Santa Ynez, California30+ days ago
Responsibilities: Responsible for all THE CLUB at Chumash desk operations including greeting guests, opening and maintaining player accounts, responding to player account inquiries -soliciting new Club Members, serving as problem-solver for property wide guest concerns, using proper phone etiquette and message handling procedures, maintaining updated resort knowledge providing information of and assisting with casino, Food & Beverage, promotions, retail, Chumash Spa, hotel, and special events. Promotes and uses suggestive selling techniques to sell the Chumash Casino Resort, specifically Club Membership, hotel, Chumash Spa, retail, restaurant, casino, and special events.