Retail Team Lead C & J Clark International LtdRetail Team LeadNiagara Falls, NYFrom the original Clarks Desert Boot, first designed by Nathan Clark and launched in 1950, to the iconic Wallabee, each design has an instantly recognizable signature that makes it unmistakably Clarks. From mental health awareness and LGBTQ+ rights to greater racial equality, these trailblazers are committed to creating a brighter future for us all - bringing to life Clarks' new global campaign, For the World Ahead.
Commercial Customer Service Specialist M&T Bank CorpCommercial Customer Service Specialistwilliamsville, NY$20.55–$34.25 / hourEducation and Experience Required: Associate's degree and a minimum of 1 year customer service or related experience, or in lieu of a degree, a combined minimum of 3 years' higher education and/or work experience, including a minimum of 1 year customer service or related work experience. Overview: Act as the primary customer service contact for in-bound customer / client calls solving problems and answering inquiries for all treasury management products, utilizing excellent oral and written communication skills.
Manager, Development The ALS AssociationManager, DevelopmentBuffalo, NYRemoteFor more information about the ALS Association, visit our website at www.als.org *This is a remote role based in Upstate NY* POSITION SUMMARY: The Development Manager is responsible for successfully implementing The ALS Association signature fundraising events, as well as supporting local third-party events. The ALS Association funds global research collaborations, assists people with ALS and their families through its nationwide network of care and certified clinical care centers, and advocates for better public policies for people with ALS.
Operations Manager/Visual The Talbots IncOperations Manager/VisualWilliamsville, NY$20–$25 / hourMaintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved. Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
Quality Control (QC) Scientist I Thermo Fisher Scientific IncQuality Control (QC) Scientist IGrand Island, NY$50,000–$72,000 / yearCold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials. Our division supports developers and manufacturers of biological therapeutics and vaccines through a comprehensive portfolio of premium cell culture media, buffers, custom services, analytical testing, and single-use solutions across the biologics workflow.
Product Line Manager IV Applied Materials IncProduct Line Manager IVBuffalo, NY$128,000–$176,000 / yearIf you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.
Senior Electronics Product Engineer Moog Inc.Senior Electronics Product EngineerBuffalo, NY$100,000–$125,000 / yearTo be considered for Senior Product Engineer role, here's what you'll typically need to bring with you: Bachelor of Science degree in Electrical Engineering (BSEE) preferred, OR a Bachelor's degree in one of the following related engineering disciplines: plus, 5 years of relevant experience. The Senior Electronics Product Engineer supports all phases of the product life cycle including development, new product introduction (NPI), product transfer and product delivery by: Assuring and maintaining product integrity, quality and on-time delivery of production products.
Public Relations Manager MoogPublic Relations ManagerBuffalo, New YorkMedia Outreach: Build relationships with relevant journalists and outlets; pitch stories that highlight Moog’s people, products, and impact. Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
Sales Associate III Tapestry, Inc.Sales Associate IIINiagara Falls, NY$15–$19.50 / hourCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Territory Manager, Mass Spectrometry Sales, New York Danaher CorpTerritory Manager, Mass Spectrometry Sales, New YorkBuffalo, NY$100,000–$115,000 / yearnThe Mass Spectrometry Territory Sales Manager is responsible for the sale of SCIEX Mass Spectrometry (MS) products within a designated territory, driving revenue and order growth by following up on existing customers, new customer acquisitions, cross-selling to existing customers, competitive conversions and working with distribution channels where possible for increased sales. The Role will report into the District Sales Manager, within a highly dynamic team of Territory Managers, while also partnering with colleagues and the Advanced Workflow Specialist.\n \nIn this role, you will have the opportunity to: \n\n Meet and exceed assigned sales targets and accurately forecasting monthly and quarterly sales.
Temporary Associate Tapestry, Inc.Temporary AssociateNiagara Falls, NY$15–$19.50 / hourCourage: Doesn't hold back anything that needs to be said; provides current, direct, complete, and "actionable" positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
NewLegal & Compliance - Private Wealth Legal Group – Registered Funds Attorney, VP Blackstone Administrative Services PartnershipLegal & Compliance - Private Wealth Legal Group – Registered Funds Attorney, VPBoston, New YorkDepending on the position, you may be required to obtain certain securities licenses if you are in a client facing role and/or if you are engaged in the following: Attending client meetings where you are discussing Blackstone products and/or and client questions; Marketing Blackstone funds to new or existing clients; Supervising or training securities licensed employees; Structuring or creating Blackstone funds/products; and. The candidate will collaborate cross-functionally across Private Wealth and other Blackstone business units, including with the Investment Teams, Operations, Institutional Client Solutions, Finance, Tax, Public Affairs, and other groups in the U.S., Europe, Latin America, and Asia.
NewRetail Store Associate - A Highmark IncRetail Store Associate - AOrchard Park, NYContribute to store sales in a specific store by serving as a sales representative on the store"s weekly schedule: Including sales of all Highmark core products, HMIG products, Highmark Senior products and any additional ancillary products being offered (Dental, Travel, Pet, SNPs, etc.). This job requires extensive knowledge of all Highmark products, systems, and resources used in stores, including a working knowledge of any necessary Highmark or Highmark-owned ancillary products.
Project Quality Engineer - New Product Development Moog IncProject Quality Engineer - New Product DevelopmentBuffalo, NY$115,000–$130,000 / yearYou will be focused on our Quality Management System (QMS) and responsible for maintaining, protecting and continuously improving the organization's ISO 9001:2015 QMS and for providing hands‑on quality engineering support to production value streams. In this role you will lead audit readiness and execution, drives effective corrective and preventive actions, and partners with operations and engineering to reduce defects, improve process capability and sustain certification.
Temporary Associate TapestryTemporary AssociateNiagara Falls, New YorkCourage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Sales Associate III TapestrySales Associate IIINiagara Falls, New YorkCourage : Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary. Building Effective Teams : Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Construction Manager/ Foreman Scarpone And Sons IncConstruction Manager/ ForemanCheektowaga, NYFull timeIn this role, you will oversee all aspects of the construction projects while working alongside the crew to ensure each job is done efficiently and professionally. The ideal candidate is an expert in building methods and has a proven track record of successful construction management and leadership.
Sr. Middle Market Banker Northwest Savings BankSr. Middle Market BankerBuffalo, NY$180,000–$210,000 / yearMiddle Market Banker is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to meeting their financial objectives and needs while establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest.
Production Team Lead 7pm-7am (Sun-Tue every other Wed) Sandvik ABProduction Team Lead 7pm-7am (Sun-Tue every other Wed)Depew, NY$28.50–$32.50 / hourAs a Team Lead, you will lead a team of production operators, assign work task, train operators, lead & conduct activities related to the manufacturing process such as operating machinery. Keeping accurate records, operating a forklift, load and unload trucks, complete work orders and packing materials for shipment.
Production Team Lead 7pm-7am (Rotate Wed -Frid/Wed-Sat) Sandvik ABProduction Team Lead 7pm-7am (Rotate Wed -Frid/Wed-Sat)Depew, NY$28.50–$32.50 / hourAs a Team Lead, you will lead a team of production operators, assign work task, train operators, lead & conduct activities related to the manufacturing process such as operating machinery. Keeping accurate records, operating a forklift, load and unload trucks, complete work orders and packing materials for shipment.
Production Team Lead 7Pm-7Am (Rotate Wed -Frid/Wed-Sat) SandvikProduction Team Lead 7Pm-7Am (Rotate Wed -Frid/Wed-Sat)Depew, NY$28.50–$32.50 / hourAs a Team Lead, you will lead a team of production operators, assign work task, train operators, lead & conduct activities related to the manufacturing process such as operating machinery. Keeping accurate records, operating a forklift, load and unload trucks, complete work orders and packing materials for shipment.
Meat Cutter Costco Wholesale CorpMeat CutterAMHERST, NYPosition Summary Cuts and trims and prepares raw meat for sale using saws, knives, grinder, and tenderizer. Brings cases of meat, up to 99 lbs, from cooler and empties contents onto meat cutting or other preparation area.
Sr. Middle Market Banker Northwest BankSr. Middle Market BankerBuffalo, New York$180,000–$210,000 / yearMiddle Market Banker is responsible for serving as a trusted business advisor to clients and providing a full breadth of banking solutions to meeting their financial objectives and needs while establishing a network of referral sources and Centers of Influence with regular calling efforts to generate new business opportunities. Encourage existing clients to provide ongoing referrals for all types of products and services, and clients and their employees to maintain their personal banking at Northwest.
Commercial Insurance Account Technician Lawley InsuranceCommercial Insurance Account TechnicianBuffalo, New York$51,498.15–$85,830.25The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. Other functions of the job: Identify cross sell, account round, and up-sell opportunities refer gaps in coverage and other account deficiencies to account manager.
Staff Software Engineer, Capital ACV Auctions IncStaff Software Engineer, CapitalBuffalo, NYGenerous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. Our network of brands include ACV Auctions, ACV Transportation, ClearCar, MAX Digital and ACV Capital within its Marketplace Products, as well as, True360 and Data Services.
Claims Auditor CentivoClaims AuditorBuffalo, New YorkCentivo is seeking a Claims Auditor who will be responsible for conducting pre-payment, post-payment, and claims adjudication audits across multiple employer groups and product lines, including complex, high-dollar claims. Headquartered in Buffalo, NY with offices in New York City and Buffalo, Centivo is backed by leading healthcare and technology investors, including a recent round of investment from Morgan Health, a business unit of JPMorgan Chase & Co.
Trade Support Specialist Lead Analyst VP Citigroup IncTrade Support Specialist Lead Analyst VPNY$92,000–$138,000 / yearThis role monitors trade flows, troubleshoots discrepancies, maintains processes, provides training, analyzes data, stays updated on industry trends, and ensures accurate trade records. It focuses on enhancing trading business/franchise performance and productivity by optimizing operational efficiency and delivering strategic projects, bringing together trading, operations, technology, and various lines of defense across the firm.
Wholesale Credit Risk Product Developer - Vice President Citigroup IncWholesale Credit Risk Product Developer - Vice PresidentGetzville, NY$92,000–$138,000 / yearResponsibilities: The Product Developer is responsible for activities related to the development or new products and/or features and functionality of products including developing business cases, requirements definition (BRDs), product enhancements innovation, feature and functionality definition based on market and industry research and trends and client needs. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Talent Acquisition Specialist Bryant & Stratton CollegeTalent Acquisition SpecialistOrchard Park, NY$55,000–$60,000 / hourPosition Summary: The Talent Acquisition Specialist Level 1 supports the end-to-end recruitment and onboarding process by coordinating interviews, facilitating candidate movement, and ensuring a seamless experience for both candidates and hiring managers. This role executes established recruiting processes, including sourcing support, initial candidate screening, and pipeline management, while maintaining accurate records within the HRIS and applicant tracking systems.
Senior Technical Product Owner PricewaterhouseCoopers LLPSenior Technical Product OwnerBuffalo, NYAt least a Bachelors degree or, in lieu of a degree, demonstrating in addition to the minimum years of experience required for the role, three years of specialized training and/or progressively responsible work experience in Engineering Product Management for each missing year of college is required. In this capacity, you will help lead and coordinate end-to-end execution of technology initiatives-driving disciplined project planning, proactive stakeholder communication, and consistent service delivery across cross-functional engineering teams.
Senior Advanced Manufacturing Engineer – New Product Introduction (NPI) GTI FabricationSenior Advanced Manufacturing Engineer – New Product Introduction (NPI)Buffalo, New York$125,000–$150,000 / yearWe fabricate custom designed, purpose-built enclosures and skids for our customers and perform mechanical and electrical integration in-house, delivering a true turn-key product to our customers. $125,000 - $150,000 a year GTI Energy offers a competitive compensation and benefits package designed to support employees and their families while providing long-term career growth opportunities within a fast-growing manufacturing organization.
Maintenance Mechanic - Nights - 12-Hour Shifts H P Hood LLCMaintenance Mechanic - Nights - 12-Hour ShiftsBatavia, NY$35.42–$37.12 / hourPhysical Requirements: Physically able to stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, handle and move items weighing up to 50 pounds without assistance and move objects exceeding 50 pounds with reasonable accommodations. Must possess the ability to troubleshoot and correct issues by utilizing knowledge in hydraulics, pneumatics, pumps, mechanical maintenance, motors, control circuits, power supplies, basic AC&DC theory, and power distribution.
Staff Database Engineer, MAX Digital ACV Auctions IncStaff Database Engineer, MAX DigitalBuffalo, NYGenerous paid time off options, including uncapped vacation days, the greater of 3 paid sick days or in accordance with the applicable state or local paid sick leave law, 6 paid company holidays, 2 floating holidays, parental leave, bereavement leave, jury duty leave, voting leave, and other forms of paid leave as required by applicable law or regulation. Partner with application, product, and analytics teams to improve how transactional systems, analytical systems, and downstream integrations exchange data, reducing reliance on tightly coupled legacy database-driven workflows where appropriate.
NewClinical Sales Specialist, Electrophysiology (Upstate New York) AbbottClinical Sales Specialist, Electrophysiology (Upstate New York)Buffalo, New YorkContinuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment . In this role, the Clinical Specialist with train interventional cardiologists, catheter lab staff and ancillary personnel on the use of Structural Heart products and provide technical support to physicians during procedures.
NewClinical Sales Specialist, Electrophysiology (Upstate New York) Abbott LaboratoriesClinical Sales Specialist, Electrophysiology (Upstate New York)Buffalo, NY$61,300–$122,700 / yearIn this role, the Clinical Specialist with train interventional cardiologists, catheter lab staff and ancillary personnel on the use of Structural Heart products and provide technical support to physicians during procedures. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines.
Business & Commercial Collections Specialist I M&T Bank CorpBusiness & Commercial Collections Specialist INY$20.55–$34.25 / hourEducation and Experience Required: A combined 3 years' higher education and/or work experience with a minimum of 1 year collection experience or customer services/sales experience. Overview: Responsible for managing an assigned customer base of delinquent loans, mitigating loss situations and reducing nonaccrual and loss population to M&T Bank.
EDI Specialist Independent Health AssociationEDI SpecialistBuffalo, New York$75,000–$85,000 / yearThe EDI Specialist will have the necessary knowledge for planning, implementing and coordinating HIPAA 834 EDI projects including but not limited to end-user contact, analysis, design, mapping, training and documentation. Strong verbal and written communications skills with the ability to interact effectively with internal IT customers and resources, external trading partners, and upper management.
Business Banking Underwriter II NBT BankBusiness Banking Underwriter IIBuffalo, NY$30.59–$40.76 / hourAt NBT we empower people to grow, innovate, and thrive through meaningful work, a supportive culture and opportunities to make a real impact in your community - because your success drives our success. Within a loan production environment adjudicate new, renewal and modification loan applications typically for larger, more complex relationships and loan structures, and industry specific lending.
RV Sales Associate Blue Compass RV LLCRV Sales AssociateBuffalo, NY$50,000–$80,000 / yearOur Sales associates provide an exceptional customer experience both before and after purchase, driving loyalty by following up to ensure customer satisfaction and helping transition customers to the Service department to support their ownership experience. Responding to leads in a timely fashion, answering questions, providing information and helping guide customers effectively from phone and internet contact to an in-store experience while providing an exceptional customer experience is key.
Product Manager III - Commercial Digital Portal (Open to within the M&T Footprint) M&T Bank CorpProduct Manager III - Commercial Digital Portal (Open to within the M&T Footprint)Buffalo, NY$107,500–$179,100 / year7 years' proven marketing, product management, financial, operations and/or project management experience, OR in lieu of a degree, A combined minimum of 11 years' higher education and/or work experience, including a minimum of 7 years. Plays an integral role in the development of market strategies (i.e. advertising, pricing, expense planning, profit plans, packaging, future products etc.) and goals and assures their successful implementation; monitors the achievement of such goals.
NewFT- Shift Supervisor- Wehrle Dr/Williamsville Clark Holdings Inc. / Tim HortonsFT- Shift Supervisor- Wehrle Dr/WilliamsvilleBuffalo, NYFull timePhysical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Job Description The following job description generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
NewFT- Shift Supervisor- Williamsville, NY Clark Holdings Inc. / Tim HortonsFT- Shift Supervisor- Williamsville, NYBuffalo, NYFull timePhysical: Primary functions require sufficient physical ability and mobility to work in a restaurant setting with multiple employees; to stand for prolonged periods of time; to stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight from Job Description The following job description generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties.
NewTalent Acquisition Coordinator UFP IndustriesTalent Acquisition CoordinatorBuffalo, New YorkBonus/Incentive Pay : Incentive pay may be available for certain job roles and may include piece rate incentives, weekly production bonuses, and trip rate bonuses. Assists management in improving retention rates and decreasing costly turnover by identifying and recruiting the best possible candidates for the positions available.
Pharmacist - Registered Costco Wholesale CorporationPharmacist - RegisteredAMHERST, New YorkMay be required to act as Pharmacist-in-Charge during part of shift, when Pharmacy Manager is not present: Acts as point of contact for regulatory, legal, third party insurance companies, and audit situations; monitors pharmacy to ensure complete legal compliance; supervises Pharmacy Technicians and Assistants. The jobs listed are examples of the typical kinds of positions that Costco may hire for when openings exist.
CDL Driver SRS Distribution IncCDL DriverBuffalo, NY$23.51–$29.90 / hourWorking Conditions: CDL Drivers must manage long hours, fast-paced schedules, and varying weather conditions while traveling within a 200-mile radius-no overnight stays. Depending on the role, associates may also be eligible for performance-based bonus programs, commissions, car allowance or automobile and fuel program, and reimbursement for travel expenses in accordance with company travel policy.
Marketing Manager Hsbc Private BankMarketing ManagerBuffalo, NYConfident communicator with strong stakeholder management skills; able to influence decisions and simplify complex topics for different audiences; highly organized, detail-oriented, and comfortable working at pace with changing priorities; continuous-improvement mindset. The Marketing Manager is responsible for end-to-end planning and delivery of integrated marketing activities, including marketing material development, multi-channel campaign execution, and brand and innovation banking campaigns.
CDL B Driver SRS Distribution Inc.CDL B DriverBuffalo, NY$23.51–$29.90 / hourWorking Conditions: CDL Drivers must manage long hours, fast-paced schedules, and varying weather conditions while traveling within a 200-mile radius-no overnight stays. Travel Requirements: CDL Drivers at SRS travel locally and interstate within a 200-mile radius, ensuring all deliveries begin and end at the home branch the same day-no overnight stays required.
Vice President or Senior Vice President, US Business Credit Office (International Mid-Market) Hsbc Private BankVice President or Senior Vice President, US Business Credit Office (International Mid-Market)Buffalo, NYDeliver the business strategy with strong knowledge of Corporate & Institutional Banking (CIB) priorities, with a focus on HSBC’s International Middle Market (IMM) team and corporate clients, which sits within the CIB business, and working with our CIB relationship bankers and product partners, together with our risk stewards, in delivering our business strategy aligned with risk appetite. Demonstrated, in-depth corporate banking underwriting expertise, with a strong track record covering international mid-market clients, including corporate finance and a broad range of banking products and services supporting these companies.
IT Security Coordinator Linde Gas & Equipment Inc.IT Security CoordinatorTonawanda, NYFull timeLinde's industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.
Onshore Oracle Retail Cloud Functional Lead/Senior Consultant Deloitte Touche Tohmatsu LtdOnshore Oracle Retail Cloud Functional Lead/Senior ConsultantWilliamsville, NY$115,000–$150,000 / yearJoin our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.