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Field Service Engineer

Tellus Solutions

Nashua, NH

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JOB DETAILS
SKILLS
American National Standards Institute (ANSI), Business Ethics, Calibration, Communication Skills, Computer Firmware, Computer Skills, Customer Relations, Customer Support/Service, ISO (International Organization for Standardization), ISO 9001, Identify Issues, International Electro-Technical Commission (IEC), Lift/Move 50 Pounds, Microsoft Office, Microwaves, Military, On Site Support, Organizational Skills, PC Software, Presentation/Verbal Skills, Preventative Maintenance, Quality Assurance, Quality Metrics, Radio Frequency, Software Installation, Software Upgrades, Test & Measurement Equipment, Test Automation, Test Equipment, Testing, Writing Skills
LOCATION
Nashua, NH
POSTED
5 days ago
The leading electronic measurement company who is also on the forefront of technology innovations. This role is for Field Service Engineer and we are looking for candidates to collaborate with Tellus Solutions to create innovative solutions and to fulfill on our client's mission.

Job Description:
  • Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting of Test & Measurement electronic equipment at our client service center or at our customer's sites.
  • Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required.
  • Perform calibration and adjustment procedures on client and non-client products.
  • Install software and firmware upgrades that may include re-image of the customer's instrument.
  • Utilize strong computer skills including automated Calibration Systems, Microsoft Office and other applications.
  • Understand, and utilize STE, TME, and PC based calibration software as required.
  • Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 client quality program.
  • Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training.
  • Use excellent communication and organizational skills to effectively interface with customers and peers.
  • Establish and maintain close communication with customers to ensure optimal performance of customers' and client Technologies' test equipment assets.
  • Ensure compatibility between customer expectation and support provided by client Technologies.
  • Work on service assignments with clearly defined objectives

Skills:
  • Must have calibration service experience of all types of client and Non-client Test Equipment to include RF/ Microwave skills to 50 GHz.
  • Must be able to work with minimal supervision and interface effectively with fellow team members, customers, and management while adhering to the highest standards of business ethics.
  • Must be knowledgeable of current quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025.
  • Requires ability and desire to learn system/automated calibration software.
  • Ability to calibrate instruments both manually and using automated test procedures.
  • Must have calibration service experience of all types of client Test Equipment.
  • Experience using automated calibration software platforms (STE, TME, PC Based, etc.) a plus.
  • Must have strong verbal and written communication skills to interface with customers and peers.
  • Must be flexible and capable to work in a changing priorities environment to meet strict performance metrics.
  • Understand project timeline, goals and processes and take the lead to complete those requirements.
  • Be able to interface and take the lead between the customer and client to solve complex project objectives.
  • Excellent troubleshooting and technical skills.
  • Candidates must be in local area (Nashua, NH) or willing to relocate themselves
  • Must have ability to lift 50 lbs.
  • Able and willing to work overtime as needed.

Requirements:
  • University Degree, Technical School or Military PMEL/TMDE -OR- equivalent industry experience of all types of client and Non-client Test Equipment to include RF/ Microwave skills to 50 GHz

About the Company

T

Tellus Solutions