UNKNOWN

FEED

Recognized annually as a Top Workplace in Utah consecutively since 2018, employees at BAE Systems enjoy an exceptional work culture, employment stability, growth opportunities, and job satisfaction knowing they are helping to protect the country through the development of the most technological advancements in our nation's history. Work with internal and external users and organizations to support customer user-level requirements, including resolving end-user support requests, and researching and deploying advanced technologies.

YEAR

BAE Systems Plc

Call Center Help Desk Analyst

Review accounts for accuracy of provision or deprovision based on requests• Test new accounts upon creation for successful login to equipment, network, home drives, office 365 email, and remote VPN• Confirm onboard accounts are assigned group memberships, network drives, and ServiceNow profiles as requested• Verify group memberships, network drives, and ServiceNow profiles are disabled for offboards• Communicate status of processed onboard or offboard requests to hiring managers• Resolve requests within SLA while providing the highest level of customer service• Display a consistent understanding of compliance to assist in high priority escalations and requestsQualifications & Skills Required:• Associate degree in a related field OR minimum 2+ years of help desk support• One-year proven experience with Helpdesk ticketing systems (ServiceNow, Remedy, etc.)• Minimum 2+ years proven experience working effectively with a diverse team in a highly visible, fast-paced and changing environment with occasional aggressive timelines• Minimum 2+ years proficiency with excel spreadsheets, including formulas and reporting• Detail oriented with the ability to work independently• Excellent oral, written, and interpersonal communication• Experience in performing well under pressure• Capable of working competently with personnel at multiple levels of the organization• Experience with ServiceNow or Okta is a plus• Must have work authorization that allows candidate to work in the United States The ID Analyst will work remote , for the Office of Information Technology processing, the onboard and offboard of employees and contractors working for DHS.*This position is ADMINISTRATIVE/CLERICAL SUPPORT ROLE in nature; it is NOT an IT -Technical support position.*State of Georgia resident applicants only.

4P Consulting

Help Desk Analyst 2

ea_via_bold

Perform computer support/maintenance to include but not limited to setup computers for new employees, install software & updates, and troubleshoot and repair computer problems. Ensure proper recording, documentation, and closure of all trouble issues; assist in maintaining all firm-wide IT inventory; assist in maintaining setup procedures documentation for the I.T.

IT Help Desk Analyst

clearcompany

Employees working on programs subject to International Traffic in Arms Regulations must qualify as a US Person which is defined as a US Citizen, a Permanent Resident who does not work for a foreign company/foreign government/foreign governmental agency or organization, or a political asylee for legal compliance purposes. Contributes to a positive work environment through professional, productive communication and effective working relationships, while delivering consistent, responsive, and high-quality customer experience in all interactions with customers, clients, co-workers, and management.

HOUR

Greenpoint Technologies

IT Help Desk Analyst (Contract)

We help employers develop proactive strategies, strong policies and business-oriented solutions to cultivate high-functioning workforces that are engaged and stable, and share our clients’ goals to emphasize belonging and respect for the contributions of every employee. Participate in department initiatives and represent the department as a member of the technical staff, including continued learning and education via training platforms and other educational opportunities as required.

Jackson Lewis

Help Desk Analyst

sourcestack_via_bold

Under general supervision, the incumbent receives and resolves customer inquiries related to DDS Online Services account creation and access, identity verification for address change transactions, and the issuance of digital licenses. Key Responsibilities Respond to and resolve customer inquiries regarding DDS Online Services accounts, identity verification processes, address change transactions, and digital license issuance.

PeopleNTech LLC

GA DDS IT Help Desk Analyst

jobdiva

Info Way Solutions LLC

CONTRACTOR

Diagnose, troubleshoot, and resolve incidents and service requests for Windows workstations and laptops, Microsoft 365 services, corporate iPads and mobile devices, Citrix environments, enterprise applications, remote access, VPN, and connectivity issues. Candidates must be able to effectively prioritize work, analyze issues, document solutions, and provide technical support in a fast-paced environment while maintaining a high level of professionalism and customer focus.

Apidel Technologies

Help Desk Analyst I

partner Conrep

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://peaktechnical.com/privacy-policy/ and https://peaktechnical.com/ca-residents-privacy-rights/ . 3 years of experience assisting senior technical staff with lower-level tasks, such as acquiring data and running reports.

PEAK Technical Services Inc.

The Analyst will be expected to provide a high level of customer service while handling a large volume of calls and difficult situations all the way to completion of the ticket. The Analyst will be responsible for escalation to the appropriate second tier support, opening tickets with various vendors, and escalation to Senior level management.

Nleague Services Inc

Help Desk Analyst 1

Zp Group Llc

IT Help Desk Analyst - 169744

Through its transportation, logistics, truck leasing and fleet maintenance operations, Hogan provides customized solutions backed by a tradition of unparalleled service, first-class equipment, and advanced technology. Provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Hogan Transport Inc

Provides telephone end-user support on IT-related issues by diagnosing, analyzing, and quickly resolving or escalating (if resolution requires hands-on interaction, different skill set experience or an excessive amount of time) and/or dispatching assistance as needed, meeting SLAs for first-call resolution on incidents and service requests. networking hardware: modems, controllers, LANs, Sound knowledge of Helpdesk and Asset management software, and general Helpdesk/ Trouble Ticket and Project Management process.

Nicklaus Children's Hospital

Help Desk Analyst (Full-Time, Days)

We specialize in delivering optimized turnkey solutions that bring together speed, quality, and reliability - helping our clients build and operate the mission-critical infrastructure that powers today’s digital world. Provides technical support to users by researching and answering questions, troubleshooting problems, and maintaining workstations in good performance.

Integra

As a Help Desk Analyst, you will work directly with customers over the phone & email to coordinate and complete the implementation and support of cutting-edge and legacy vertical applications in point-of-sale technology; ensuring all facets of system (hardware, software, networking, etc.) are functioning prior to turning system over to the training team. Ability to set up and configure various types of point-of-sale and computer systems by setting parameters in the software; thorough testing and debugging of the parameter settings.

DUMAC Business Systems Inc

Analyst, Help Desk Level I (Syracuse, NY)

Support users with Link 16 communications, JREAP-C connectivity, TRAX applications, mission initialization, EFB connectivity, Sentry+ devices, WinTAK, ATAK, and endpoint functionality. Escalate unresolved incidents to Tier 2 support personnel and Subject Matter Experts while maintaining accurate documentation and operational metrics.

Tier 1 Help Desk Analyst

In 2025, we broke ground on a new manufacturing facility in Boone, Iowa, further strengthening our supply chain alongside our established plants in Garland, Texas; Casa Grande, Arizona; and Wooster, Ohio. Recent work from these teams includes the development of the squeeze pouch and new line of dips, reflecting an intentional approach to modernization while staying true to the quality our consumers expect.

Daisy Brand

This role provides Level 1 and Level 2 support for end-user devices, Microsoft 365, user accounts and business applications, resolving issues by phone, email, Teams chat and in person. They troubleshoot and document incidents in the ticketing system, escalate complex infrastructure and application issues to the Senior Help Desk Analyst or application teams, and help employees get the most out of the tools they use every day, all while delivering exceptional customer service.

LRS Healthcare

Reporting to the Information Systems Manager, you'll provide day-to-day IT support, assist with technology projects, and utilize AI tools to enhance troubleshooting and documentation while helping keep systems running smoothly. This role is ideal for someone who enjoys troubleshooting technical issues, supporting end users, and leveraging technology to improve the user experience.

Talon Hiring Solutions

ABOUT US: Soliel is an innovative, premium engineering company specializing in providing Enterprise Architecture, Network Design, Engineering, and Operations Support, Software Design and Development, Data Center Design, Deployment and Migration, and Systems Engineering services for both public and private sectors. In this role, you will act as a primary point of contact for technical support, resolving IT issues submitted via ticketing systems and email to ensure seamless daily operations for government personnel.

Help Desk Analyst Jobs in the United States

Call Center Help Desk Analyst BAE Systems Plc

Help Desk Analyst 2 4P Consulting

IT Help Desk Analyst DBR

IT Help Desk Analyst (Contract) Greenpoint Technologies

Help Desk Analyst Jackson Lewis

GA DDS IT Help Desk Analyst PeopleNTech LLC

IT Help Desk Analyst Info Way Solutions LLC

Help Desk Analyst I Apidel Technologies

Help Desk Analyst PEAK Technical Services Inc.

Help Desk Analyst 1 Nleague Services Inc

IT Help Desk Analyst - 169744 Zp Group Llc

IT Help Desk Analyst Hogan Transport Inc

Help Desk Analyst (Full-Time, Days) Nicklaus Children's Hospital

IT Help Desk Analyst Integra

Analyst, Help Desk Level I (Syracuse, NY) DUMAC Business Systems Inc

Tier 1 Help Desk Analyst Zp Group Llc

Help Desk Analyst Daisy Brand

Help Desk Analyst LRS Healthcare

IT Help Desk Analyst Talon Hiring Solutions

Help Desk Analyst Soliel LLC

Similar Job Searches

See More Jobs

Stand out to leading employers.