Underwriting Manager - Commercial Credit C&I Amerant BankUnderwriting Manager - Commercial Credit C&ICoral Gables, FLFull timeli style="font-family:'trebuchet ms' , sans-serif;font-size:16px">Assist in the review and measurement of borrower’s conformance with legal covenants, tracking of same and the identification of compliance or non-compliance This may include assisting Credit Portfolio Managers and Relationship Managers in collaborating with other bank units such as Credit Administration, Loan Operations, Credit Services, Closing areas, and Credit Risk. Support the accurate review and evaluation of the financial condition and operating performance of C&I Borrowers, CRE Borrowers or Private Banking / Private Client Borrowers for new and existing loan exposures, increases, and modifications of terms/conditions.
Underwriting Manager - Commercial Credit C&I AmerantbankUnderwriting Manager - Commercial Credit C&IPlantation, FLFull timeAssist in the review and measurement of borrower’s conformance with legal covenants, tracking of same and the identification of compliance or non-compliance This may include assisting Credit Portfolio Managers and Relationship Managers in collaborating with other bank units such as Credit Administration, Loan Operations, Credit Services, Closing areas, and Credit Risk. Support the accurate review and evaluation of the financial condition and operating performance of C&I Borrowers, CRE Borrowers or Private Banking / Private Client Borrowers for new and existing loan exposures, increases, and modifications of terms/conditions.
NewSous Chef Marriott International, IncSous ChefFort Lauderdale, FL$67,000–$84,000b>Location3030 Holiday Dr, Fort Lauderdale, Florida, United States, 33316VIEW ON MAP. • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
Regional Safety Manager - Miami, FL Ceco Concrete Construction, LLCRegional Safety Manager - Miami, FLMiami, FLli>Oversees a Region’s delivery of training programs for managers, supervisors and field employees when required and develops new training programs as needed. Five years of experience in the administration of safety and risk management programs or occupational safety and health programs supporting similar key responsibilities.
Branch Service Manager PenskeBranch Service ManagerMiami, FLFull timeWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske Truck Leasing/Transportation Solutions is a premier global transportation provider that delivers essential and innovative transportation, logistics and technology services to help companies and people move forward.
Operations Supervisor ELD GAI ConsultantsOperations Supervisor ELDFort Lauderdale, Floridap>The Operations Supervisor shall be responsible for all work necessary to provide for the general management, oversight, quality control, and administration of all ITS Maintenance activities and support personnel. Attend meetings as directed by the Department to ongoing phase(s) of ITS construction meeting, utility coordination meeting, and others as directed.
Supervisory Air Traffic Control Specialist (Operations Supervisor) U.S. Department of TransportationSupervisory Air Traffic Control Specialist (Operations Supervisor)Fort Lauderdale, FL$117,031–$152,137 / year2) Must have been facility rated or area certified for at least 1 year (52 weeks) at an Air Traffic Services (ATS) facility; (Note: an employee who has been facility rated or area certified for at least 1 year (52 weeks) in an ATS facility that is upgraded is considered to meet the qualification requirements of the upgraded position, since he or she has been performing the higher-graded work; OR. Significant investments are advancing the research and development of autonomous vehicles, environmentally friendly electric aircraft, high-speed and long-endurance solar-powered aircraft, and new types of space vehicles.
Health Information Operations Supervisor - Req# 6426 Datavant LLCHealth Information Operations Supervisor - Req# 6426North Miami, FLGuided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
NewMIA Site Manager CovenantMIA Site ManagerMiami, FLp style="text-align:justify;line-height:normal;margin:0in;font-size:10pt;font-family:'times new roman' , serif">In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including: Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment). Capable of performing normal or emergency duties requiring moderate to arduous physical exertion, such as standing or walking/ patrolling for entire shift(s), climbing stairs, running and self-defense.
Event Operations Supervisor- Audio Visual - Loews Coral Gables Encore Group (USA) LLCEvent Operations Supervisor- Audio Visual - Loews Coral GablesCoral Gables, FLFor more information on our Competency Group, refer to the Competency Based Talent Management page on Encore Connect by searching for the title or copy & pasting this URL Link (https://psav.sharepoint.com/sites/HR/SitePages/Competency-Supported-Talent-Management.aspx). Performs daily floor management including directing the workflow of technicians and assisting management with suggestions for operational efficiencies to venue management and Workforce.
General Manager (HVAC) Synerfac Technical StaffingGeneral Manager (HVAC)Fort Lauderdale, FL$130,000–$180,000 / yearResponsibilities: * Lead and develop the Dade and Broward service organization, including supervisors, technicians, customer service, billing, and warehouse teams, through coaching, training, recruiting, and consistent field engagement focused on quality, safety, and customer experience. * Oversee all daily service operations, including scheduling, workforce planning, dispatch, preventative maintenance, repairs, and special projects, ensuring timely, accurate, and high-quality execution.
Operations Supervisor Loomis Armored US, Inc.Operations SupervisorMedley, FL$65,000–$75,000 / yearThe Operations Supervisor will work alongside Management to develop, maintain, and supervise a professional employee-centered culture, a safe and secure operation, a high level of service delivery, and cost effective and productive operations. The Operations Supervisor will be responsible for implementing and administering Loomis policies and procedures as well as monitoring and controlling daily operations and assisting with long-term operation of armored car routes and the cash vault.
Operations Supervisor FirstService CorpOperations SupervisorHollywood, FLchecking all related common hallways for construction debris), retrieve packages from Receiving for residents, relieve the Front Desk Manager as needed, assist all Residents with issues that do not need the Property Manager's involvement, regularly walk the property checking all areas to ensure proper operation/safety and investigate/report any incidents that may occur during the course of the shift. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies.
bealls Operations Supervisor beallsbealls Operations SupervisorHomestead, FLIf you are a leader that enjoys working with amazing team members, is passionate about connecting with the guest, and thrives in an energetic and fast paced environment, you will love the team-focused culture at bealls and Home Centric. Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business where “We Outfit the Family for Less”.
Operations Supervisor CVS Health CorpOperations SupervisorMiami, FL$17–$26 / hourAn Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
NewMIA Assistant Site Manager CovenantMIA Assistant Site ManagerMiami, FLp style="text-align:justify;line-height:normal;margin:0in;font-size:10pt;font-family:'times new roman' , serif">In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including: Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment). Capable of performing normal or emergency duties requiring moderate to arduous physical exertion, such as standing or walking/ patrolling for entire shift(s), climbing stairs, running and self-defense.
Grove Harbour Marina Dry Stack Marina Operations Supervisor Glaub ConsultingGrove Harbour Marina Dry Stack Marina Operations SupervisorMiami, Floridadiv style="margin-bottom:11px">Operations ManagementSupervise daily dry stack operations, including launching, hauling, and storage of vessels. The Dry Stack Marina Operations Supervisor is responsible for overseeing the daily operations of the Marina’s dry stack facility.
Operations Supervisor - Broker Dealer ItauOperations Supervisor - Broker DealerMiami, FloridaThis role goes beyond oversight and requires a leader who can navigate operational complexity, drive transformation, and build scalable solutions within our operating model. Supervise end-to-end custody operations, including settlements, margin controls, FX, derivatives (listed and OTC), and related activities.
South Florida Operations Supervisor EMPRIME SOLUTIONS LLCSouth Florida Operations SupervisorHallandale Beach, FLPRIMETONE and Emprime Solutions provide operational support services to multifamily communities, including janitorial services, concierge/front desk staffing, unit turnovers, resident support services, and property operational solutions across multiple markets. This role is ideal for someone with experience in property services, janitorial operations, staffing coordination, unit turnovers, client relations, and day-to-day field supervision within apartment communities.
South Florida Operations Supervisor CbSouth Florida Operations SupervisorHallandale Beach, FloridaPRIMETONE and Emprime Solutions provide operational support services to multifamily communities, including janitorial services, concierge/front desk staffing, unit turnovers, resident support services, and property operational solutions across multiple markets. This role is ideal for someone with experience in property services, janitorial operations, staffing coordination, unit turnovers, client relations, and day-to-day field supervision within apartment communities.
Operations Supervisor Pool CorpOperations SupervisorMiami, FL$19–$22 / hourli>Performs administrative activities associated with the effective management of warehouse operations and the prevention of inventory shrink, including performing cycle counts, managing freight bills/expenses, accounts payable discrepancies. Knowledge of industrial product lines such as pool and spa equipment, chemicals, construction materials, plumbing supplies, electrical supplies, HVAC supplies, auto parts, irrigation supplies, or similar industrial tangible goods helpful.
Intermodal Operations Supervisor IMEX USA Florida East Coast Railway Corp.Intermodal Operations Supervisor IMEX USAMiami, FLIf you have intermodal and/or railroad experience and thrive in a high-energy environment where every day brings new challenges, this is your opportunity to lead with impact, drive operational excellence, and make safety a top priority. This position ensures the safe, efficient, and timely transfer of containers between rail and truck, maintaining smooth coordination between drivers, dispatch, and maintenance teams.
General Maintenance Manager (Multi-Family Housing) Pratum CompaniesGeneral Maintenance Manager (Multi-Family Housing)Ft. Lauderdale, FL$85,000–$90,000 / yearFull timeStrong knowledge of building systems and construction methods, including mechanical, plumbing, roofing, HVAC, electrical and elevators in high-rise, mid-rise and garden style communities, experience to include a strong understanding of complex central plant mechanical systems (cooling towers, heat exchangers, boilers, chillers, pumping systems, BAS) and site life safety systems (fire panel, wet/dry sprinklers, generators, etc.) and elevator maintenance. • Support procurement and performance services related to maintenance, including, but not limited to, vendor service and general contracts, such as waste disposal, preventive maintenance, pest management, capital projects and repairs at the sites and all associated equipment in a safe and workmanlike manner in accordance with company policies and procedures.
Grove Harbour Marina Dry Stack Marina Operations Supervisor Glaub Consulting LLCGrove Harbour Marina Dry Stack Marina Operations SupervisorMiami, FLFull timediv style="margin-bottom:11px">Operations ManagementSupervise daily dry stack operations, including launching, hauling, and storage of vessels. Customer ServiceServe as a liaison for boat owners, addressing inquiries and resolving issues promptly.
Field Operations Supervisor Serve RoboticsField Operations SupervisorMiami, Floridap style="min-height:1.5em">This position is ideal for someone who enjoys working at the intersection of operations, technology, and robotics—balancing team management, logistics, and hands-on technical work. We are looking for a highly motivated Field Operations Supervisor to lead our field operations technician team while also providing technical support for our autonomous robot fleet.
PACE Operations Supervisor City Of HialeahPACE Operations SupervisorHialeah, FLBachelor's Degree in Parks & Recreation Management, Public Administration, Facility Management, Construction Management, or closely related field supplemented by five (5) years of progressively responsible experience in the maintenance and repair of parks, athletic fields and recreation facilities, two (2) years of which must have been at the supervisory level. • Must have ability to effectively communicate and interact with other employees and the public through the use of telephone and personal contact as normally defined by the ability to see, read, talk, stand, hear, hands to finger dexterity, handle, feel or operate objects, read and write English.
Operations Supervisor - Sign On Bonus: $3000.00 Grifols SAOperations Supervisor - Sign On Bonus: $3000.00Hollywood, FLThird Party Agency and Recruiter Notice: Agencies that present a candidate to Grifols must have an active, nonexpired, Grifols Agency Master Services Agreement with the Grifols Talent Acquisition Department. Typically requires 4 years of related experience with performing phlebotomy, donor processing, and plasma processing duties with demonstrated proficiency to handle difficult situations.
Regional Field Operations Supervisor Author Health LLCRegional Field Operations SupervisorFLp>You will ensure new and existing patients can successfully access and utilize our virtual-first care model: Conduct strategic in-person outreach to doctor's offices, hospitals, and patients' homes to educate potential patients, caregivers, and providers about Author Health's mission and services. You will support a team of field-based individuals to maximize their abilities to reach patients and create access to behavioral health services: Field Leadership & Coaching: Direct and mentor a team of Outreach Liaisons and Facilitated Telehealth Coordinators.
NewOperations Supervisor FirstService ResidentialOperations SupervisorHollywood, FLFull timechecking all related common hallways for construction debris), retrieve packages from Receiving for residents, relieve the Front Desk Manager as needed, assist all Residents with issues that do not need the Property Manager’s involvement, regularly walk the property checking all areas to ensure proper operation/safety and investigate/report any incidents that may occur during the course of the shift. Your Responsibilities: All employees are required to check in with the Property Manager during the issuance of a Tropical Storm or Hurricane Watch or Warning.
Branch Operations Supervisor - Commercial Insurance Insurance Office of AmericaBranch Operations Supervisor - Commercial InsuranceCoral Gables, FLRemote$60,000–$80,000 / yearFull timeb>About the Role: Responsible for direct management of Account Team staff, including assigning tasks and managing workflows, monitoring and improving staff performance, scheduling, human resource management, staffing, training, staff development, staff communication and support, process, policy, and procedure compliance, and modeling core values. Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs.
Operations Supervisor, Aircraft Maintenance - 2nd Shift Bombardier IncOperations Supervisor, Aircraft Maintenance - 2nd ShiftOpa Locka, FLAt Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Operations Supervisor, Unscheduled Maintenance (UMT) Bombardier IncOperations Supervisor, Unscheduled Maintenance (UMT)Opa Locka, FLAt Bombardier, we design, build and maintain the world's peak-performing aircraft for the world's most discerning people and businesses, governments and militaries. By prioritizing employee growth and development, we empower everyone to reach their full potential on their own terms, because the best work happens when you are free to be yourself and share your unique expertise.
Supervisor, Operations - Processing Vivex Biologics IncSupervisor, Operations - ProcessingMiami, FLli>Driven by a challenging sense of urgency for customer delivery while monitoring expense control, staff management, goods production, and value stream management in order to ensure that Operations run accordingly. Promotes Lean behaviors across the organization (includes leading and participating in Try storming, Brainstorming and other Lean related initiatives).
Wastewater Operations Supervisor Fort Lauderdale City CouncilWastewater Operations SupervisorFort Lauderdale, FL$69,302.27–$107,424.51 / year03 How many years of progressively responsible experience do you possess in the operation of an activated sludge wastewater treatment plant of at least 5 MGD with activated sludge processing, treatment via cryogenic air separation or VPSA, chlorine disinfection, biosolids/sludge dewatering, and deep well injection disposal of the effluent. Assists in interviewing candidates for employment and recommends in the interest of the City, that eligible applicants be hired and that subordinate employees be transfer, promoted, reassigned, disciplined or terminated; participates in the administration of collective bargaining agreements and in the adjustment of grievances.
Autonomous Vehicle Operations Supervisor - Over... Miami, USA MooveAutonomous Vehicle Operations Supervisor - Over... Miami, USAMiami, FLYou will also play a key role in training and team development, delivering onboarding and refresher training to frontline staff when needed, and providing actionable feedback to the central training team on skill gaps and improvement areas. Deliver training sessions for new or transitioning frontline staff as needed; identify training gaps and communicate improvement opportunities to the training team.
NewSurvey Operations Supervisor Fort Lauderdale City CouncilSurvey Operations SupervisorFort Lauderdale, FL$69,302.27–$107,424.51 / yearli>Five (5) to seven (7) years of progressively responsible surveying or varied technical work experience involving survey calculations, working with legal descriptions, field notes and plats; Two (2) years of experience as a CADD operator using AutoCAD current versions. Under the U.S. Department of Educations Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale.
Intermodal Operations Supervisor - IMEX USA Florida East Coast RailwayIntermodal Operations Supervisor - IMEX USAMiami, Floridap style="margin:0in 0.5in 0.0001pt 0.5in">While performing the duties of this job, the employee is occasionally exposed to high, precarious places; fumes or airborne particles; high temperatures; outside weather conditions; and vibration. If you have intermodal and/or railroad experience and thrive in a high-energy environment where every day brings new challenges, this is your opportunity to lead with impact, drive operational excellence, and make safety a top priority.
Supervisor, Ground Operations Veho Tech IncSupervisor, Ground OperationsFL$60,000–$70,000 / yearli>Ability to Plan and Prioritize Team and Business Initiatives - including quickly navigating technology platforms to manage operational and logistical challenges, having a consistent and intentional approach to team development, and a plan to drive continuous improvement with identified milestones. You will be responsible for the development of the warehouse staff, including coaching them on the skills necessary to be successful in the warehouse and developing for future success.
Retail Operations Supervisor PetSmart LLCRetail Operations SupervisorCutler Bay, FLp>Store Operations and Overall Store Experience: Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups. PetSmart's Process Lead (Retail Operations Supervisor) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy.
Bar operations Supervisor AC Element BrickellBar operations SupervisorMiami, FLThis position supervises bar staff, manages beverage programs, coordinates promotions and activations, maintains inventory and supply levels, and supports the overall Food & Beverage operation. Ensure proper staffing, productivity, and communication between the kitchen, bar, and front-of-house teams during dinner and late-night service periods.
NewSupervisor, Clinical Business Operations - Urology Department - Miami, FL University of MiamiSupervisor, Clinical Business Operations - Urology Department - Miami, FLMiami, FLp>UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. Current Employees: If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process.
Operations Supervisor, Full Time - Versace Miami Design District - FL Gianni VersaceOperations Supervisor, Full Time - Versace Miami Design District - FLMiami, FLSupport the sales team with various tasks such as running sizes, assisting at the cash wrap, advising on size and stock availability, etc. Assist in the preparation and execution of the store's physical inventory and actively participate in resolving inventory discrepancies, adjustments for all cycle counts and differential reports.
Food & Beverage Operations Supervisor Marriott Vacations WorldwideFood & Beverage Operations SupervisorDoral, Floridadiv>At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a Food & Beverage Ops Supervisor at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together.Operations Supervisor- Commercial Insurance (Remote) Insurance Office of AmericaOperations Supervisor- Commercial Insurance (Remote)Plantation, FLRemote$105,000–$125,000 / yearFull timei>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency.Operations Part-time Supervisor Life Time IncOperations Part-time SupervisorCoral Gables, FLAs the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club.Operations Supervisor- MIA (38491) Global Elite IncOperations Supervisor- MIA (38491)Miami, FLp>Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. Our security team is on the forefront of homeland security, safeguarding infrastructure and ensuring seamless and secure operations in many of the largest and busiest airports in the country.Operations Services Supervisor (Teller Manager) First Citizens BancShares IncOperations Services Supervisor (Teller Manager)Miami, FLli>Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank.Operations Supervisor Waste Connections IncOperations SupervisorMiami, FLHonoring our commitments provides our stakeholders peace of mind and establishes us as the premier waste services company in the markets we serve. You will be involved in the hiring, training, routing, supervising, coaching and performance of the drivers with primary emphasis on safety and customer service.12345678910Similar Job SearchesArea Director JobsArea Manager JobsArea Supervisor JobsAssistant Director JobsAssistant General Manager JobsAssistant Manager JobsAssistant Supervisor JobsClub Manager JobsDepartment Manager JobsDepartment Supervisor Jobs
Operations Supervisor- Commercial Insurance (Remote) Insurance Office of AmericaOperations Supervisor- Commercial Insurance (Remote)Plantation, FLRemote$105,000–$125,000 / yearFull timei>Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. This includes guiding team performance, ensuring compliance with established processes and procedures, maintaining service excellence, supporting staff development, and strengthening operational efficiency.
Operations Part-time Supervisor Life Time IncOperations Part-time SupervisorCoral Gables, FLAs the Supervisor you will work the opposite schedule of the Facility Operations Manager and act as Manager on Duty when needed. By doing safety checks and repairs, the Facility Operations Supervisor can assure the safety and cleanliness of the club.
Operations Supervisor- MIA (38491) Global Elite IncOperations Supervisor- MIA (38491)Miami, FLp>Global Elite Group is a highly specialized aviation security company, comprised of a diverse and collaborative team of committed professionals, industry leaders, and subject matter experts who rely on optimized processes and tools to deliver quality services. Our security team is on the forefront of homeland security, safeguarding infrastructure and ensuring seamless and secure operations in many of the largest and busiest airports in the country.
Operations Services Supervisor (Teller Manager) First Citizens BancShares IncOperations Services Supervisor (Teller Manager)Miami, FLli>Operations and Administration - Comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Team Management - Manage performance and personnel functions for a team, ensuring operational soundness while executing on a plan to deliver results that create value for the customer and meet the financial expectations of the bank.
Operations Supervisor Waste Connections IncOperations SupervisorMiami, FLHonoring our commitments provides our stakeholders peace of mind and establishes us as the premier waste services company in the markets we serve. You will be involved in the hiring, training, routing, supervising, coaching and performance of the drivers with primary emphasis on safety and customer service.