Clinic Manager Golden Steps ABAClinic ManagerPlymouth, IndianaFull timeDetermining case assignments for Behavior Technicians; Monitoring and observing feedback related to performance to make management decisions up to and including decisions around termination; Addressing and resolving Behavior Technician complaints; Collaborating and problem-solving with other departments to ensure general satisfaction; Coordinating with Human Resources and State Directors to make decisions around termination of Behavior Technicians; Collaborating closely with direct leaders and providing input on decisions of. This role is responsible for maintaining an up-to-date roster of Behavior Technicians (BTs) and their deployment and compliance status, collaborating with State Directors to determine staffing needs, maximizing BT utilization, and managing daily scheduling changes to limit overtime and non-billable hours.
New["Assistant Cost Manager","Assistant Cost Manager"] Rider Levett Bucknall["Assistant Cost Manager","Assistant Cost Manager"]South BendThe Assistant Project Manager is responsible for all independent construction cost control functions for review of the constructionprojects change orders including complete estimates, value analysis, schedule of values, comparisons, assisting with feasibility studies, and historical cost reports. The Assistant Project Manager should have the ability to identify opportunities within a project that will add value and help successfully accomplish the client's desired project outcome.
NewCommunity Manager The Scion GroupCommunity ManagerSouth Bend, INWork closely with partner departments for financial aspects of the property such as preparing annual and capital budgets, managing property expenditures, invoice entry, payroll, inventory, collection policies, forecasting, meeting revenue targets, credit card reconciliation, variance reporting, vendor service agreements and month-end processes. Implement and maintain Scion's customer experience philosophy including but not limited to brand integrity, reputation management, resident events, work order management, turnover, hiring and developing staff with a customer experience mindset.
Executive Chef NexdineExecutive ChefGoshen, IndianaNEXDINE Hospitality’s family of brands provides dining, hospitality, fitness center and facility management services to businesses, independent schools, higher education, senior living, and hospitals nationwide. The Executive Chef reports to the General Manager/Chef Director and is responsible for developing and executing culinary results to exceed customer expectations within a Senior Living Community.
NewPatient Sitter (MHO) Beacon Health SystemPatient Sitter (MHO)South Bend, INRequires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs, lift at least 50 pounds, to position/lift patients of various sizes and weights, manual dexterity and visual acuity necessary to care for patients, etc.) to perform the essential functions of the position. Requires the ability to perform basic patient care activities like assisting with patient repositioning, recording patient's food and liquid intake, reporting patient status changes to clinical team, etc.
Lead Technician E2 Optics, LLCLead TechnicianSouth Bend, INAbility to understand and effectively explain every aspect of the structured cabling system including pathways, spaces, horizontal cabling, backbone copper, backbone fiber optic, cross- and inter-connections, and testing. E2 Optics is one of the fastest-growing and most stable companies at the core of the tech industry-powering the infrastructure behind AI, cloud computing, and the innovations of tomorrow.
Night Time Shift Leader Papa John's International IncNight Time Shift LeaderSouth Bend, INAttention to Detail: Follows established guidelines and procedures to ensure accuracy; getsxa0work right despite pressing deadlines; concentrates on routine work details and organizesxa0 and maintains a system of records; is alert and aware of surroundings and carefully monitorsxa0technical equipment or processes.xa0xa0. Customer Focused: Commits to meeting the needs and expectations of the organization'sxa0internal and external customers; builds and maintains a customer base; delivers a high levelxa0of customer service; searches continually for ways to increase customer satisfaction (i.e.,xa0customer feedback).xa0xa0.
Shift Leader Papa JohnsShift LeaderSouth Bend, IN$15–$17Customer Focused: Commits to meeting the needs and expectations of the organization’s internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.
Night Time Shift Leader Papa JohnsNight Time Shift LeaderSouth Bend, IN$15–$17Customer Focused: Commits to meeting the needs and expectations of the organization’s internal and external customers; builds and maintains a customer base; delivers a high level of customer service; searches continually for ways to increase customer satisfaction (i.e., customer feedback). Attention to Detail: Follows established guidelines and procedures to ensure accuracy; gets work right despite pressing deadlines; concentrates on routine work details and organizes and maintains a system of records; is alert and aware of surroundings and carefully monitors technical equipment or processes.
Front Office Supervisor - Embassy Suites by Hilton South Bend at Notre Dame Hilton Worldwide Holdings IncFront Office Supervisor - Embassy Suites by Hilton South Bend at Notre DameSouth Bend, INHere''s what you''ll do during a typical day: Supervise front office team: Lead team members in performing all front office procedures, ensuring smooth check-ins, check-outs, and guest service delivery. As a Front Office Supervisor, you're not just supervising daily front office operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Knowledge Management Global Process Owner Bunge LTDKnowledge Management Global Process OwnerPB, INAs a premier agribusiness solutions provider, our team of ~34,000 dedicated employees partner with farmers across the globe to move agricultural commodities from where they're grown to where they're needed-in faster, smarter, and more efficient ways. Minimum Requirements: Education/Experience: Typically a Bachelor's degree in Information Management, Knowledge Management, or a related field, with 6-10 years of experience in knowledge management, including leadership experience.
Production Supervisor Bimbo CanadaProduction SupervisorElkhart, IN$63,500–$82,500 / yearIt is critical that the Team Leader builds a culture of continuous improvement and operational excellence, providing consistent leadership in working with bakery leadership and associates while emphasizing teamwork and collaboration that leads to high-quality products, high associate engagement, and successful financial results. Key Behavioral Competencies: Operational Execution: This role requires the ability to think strategically about business needs, set data-based priorities, and build plans with their associates, fellow Team Leaders and their Department Leader to achieve improved business KPIs.
Full-Time Stockroom Operations Supervisor Kohl's CorpFull-Time Stockroom Operations SupervisorMishawaka, INMaintain appropriate levels of product on the sales floor by processing incoming freight, managing an accurate stockroom and directing floor replenishment as necessary based on sell through and seasonal changes. In this role, you will be the expert in store operational processes, supervising store operations while working alongside and leading associates to deliver excellent customer service and operational efficiency.
NewJANITORIAL SUPERVISOR- 2ND SHIFT- WARSAW/MILFORD Ciocca Cleaning & RestorationJANITORIAL SUPERVISOR- 2ND SHIFT- WARSAW/MILFORDWarsaw, IN$18–$20 / hourCiocca Cleaning & Restoration is seeking a 2nd Shift Janitorial Supervisor to oversee cleaning operations at multiple customer locations in Warsaw and Milford, Indiana. Apply today and help lead a team that takes pride in delivering exceptional cleaning services throughout the Warsaw and Milford communities.
Respiratory Therapist I MHO Beacon Health SystemRespiratory Therapist I MHOSouth Bend, INLevel III- All previous level requirements must be met in addition to performing one or more of the following: Performs surgical bronchoscopies, provides independent respiratory support during a NICU/PICU transport, valid certified and/or registered pulmonary function technologist exam and/or valid specialty exam credentials from NBRC in your qualifying area of practice. Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/equipment up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.
NewMeat Associate SpartanNash Associates, LLCMeat AssociateSouth Bend, INOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Task Associate Ulta Beauty IncTask AssociateGoshen, INWe bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label. Ulta Beauty is the largest North American beauty retailer and the premier beauty destination for cosmetics, fragrance, skin care products, hair care products and salon services.
Assistant Store Manager O'Reilly Automotive IncAssistant Store ManagerElkhart, INSupervise the customer service levels on the retail showroom to include team member execution on customer service programs (Related sales, Hi5, Rock the Call, Never Say No, Rock the Lot, etc…) Work with the store manager to ensure the retail sales counter is adequately staffed, especially during peak retail business hours (lunch, late- afternoons, evenings, weekends, etc.) Assist the store manager in setting team member goals, providing feedback on goal achievement, coaching/mentoring team members, and making sure team members are staying current on their individual training. Perform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area.
Store Manager Walgreen CoStore ManagerGranger, IN$50,000–$120,000 / yearModels and shares customer service best practices with all team members to deliver a distinctive and delightful customer and patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Supervises merchandising by planning and implementing sets and resets and revisions of basic department and end stands, display tables, and promotional space, using multiple discount pricing, signs, advertising, promotional items, seasonality, etc.
Pool Monitor UMH Properties IncPool MonitorElkhart, INUMH Properties, Inc. is a publicly traded Real Estate Investment Trust (REIT) on the New York Stock Exchange (NYSE:UMH) with over 50 years in the manufactured housing industry. Enforce pool rules such as restrictions on diving, running, horseplay, and other unsafe activities to prevent accidents, injuries, and unsafe behaviors.
Project Manager - South Bend FAIRCHILD COMMUNICATION SYSTEMS, INC.Project Manager - South BendSouth Bend, INESSENTIAL FUNCTIONS: Plans, organizes, and staffs communication system construction projects to ensure that projects are completed profitably, in a timely manner, and according to customer expectations. Fairchild Communication Systems, Inc., a state leader in systems integration, is seeking a skilled and proactive Project Manager to join our dynamic team at the South Bend location.
Salon Manager Regis CorporationSalon ManagerGranger, INWe offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success. Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Service Manager (Michigan Rd) Texas Roadhouse Holdings LLCService Manager (Michigan Rd)Michigan Road, INDirecting work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
Restaurant Manager Texas Roadhouse Holdings LLCRestaurant ManagerB-Ft.Wayne, INDirecting work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant. As a Restaurant Manager, your responsibilities would include: Manage hourly employees, including conducting performance evaluations, coaching and discipline.
Restoration Project Manager ServproRestoration Project ManagerMishawaka, Indiana$70,000–$90,000 / yearWe’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
NewEnvironmental Health & Safety (EHS) Manager: Collins Bus Forest River, Inc.Environmental Health & Safety (EHS) Manager: Collins BusElkhart, INCoordinate waste management (non-hazardous, hazardous (RCRA), universal, etc.) activities including on-site waste accumulation and storage, inspections, training, recordkeeping/reporting, shipping, and disposal with licensed and reputable waste management vendors in accordance with all local, state and federal rules and regulations. Identifies and resolves problems in a timely manner; Accurately gathers and analyzes information and data to drive and improve performance; Excellent problem-solving skills in a team environment; Excellent reasoning skills when dealing with emotional topics and situations.
Manager Custodial Andrews AcademyManager CustodialBerrien Springs, MIWhile it is impossible to predict all situations that someone might encounter while performing their duties, it is understood that employees will occasionally work around or near machinery, equipment, fumes, or airborne particles, toxic or caustic chemicals, blood-borne pathogens, vibration, and other environments associated with custodial work. Manage office operations through serving as a personnel supervisor for employment-related tasks (hiring, evaluation, termination) in coordination with the workers assigned task supervisor and Building Supervisors.
Full-Time Assistant Store Manager Aldi IncFull-Time Assistant Store ManagerStevensville, MIWhen you join our team as an Assistant Store Manager, you'll take on key store management responsibilities including assisting with supervising day-to-day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team. Assists their direct leader with achieving the store payroll and total loss budget, inventory counts, and training new employees.
Delivery Driver(02587) 30830 Old US-20 Domino's Pizza IncDelivery Driver(02587) 30830 Old US-20Elkhart, INTeam Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutters, and pizza peels, and scales. From Delivery Driver to Manager Trainee, Manager Trainee to General Manager, General Manager to District Manager, or even Franchisee or Director of Operations, our stores offer a world of opportunity.
Cost Manager Rider Levett Bucknall UK LtdCost ManagerSouth Bend, INThe Cost Manager provides cost management services, including invoice validation, cost forecasting and reporting, change management, close-out administration, procurement management, earned value, and value engineering. Support value engineering initiatives to optimize cost efficiency while maintaining quality and scope Review contractor and vendor closeout documentation to ensure compliance with contractual requirements and successful project completion.
Operations Manager Andrews AcademyOperations ManagerBerrien Springs, MIThis role oversees all front office services, supervises student workers, and provides operational support across Academic Records for both routine tasks and special projects. People-centered problem solving: Commitment to cross-functional problem solving, a people-oriented environment, positive responses to change, and working successfully with a diverse community is expected.
Assistant Cost Manager Rider Levett Bucknall UK LtdAssistant Cost ManagerSouth Bend, INThe Assistant Cost Manager is responsible for all independent construction cost control functions for review of the construction projects change orders including complete estimates, value analysis, schedule of values, comparisons, assisting with feasibility studies, and historical cost reports. The Assistant Project Manager should have the ability to identify opportunities within a project that will add value and help successfully accomplish the client's desired project outcome.
NewMgr Quality Engineering I AM GeneralMgr Quality Engineering IMishawaka, IndianaProvide Quality leadership for Integrated Product Teams (IPT), Product Development Teams (PDT), Engineering Change Notices (ECN), Engineering Try-Outs, Production Trial Runs, and Quality Steering Committee (QSC) reviews and approvals. Manual Dexterity: must be able to regularly make quick, accurate, skillful, and coordinated movement with hands and arms to grasp, place, move, or use objects such as phone, computer, and other office equipment, tools, or controls.
Account Manager Hub International InsuranceAccount ManagerSouth Bend, Indiana$50,000–$60,000 / yearDisclosure required under applicable state or municipality regulations: The expected salary range for this position is $50,000-$60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. The Account Manager will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.
Returning Assistant Store Manager - Spirit work4spiritReturning Assistant Store Manager - SpiritSouth Bend, IN$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
NewProject Manager (Digital/I&C) Westinghouse Electric Co LLCProject Manager (Digital/I&C)Bridgman, MI$60–$95 / hourWECTEC Staffing Services provides customer-focused solutions with offerings ranging from high-volume and low-cost to specialized niche solutions, never compromising on delivering best-in-class customer service to both our clients and our employees each day. At WECTEC Staffing Services, a wholly owned subsidiary of Westinghouse Electric Company LLC, we recognize that our employees are our most valuable asset, and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.
Professional Service Manager connecteamProfessional Service ManagerUtah, INRemoteBacked by $220M+ from Insights Partners, Stripes, and Tiger Global, Connecteam is rapidly expanding worldwide - empowering frontline teams to work smarter, stay connected, and operate with greater efficiency. Collaborate with Customer Success, R&D, and integration partners (including payment processing providers) to support seamless implementations, troubleshoot issues, and ensure a best-in-class customer experience.
Kitchen Manager Texas Roadhouse Holdings LLCKitchen ManagerB-Clarksville, INBubba's 33, part of the Texas Roadhouse brand family, is looking for a rockstar Kitchen Manager to oversee all Back of House operations and be responsible for purchasing, receiving, preparing, and presenting all food products in a timely manner, according to established recipes, and procedures. Directing work for Back of House employees, including setting hours and weekly schedules, and assigning tasks before, during and after open hours of the restaurant.
Service Manager Texas Roadhouse Holdings LLCService ManagerB-Greenwood, INDirecting work for employees including setting hours and weekly schedules and assigning tasks before, during, and after open hours of the restaurant. Creating a fun, safe environment by following our core values and operational goals, and implementing contests, theme nights, and creating incentives for the staff.
NewAdministrative Office Manager Boys & Girls Clubs of Elkhart CountyAdministrative Office ManagerGoshen, IndianaAdministrative Office Manager Job Summary: The Administration Office Manager provides essential administrative and operational support to the Administration Office, KidsCare Department, and other program areas as needed. This role plays a vital part in ensuring smooth day-to-day operations, directly supporting the care and experiences of the children and families we serve.
Kitchen Manager (Michigan Rd) Texas Roadhouse Holdings LLCKitchen Manager (Michigan Rd)Michigan Road, INDirecting work for Back of House employees, including setting hours and weekly schedules, and assigning tasks before, during and after open hours of the restaurant. At Texas Roadhouse we have a fun culture with flexible work schedules, discounts in our restaurants, friendly competitions, recognition, formal training, and career growth opportunities.
New["CATERING CAPTAIN (FULL TIME)","CATERING CAPTAIN (FULL TIME)"] Compass Group USA["CATERING CAPTAIN (FULL TIME)","CATERING CAPTAIN (FULL TIME)"]Niles$21–$23 / hourFull-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home ProgramFull-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. Eurest is proud to serve the world's most respected successful corporations, including many of the Fortune 500.Job SummarySummary: Coordinates catering staff schedules to ensure all functions are delivered, served and cleared in a timely fashion.
Guest Services Associate 3p-11p General AccountsGuest Services Associate 3p-11pMishawaka, IndianaChecking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
Lead Janitor (Full Time) Compass Group USA IncLead Janitor (Full Time)New Carlisle, INFull-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program. ESFM is the corporate Integrated Facilities Management (IFM) division of Compass Group USA and a Keystone member of the International WELL Building Institute (IWBI).
Billing & Collections Manager (BOM) Trilogy Health Services LLCBilling & Collections Manager (BOM)South Bend, INThey handle financial tasks such receiving and depositing payments, making collections calls and issuing letters, discussing payment arrangements with account holders, and working with Medicare, Medicaid and insurance companies on eligibility, claims and reimbursements. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work.
Assistant Store Manager Johnny's MarketsAssistant Store ManagerMarcellus, MI$17.50–$20.50 / hourOur family-owned, Michigan-based chain of convenience stores can now be found at more than 60 Shell gas stations across Michigan and Northern Indiana, giving people a fun, friendly place to find a great cup of coffee, yummy snacks for the road, and home and car necessities. You'll also be in charge during second and third shifts and whenever the Store Manager is away, helping your store stay clean, stocked, safe, and looking great morning, noon, and night.
Assistant Manager Facility And Maintenance Moog Inc.Assistant Manager Facility And MaintenanceBangalore, INAreas of responsibility include delivering administrative and related support services to the organization; managing reception, greeting guests/visitors, issuing security passes, receiving and relaying telephone messages from internal and external sources; providing office mailroom support; vehicle fleet administration; document management; managing, planning, repairing, and maintaining the organization's facilities and assets; maintaining buildings, facilities, and grounds in clean/hygienic condition; ensuring safety and security of the organization's employees, clients, visitors and property; and managing the operations of the library network and associated services. Qualifications/ Experience: Work requires advanced knowledge that includes some understanding of theoretical concepts used by professionals in the job area, but the emphasis is on the practical application of specialized methods, systems, and procedures.
Customer Service Manager SpartanNashCustomer Service ManagerGoshen, IndianaOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.
NewManager, Grocery SpartanNashManager, GroceryGranger, IndianaOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.
Bakery Manager SpartanNashBakery ManagerGranger, IndianaOur braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers. Manage a team that completes all stocking, production, and additional tasks to ensure product quality, production planning, accuracy, and date sensitive rotation, as well as ensure all spoiled/damaged products are handled per established guidelines.