- Perform manual and automated calibration, adjustments, preventative maintenance, troubleshooting of Test & Measurement electronic equipment at our client service center or at our customer's sites.
- Evaluate test failures, distinguishing between hardware & system software to determine if repair or re-alignment is required.
- Perform calibration and adjustment procedures on client and non-client products.
- Install software and firmware upgrades that may include re-image of the customer's instrument.
- Utilize strong computer skills including automated Calibration Systems, Microsoft Office and other applications.
- Understand, and utilize STE, TME, and PC based calibration software as required.
- Work and adhere to quality standards for ISO 9001, ANSI/NCSL Z540-3, and ISO/IEC 17025 client quality program.
- Assist in maintaining the Calibration team's accreditation through participation in proficiency testing, quality measure assurance programs, and applicable training.
- Use excellent communication and organizational skills to effectively interface with customers and peers.
- Establish and maintain close communication with customers to ensure optimal performance of customers' and client Technologies' test equipment assets.
- Ensure compatibility between customer expectation and support provided by client Technologies.
- Work on service assignments with clearly defined objectives
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