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Primary Responsibilities:
• Accountable and responsible for maintaining a safety culture (following all SOP’s, JSA’s, Policies and Procedures) as set out by Target Hospitality
• Supervision and direction, as set out by Manager, of front desk personnel
• Plan, direct, and maintain work schedules and task of the front desk team
• Greet all incoming guests and employees courteously and professionally
• Check in all arrivals utilizing designated systems
• Accept payments and process transactions
• Enter all registration information of guests, data entry, process reports, and work with computer programs to collect/record information
• Perform all required filing and data entry as required by General Manager
• Answer incoming calls in a friendly, pleasant manner.
Job Title: Front Desk Supervisor
Reports to: Lodge Manager/Assistant Manager
Level: Hourly
Scope: Responsible for guest services and supporting the management in the general operations of the assigned facility.
- 2 years’ cash handling and direct customer service experience in a fast-paced environment.