Customer Communications Marketing Manager Manulife Financial CorpCustomer Communications Marketing ManagerBoston, MA$92,475–$160,290 / yearAs part of the John Hancock Insurance Marketing team, this position contributes to a broad range of initiatives including customer engagement, inforce communications, product launches, sales enablement, and member engagement, while partnering closely with teams across Brand, Digital, Analytics, Human-Centred Design, and Production. Working cross-functionally with teams across Marketing, Operations, and Inforce business areas, the successful candidate will lead both digital and traditional marketing initiatives, optimize campaign performance through insights and analytics, and deliver impactful customer experiences that contribute to business growth.
Senior Full Stack Software Engineer Manulife Financial CorpSenior Full Stack Software EngineerBoston, MA$107,450–$199,550 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
Digital Marketing Automation, Specialist Manulife Financial CorpDigital Marketing Automation, SpecialistBoston, MA$73,350–$122,250 / yearThis role supports the translation of marketing strategy into high‑quality campaigns, personalized journeys, and automated digital experiences, with a focus on supporting high‑priority business initiatives, including our long‑term care line of business and broader customer engagement strategy. Support audience activation and personalization using customer attributes and behavioral signals via Adobe Marketo, partnering with data and technology teams to leverage Adobe CDP, data lake inputs, and upstream systems; execute rule‑based and dynamic personalization and support testing and optimization.
Senior Director NAREFG Portfolio Management Manulife Financial CorpSenior Director NAREFG Portfolio ManagementBoston, MA$128,550–$222,820 / yearThe Mortgage Portfolio Management Team plays a central role within REFG, supporting commercial mortgage portfolio management through transaction analytics, pricing oversight, allocation management, portfolio reporting, and participation in strategic corporate initiatives. The team works closely with Loan Origination, Credit, Closing, Accounting, Special Assets, Asset Liability Management, Fixed Income Portfolio Management, Capital Management, and other key stakeholders across the organization.
AVP & Counsel Manulife Financial CorpAVP & CounselBoston, MARemote$152,900–$283,800 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. Position Responsibilities: Advise on tax compliance and structuring of new and existing life insurance, annuity and long-term care products (e.g., Sections 72, 101, 817, 817A,7702, 7702A, and 7702B of the Internal Revenue Code).
NewData Engineer Manulife Financial CorpData EngineerBoston, MA$90,160–$167,440 / yearDuties include: Design, build and maintain data pipelines for ETL/ELT processes for large scale datasets; Migrate legacy data architectures to Azure and AWS leveraging cloud-native services for scalability; Develop and optimize Spark based pipelines using databricks for large-scale data processing and Synpse for creating data pipelines; Automate complex workflows for data ingestion, transformation, and delivery using Airflow; Create interactive dashboards to communicate insights to business stakeholders; Design and manage relational MSSQL, PostgreSQL, and NoSQL (MongoDB) databases for diverse use cases; Implement secure and compliant pipelines including governance policies for sensitive data; Integrate various data sources to streamline data processing and analysis using REST APIs; Collaborate with data scientists to build pipelines for training and deploying machine learning models; Work with cross-functional teams to gather requirements and deliver tailored data solutions; Set up monitoring and alerting systems to ensure data pipeline health and reliability; Use Docker to built and deploy applications and ensure consistency across development and production environments; and. Minimum Requirements: Master's degree or foreign equivalent in Computer Science, Electrical Engineering, Electronic Engineering, Information Systems or related field and 3 years of experience with Python, SQL, and ETL processes.
NewETF & Model Portfolio Specialist Manulife Financial CorpETF & Model Portfolio SpecialistMA$125,000–$216,700 / yearThis individual partners closely with Business Consultants and internal stakeholders to expand advisor engagement, grow assets under management (AUM), and position Manulife John Hancock Investments as a leader in ETF and model portfolio solutions. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
NewManager, Expense Management Manulife Financial CorpManager, Expense ManagementBoston, MAYou will partner closely with business leaders and their teams, delivering clear and actionable financial information, driving accountability for expense performance, and supporting the achievement of business objectives. Play a key role on the Expense Management leadership team by driving process improvements, best practices, and the adoption of AI and emerging technologies to enhance productivity, reporting, and decision-making.
NewAssociate Managing Director Manulife Financial CorpAssociate Managing DirectorBoston, MA$65,000–$108,300 / yearPosition Responsibilities: Responsible for promoting a full range of Wealth Management solutions to registered investment advisors (RIA) with industry-leading access to Portfolio Managers and Strategists, providing proactive sales and business building ideas. The Opportunity: In this role, you will be responsible for internal sales and relationship development, Registered Investment Advisor channel management, and functioning as a central resource for all internal departments affecting both channel growth and the common client's success.
NewFinancial Consultant Manulife Financial CorpFinancial ConsultantBoston, MA$40,000–$66,700 / yearSupported with an array of resources, the Financial Consultant at Manulife John Hancock Wealth spend their time deepening relationships with an established base of clients and organically growing our practice through internal referrals to deliver financial solutions and retirement goals of the clients we serve. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
NewStrategic Relationship Coordinator Manulife Financial CorpStrategic Relationship CoordinatorBoston, MA$53,250–$88,750 / yearComplying with regulation and company policies, including Know-Your-Customer and Anti Money Laundering policies, providing actual product features and ensuring suitability of products offered with customers' risk profiles, and ensuring that there is no miss-selling incident. Acquiring new customers and servicing existing customers by selling investment products and meeting customers' investment needs, while achieving sales targets consisting of inflow volume, retention and portfolio growth.
Internal Business Associate Manulife Financial CorpInternal Business AssociateBoston, MA$45,000–$75,000 / yearNew Graduates who join our Internal Business Associate role, have an exciting opportunity to partner with Internal Business Consultants and the Sales Management Team to support the creation, development and implementation of programs that help advisors grow their business and increase John Hancock Investments AUM. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
AVP US FSSC and Legal Entity Reporting Manulife Financial CorpAVP US FSSC and Legal Entity ReportingBoston, MA$156,700–$290,900 / yearPosition Responsibilities: Provide end‑to‑end leadership and accountability for U.S. accounting operations, financial close, and legal entity reporting across insurance and non‑insurance entities, ensuring accurate, timely, and high‑quality deliverables under IFRS, NAIC, and U.S. GAAP. Lead and develop high‑performing accounting and reporting teams by setting clear expectations, coaching technical and leadership capabilities, and building a strong talent pipeline through succession planning and stretch development opportunities.
Senior IT Business Analyst - Disciplined Contract Management (DCM) Manulife Financial CorpSenior IT Business Analyst - Disciplined Contract Management (DCM)Boston, MA$107,450–$199,550 / yearThe DCM portfolio focuses on operational risk reduction, regulatory adherence, straight-through processing (STP) expansion, and digital claims modernization across platforms including Salesforce, core claims processing and policy administration systems, legacy rules/benefits engines, digital self-service portals, and supporting data/automation capabilities. Support solution design by partnering with technology teams to identify data mappings, upstream/downstream impacts, integrations, and process changes across Salesforce, core claims processing and policy administration platforms, legacy rules/benefits engines, digital self‑service channels, and automation/data platforms.
Head of UW Transformation Manulife Financial CorpHead of UW TransformationMA$156,700–$290,900 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. The role leads a high-impact team of R&D underwriters, actuaries, and subject matter experts, focused on designing and implementing next-generation underwriting capabilities.
Product Manager Manulife Financial CorpProduct ManagerBoston, MA$92,475–$160,290 / yearAs a member of the Product Transformation and Strategy team, this role is responsible for supporting the development and continuous improvement of the services and features offered by Manulife John Hancock Retirement, with a particular focus on research, ideation, communication and launches. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
Senior Manager, Product Development Manulife Financial CorpSenior Manager, Product DevelopmentBoston, MA$92,475–$160,290 / yearThe Senior Manager, Product Development, will support Manulife's investment product development strategy by developing business cases, coordinating cross-functional initiatives, and helping move product ideas from concept through launch. Experience supporting the development and launch of investment products across multiple structures and distribution channels, including mutual funds, ETFs, CITs, SMAs, model portfolios, retirement products, and alternatives.
AVP, Head of Global Capital Formation Legal Manulife Financial CorpAVP, Head of Global Capital Formation LegalMARemote$152,900–$283,800 / yearManulife Investment Management's Private Markets business is seeking a highly experienced AVP, Head of Global Capital Formation Legal to lead its Global Capital Formation legal team, supporting a diverse range of private markets strategies including private equity, private credit, real estate, infrastructure, timberland and agriculture. Provide strategic legal guidance on development of new global private markets products and customized investor solutions and partner closely with investor relations and distribution teams on fundraising for global private markets strategies.
Solution Architect - Hybrid Manulife Financial CorpSolution Architect - HybridBoston, MA$90,160–$167,440 / yearManulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. In this role, you'll work closely with engineering leaders, product teams, business stakeholders, and senior architects to design scalable, secure, and modern technology solutions.
Senior IT Business Consultant Manulife Financial CorpSenior IT Business ConsultantBoston, MA$107,450–$199,550 / yearDuties include: Liaise with business partners to determine business needs, goals and objectives, and analyze complex IT issues; Analyze sophisticated/complex problems and understand business and technical goals and objectives; Conduct root cause analysis to develop IT solutions; Collaborate with Product Owner and Scrum Team to translate business objectives into Epics, Features, and detailed User Stories; Collaborate with internal teams and external vendors to ensure technical solutions and product increments conform with business needs; Produce high quality user stories and acceptance criteria in support of IT and business requirements; Develop new processes and upgrade existing workflows aligned with organization's IT and business strategies; Grow and develop analytical capabilities and contribute to advancements and innovations within the practice; Understand testing requirements and build and support test planning and execution to validate system solutions meet business requirements; Identify emerging market and industry trends; and. Experience must include the following, which may be gained concurrently: -4 years of Salesforce Financial Services Cloud experience including designing and implementing solutions tailored to meet needs of client specific requirements for setting up account/contact relationships, maintaining insurance policy information of account holders, and building workflows to support New Business Case Management process.
Senior Full-Stack Software Engineer Manulife Financial CorpSenior Full-Stack Software EngineerBoston, MA$107,450–$199,550 / yearExperience must include the following, which may be gained concurrently and may be gained before, during, or after Master's degree: 1) 5 years of experience with HTML5, CSS3 and JavaScript; 2) 5 years of Java development experience; 3) 1 year of experience troubleshooting and resolving website accessibility issues; 4) 2 years of experience troubleshooting and resolving performance issues; 5) 1 year of Salesforce Integration experience; 6) 2 years of web design experience; 7) 1 year of experience using CI/DI methods; 8) 1 year of database design experience. Minimum Requirements: Master's degree or foreign equivalent in Computer Science, Information Systems, Electronic Engineering or related field and 5 years of experience using Adobe Experience Manager (AEM) 6x.
Pricing Specialist/Senior Pricing Specialist Manulife Financial CorpPricing Specialist/Senior Pricing SpecialistBoston, MA$73,350–$122,250 / yearThe role works closely with Sales, Strategic Relationship Management, Finance, Actuarial, Product, and other business partners to evaluate new business opportunities, support existing clients, and provide insights that help drive informed business decisions. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
Senior Underwriting Consultant Manulife Financial CorpSenior Underwriting ConsultantMARemote$92,475–$160,290 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
Director and Head, Advisor Training and Practice Management Manulife Financial CorpDirector and Head, Advisor Training and Practice ManagementBoston, MA$128,550–$222,820 / yearThe role will define priorities, establish governance, manage execution through cross-functional partners, and influence sales leadership, product, compliance, marketing, operations, technology, and learning teams to ensure advisors have the knowledge, tools, routines, and coaching needed to serve clients effectively and grow their practices. 10+ years of experience in wealth management, financial advice, advisor development, sales enablement, practice management, learning and development, or related financial services leadership roles, including experience leading enterprise or channel-level programs with broad business impact.
Associate Machine Learning Engineer Manulife Financial CorpAssociate Machine Learning EngineerBoston, MA$80,625–$134,375 / yearPosition Responsibilities: Building of GenAI and AI solutions, including but not limited to analytical model development and implementation, prompt engineering, general all-purpose programming (e.g., Python), testing, communication of results, front end and back-end integration, and iterative development with business subject matter expertise. Proven experience with Databricks and Azure cloud services and data solutions including but not limited to Azure SQL Data Warehouse, Azure Cosmos DB, Azure Data Lake Storage, Azure Function and Azure Data Factory.
Lead Power Platform Reliability Engineer Manulife Financial CorpLead Power Platform Reliability EngineerMassachusetts, MARemote$127,330–$181,900 / yearSolution Construction: Builds end-to-end low code solutions using the Power Platform's out-of-the-box capabilities following app building and Application Lifecycle Management (ALM) best practices with the majority concentrated on Power Apps premium capabilities including capabilities from, Power Automate, Dataverse, Power Virtual Agents, Copilot, and AI Builder. Expertise Utilization: Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items.
Senior Tester, Global Compliance Testing Manulife Financial CorpSenior Tester, Global Compliance TestingBoston, MA$73,350–$122,250 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
Senior Business Unit Security Officer Manulife Financial CorpSenior Business Unit Security OfficerBoston, MA$107,450–$199,550 / yearPosition Responsibilities: Perform application risk assessments from a technical security and information risk management perspective, this includes risk identification based on information criticality through to control implementation and management of risk acceptance by business areas. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
Lead Full Stack Software Engineer Manulife Financial CorpLead Full Stack Software EngineerBoston, MA$127,330–$236,470 / yearThis role combines deep technical expertise, practice governance, and people leadership to ensure the practice delivers high-quality, cost-effective, and modern solutions aligned with enterprise priorities. Experience working with trading, collateral management, and investment accounting systems such as Findur (ION), Apex, SimCorp Dimension, or similar enterprise platforms used in front‑office, risk, collateral, and accounting workflows.
Head of Business Transformation, US Retirement Manulife Financial CorpHead of Business Transformation, US RetirementBoston, MA$217,900–$405,300 / yearAs a key member of the US Retirement leadership team, the VP will partner closely with executive sponsors, segment leaders, the Transformation Office, and functional leaders to drive outcomes that modernize capabilities, improve efficiency, and advance long‑term growth objectives. Oversee execution across multiple transformation workstreams, including technology, product, investment products, operations, sales and service, go to market, transitions, and third-party partnerships.
Analyst - Fraud, Waste & Abuse Manulife Financial CorpAnalyst - Fraud, Waste & AbuseMARemote$61,875–$103,125 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
Counsel Manulife Financial CorpCounselBoston, MA$128,550–$222,820 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. The Counsel role provides robust legal analysis, advice and counsel to support John Hancock Investment Management and John Hancock mutual funds, ETFs and other investment products.
Senior Legal Specialist Manulife Financial CorpSenior Legal SpecialistBoston, MA$92,475–$160,290 / yearThe Senior legal Specialist will be responsible for providing support to the Corporate Secretary by: Gathering routine Board materials from various internal departments and reviewing materials to ensure accuracy and presentability; Using the Board portal "Diligent Boards" and creating Board books and managing access; Supporting the Corporate Secretary of various entities on pre/post Board and Committee meeting-related issues; Analyze corporation, LLC and partnership formation documents, including articles of incorporation, operating agreements, and board and shareholder consents and ensure compliance therewith; Handling and ensuring US entities remain in good standing with various State requirements including managing insurance company Certificate of Authority annual renewals in all jurisdictions; Managing delegations of authority to various business areas; Handling and ensuring our US entities' corporate records are up to date on Blueprint and SharePoint; Establishing and maintaining files for the department on SharePoint and Corporate Secretary Shared Drive; Managing Federal lobbyist and PAC disclosure filings. Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans.
Hybrid LTC Internal Wholesaler Manulife Financial CorpHybrid LTC Internal WholesalerMARemote$45,000–$75,000 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. As an LifeCare Internal Wholesaler, you will help grow revenue within a defined territory by cultivating relationships with financial advisors and sharing the John Hancock goal of customers living Longer, Healthier and Better lives.
NewBusiness Development Consultant Manulife Financial CorpBusiness Development ConsultantBoston, MA$49,000–$81,700 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Sales Support Specialist Manulife Financial CorpSales Support SpecialistBoston, MA$61,875–$103,125 / yearThe Sales Support Specialist is an exciting opportunity for individuals to join a dynamic team in a company that's transforming the life insurance business with customer solutions like our innovative wellness program, Vitality, that supports our mission to make life insurance easier to buy, and fun to own. Incumbents will gain life insurance knowledge and technical expertise and be a part of a team that is critical in supporting the Insurance pre-sale process and helping the overall Sales & Distribution team achieve strategic priorities, initiatives, and sales goals.
Suitability Review Specialist Manulife Financial CorpSuitability Review SpecialistBoston, MARemote$73,350–$122,250 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. The Specialist serves as a trusted resource to registered representatives, field agents, and business partners, providing guidance on suitability-related matters and regulatory obligations.
Maintenance Assistant - MGM Music Hall Fenway Live Nation EntertainmentMaintenance Assistant - MGM Music Hall FenwayBoston, MassachusettsLive Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.
NewStore Assistant Manager Circle K StoresStore Assistant ManagerMassachusettsThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. Store 4707502: 323 Highland Ave, Salem, Massachusetts 01970 Shift Availability .
NewAssistant Store Manager Circle K StoresAssistant Store ManagerMassachusettsThis handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs. You’ll help with hiring, supervising and working with the staff to accomplish daily tasks, bookkeeping and merchandising.
Administrative Assistant/Runner Live Nation Entertainment IncAdministrative Assistant/RunnerCambridge, MA$16–$20 / hourLive Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.
NewDevelopmental Specialist (Day Program) VinfenDevelopmental Specialist (Day Program)Weymouth, MassachusettsFull timeEstablished in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Vinfen's 3,500 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in over 550 sites throughout Massachusetts and Connecticut.
Retirement Consultant ManulifeRetirement ConsultantBoston, Massachusetts$40,000–$66,700 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. The RC also needs to display expertise in the various John Hancock investment options and the different education-based and advice-based methodologies that are essential to facilitating a rollover into a John Hancock IRA that best meets the participant’s unique needs.
Director, Creative Design Services ManulifeDirector, Creative Design ServicesBoston, Massachusetts$128,550–$222,820 / yearThe person will lead creative services function—spanning account management, graphic design, video, digital and print production, and content governance—while fostering collaboration across matrixed teams and external partners. This role oversees a high-performing team of designers and creative professionals, driving innovative, customer-focused solutions that strengthen brand equity and deliver exceptional experiences across all channels.
Brand Director ManulifeBrand DirectorBoston, MA$128,550–$222,820 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals.
Operations Analyst, Private Markets Operations - Solutions and Governance ManulifeOperations Analyst, Private Markets Operations - Solutions and GovernanceBoston, MassachusettsManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. Required Qualifications: 2–5 years of experience in financial services, asset management, fund accounting, private equity fund operations, regulatory reporting, vendor oversight, business analysis, or a related function.
Customer Experience (CX) Insights Analyst ManulifeCustomer Experience (CX) Insights AnalystBoston, MassachusettsWorking closely with senior leaders and cross-functional teams, the analyst will leverage NPS, OSAT, customer research, operational metrics, journey analytics, and AI-enabled tools to generate actionable insights, forecast customer experience performance, and influence strategic priorities. The successful candidate will identify customer friction points across journeys, uncover root causes, align stakeholders around opportunities, and help orchestrate actions that drive measurable improvements in customer experience, loyalty, and advocacy.
Senior Data Scientist ManulifeSenior Data ScientistBoston, MassachusettsIn this role, you will lead the design and deployment of high impact machine learning and AI solutions—combining traditional statistical modeling with advanced AI and Generative AI techniques including but not limited to generative AI techniques, such as applying prompt engineering, working with RAG applications, fine-tuning LLM models, and deploying applications on cloud platforms like Azure. 5+ years of hands on industry experience in developing probabilistic models, analytics, and machine learning algorithms, including real world experience of applying analytics models, with a strong focus on machine learning, generative AI, timely engineering, and RAG applications.
Operations Analyst, Private Markets Operations - Solutions And Governance ManulifeOperations Analyst, Private Markets Operations - Solutions And GovernanceBoston, MA$53,250–$88,750 / yearManulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. Required Qualifications: 2-5 years of experience in financial services, asset management, fund accounting, private equity fund operations, regulatory reporting, vendor oversight, business analysis, or a related function.
Customer Experience (Cx) Insights Analyst ManulifeCustomer Experience (Cx) Insights AnalystBoston, MA$73,350–$122,250 / yearWorking closely with senior leaders and cross-functional teams, the analyst will leverage NPS, OSAT, customer research, operational metrics, journey analytics, and AI-enabled tools to generate actionable insights, forecast customer experience performance, and influence strategic priorities. The successful candidate will identify customer friction points across journeys, uncover root causes, align stakeholders around opportunities, and help orchestrate actions that drive measurable improvements in customer experience, loyalty, and advocacy.