NewProperty Adjuster Specialist - Field USAAProperty Adjuster Specialist - FieldOklahoma City, OKRemote$69,920–$133,620 / yearProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
AI Governance Specialist OU Medicine, Inc.AI Governance SpecialistOklahoma City, OKFull timeAble to articulate AI's transformative impact on current and future business objectives, including its potential to drive new business models, regenerate existing workflows, optimize operations, and deliver measurable value based on key performance indicators (KPIs). Ability to bridge communication gaps and foster cross-functional synergy to align AI initiatives seamlessly across diverse business units and functions and effectively communicating complex AI topics to various stakeholders.
Insurance Specialist Full Time United Surgical Partners International IncInsurance Specialist Full TimeOklahoma City, OKEnsures that all notifications to payers are completed, authorizations obtained, verifies coverage and benefits, reviews and corrects each pre-registration for accuracy of financial information, and appropriately documents information in the system account notes. Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts and ensure the patient and their family members have the best hospital encounter possible.
Insurance Verification Specialist United Surgical Partners International IncInsurance Verification SpecialistNorman, OKOur mission at Norman Endoscopy Center is to provide high quality gastrointestinal services to each and every patient in a safe, convenient, congenial environment. USPI's Norman Endoscopy Center is looking for a talented Insurance Verification Specialist to join the team!
Unemployment Insurance Claims Specialist State of OklahomaUnemployment Insurance Claims SpecialistOklahoma City, OK$40,948–$45,423.79 / yearMinimum Qualifications Education and Experience Requirements at this level require 5 years of experience in employment services, career or vocational guidance and counseling, personnel, recruitment, training, customer services or social services related work; or an equivalent combination of education and experience substituting thirty semester hours from an accredited college or university for 3 years of the required work experience. Ability to - maintain professional telephone etiquette; work with difficult customers; work alone; work with others as a contributing team member; multi-task; understand the major policies and procedures governing assigned programs; maintain effective working relationships with others; to handle confidential work; to interpret and handle routine matters in accordance with agency policy; to follow oral and written instructions.
Professional Billing & Insurance Follow up Specialist Legacy Health SystemProfessional Billing & Insurance Follow up SpecialistNorthwest, OK$22.97–$32.84 / hourIn this position, you'll use your advanced knowledge of multi-payer systems, specialty billing procedures, and contracts to research incomplete bills, interpret codes, and resolve patient inquiries. • Performs medical billing functions for complex (specialty) accounts requiring advanced knowledge of multi-payor system and all specialty billing procedures and contracts.
Insurance Sales Specialist Farmers Insurance - District 63Insurance Sales SpecialistYUKON, OKLAHOMAAs our newest insurance sales representative, you will sell, market, and service our insurance products to existing clients and new customers. We are seeking a passionate, self-driven, natural born sales person with a desire to make a difference in peoples lives.
Hospital Insurance Follow-Up Specialist I Oklahoma Heart HospitalHospital Insurance Follow-Up Specialist IOklahoma City, OKFunctions include numerous phone calls with insurance companies and patients, extensive investigating for timely insurance payments, always cognizant of timely filing deadlines. Our dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families.
Professional Insurance Follow-Up Specialist I Oklahoma Heart HospitalProfessional Insurance Follow-Up Specialist IOklahoma City, OklahomaOur dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Functions include numerous phone calls with insurance companies and patients, extensive investigating for timely insurance payments, always cognizant of timely filing deadlines.
Operations Technical Specialist (Commercial/Personal Insurance) Insurance Office of AmericaOperations Technical Specialist (Commercial/Personal Insurance)Oklahoma City, OKRemote$60,000–$85,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Also administer EPIC, CSR24, Indio, and related tools including adding new users, user terminations, resolving user issues.
Insurance Sales Specialist Brightway InsuranceInsurance Sales SpecialistBlanchard, OKAdvance your career with Brightway Insurance, one of the largest and fastest-growing independent personal lines insurance agencies in the U.S. We offer access to more markets than other agencies, allowing our agents to provide customized insurance solutions tailored to each client’s unique needs—at a price they can afford. As a Brightway Insurance Sales Representative, you’ll focus on developing client relationships within your community and offering a full suite of insurance products, including Auto, Home, Commercial, and Life Insurance.
Insurance Sales Associate (Fast-Track to Licensed Agent) Allstate Insurance Agency - Johnathon HutchinsInsurance Sales Associate (Fast-Track to Licensed Agent)Blanchard, OK$14–$18 / hourStability + Unlimited Upside: Enjoy the security of a guaranteed base pay—$19/hr during your SDR phase or $14–$18/hr as a Licensed Agent—while you chase uncapped commissions. Expert Coaching: Partner with our Exclusive Financial Specialist (EFS) for hands-on coaching to master the life insurance process and maximize your earning potential.
Billing & Prior Authorization Specialist State of OklahomaBilling & Prior Authorization SpecialistOklahoma City, OKPosition Description: The AHTP Medical Billing & Prior Authorization Specialist provides centralized coordination of reimbursement and payer compliance functions for the statewide Allied Health Service Programs and Pediatric Audiology Program. Support provider credentialing and enrollment for Medicaid, Medicare, managed care, and private insurance for AHS programs and Pediatric Audiology.
Remote Insurance Agent Sales (July - December 2026) Integrity Marketing Group, LLCRemote Insurance Agent Sales (July - December 2026)OKRemoteResponsible for providing sales support for insurance clients by creating timely illustrations, sending of state specific and compliance forms, providing educational or point of sale documents, and is a liaison between carriers and clients. Integrity's employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide.
Bilingual Remote Insurance Agent Sales (July - December 2026) Integrity Marketing Group, LLCBilingual Remote Insurance Agent Sales (July - December 2026)OKRemoteResponsible for providing sales support for insurance clients by creating timely illustrations, sending of state specific and compliance forms, providing educational or point of sale documents, and is a liaison between carriers and clients. Throughout their growth, their 5,000 agents have remained focused on helping over 82,000 Americans protect their most valuable assets: health, wealth and wellbeing.
Billing, Claims Resolution Specialist (68309) Variety Care LLCBilling, Claims Resolution Specialist (68309)Oklahoma City, OKProvides leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. Primary Duties and Responsibilities: • Works collaboratively with the Senior Claims Resolution Specialist and the Manager of Revenue Cycle Management to determine the focus of collection efforts after running the weekly AR report.
Billing, Claims Resolution Specialist (68304) Variety Care LLCBilling, Claims Resolution Specialist (68304)Oklahoma City, OKProvides leadership and work with all staff to achieve the goals of the "Triple Aim" of healthcare reform-to improve the experience of care, improve health outcomes, and decrease healthcare costs. Primary Duties and Responsibilities: • Works collaboratively with the Senior Claims Resolution Specialist and the Manager of Revenue Cycle Management to determine the focus of collection efforts after running the weekly AR report.
NewProgram Billing Specialist (69441) Variety Care LLCProgram Billing Specialist (69441)Oklahoma City, NCMaintains a cooperative relationship with all staff to ensure the best service is provided to the agency and acts as the point of contact for the clinical staff for assigned programs for any billing-related questions, problems, or data requests related to the assigned programs. Ensures eligibility and billing exceptions identified in the 271 eligibility file and 837 billing file are corrected and updated in the billing system in a timely manner; follows up with clinical staff to resolve data issues prior to the next billing cycle.
Claims Resolution Specialist (69288) Variety Care LLCClaims Resolution Specialist (69288)Oklahoma City, OKTop performers consistently demonstrate persistence in resolving reimbursement issues, strong analytical thinking, excellent communication skills, and the ability to work independently while collaborating effectively with the coding and revenue cycle teams. The Claims Resolution Specialist researches denials, manages appeals and claim resubmissions, gathers supporting documentation, and identifies trends impacting reimbursement outcomes.
Hospital Billing Specialist I Oklahoma Heart HospitalHospital Billing Specialist IOklahoma City, OKOur dedicated team members are involved in every step of our patients' journeys, bringing hope, compassion, and healing to both patients and their families. Sort and review local printed claims, identifying needed documentation to include and process for mail or fax submission, documenting all actions and processing within 48 hours.
Professional Billing Specialist I Oklahoma Heart HospitalProfessional Billing Specialist IOklahoma City, OklahomaOur dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families. Sort and review local printed claims, identifying needed documentation to include and process for mail or fax submission, documenting all actions and processing within 48 hours.
HB Coding Denials Integrity Specialist Advocate Health and Hospitals CorporationHB Coding Denials Integrity SpecialistOklahomaRemoteWorks collaboratively with coding leadership per their direction in reviewing records with focused diagnosis and procedure codes, including specific APCs, DRGs and OIG work plan targets to assure compliance in all areas of coding, which may give visibility into documentation that is driving codes. Expert knowledge and experience in ICD-10-CM/PCS and CPT coding systems, G-codes, HCPCS codes, Current Procedural Terminology (CPT), modifiers, and Ambulatory Patient Categories (APC), MS-DRGs (Diagnosis related groups).
Senior Medical Audit Specialist State of OklahomaSenior Medical Audit SpecialistOklahoma City, OKBy collaborating with internal and external stakeholders, the Senior Medical Audit Specialist helps to promote accountability and transparency in billing practices, supporting the overall mission of the Oklahoma Health Care Authority to provide better health and care for Oklahomans. The best-fitting Korn Ferry competencies for this position include Ensures Accountability, as the role focuses on enforcing compliance and managing responsibilities, and Collaborates, given the need for cross-functional teamwork and stakeholder engagement.
Medical Audit Specialist (Behavioral Health) State of OklahomaMedical Audit Specialist (Behavioral Health)Oklahoma City, OKThe Behavioral Health Medical Audit Specialist ensures compliance with OHCA policies, state statutes, and federal regulations by providing clinical expertise in conducting comprehensive audits and investigations to identify and address fraud, waste, and abuse within behavioral health services. Preference Qualifications Include: Certifications in any of the following areas: Certified Fraud Examiner (CFE), Certified Professional Medical Auditor (CPMA), Certification in Healthcare Compliance (CHC), or Project Management Professional (PMP) or Lean Six Sigma Certification.
Patient Registration Specialist Option Care Health IncPatient Registration SpecialistOklahoma City, OK$16.50–$25.53 / hourJob Description Summary: The Specialist, Patient Registration is responsible for facilitating new patient's transition to Option Care Health services with the goal of delivering a consistent onboarding experience where patients and referral partners feel Option Care Health makes it easy to transition care. Secures patient's upfront payment including assisting patients to find avenues for payment where needed (identifies opportunities and directs patient to financial assistance program).
Charge Correction Specialist/Floater - Healthcare Partners Investments United Surgical Partners InternationalCharge Correction Specialist/Floater - Healthcare Partners InvestmentsOklahoma City, OKThese duties include, but not limited to, adding of new information per requests received, updating new addresses and other information as it changes, maintenance of NDC numbers, maintenance of TSPID numbers and the addition of new charge/procedure/CPT codes. The Charge Correction Specialist/Floater is responsible for reviewing, logging and correcting all charge errors and claim submission errors related to professional accounts.
Patient Access Specialist Emerus Hospital Partners LLCPatient Access SpecialistOklahoma City, OKHigh School Diploma or GED, required 2 years of patient registration and insurance verification experience in a health care setting, preferred Emergency Department registration experience, strongly preferred Knowledge of various insurance plans (HMO, PPO, POS, Medicare, Medicaid) and payors, required Basic understanding of medical terminology Excellent customer service Working knowledge of MS Office (MS Word, Excel and Outlook), strongly preferred Position requires fluency in English; written and oral communication Fluency in both English & Spanish is a requirement in the El Paso Market Pennsylvania Candidates: Act 33 (Child Abuse History Clearance), & Act 73 (FBI Fingerprint Criminal History Clearance) completed within the last 5 years, or must be obtained prior to start date. Our growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan.
Patient Access Specialist EmerusPatient Access SpecialistWest Oklahoma City (Oklahoma City), OklahomaPer diemOur growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Customer Service Specialist (Full Time) United Surgical Partners International IncCustomer Service Specialist (Full Time)Oklahoma City, OKRepresentative must maintain a positive and highly professional working relationship with patients, physicians and staff, facilities and staff, co-workers, other departments and any other entity they may have contact with in performing their daily duties. This includes, but not limited to, customer service phone calls, resolving patient complaints, research and resolving patient questions, setting up payment plans and initial screening for charity.
Billing Follow-Up Specialist Oklahoma Arthritis CenterBilling Follow-Up SpecialistEdmond, OKPerform various collection actions including contacting patients by telephone and/or letter and resubmitting claims to third-party payers. A combination of six to twelve months of directly related training and/or billing experience in a health care organization is typically required for carrying out the responsibilities for this job.
RN Clinical Reimbursement Specialist Integris Health IncRN Clinical Reimbursement SpecialistOklahoma City, OKCurrent licensure as a Licensed Practical Nurse (LPN) or Registered Nurse (RN) in the State of Oklahoma or current multistate license from a Nurse Licensure Compact (eNLC) member state and 8 years experience working with healthcare facilities, health insurance or managed care companies, and 10 years demonstrated experience working with healthcare facilities, health insurance or managed care companies. The RN Clinical Reimbursement Specialist responsibilities include, but are not limited to, the following: Assists the Director of Revenue Recovery in the training and development of all INTEGRIS recovery staff related to clinical and non-clinical payment issues.
Payment Variance Specialist I Oklahoma Heart HospitalPayment Variance Specialist IOklahoma City, OklahomaIdentifies and corrects variances caused by posting or contract errors, conducting root cause analysis and leading efforts to fix trends at the source. Our dedicated team members are involved in every step of our patients’ journeys, bringing hope, compassion, and healing to both patients and their families.
Facility Appeals Denial Management Specialist United Surgical Partners International IncFacility Appeals Denial Management SpecialistOklahoma City, OKExpected to stay informed of the latest developments, advancements and trends in the field of medical collections, appeals and denials by utilizing available resources such as on-line information, reading information provided by payors and attending seminars/workshops as approved by management. Responsibilities include, but are not limited to, claim denials, underpayments, coding denials, filing of appeals, zero payments and other claim issues that result in incorrect reimbursement towards outstanding claims.
Receipt Posting Specialist (Full Time) - Healthcare Partners Investments United Surgical Partners International IncReceipt Posting Specialist (Full Time) - Healthcare Partners InvestmentsOklahoma City, OKEssential Functions: Must be able to analyze payments and adjustments to ensure compliance with managed care contracts, payment proposals, out of network policies, government payors, commercial payors and state workers compensation fee schedules. Alerts management of trends in inaccurate payments, denials or credit balances that may result from payor overpayments/underpayments or inappropriate payment and adjustment posting.
Coding Support Specialist - Healthcare Partners Investments United Surgical Partners International Inc (USPI)Coding Support Specialist - Healthcare Partners InvestmentsOklahoma City, OKFull timeDuties include, but not limited to, maintaining and coordinating physician coding logs, inputting charges from coded charge tickets, data entry as needed, coordinates retrieval of dictation reports on outstanding accounts, ensures all records completed for month end and tracks all outstanding accounts pending completion of the coding process. * Contacts physician offices if need procedures dictated, entry of insurance information, cases built, authorizations noted, encounter numbers created or other information necessary to complete charge entry.
Exclusive Life Specialist - OK AllstateExclusive Life Specialist - OKOklahomaA typical agency office has one life specialist who meets with customers face-to-face, supported by a team of licensed professionals who help deepen relationships with customers and generate leads. Life Specialists can share space with an Allstate agency owner and receive customer referral and leads through these partnerships, as well as additional online and other lead sources.
Patient Access Specialist INTEGRIS Health Community HospitalPatient Access SpecialistDel City, OklahomaFull timeOur growing number of amazing partners includes Allegheny Health Network, Ascension, Baptist Health System, Baylor Scott & White Health, ChristianaCare, Dignity Health St. Rose Dominican, The Hospitals of Providence, INTEGRIS Health, MultiCare and WellSpan. You'll be asked to facilitate patient tracking and billing by obtaining/verifying accurate and complete demographic information, financially securing, and collecting out-of-pocket responsibility from guarantors to maximize hospital reimbursement.
Health Insurance Agent Pitch Health SolutionsHealth Insurance AgentOklahoma City, OKRemoteFull timePitch Health Solutions is a rapidly growing national agency specializing in Medicare Advantage, Final Expense, and more, giving you unlimited opportunities to grow, maximize commissions, and build a long-term career in the industry. Start your journey with a paid 2 to 4 week onboarding program where you will: Use our dialer to outbound connect pre-qualified seniors with licensed agentsGain real-time call experience and confidence.
Sr. Billing Specialist with Costpoint Experience (Remote) Parsons CorpSr. Billing Specialist with Costpoint Experience (Remote)OKRemote$30.58–$53.51 / hourBy combining unique technologies with deep domain expertise across cybersecurity, missile defense, space, connected infrastructure, transportation, smart cities, and more, we''re providing tomorrow''s solutions today. Proven written and oral communication, organizational, and interpersonal skills are required, as well as a thorough knowledge of contract provisions regarding client invoicing and payment processes.
Reimbursement Specialist State of OklahomaReimbursement SpecialistNorman, OK$41,500–$44,940 / yearMinimum Qualifications and Experience: Two years of technical experience which included the processing and/or payment of insurance claims or accounts receivable; or an equivalent combination of education and experience, substituting thirty semester hours of college for one year only of the required experience. About Us: Griffin Memorial Hospital (GMH) is an ODMHSAS operated free standing acute care psychiatric hospital serving the State of Oklahoma.
Consumer Recovery Specialist State of OklahomaConsumer Recovery SpecialistNorman, OKAbout the facility: Children's Recovery Center of Oklahoma (CRC) is located in Norman, Oklahoma, and serves all 77 counties in Oklahoma as the Department of Mental Health and Substance Abuse Services (ODMHSAS) treatment center for young people ages 13 through 17. Special Requirements: Upon a condition offer of employment, Department of Mental Health and Substance Abuse Services applicants must submit to a physical examination and shall meet the physical examination requirements of occasionally lifting/carrying 65 pounds and being able to push and pull a maximum force of 25 pounds.
Dyslexia Specialist State of OklahomaDyslexia SpecialistOklahoma City, OKMasters degree in literacy, education, or National Board Certification [official transcripts required upon hire]; Additional endorsements or certifications such as certified structured literacy dyslexia specialist, CALP, CALT, or KPEERI; Experience with literacy data analysis, structured literacy interventions, and multi-tiered system of supports (MTSS); Familiarity with the Strong Readers Act; Proficient in utilizing online platforms for effective communication and data management; Previously retired educator with evidence of being a highly effective elementary school teacher based on student reading scores on the statewide English Language Arts assessment or teacher evaluations; History of providing professional development, mentorship, or coaching to other professionals. Collaboration and Partnership: Foster and maintain robust collaborations with educators, school administrators, district leaders, and community organizations; Establish strong partnerships dedicated to improving reading sufficiency and creating a supportive network for literacy initiatives.
Behavioral Health Specialist State of OklahomaBehavioral Health SpecialistOklahoma City, OKA master's degree in psychology, counseling, human relations, clinical/direct practice social work, or a closely related field which must have included one semester of at least three hundred hours of applied clinical practicum in psychology or counseling plus one-year post-master's experience providing professional counseling services OR. Education and/or Experience: Current and valid behavioral health licenses such as: Licensed Professional Counselor (LPC) or Licensed Clinical Social Worker (LCSW), or Licensed Marriage and Family Therapist (LMFT), Board Certified Behavior Analyst (BCBA) AND.
Peer Recovery Support Specialist (PACT) State of OklahomaPeer Recovery Support Specialist (PACT)Norman, OKMinimum Qualifications and Experience: Senior Certified Peer Recovery Support Specialist: This position requires that the application be currently certified as a Peer Recovery Support Specialist, high school diploma or GED, demonstrates personal knowledge in advocacy in recovery, and two years of PRSS experience. Certified Peer Recovery Support Specialist: This position requires that the application be currently certified as a Peer Recovery Support Specialist, high school diploma or GED, and demonstrates personal knowledge in advocacy in recovery.
Child Development Specialist III State of OklahomaChild Development Specialist IIIMoore, OKRequirements at this level consist of completion of a Master's degree in child development, early childhood education, early childhood special education, developmental psychology, or family relations/child development or a master's degree in special education with a minimum of 18 graduate, post graduate, or upper level hours (300 or above) in any of the following areas: typical and atypical infant and toddler development, parent-child relations, positive guidance/discipline strategies with young children, family systems, family relationships, assessment/evaluation, working with parents of exceptional infants and toddlers, and developmentally and individually appropriate early childhood curriculum and instructional practices. This includes assessing and/or screening development in young children; developing and implementing early childhood prevention programs for parents and young children to enhance their opportunities for cognitive, personal-social, language, and motor development; providing opportunities for parents to come together in a support group, training and/or educational setting and; serving as a member of a multidisciplinary team to monitor the effectiveness of child development services.
NewADA Associate/Specialist Larkin Benefit AdministratorsADA Associate/SpecialistOklahoma City, OKRemote$50,000–$60,000 / yearProvide excellent customer service by answering phones, responding to emails, and communicating effectively with clients' employees in a timely manner - answering questions regarding leave entitlement, client policies, the interactive discussion process, and benefits. Provide excellent customer service by answering phones, responding to emails, and communicating effectively with clients’ employees in a timely manner - answering questions regarding leave entitlement, client policies, and benefits.
Benefits Accounting Specialist State of OklahomaBenefits Accounting SpecialistOklahoma City, OKResponsibilities will include reviewing, analyzing, recording and reconciling accounts receivable transactions, posting payments received directly from members and various group employer payrolls, responding to inquiries concerning policies and procedures, and advising insurance coordinators, employees and others concerning actions required on various discrepancies, changes or other transactions. The Benefits Accounting Specialist responsibilities include specialized accounting and auditing work related to the maintenance and reconciliation of group and policy holder premium accounts to reflect payments received for various types of insurance and benefits.
Credentialing Specialist (68378) Variety Care LLCCredentialing Specialist (68378)Oklahoma City, OKPrimary Duties and Responsibilities: Manages the initial and re-appointment application process by working with providers to complete paperwork timely and assisting with obtaining outstanding documents and verifications to meet established deadlines. Summary of Duties and Responsibilities: The Credentialing Specialist is responsible for collecting and confirming provider information in order to process and file reports with accrediting and licensing agencies as well as maintaining a database of provider information.
Senior Accounting Specialist University of OklahomaSenior Accounting SpecialistOklahoma City, OKPosition Introduction: The Office of the Bursar provides operational support to students, academic departments, and administrative offices to ensure that the University of Oklahoma stays on mission: to provide the best possible educational experience for our students through excellence in teaching, research and creative activity, and service to the state and society. The Office of the Bursar is currently looking for a Senior Accounting Specialist that will communicate and work with our students here at the OU Health Sciences Center and its many departments!
Patient Access Specialist Integris Health IncPatient Access SpecialistOklahoma City, OKThe Patient Access Specialist responsibilities include, but are not limited to, the following: Ensures the appropriateness of complex patient access transactions including coverage eligibility, insurance verification, patient portion calculation and authorization requirement activity utilizing available systems and resources according to assigned protocol. Responds promptly to patient inquiries regarding pre-care services, policies, coverage, benefits and financial liability * Utilizes multiple resources to resolve patient or payor inquiries while on the phone or preparing/reviewing patient accounts or prior authorization requirements.