NewSales and Operations Management Trainee Penske Truck RentalSales and Operations Management TraineeCOMSTOCK PARK, MIWillingness to travel as necessary within the district (customers yards, close geographical area and training sites), work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required. Penske will introduce you to our sales processes, leading-edge technology and winning company culture through ongoing training and mentoring to help cultivate the skills and expertise you need to succeed in all aspects of our business: sales, operations, finance, customer service, technology and more.
Tax Manager, Core Tax Services bdo consultingTax Manager, Core Tax ServicesGrand Rapids, MI$112,000–$150,000 / yearThe Tax Manager, Core Tax Services is responsible for advising clients on the tax implications of their business objectives, evaluating and selecting alternative actions to lessen tax burden and cost of compliance, identifying different methods of complying with tax regulations while acting as the primary client contact for complex tax issues. Tax Specialization: Develops an in-depth understanding of the technical and practical issues and opportunities regarding one or more areas of taxation, e.g., individual, corporate, property, sales, corporate, pass-through, state and local, international, expatriate, transfer pricing, credits and incentives, compensation and benefits, accounting methods, R&D tax benefits.
NewQA, Food Technologist Advantage SolutionsQA, Food TechnologistGrand Rapids, MISupport the development, implementation and administration of Quality Assurance operational procedures, policies, programs and systemsParticipate in overall product development processMaintain the on-site sensory test kitchenDrive private label quality assurance testing program for specific products or clientsPerform the day to day management of the retailer's customer feedback programs for private brandsResolve issues or concerns regarding current product quality and recommends solutions for corrective action with VendorAudit critical categories for quality integrity and food safetyDesign, execute, and analyze results from consumer tests and sensory evaluations of Private Label brand and competitive brand productsTrack and monitor federal and state regulations for products and packaging Supervisory ResponsibilitiesDirect Reports. Regardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time).
Associate Communications Specialist MillerKnoll IncAssociate Communications SpecialistHolland, MIThe Associate Communications Specialist develops and executes internal employee communications for various functions across the business and supports live meetings, events, and other employee facing communications deliverables as needed. Activates and oversees multi-channel messaging strategies and global executive communications designed to advance business needs and keep associates at all levels of the company informed and engaged.
NewASSOCIATE DIRECTOR, MARKETING OPERATIONS / CMU ONLINE Central Michigan UniversityASSOCIATE DIRECTOR, MARKETING OPERATIONS / CMU ONLINEGrand Rapids, MI$66,000–$86,600 / yearWorking in close collaboration with CMU Online's marketing director, the associate director plays a key role in coordinating campaigns, managing timelines, and ensuring marketing efforts are delivered effectively, aligned with audience needs, and supportive of CMU Online's enrollment goals. Employee Group Professional & Administrative -Salary Staff Pay Level Pay Range $66,000 - $86,600* Division Academic Affairs Department CMU Online Position Status Regular Position End Date Employment Status Full-Time FTE 1.00 Position Type 12 month Weekly Work Schedule Mon-Fri, 8:00 a.m.
Direct Marketing Associate - KENTWOOD RMF RenewalDirect Marketing Associate - KENTWOODKentwood, Michigan$17.48–$26.22 / hourOur portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Vigorously and diligently work to generate leads while engaging in door-to-door campaigning in assigned territory generating qualified sales opportunities as instructed by the Direct Marketing Manager.
Direct Marketing Associate - KENTWOOD Andersen CorporationDirect Marketing Associate - KENTWOODKentwood, MichiganOur portfolio of brands — Andersen Windows & Doors, Renewal by Andersen and Fenetres MQ — is crafted to serve customers across the new residential, home improvement and light commercial building sector. Vigorously and diligently work to generate leads while engaging in door-to-door campaigning in assigned territory generating qualified sales opportunities as instructed by the Direct Marketing Manager.
Direct Marketing Associate - Greater Michigan, Grand Rapids, MI Andersen CorporationDirect Marketing Associate - Greater Michigan, Grand Rapids, MIGrand Rapids, MIProfit sharing will be paid out in quarterly installments to provide eligible employees with payments throughout the year, with payment amounts tied to quarterly operating profit performance. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information.
Marketing Coordinator RockfordMarketing CoordinatorGrand Rapids, MIPersonal protective equipment (PPE) including proper footwear, hard hat, safety glasses, hearing protection (if applicable), high visibility vest and/or other special clothing shall be worn on construction sites at all times unless otherwise specified. With regional offices in the Midwest and Southeast, we’ve built projects totaling more than $5 billion in varying scope and size, serving education, healthcare, hospitality, multi-unit, mixed-use, senior living, manufacturing and industrial clients.
Marketing Operations Assistant Praxis PackagingMarketing Operations AssistantGrand Rapids, MichiganFull timeThis role is responsible for maintaining marketing content and communications, supporting CRM and lead management activities, coordinating digital marketing initiatives, preparing reports, and assisting with internal and external communications. The position works closely with sales, marketing, leadership, and external vendors to ensure operational efficiency, data accuracy, brand consistency, and effective execution of marketing programs.
Brand Marketing Assoc III- Portfolio Strategy Amway CorpBrand Marketing Assoc III- Portfolio StrategyAda, MI$78,108–$96,486 / yearHow you would contribute to the role: Actively contribute to our Portfolio Management team through partnering with teammates, global counterparts, and cross-functional business partners across Brand Management, R&D, Analytics, Finance, and others to design, develop, and deliver meaningful improvements to critical Global Marketing strategies. You will partner directly with Global stakeholders as well as cross-functional business partners to learn, align, design, co-create, and provide value through: implementing best practices, designing strategies, process improvements, providing insights & guidance, and developing actionable goals, KPIs, and measures.
NewClient Service Associate NR Stifel Financial CorpClient Service Associate NRHolland, MIThe Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s). Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.
Sales Associate - Part-Time PVH CorpSales Associate - Part-TimeMIIn addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. About PVH: We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.
NewGSRP Associate Teacher New Branches Charter AcademyGSRP Associate TeacherGrand Rapids, MichiganDemonstrates exceptional classroom techniques, which include the art of questioning, clarity of assignments, communicating, an atmosphere of mutual respect, independent thought and expression and student and teacher experiences in large and small groups. Much like a superintendent's office, Choice Schools provides invaluable assistance in various crucial areas, including instruction, professional development, curriculum, human resources, finance, compliance, communications, and enrollment.
["Associate Demand Planning Manager","Associate Demand Planning Manager"] BISSELL["Associate Demand Planning Manager","Associate Demand Planning Manager"]Grand RapidsQualifications REQUIRED EDUCATION AND EXPERIENCEBachelor\'s Degree in Supply Chain, Business, Statistics, Mathematics, Economics, or related field.5+ years of Supply Chain, Demand Planning, Forecasting, or related experience.4+ years of planning or forecasting experience supporting retail customers. This role develops and drives consensus demand plans by leveraging advanced forecasting techniques, customer insights, business intelligence, and close collaboration with Sales, Marketing, Finance, Supply Chain, and executive leadership teams.
Client Service Associate - NR StifelClient Service Associate - NRHolland, MichiganFull timeWhat You'll Be Doing: The Client Services Associate (NR) assists one or more Financial Advisor(s) (FA(s)) with the opening and maintenance of client accounts and records, performs a wide variety of administrative support duties, including but not limited to, word processing, preparing mailings, filing, answering the phone, obtaining approvals for FA(s) communications and advertisements, provides overall customer service support to clients, may enter trades as directed by the FA(s). Stifel is home to approximately 9,000 individuals who are currently building their careers as financial advisors, research analysts, project managers, marketing specialists, developers, bankers, operations associates, among hundreds more.
Associate Business Manager, Own Brands Advantage SolutionsAssociate Business Manager, Own BrandsGrand Rapids, MichiganFull timeRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers.
Development Associate Moka CorpDevelopment AssociateWyoming, MIShares information with MOKA employees to cultivate a culture of philanthropy including data about funds raised, transparency of funds used, and opportunities to give. Researches topics for writing newsletters, stories for the MOKA donor news page, social media posts and other publications.
Associate Creative Director, Copy Wolverine WorldwideAssociate Creative Director, CopyRockford, MichiganIn 2025, the Company was recognized by Footwear News as Company of the Year, by Forbes as one of America’s Dream Employers, America’s Best Employers for Women, and America’s Best Employers for Company Culture, and by Inspiring Workplaces as one of the Most Inspiring Workplaces Globally. We are looking for a writer and creative leader with a deep respect for the craft of copywriting, someone who obsesses over language, tone, rhythm, and narrative, and understands how powerful storytelling can move people, shape culture, and build enduring brands.
Associate Business Manager, Own Brands DaymonAssociate Business Manager, Own BrandsGrand Rapids, MichiganFull timeRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers.
Associate Business Manager, Own Brands Daymon Worldwide IncAssociate Business Manager, Own BrandsGrand Rapids, MIRegardless of any such estimate, schedule, or guideline, associates must always record all time worked for our company (which includes but is not limited to on-site work time in an assigned store, office, or other work location; required waiting time; administrative time; and work-related travel time). Responsibilities: Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers.
Part Time Sales Support Associate - CALVIN KLEIN PVHPart Time Sales Support Associate - CALVIN KLEINGrand Rapids, MichiganIn addition to complying with all applicable laws, PVH is also committed to ensuring that all current and future PVH associates are compensated solely on job-related factors such as skill, ability, educational background, work quality, experience and potential. We are brand builders who focus our passion and creativity to build Calvin Klein and TOMMY HILFIGER into the most desirable lifestyle brands in the world and at the same time position PVH as one of the best-performing brand groups in our sector.
NewAssociate Tennis Pro MVP Sports ClubsAssociate Tennis ProGrand Rapids, MIPhysical Requirements: Bend, stoop, crouch, climb, stand, sit and turn/pivot; lift/lower, push, pull and carry up to 40 lbs; perform office tasks using simple hand grasping, fine hand manipulation and reach associated with assigned tasks such as paperwork, typing, and/or word processing, filing, calculating and use of telephone; see, hear, and speak with sufficient capability to perform assigned tasks and maintain proper job safety conditions. We provide corporate service support in the areas of finance, marketing/communications, information systems, human resources, property management and operational development including sales, fitness, and operations.
Client Service Associate Raymond James Financial IncClient Service AssociateGrand Rapids, MIThe ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. Celebrating more than 60 years of rich history and recognition for service and excellence in the Financial Services industry, Raymond James is seeking a dynamic Client Service Associate who is a motivated, detail oriented and creative problem solver to join our growing team.
Registered Client Service Associate Raymond James Financial IncRegistered Client Service AssociateHolland, MIThe ideal candidate will have effective communication skills across multiple platforms (phone, email, in-person, virtual), as well as the ability to organize, manage, and track multiple, detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced, task-oriented work environment. s66 - Uniform Combined State Law Examination - Financial Industry Regulatory Authority (FINRA), s7 - General Securities Representative Examination - Financial Industry Regulatory Authority (FINRA), Securities Industry Essentials Exam (SIE) - Financial Industry Regulatory Authority (FINRA).
Part Time Flex Sales Associate Pandora ASPart Time Flex Sales AssociateMI$13–$14.50 / hourComfortable working a schedule that varies with business needs - including periods with few or no scheduled hours, balanced by increased availability during peak times. Our Flex Sales Associates shine when they: Dare to exceed individual and store sales goals by building a genuine connection with our fans.
Sales Associate J.JillSales AssociateGrand Rapids, MichiganPhysical Requirements: Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter.
Supply Chain Associate Fastenal CoSupply Chain Associatehudsonville, MIo Possess a current full valid driver's license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed. In addition to managing inventory, you'll play a pivotal role in supporting business-to-business operations by administering procurement, sourcing, and quoting functions that seamlessly meet the needs of our customers and drive the success of their business.
Retail Golf Services Associate PGA TourRetail Golf Services AssociateGrand Rapids, MichiganReporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. Additionally, they will assess and diagnose club issues, provide clear communication about repair options, and document service orders accurately to support inventory management, all while fostering a culture of safety and ethical conduct.
Club Services Associate PGA TourClub Services AssociateGrand Rapids, MichiganReporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. Additionally, they will assess and diagnose club issues, provide clear communication about repair options, and document service orders accurately to support inventory management, all while fostering a culture of safety and ethical conduct.
NewAssociate Territory Manager - Chicago/Detroit/Grand Rapids Becton Dickinson and CoAssociate Territory Manager - Chicago/Detroit/Grand RapidsGrand Rapids, MIFor most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. It takes the imagination and passion of all of us-from design and engineering to the manufacturing and marketing of our billions of MedTech products per year-to look at the impossible and find transformative solutions that turn dreams into possibilities.
Tax Experienced Associate, Business Incentives Group BDO USA PCTax Experienced Associate, Business Incentives GroupGrand Rapids, MI$63,000–$115,500 / yearAs a Tax Experienced Associate, Business Incentives Group, you will help achieve BDO's core purpose-helping people thrive every day-by helping companies and individuals identify and claim government incentives designed to promote innovation and economic and job growth in the U.S. Like the BIG Tax Credit. As a Tax Experienced Associate, you will have the opportunity and charge to innovate as well, collaborating with BDOers in all of our business lines as well as with our clients' innovation leaders, in tax, accounting, and finance, and also in their BIG, engineering, software, manufacturing, scientific, medical, and other BIG-related departments.
Part Time Core Sales Associate Pandora ASPart Time Core Sales AssociateGrandville, MI$13–$14.50 / hourYou consistently deliver on KPIs, embrace being fully cross-trained across store functions, and bring leadership potential by mentoring and supporting new team members - living our values to Dream, Care, Dare, and Deliver every day. Our Part-Time Core Sales Associates shine when they: Dare to exceed individual and store sales goals by building a genuine connection with our fans.
NewRetail Sales Associate-RIVERTOWN CROSSINGS MALL Bath & Body Works IncRetail Sales Associate-RIVERTOWN CROSSINGS MALLGrandville, MIOur associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment. Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
Retail Sales Associate-WOODLAND MALL Bath & Body Works IncRetail Sales Associate-WOODLAND MALLGrand Rapids, MIOur associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment. Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
NewRetail Sales Associate-GREEN RIDGE SQUARE Bath & Body Works IncRetail Sales Associate-GREEN RIDGE SQUAREGrand Rapids, MIOur associates are dedicated to delivering exceptional and consistent customer experiences that positively impact sales growth in their store and contribute to a positive, high-energy environment. Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.
Front Desk Associate FastSignsFront Desk AssociateGrand Rapids, MichiganThis position supports the overall success of the sales team by managing front desk operations, assisting with administrative tasks, and ensuring smooth communication between customers and internal staff. The Front Desk Associate serves as the first point of contact for customers and plays a vital role in creating a welcoming and professional experience.
Associate, Tax Equity Renewable Energy Investment Banking BDO USA PCAssociate, Tax Equity Renewable Energy Investment BankingGrand Rapids, MI$125,000–$175,000 / yearThe firm has broad industry expertise having closed transactions across industries including the Manufacturing & Distribution, Consumer, Food & Retail, Healthcare & Life Sciences, Business Services, Energy & Natural Resources and Technology, Media & Telecom sectors. BDO Capital Advisors, a wholly-owned affiliate of BDO USA, P.C., is a leading middle market investment bank that focuses on sellside advisory, acquisition advisory, capital raising and board advisory services.
Zuora - Solution Architect - Senior Associate PwCZuora - Solution Architect - Senior AssociateGrand Rapids, MI$77,000–$202,000 / yearPwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy . As an Oracle lead to revenue at PwC, you will focus on working with Oracle's suite of applications and tools designed to manage the entire customer journey, from lead generation to revenue realisation and customer satisfaction.
Club Services Associate PGA Tour Superstore IncClub Services AssociateGrand Rapids, MIReporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. Additionally, they will assess and diagnose club issues, provide clear communication about repair options, and document service orders accurately to support inventory management, all while fostering a culture of safety and ethical conduct.
Retail Golf Services Associate PGA Tour Superstore IncRetail Golf Services AssociateGrand Rapids, MIReporting to the Sales and Service Manager, a Club Services Associate will execute all Club Services, including re-gripping, re-shafting, loft and lie adjustments, and front-end operations like returns, exchanges, and promotions. Additionally, they will assess and diagnose club issues, provide clear communication about repair options, and document service orders accurately to support inventory management, all while fostering a culture of safety and ethical conduct.
Optician / Sales Associate GrandvilleOptician / Sales AssociateKentwood, MichiganGENERAL FUNCTION: The basic function of the Optician is to attract and retain patients by delivering an exceptional patient experience, foster patient retention, and promote outstanding doctor satisfaction. MAJOR DUTIES & RESPONSIBILITIES: Drive profitable store sales by fostering a retail selling culture by practicing through role-playing, and using effective retail sales skills.
Associate Director of Commercial Pricing and Contract Strategy PadagisAssociate Director of Commercial Pricing and Contract StrategyWyoming, MichiganWe’ve already established a successful track record of launching first-to-file and first-to-market generic pharmaceutical products that have helped to make prescription products more affordable for patients and reduce costs for the healthcare system. Collaboration with Sales and Marketing : Partner with Sales and Marketing teams to design promotional pricing structures, volume-based discounts, or customer-specific contracts tailored to business needs.
Associate Business Manager Own Brands Advantage Solutions IncAssociate Business Manager Own BrandsGrand Rapids, MIResponsibilities: Supports specific private label products &/or categories through analysis & development of marketing plans; product promotions; advertising; in-store displays; merchandising strategies; inventory forecasting; inventory forecasting; category support for small categories/suppliers. Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry!
Account Associate - State Farm Agent Team Member Ben Vanbiesbrouck - State Farm AgentAccount Associate - State Farm Agent Team MemberMuskegon, MIFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Ben Vanbiesbrouck - State Farm Agent, you are vital to our daily business operations and customers’ success. I’ve coached the Boys High School Golf team at WMC High School for several years and volunteer with the Lakeshore Junior Lumberjacks youth hockey program.
Account Associate - State Farm Agent Team Member Kevin Curtis - State Farm AgentAccount Associate - State Farm Agent Team MemberGrand Rapids, MIFull timeROLE DESCRIPTION: As Account Associate - State Farm Agent Team Member for Kevin Curtis - State Farm Agent, you are vital to our daily business operations and customers’ success. Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance sales, we want to hear from you! www.agentcurtis.com.
Salesforce CTA, Associate Vice President Deloitte Touche Tohmatsu LtdSalesforce CTA, Associate Vice PresidentGrand Rapids, MI$171,500–$292,000 / yearWe can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Associate Digital Product Manager MillerKnoll, Inc.Associate Digital Product ManagerZeeland, MIDemonstrated high level of written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships. Consults and advises users and stakeholders (including but not limited to: salespeople, dealers, customers, and vendors) on business processes and general application of Herman Miller's customer-facing technology.
Associate Digital Product Manager MillerKnoll IncAssociate Digital Product ManagerZeeland, MIDemonstrated high level of written, verbal and interpersonal skills to communicate information, ideas, procedures and processes in a logical sequence; at a level appropriate to the audience and resulting in effective working relationships. Consults and advises users and stakeholders (including but not limited to: salespeople, dealers, customers, and vendors) on business processes and general application of Herman Miller's customer-facing technology.
NewSales Associate Trilogy Health Services LLCSales AssociateMuskegon, MIThe Sales Associate is a member of the campus Sales & Growth Team that supports the Director of Sales with customer-related tasks, including answering phones, assisting with tours, managing data and leads, and addressing customer inquiries. Generates admissions through referral partnerships and advancing the inquiry sales process through follow- up and closing to achieve daily/weekly/monthly expectations in partnership with the Community Sales Representative (CSR) and Executive Director as evident through use of the CRM system.