Buffalo Trace Distillery has earned the title of "world's most award-winning distillery" through the dedication of our craftsmen for well over 200 years.
Tissue Recovery Coordinator - Louisville, KY Network for HopeTissue Recovery Coordinator - Louisville, KYLouisville, KYAt Network for Hope (NFH), we are committed to providing life-enhancing tissue donations that help improve the lives of individuals in need. Network for Hope is a nonprofit organization dedicated to saving and enhancing lives through organ and tissue donation.
Human Resources Coordinator Network for HopeHuman Resources CoordinatorLouisville, KYAt Network for Hope (NFH), the Human Resources (HR) Coordinator provides administrative and operational support to the Human Resources department, with a focus on employee records management, HRIS data integrity, benefit processing, onboarding support, and employee inquiries. Assists with recruitment activities by coordinating candidate interviews, including phone screenings, hiring manager interviews, and peer interviews, while ensuring timely communication with candidates and internal stakeholders.
Logistics Coordinator I- Ocean BuzzBallzLogistics Coordinator I- OceanLouisville, KentuckyThe Logistics Coordinator I – Ocean supports global transportation operations, including ocean freight, import/export activities, and bulk liquid shipments, ensuring products move safely, efficiently, and compliantly through our supply chain network. This role offers the opportunity to collaborate with international suppliers, carriers, freight forwarders, customs brokers, and internal stakeholders while driving operational excellence and continuous improvement.
Logistics Coordinator I- Ocean Sazerac CompanyLogistics Coordinator I- OceanLouisville, Kentucky$32.36–$48.55 / hourThe Logistics Coordinator I – Ocean supports global transportation operations, including ocean freight, import/export activities, and bulk liquid shipments, ensuring products move safely, efficiently, and compliantly through our supply chain network. Our Louisville office has been named one of the “Best Places to Work in Kentucky” four times, and our Buffalo Trace Distillery has earned the title of “world’s most award-winning distillery” through the dedication of our craftsmen for well over 200 years.
International Logistics Coordinator WielandInternational Logistics CoordinatorLouisville, KentuckyThis role supports import and export logistics operations by managing shipment documentation, coordinating with freight forwarders and customs brokers, and assisting with basic trade compliance activities related to tarrifs, classifications, and regulatory requirements. The International Logistics Coordinator will be responsible for coordinating the global movement of raw materials, metal products, and industrial equipment, while ensuring compliance with international trade regulations.
NewOffice Coordinator Maxim Healthcare Services IncOffice CoordinatorJeffersonville, INWe offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.
Senior Accounts Payable Coordinator 360careSenior Accounts Payable CoordinatorLouisville, KentuckyOverview: The Senior Accounts Payable Coordinator is responsible for the accurate and timely processing of vendor invoices, expense requests, and electronic payments across multiple entities. This role requires strong technical aptitude and hands-on experience with modern, technology-driven ERP solutions and AP tools, including workflow automation, OCR, and enhanced invoice capture.
Staff Development Coordinator, RN Journey CZ Care Team KY LLCStaff Development Coordinator, RNSt. Matthews, KYPart timeWorks closely with the facility’s Compliance Officer and other leaders in developing a training plan that addresses all regulatory requirements and any other topics identified in the facility assessment and/or needs assessment. Participates in the completion of the facility assessment at least annually for determining the knowledge and skills required among staff to meet residents’ needs. .
NewSolar Safety Coordinator MossSolar Safety CoordinatorLouisville, KYPOSITION SCOPE AND ORGANIZATIONAL IMPACT Moss' Solar Safety Coordinator supports the Environmental, Health, and Safety (EHS) team in the development implementation, monitoring and continuous improvement of Moss Solar's EHS programs, ensuring compliance with federal, state, and local regulatory requirements within an assigned project. The company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports.
Medical Technologist, System Point of Care Coordinator, Jewish Hospital, 8a-4:30p UofL HealthMedical Technologist, System Point of Care Coordinator, Jewish Hospital, 8a-4:30pLouisville, KentuckyWith more than 12,000 team members—physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals—UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day. UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center.
Legal Portfolio Coordinator Talis GroupLegal Portfolio CoordinatorFloyd Knobs, IN$19–$20 / hourThis position will work closely with senior team members and the firm’s largest client to coordinate tax sale registrations, portfolio tracking, county communications, document management, compliance reporting, and redemption processing. This is an excellent opportunity for an administrative professional who enjoys detailed work, managing deadlines, working with multiple stakeholders, and handling large volumes of information in a fast-paced environment.
Field & Safety Coordinator TRC Companies, Inc.Field & Safety Coordinator Louisville, Kentucky$62,795.20–$75,000 / yearFull timeResponsibilities: Support the coordination and execution of complex projects and program offerings by coordinating project, resolving project issues, and ensuring seamless collaboration across team members, stakeholders, and subcontractors. We recognize that the expertise of our staff is our strongest asset, so we generously reward employees for successful performance and invest in their careers through training and the development of new skills and certifications.
RN Coordinator, Medicine Gastroenterology, Outpatient Center, 8a-5p UofL HealthRN Coordinator, Medicine Gastroenterology, Outpatient Center, 8a-5pLouisville, KentuckyWorks in conjunction with the education department and specialty program education task force to develop and revise specialty education and competency annually (ED, Med/Surg, Critical Care, Intermediate areas at all facilities). This individual works to establish and ensure best practices for care of the specialty clinic patients in collaboration with the leadership team, support services, physicians, and the nursing team members.
Solar Safety Coordinator Moss & Associates LLCSolar Safety CoordinatorKYThe company's diverse portfolio encompasses a wide range of sectors, including luxury high-rise residential, landmark mixed-use developments, hospitality, K-12 and higher education, justice, solar energy and battery storage, and sports. Moss' Solar Safety Coordinator supports the Environmental, Health, and Safety (EHS) team in the development, implementation, monitoring, and continuous improvement of Moss Solar's EHS programs, ensuring compliance with federal, state, and local regulatory requirements within an assigned project.
Retail Technical Training Coordinator- EAST The Goodyear Tire & Rubber CoRetail Technical Training Coordinator- EASTKYAssociate's degree in automotive technology or related field required; equivalent experience (minimum 8 years) considered in lieu of a degree, along with Master ASE Automotive Technician certification (including L1) and additional ASE certifications preferred. Strong communication, coaching, and analytical skills, with the ability to simplify complex concepts, identify skill gaps, and operate independently in a field-based environment.
International Logistics Coordinator Chase Brass and Copper Co LLCInternational Logistics CoordinatorLouisville, KYThis role supports import and export logistics operations by managing shipment documentation, coordinating with freight forwarders and customs brokers, and assisting with basic trade compliance activities related to tariffs, classifications, and regulatory requirements. The International Logistics Coordinator will be responsible for coordinating the global movement of raw materials, metal products, and industrial equipment, while ensuring compliance with international trade regulations.
Targeted Case Manager/Service Coordinator - Adult West Seven Counties ServicesTargeted Case Manager/Service Coordinator - Adult WestLouisville, KentuckyADULT DIVISION: At least one (1) year of full-time employment experience post Bachelor’s working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master’s degree, no experience. Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs.
ED Tech/Unit Coordinator, Jewish Hospital, 7p-7a University of Louisville Physicians IncED Tech/Unit Coordinator, Jewish Hospital, 7p-7aLouisville, KYJob Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.
ED Tech/ Unit Coordinator, Medical Center Southwest, 7p-7a, Part-time University of Louisville Physicians IncED Tech/ Unit Coordinator, Medical Center Southwest, 7p-7a, Part-timeLouisville, KYJob Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.
ER Tech/ Unit Coordinator, Medical Center Southwest, PRN University of Louisville Physicians IncER Tech/ Unit Coordinator, Medical Center Southwest, PRNLouisville, KYJob Description Summary: UofL Health is a fully integrated regional academic health system with five hospitals, four medical centers, nearly 200 physician practice locations, more than 700 providers, the Frazier Rehab Institute and Brown Cancer Center. With more than 12,000 team members-physicians, surgeons, nurses, pharmacists and other highly skilled health care professionals-UofL Health is focused on one mission: delivering patient-centered care to each and every patient each and every day.
Patient Access Coordinator, Peace Hospital, 2:30p-11:30p University of Louisville Physicians IncPatient Access Coordinator, Peace Hospital, 2:30p-11:30pLouisville, KYJob Description Summary: The Patient Access Coordinator is responsible for oversight of revenue cycle activities related to patient registration, referrals, precertification/pre-authorization, insurance verification, co-pay collections, customer service functions and training pertaining to front-end operations to ensure financial goals are met. Job Description: Essential Functions: Maintain and oversee planning and coordination of all patient registration functions to ensure effective cash flow through patient registrations, insurance verifications, pre-authorizations, collections and referrals to eligibility and outreach enrollment specialists.
Global Coordinator & Research Analyst Sazerac Company IncGlobal Coordinator & Research AnalystLouisville, KYOur Louisville office has been named one of the "Best Places to Work in Kentucky" four times, and our Buffalo Trace Distillery has earned the title of "world's most award-winning distillery" through the dedication of our craftsmen for well over 200 years. Sazerac Company produces and markets the most award-winning bourbons and whiskeys in the world, including Buffalo Trace, Pappy Van Winkle, Eagle Rare, Blanton's, and Sazerac Rye.
Patient Access Coordinator, Frazier Hospital, PRN University of Louisville Physicians IncPatient Access Coordinator, Frazier Hospital, PRNLouisville, KYJob Description Summary: The Patient Access Coordinator is responsible for oversight of revenue cycle activities related to patient registration, referrals, precertification/pre-authorization, insurance verification, co-pay collections, customer service functions and training pertaining to front-end operations to ensure financial goals are met. Job Description: Essential Functions: Maintain and oversee planning and coordination of all patient registration functions to ensure effective cash flow through patient registrations, insurance verifications, pre-authorizations, collections and referrals to eligibility and outreach enrollment specialists.
Patient Access Coordinator - 1st shift Baptist Health SystemsPatient Access Coordinator - 1st shiftLouisville, KYRequirements- High school diploma or equivalent- Must type 40-45 wpm- Registration Experience Preferred*Work ExperienceEducation*If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now! NOTICE OF NONDISCRIMATION AND ACCESSIBILITY TO SERVICES Persons with hearing and speech impairments can contact Baptist Health facilities by using the Kentucky Relay Service, a toll-free telecommunication device for the deaf (TDD).
Patient Access Coordinator, Frazier Hospital, 8:00a-4:30p University of Louisville Physicians IncPatient Access Coordinator, Frazier Hospital, 8:00a-4:30pLouisville, KYJob Description: The Patient Access Coordinator is responsible for oversight of revenue cycle activities related to patient registration, referrals, precertification/pre-authorization, insurance verification, co-pay collections, customer service functions and training pertaining to front-end operations to ensure financial goals are met. Essential Functions: Maintains and oversees planning and coordination of all patient registration functions to ensure effective cash flow through patient registrations, insurance verifications, pre-authorizations, collections and referrals to eligibility and outreach enrollment specialists.
Targeted Case Manager/Service Coordinator - Adults East Seven Counties ServicesTargeted Case Manager/Service Coordinator - Adults EastLouisville, KentuckyADULT DIVISION: At least one (1) year of full-time employment experience post Bachelor’s working directly with adults or ACT population (with direct daily contact) in a human service setting, with relevant Master’s degree, no experience. Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs.
Coordinator, Provider Credentialing - Associate, Managed Care, Days, Hybrid (KY/IN Residents Only) Norton Healthcare FoundationCoordinator, Provider Credentialing - Associate, Managed Care, Days, Hybrid (KY/IN Residents Only)Louisville, KYMaintains and follows through with the insurance enrollment process for NMG providers, leased providers, contracted providers, Hospitals, Pharmacies, Labs, etc. for the purpose of enrolling the system in health plans contracted with the organization in accordance with the NCQA national guidelines. Must possess the ability to establish and maintain effective working relationships with all providers, other Credentialing Coordinators, management, and contacts inside and outside the organization.
Part-time MDS Coordinator (RN) American Senior CommunitiesPart-time MDS Coordinator (RN)Clarksville, INCareer Growth: Access to preceptors and mentorship programs, clinical and leadership development pathways, education partnerships with colleges and universities across the state like Ivy Tech and Purdue Global, financial assistance for continuing education, company sponsored scholarship programs, and tuition reimbursement. The MDS Coordinator is responsible for the overall coordination and completion of the Resident Assessment Instrument (RAI) and the interdisciplinary care planning process while ensuring compliance with state and federal regulatory requirements.
Staff Development Coordinator, RN Journey Skilled NursingStaff Development Coordinator, RNSt. Matthews, KentuckyOur Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team.⯠Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction.⯠Being a part of your journey is our privilege. Works closely with the facility’s Compliance Officer and other leaders in developing a training plan that addresses all regulatory requirements and any other topics identified in the facility assessment and/or needs assessment.â¯
NewRN Preference Card Coordinator, Medical Plaza I, System wide, 6a-2:30p UofL HealthRN Preference Card Coordinator, Medical Plaza I, System wide, 6a-2:30pLouisville, KentuckyUofL Health is a not-for-profit 501(c)(3) fully integrated regional academic health system with nine hospitals, four medical centers, Brown Cancer Center, Eye Institute, more than 250 physician practice locations, and more than 1,200 providers in Louisville and the surrounding counties, including southern Indiana. The coordinator serves as a subject matter expert on preference card integrity and workflow, ensuring that supplies, instruments, equipment, and implants are correctly aligned with surgical procedures and physician preferences across all procedural locations.
NewLogistics Coordinator KP Recruiting GroupLogistics CoordinatorLouisville, KentuckyTop Global Startup - Join a dynamic biotech company generating $48M in revenue with labs spanning the globe (Singapore, Germany, Bay Area, East Coast, Louisville, San Diego) and expanding weekly toward becoming the leading global sequencing -as -a -service provider. In this role, you will be based out of our Louisville, Kentucky lab, and you will take ownership of regional logistics strategy—scaling and optimizing our dropbox network, proactively resolving high -priority shipping challenges, and leading relationships with some of our most important partner couriers.
BusinessOperations - Care Coordinator II - J01000 MindlanceBusinessOperations - Care Coordinator II - J01000Louisville, KY1 Outbound call handling and member outreach experience & provider scheduling 2 Accurate documentation and data entry in multiple systems , tech savvy, ability to document/chart while speaking 3 Appointment scheduling and care coordination support for SDOH resource needs, great communication skills verbally and written Candidate Review & Selection Shortlisting process. required" "Provides outreach to members via phone or home visits to engage members and discuss care plan/service plan including next steps, resources, questions or concerns related to recommended care, and ongoing education for the member throughout care/service, as appropriate.