Mental/Psychological: Works cooperatively and interacts appropriately with those contacted in the course of work, including the general public; responds quickly to changing priorities; communicates effectively orally; performs effective multi-tasking; utilizes basic reading, writing, and math skills; understands, remembers, and carries out job instructions; knows, understands, and consistently applies safety rules, policies, and guidelines. May involve standing or sitting; occasionally stooping, bending, kneeling, crouching, reaching, and twisting; lifting, carrying, pushing, and/or pulling light to moderate amounts of weight; operate office equipment requiring repetitive hand movement and fine coordination including the use of a computer keyboard; verbally communicate to exchange information.