UNKNOWN

FEED

Create incident and request tickets requiring validation of customer information, and accurate recording of details of issue/request, including customer interaction and actions taken in the division ticketing system. Essential Duties and Responsibilities include but are not limited to: " Provide timely hardware, software, voice, and network help desk support to all agency personnel through all means available.

ABCS Inc

Phoenix, AZ - IT - AZDES - DTS - Technical Support - Service Desk Analyst

jobdiva

The analyst will also help establish governance for AI-powered customer service agents, chatbot orchestration, agentic workflow escalations, and AI-assisted service desk monitoring, including human-in-the-loop oversight for autonomous customer interactions. Axiologic Solutions is seeking an experienced Customer Service Governance Analyst to develop and maintain customer service governance and lifecycle management processes within a complex enterprise environment.

YEAR

Axiologic Solutions LLC

Customer Service Governance Analyst

You will provide first-level technical support, troubleshoot hardware and software issues, manage support tickets, and collaborate with team members to deliver exceptional service experience. Assist employees with Microsoft 365 account management, including account creation, modifications, password resets, and troubleshooting.

1-800-Flowers.com Inc

Junior Service Desk Analyst

A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor specific hardware and software. Qualifications & Requirements 2+ years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, Helpdesk Representative; IT Service Desk; IT user support 

K2 Staffing

IT Help Desk Support - Level I (MSP)

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Assign action items and partner with cross-functional teams to ensure closure, including: Resolving underlying technical root causes. Invite all relevant stakeholders involved in incident response and resolution (e.g., L2/L3 teams, Monitoring Analysts, Incident Commanders, Scribes, Infrastructure, Network, Help Desk).

OneMain (Formerly Springleaf & OneMain Financials).

Analyst Production Services

This role is ideal for an IT professional with hands-on experience supporting business environments, including Windows-based workstations and servers, networking infrastructure, and various hardware/software platforms. The right candidate will be comfortable handling escalations, troubleshooting complex issues, and delivering high-quality technical support in a fast-paced MSP setting.

Help Desk Support Technician (Level II)

The Technology Experience Specialist will be responsible for providing local and remote support to all of Aurecon's offices globally as required, focusing on customer service and user adoption, by leveraging the relevant IT processes and departments to link the business need with the IT advice and service. 3+ years of experience in commercial Information Technology, including providing Level 2 desktop support in a customer-facing environment, with a proven ability to guide end-users in effectively utilizing workplace technologies and best practices.

Aurecon

Service Desk Analyst - Level 2

The ideal candidate possesses an enthusiastic personality capable of thriving in a fast-paced dynamic environment, focused on providing excellent customer service, has experience troubleshooting technical issues, and wants to start their next career in an advanced technology company. Examples of reasonable accommodation include, but are not limited to, time off, extra breaks, making a change to the application process or work procedures, policy exceptions, providing documents in an alternative format, live captioning or using a sign language interpreter, or using specialized equipment.

Clear Secure Inc

Service Desk Analyst

Saline Area Schools strives to hire individuals who are intrinsically motivated; have a deep desire to grow professionally; believe children deserve to learn in an environment that is the least restrictive and who is reflective of the highest level of cultural competence. EXTERNAL CANDIDATES: All interested and qualified external applicants must complete an application and upload all necessary documents on the TalentEd Website (please visit our HR web page at: https://saline.tedk12.com/hire/index.aspx # to access the SAS Job Openings).

Michigan Association of Superintendents and Administrators

Technology Analyst 1

FULL_TIME

There are differentiating factors that can impact a final salary/hourly rate, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (For Remote Opportunities), education and certifications as well as Federal Government Contract Labor categories. Our solution areas include space mission engineering, atmospheric science, digital engineering, mission assurance, and advances in modeling and simulation that together with our enterprise-wide adoption of artificial intelligence and machine learning, lead to better systems and timely, reliable decision-making.

Arcfield

IT Help Desk

[AW]-iCims

You''re gonna crush it if: You have roughly 1+ years of help desk, IT support, or comparable customer-facing technical experience (or an equivalent mix of coursework, certification, and hands-on practice) - this is an entry-level role, so advanced systems administration, security investigation, or scripting experience is not required. This is a hybrid role based out of our Downtown Los Angeles office, with three days on-site and two days remote each week, with the flexibility to come into the office to accommodate business needs.

HOUR

Steno Agency Inc

Help Desk Specialist

This individual will apply independent judgment to diagnose complex and recurring problems, design and implement solutions, develop scripts and deployment packages, lead security remediation and vulnerability management, and recommend improvements to IT infrastructure. Skills & Competencies Required: Systems Analysis & Design: Knowledge of and ability to analyze requirements, evaluate alternatives, and design and implement IT solutions for endpoints, servers, applications, and network services.

Fortegra Financial

Systems Support Analyst

The Project Management Office (PMO) for the State of Maine is seeking up to 4 detail-oriented and people-focused Business SMEs to join a resource pool for assignment across various departments within the State of Maine, based on emerging needs. One such immediate assignment involves supporting the rollout and stabilization of the soon-to-be-launched State of Maine Human Resources Management System using the Workday platform.

GovServicesHub

Workday HRMS Analyst

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Blending deep expertise and expansive resources with a boutique, client-first fiduciary philosophy, Focus helps individuals, families, and institutions navigate complex financial situations with highly personalized solutions tailored to their unique needs. Actual base pay may vary based on factors including, but not limited to, experience, subject matter expertise, geographic location where work will be performed, and the applicant’s skill set.

Focus Operating

Service Desk Admin

SGF Global is an integrated talent solutions provider, offering staffing, recruitment, Employer of Record (EOR), nearshore, and consulting services across a wide range of industries in 35 countries. In this role, you will contribute to providing expert desktop support, managing computer hardware and software, and acting as a second point of escalation for incidents and service requests.

SGF Global Inc

Onsite Support Analyst

We are continually expanding our product library to give dealers more of what they need in one place, and we’re doing it with a team that takes ownership of outcomes, brings creative solutions to hard problems, and keeps our customers at the center of every decision. Get admin access and complete training on HubSpot and our GTM tools, including integrations, workflows and properties, and inventory users, licenses, renewals and spend.

A2Z Sync

Revenue Operations Analyst

Workable

A successful candidate will have a track record of understanding in business desktop and server technologies that must include: Windows 10 workstations, Windows 2016 & 2019 servers, advanced networking, and vendor-specific hardware and software. Three (3) years of experience in similar positions such as IT help desk, IT desktop support, IT support analyst, IT service management; Helpdesk Representative; IT Service Desk; IT user support 

IT Help Desk Support - Level II (MSP)

Use an ITSM to manage all incidents and requests to ensure that work is completed to the customers satisfaction in a timely manner and according to the Service Level Agreements (SLAs). " Advanced experience within the Office 365 Admin Center and AzureAD with an emphasis in Exchange Online Administration and troubleshooting.

Artech LLC

Associate Application Support Analyst

IT Help Desk Support - Level I

Summary Our client, located in Ellicott City, MD , is a highly successful and growing Managed Services Provider supporting businesses with their technology infrastructure, applications, cybersecurity, and day-to-day IT operations. They should be someone who can resolve a Microsoft 365 or workstation issue in the morning, troubleshoot a Salesforce workflow or integration later that day, collaborate with a technology vendor, and identify opportunities to improve the organization's overall technology environment.

Help Desk Analyst Jobs in the United States

Phoenix, AZ - IT - AZDES - DTS - Technical Support - Service Desk Analyst ABCS Inc

Customer Service Governance Analyst Axiologic Solutions LLC

Junior Service Desk Analyst 1-800-Flowers.com Inc

IT Help Desk Support - Level I (MSP) K2 Staffing

Analyst Production Services OneMain (Formerly Springleaf & OneMain Financials).

Help Desk Support Technician (Level II) K2 Staffing

Service Desk Analyst - Level 2 Aurecon

Service Desk Analyst Clear Secure Inc

Technology Analyst 1 Michigan Association of Superintendents and Administrators

IT Help Desk Arcfield

Help Desk Specialist Steno Agency Inc

Systems Support Analyst Fortegra Financial

Workday HRMS Analyst GovServicesHub

Service Desk Admin Focus Operating

Onsite Support Analyst SGF Global Inc

Revenue Operations Analyst A2Z Sync

IT Help Desk Support - Level II (MSP) K2 Staffing

Associate Application Support Analyst Artech LLC

IT Help Desk Support - Level I K2 Staffing

Sr. IT Systems Analyst K2 Staffing

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