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You’ll troubleshoot everyday technology issues, solve problems, and gain hands-on experience with widely used technologies including Microsoft 365, Windows, Azure, Active Directory, and more. Enjoy a consistent weekday schedule while building the technical skills and customer experience that can help you grow your IT career.

Tusker

Service Desk Analyst I (M - F 9:30am to 6pm EST)

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In addition to the responsibilities above, this role also requires regular physical activity, including moving around the office to assist with IT or AV event related tasks, lifting and carrying equipment (upwards of 50lbs), moving tables and chairs, and plugging in devices under desks and other confined spaces. Thoughtful perks like daily free lunch, a new car discount, meditation and fitness apps, commuting cost coverage, and more help our people create space for what matters most in their personal and professional lives.

HOUR

Car Gurus

IT Service Desk Analyst (Contract)

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Apply independent judgment and critical thinking to evaluate unique deal scenarios, challenge assumptions, and recommend creative solutions that balance profitability, competitiveness, customer expectations, and long-term account value. This role is fully remote and can be hired anywhere within the continental U.S. The Deal Desk Analyst supports pricing strategy, deal analysis, margin optimization, and commercial decision-making within Optiv's security technology business.

Optiv Security Inc

Deal Desk Analyst | Remote, USA

Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, drive tangible outcomes and keep global enterprises ahead in a fast-changing world. The Service Desk Lead acts as the primary escalation point for critical issues and drives operational efficiency through process optimization, automation, and knowledge management initiatives.

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world. We're driven by a passion to help our clients build stronger, more agile and more innovative businesses. Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations. What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

Cognizant Technology Solutions Corp

IT Service Desk Lead / Manager

Job Description: • One to three years of experience in service delivery and End user hardware and software Configuration troubleshooting.\\ • Experience with various desktop systems, operating systems, and diverse technical environments.\\ • Excellent customer service orientation and verbal communication skills.\\ • Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.\\ Hardware Vendor technicians for warranty repair/replacement) • Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.

Employee Strength : 223,000 on March 31, 2025  Countries of Operation : 60 Countries
Consolidated Revenues: US $13.8B ,for 12 months ending March 2025
HCLTech is a global technology company, home to more than 223,000 people across 60 countries, delivering industry-leading capabilities centered around digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending March 2025 for $13.8 Billion. To learn how we can supercharge progress for you, visit <a href="https://urldefense.com/v3/__https://linkprotect.cudasvc.com/url?a=https*3a*2f*2fhcltech.com&c=E,1,YLM9eqRIWyisk6rzUtt-TC_a-5aSuyJgSIT9CeUPKnlUHPWiaGYFDbJcWWbmdqug2u98u_CZS5tci2GRD6BvXZTPh12d-2kJzo-lftXy4J-mjXTUYg05Rpqg&typo=1&ancr_add=1__;JSUl!!D1XWH5In!V6bxMmyaEl7QJGSlh0iumVpbseS84s_GjLWkU6RQjIykjc44OxVMj5Sr1w3fm5uNyDwFqsjk5jjMgYOjuAHsToBXuSQi39UvC78$" target="_blank" rel="noopener" shape="rect">hcltech.com</a>.

HCL Technologies Ltd

Senior Administrator - Desk Side Services, AMT Asset Management Software

POSITION SUMMARY The Help Desk Analyst position will provide clinical technical support for physicians, residents, and nurses in Paragon, (PCH, CCS, Emergency Department, and Operating Room Management, etc) and Athena EMR Systems. We have a generous benefits package for our full-time employees, which includes a copay medical plan option, HSA medical plans with employer contributions to your HSA Account, dental, vision, company-paid life insurance, and company-paid short- and long-term disability coverage.

Secur-Serv

IT HelpDesk Analyst

The Help Desk Support Analyst provides hands-on and remote support for Windows 11 computers, desktop hardware and peripherals, business applications, Microsoft 365, Microsoft Teams conference rooms, printers, mobile devices, and specialized technology used within SubCom's office and production environments. As a member of the broader IT Service Delivery team, the Help Desk Support Analyst will also assist with support for users located in Baltimore, Maryland; Eatontown, New Jersey; remote locations throughout the United States and internationally; SubCom's Madrid office; and aboard the company's fleet of cable ships.

SubCom LLC

IT Helpdesk Support Analyst (7496)

YEAR

US Federal Solutions is seeking a highly motivated, detail-oriented, and experienced Senior Federal Travel Systems Analyst to support the Export-Import Bank of the United States (EXIM) in the implementation, administration, and ongoing operational support of its GO.gov federal travel management system. US Federal Solutions (USFS) is an ISO 9001-certified management consulting firm providing financial management, acquisition management, program management, and data analytics support services to federal and state government agencies.

US Federal Solutions

Senior Federal Travel Systems Analyst (GO.gov Implementation & Support)

Workable

Experience should include routine end-user support activities such as incident intake, password or access support, basic hardware/software troubleshooting, ticket documentation, user communication, and escalation of issues that require advanced technical support. End User Technical Support: Provide first-line support for end users by troubleshooting common hardware, software, password, printing, mobile device, and access-related issues using approved support tools and procedures.

eSolutionsFirst

IT - End User Support Analyst

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Security Operations involves end user security service escalation, security incident response, data forensics, technical research, threat intelligence, vulnerability management, and supporting other Information Security initiatives as necessary. And 5+ years Experience in information technologies, especially information security, such as security operations and incident response, regulatory compliance or audit, vulnerability management, security engineering or similar experience (Required).

Penn Medicine

Senior Security Operations Analyst

This hands-on technical role is responsible for providing day-to-day IT support to end users, troubleshooting hardware and software issues, and supporting the implementation and maintenance of IT systems and tools. The ideal candidate is customer-focused, technically capable, and eager to grow their skills while contributing to a reliable and responsive IT support operation.

Brio Water Technology

Level II IT Analyst

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Use expertise with tools such as PowerShell and Windows Scripting to repackage software applications, operating systems, and patches for deployment to workstations.

Centuria Corporation

Vulnerability Management Analyst

The responsibilities include serving as the point of contact for internal users experiencing issues with IT systems, user setup, routing management, product management, business application requests, enhancement requests, software issues, and network connectivity. Escalate complex and unresolved issues to Tier 3 support teams, system developers, functional subject matter experts, and/or quality assurance analysts in a clear and timely manner, while keeping the end-user informed of progress.

Delaware Nation Industries

Application Support Analyst

Monitors and assures clinical system performance proactively, resolving issues as they arise to ensure system performance, support patient data, patient care, security, and confidentiality as evidenced by the effective day-to-day operation of the systems and the review of system reports and responding to user requests and help desk calls. The Epic Clinical Analyst III will be responsible for the coordination of test plans, engaging the end users in the development of test plans, documenting changes/updates to the test plan and making necessary changes to the system.

Guthrie Health

Epic Analyst, Level 3 - IT Epic Clinical - Full Time

PART_TIME

The Technology Support Analyst will serve as a member of the Technology Services Help Desk team providing courteous and expert technical support to RubinBrown team members in all locations via ticketing system, remote access, desk-side support, phone calls, emails, self-service, and walk-ups. This position will require the ability to multitask among several duties including but not limited to installation, troubleshooting and resolving technology issues on various hardware and software, Windows operating systems, prioritizing support requests, and performing ticket documentation.

RubinBrown LLP

Technology Support Analyst

Edge, Chrome)\\\ • VPN/ CISCO Any Connect/ Ping ID/ MFA\\\ • Support for laptop, desktops, and printers.\\\ • iPhone and Android devices familiarity\\\ • Application: Adobe/ SAP/ Warehouse management etc.\\\ • Basic knowledge of ITIL, Incident/ Problem/ Change.\\\ \\\ Soft Skills\\\ \\\ • Excellent communication and conversation skills (Verbal and Written)\\\ • Good documentation skills\\\ • Should have a great customer handling skill.\\\ • Able to handle unforeseen situations.\\\ • High level of acceptance\\\ • Can drive HCL's value and its methodology.\\\. • Hands-on work experience with the following: • Windows Operating systems • Clients: Windows 7, Windows 10, Windows 11 • Servers: Cloud AWS/ Azure, GCP • Remote desktop connectivity applications • MS Office Suite (2019): MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, MS Project, and MS Visio or Office 365 • Internet browsers (e.g.

Analyst (Support & Operations)

Connection / Patching of network and telephony drops; including: replacing UPS and UPS batteries, request & coordinate cabinet lock changes, mounting of network equipment (configured by network team), notify service desk to order network patch cables as required and maintain patch cables/ closets. Analytical thinking and problem solving to identify and assess user/ account/client/system problems resulting from equipment failures, operating system configurations and application errors; recommend and/or initiate solutions using diagnostic hardware and software tools and techniques; recommend effective utilization of HRM computer hardware and software applications.

Halifax Regional Council

Field Support Analyst

Elicit requirements using interviews, document analysis, requirements workshops, storyboards, surveys, site visits, business process descriptions, use cases, scenarios, event lists, business analysis, competitive product analysis, task and workflow analysis, and/or viewpoints. In addition, the position performs systems analysis, data analysis, reporting support, data extraction, transformation, and loading processes, and assists with integrations between College systems, applications, databases, and third-party platforms.

Glen Oaks Community College

System Analyst

The Analyst III independently addresses issues and design decisions of moderate to high complexity, delivers clear communication and documentation of complex concepts across the organization, and serves as an informal leader within the team — mentoring Application Analyst I and II staff, modeling self-direction and continuous growth, and helping the team develop and improve rather than defaulting to the status quo. Research issues and use independent analysis and judgment to produce solution options — including alternative solutions when necessary to address system limitations — for complex and/or controversial matters, including pros, cons, risks, benefits, costs, and unintended consequences.

Stanford Health Care

Clinical Applications Analyst 3, Enterprise Imaging

Medical and dental insurance, life insurance, sick time and vacation time consistent with University policies, long-term disability insurance, flexible spending account benefits, tuition remission benefits generally starting after 90 days (employee) or 2 years (spouse and children) of employment, retirement contributions generally starting after 2 years of employment, and eligibility for the University's home purchase assistance program consistent with program requirements. The role involves working closely with functional staff in administrative offices to understand business needs and help execute solutions, build strong working relationships, and provide personalized guidance and support.

Help Desk Analyst Jobs in the United States

Service Desk Analyst I (M - F 9:30am to 6pm EST) Tusker

IT Service Desk Analyst (Contract) Car Gurus

Deal Desk Analyst | Remote, USA Optiv Security Inc

IT Service Desk Lead / Manager Cognizant Technology Solutions Corp

Senior Administrator - Desk Side Services, AMT Asset Management Software HCL Technologies Ltd

IT HelpDesk Analyst Secur-Serv

IT Helpdesk Support Analyst (7496) SubCom LLC

Senior Federal Travel Systems Analyst (GO.gov Implementation & Support) US Federal Solutions

IT - End User Support Analyst eSolutionsFirst

Senior Security Operations Analyst Penn Medicine

Level II IT Analyst Brio Water Technology

Vulnerability Management Analyst Centuria Corporation

Application Support Analyst Delaware Nation Industries

Epic Analyst, Level 3 - IT Epic Clinical - Full Time Guthrie Health

Technology Support Analyst RubinBrown LLP

Analyst (Support & Operations) HCL Technologies Ltd

Field Support Analyst Halifax Regional Council

System Analyst Glen Oaks Community College

Clinical Applications Analyst 3, Enterprise Imaging Stanford Health Care

Programmer Analyst I University of Portland

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