1,459 Results for

Guest Services Manager Jobs in Massachusetts

Jobs

Cambridge, MA

$70,000–$80,000 / year
Full time

ol>

Please apply through https://globalartslive.applicantpro.com/jobs/ and submit a resume and cover letter..

About The Platform In Fall 2026, Global Arts Live will launch The Platform, a new performing arts center, in partnership with real estate developer BioMed Realty.

15 days ago

Wayland, MA

$18.92–$23.65 / hour

See Sunrise Senior Living Terms & Conditions at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/terms-and-conditions and Privacy Policy at https://c-5885-20221207-www-sunriseseniorliving-com.i.icims.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions. The Care Manager/"Designated Care Manager" is responsible for providing the highest degree of quality care and services to a consistent group of residents and their families in our assisted living/long term care and reminiscence neighborhoods.

3 days ago

Cambridge, MA

a href="https://nam10.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.highgate.com%2F&data=05%7C02%7Cchristopher.greene%40highgate.com%7C5ba1db61aa2644870bcf08deb103a625%7C3b290724ee0b4b3a88d66a1172257251%7C0%7C0%7C639142826441724766%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=0TCAQBOY4kN%2B%2FdFutYKy8kziiFuFaDqmAs31mroqA%2BY%3D&reserved=0" rel="noopener nofollow noreferrer" target="_blank">www.highgate.com. Qualifications:

At least 6 years of related progressive experience in hotel Accounting or related field; or a 4-year college degree with an Accounting/ Finance concentration and a minimum of 2 years of related progressive experience; or a 2-year college degree and a minimum of 4 years of related progressive experience.
.

1 day ago

Peabody, MA

$110,000–$120,000 / year

li>Analyzing, developing, and implementing Quality Improvement measures for clinical indicators/benchmarking such as Falls, Pressure Ulcers, Medication Errors, Restraint Utilization, Re-hospitalization, Anti-psychotic utilization, ADL splits/documentation, etc. See Erickson Senior Living Privacy Policy at https://www.ericksonseniorliving.com/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

4 days ago

Boston, MA

$90,000–$95,000 / year

li>Performing daily inspections and periodic audits to check safety of equipment and to ensure that food is cooked properly; addressing engineering problems involving the cost, installation, and maintenance of such equipment . While performing the duties of this position, the employee is regularly exposed to sharp objects, slippery floors, smoke, steam, high temperatures, humidity, and extreme cold.

8 days ago

Boston, MA

$85,000–$90,000 / year

You'll own daily operations, communicate closely with BOH and admin, mentor your supervisors, and ensure the restaurant meets its performance targets without losing sight of what makes LPM special.

Ensure every guest receives the full LPM experience from arrival to departure anticipating needs, recognizing regulars, introducing signature dishes to first-timers.

11 days ago

Salem, MA

$75,000–$85,000 / year

li>Accomplishes employee relations objectives by selecting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. The the AGM delivers revenues and profits by developing, marketing, financing, and providing appealing restaurant service; managing staff, and of course touching every table.

11 days ago

Tewksbury, MA

$70,000–$80,000

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation.

1 day ago

Boston, MA

$75,000–$100,000 / year

li>40+ hours per week will be scheduled outside the office working on the floor in a hands on, admin free, computerless, shoulder to shoulder role coaching, developing and supporting the team.

Keeps leadership promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary.

Today

Boston, MA

$100,000–$100,000

p style="margin:0px">Visit our website at https://careers.swissport.com to learn more about Life at Swissport. Our lounges are not quite cafés or restaurants but offer a haven for guests looking for a comfortable seat, complimentary food and drinks, great WiFi and above all a fantastic experience before their flight, no matter the reason for the journey.

25 days ago

Lepage, ME

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Strong organizational and time management skills with the ability to handle multiple priorities simultaneouslySolid understanding of budgeting, inventory control, and cost managementEffective communication, leadership, and team-building abilities.

23 days ago

Peabody, MA

$17–$17.25 / hour
Full time

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Shrewsbury, MA

$20.50–$20.75 / hour

p>The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

30+ days ago

Natick, MA

$22–$22.25 / hour
Full time

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

30+ days ago

Tewksbury, MA

$17.25–$17.50 / hour

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control.

The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

30+ days ago

Leominster, MA

$19–$19.25 / hour
Full time

30+ days ago

WESTBOROUGH, MA

$16.50–$18.50

If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Scheduling: This position is both part time (up to 29 hrs.) and full-time (32-40 hrs.) and involves working a variety of hours, day and night, as Cumberland Farms locations can be open 24 hours depending on the store.

28 days ago

Boston, MA

Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

30+ days ago

Edgartown, MA

$60,000–$70,000 / year

Assisting with staff-related responsibilities include interviewing, hiring, and training; planning, assigning, and directing work; completing new hire paperwork; processing time sheets; appraising performance; rewarding and correcting team members; addressing concerns; coaching and mentoring, etc. With 90 guest rooms and luxury hotel amenities, it is the perfect place to vacation in the heart of Edgartown with all the galleries, dining, shops, and nightlife the town has to offer.

30+ days ago

Boston, Massachusetts

$25–$25 / hour
Full time

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a leading company in the cell‑tower and commercial real estate industry, is seeking an Assistant Office Manager for a 3+ month onsite assignment in Boston.

3 days ago

Chatham, MA

Guests of the Inn are able to experience a series of authentic, first-hand Cape Cod experiences such as private cabana rentals along the Inn's private quarter-mile beach, an oceanfront pool, complimentary bike rentals, private bonfires, tennis courts, a full-service spa, and supervised Kids Crew sessions. About our property: Located along the shores of Chatham, Massachusetts, Chatham Bars Inn, a Forbes Five-Star resort, stands as a timeless beacon of hospitality, blending rich history with modern luxury on 25 oceanfront acres.

30+ days ago

Falmouth, MA

Full time

The Guest Service Manager plays a pivotal role in delivering an exceptional, personalized guest experience while supporting the day-to-day operations of a luxury boutique hotel. This is a hands-on leadership role ideal for someone who thrives in a dynamic environment, leads with authenticity, and is passionate about hospitality at a highly personalized level.

30+ days ago

Plymouth, Massachusetts

ul>

Leadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.

Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.

11 days ago

Marlborough, MA

ul>

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.

Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.

2 days ago

Westborough, MA

ul>

Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.

30+ days ago

Ashland, MA

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy-paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023_WageTransparency_FlikHospitality.pdf. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

30+ days ago

Boston, MA

$16–$20 / hour

Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

30+ days ago

Boston, MA

$15–$18 / hour

p>• Must be at least 18 years of age • Must be able to maintain composure and organization in an often hectic and loud environment • Be flexible and approach the job with a one team mentality no matter the task • Customer service friendly attitude, and a desire to create a great environment for others • Must possess strong problem-solving skills and team communication • 1 year plus of work experience in a customer service role, preferably in live entertainment • 1 year plus of work experience in a sales or retail role • Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment • Must be able to lift 30 lbs.

• Under the leadership of the Ancillary Sales Coordinator and venue management, facilitate ancillary programs and upselling through their assigned position • Partner with the Ancillary Sales Coordinator and venue management to fulfill ancillary responsibilities and expectations • Provide exceptional customer service to fans throughout the venue, under the leadership of the Experience Manager.

30+ days ago

Boston, MA

$66,270–$81,200 / year

li>Oversee and manage Guest Experience Concessions operations, including managing the full spectrum of the purchasing process, receiving, budget management, inventory management, digital reporting, and logging discrepancies, as well as maintaining on-premises TIPS certification status for all Concessions staff to ensure safe alcohol service across all venues for internal and external events.

In alignment with the Director, Emergency Management and Director, Risk Management, Manager is responsible for exclusively ensuring proper training of up to 80 part-time intermittent/student employees to ensure that, in event of an emergency, audiences in Emerson's spaces will receive clear and confident direction.

10 days ago

Boston, Massachusetts

At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Guest Services - Citizens House of Blues Boston

The Guest Services position will interact with guests, providing them with information and assistance, delivering an exceptional guest experience.

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

30+ days ago

Beverly, MA

$17–$22.88 / hour

Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Assists patients with meal orders, adjusts to meet requirements of the nutritional care plan, and accurately completes order entry process.

9 days ago

Boston, Massachusetts

For additional information, visit www.livenationentertainment.com . . Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.

30+ days ago

Ipswich, Massachusetts

p>The Trustees’ commitment to advancing the organization’s vision for this work may be found here: Diversity, Belonging, Inclusion and Equity..

Participate in regular trainings and team meetings that provide professional skill development, update staff on current developments at The Trustees of Reservations, and inform staff of both interpretive philosophy and interpretive techniques that improve visitor experiences on site .

30+ days ago

Fitchburg, MA

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. Assists in developing, implementing, and monitoring programs ensuring a safe facility that complies with all appropriate regulations-Ergonomics, Emergency Responses, Injury and Illness Prevention, and Hazard Communications Programs.

30+ days ago

Boston, MA

$16.07–$23.57 / hour

We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.

24 days ago

Hyannis, MA

Summary: Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting, and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests. To perform this job successfully, an individual should have knowledge of payroll and human resource systems, word processing, spreadsheet, accounting, internet, and point of sale software/credit card processing.

30+ days ago

Boston, MA

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

30+ days ago

Boston, MA

The leaders who built the most iconic lifestyle hotels in the world, the ones who transformed lobbies into living rooms, turned front desks into cultural concierges, and made guests feel like they belonged, they all started with a moment like this one. This is for the hospitality visionary who has studied what the best lifestyle brands did to the lobby, to neighborhood culture, to the very idea of belonging, and who has been waiting for the chance to build something like that from the ground up, with the backing and infrastructure of Pyramid Global Hospitality's 230+ property portfolio.

30+ days ago

Boston, Massachusetts

div>

In the event of emergencies or crises, the Guest Relations Manager may need to respond quickly and assist guests in evacuating the facility or accessing emergency services, potentially involving physical exertion and mobility.
The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers.

12 days ago

WINCHESTER, Massachusetts

What You Bring:

have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system.
can analyze data, present and effectively communicate to all levels within the organization related to training, leading hospital committees and change management.

30+ days ago

BOSTON, Massachusetts

Role Overview:

Sodexo is seeking an overnight Environmental Services / Custodial Manager 2 for a healthcare account in Boston, MA at Tufts Medical Center, part of Tufts Medicine, an internationally-respected academic medical center – a teaching hospital for Tufts University School of Medicine who prides themselves not only in the sophistication of the care they provide but the compassionate way in which they provide it. What You Bring:

have experience leading, training and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service delivery.

19 days ago

Boston, MA

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

23 days ago

Boston, MA

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

11 days ago

Tewksbury, MA

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

22 days ago

$23–$25 / hour

Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program. If you''re looking for an opportunity to grow your career in dining services management and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

30+ days ago

ANDOVER, Massachusetts

$23–$25 / hour

li style="font-size:10pt;font-family:'poppins' , sans-serif;color:#0d0d0d;font-weight:400">Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program. Benefits Link:

Click here for more benefits information.

18 days ago

Haverhill, MA

p>SUMMARY: Reporting to the Director of Enrollment Operations and Welcome Express, the Welcome Express Guest Services Representative is responsible for providing customer service and support to key constituents (internal and external) in areas related to both financial aid and student accounts.

Location: Haverhill, MA Category: Student Services and Support Job Type: Full-time Posted On: Wed Feb 25 2026.

30+ days ago

Braintree, MA

$33.65–$36.06 / hour

p>Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:

Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training, and team building.

15 days ago

Dalton, MA

$40,000–$42,000 / year

Comprehensive Benefits Package - Medical, Dental, and Vision Free Telemedicine Services on Day 1* Paid Holidays & Vacation 401 (k) Get paid when you need it with PNC EarnedIt Financial Wellness Support from PNC Workplace Banking Free Prescription Discount Program Employee Assistance Programs Training & Development Opportunities Employee Recognition Programs Employee Stock Purchase Plan Nationwide Transfer Opportunities. Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility.

30+ days ago

Boston, MA

$82,000–$85,000 / year

li>Per assigned Groups and Events, discusses rooms and catering requirements calculates costs, negotiates price and prepares sales proposals and agreements, suggests menu modifications in response to customer needs, and up sell services and resources to clients whenever possible.

Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily EO meetings as necessary and monthly department meetings.

21 days ago

Stand out to leading employers.

Upload your resume and let employers find you for new Guest Services Manager job openings. Plus, receive relevant job matches delivered straight to your inbox.

Create A Free Account

Guest Services Manager Jobs in Massachusetts

Food and Beverage Manager Global Arts Live

Care Manager Sunrise Senior Living

Complex Accounting Manager Courtyard Boston Cambridge

Clinical Manager, RN Brooksby Village by Erickson Senior Living

Assistant General Manager Mecha Noodle Bar

Restaurant Manager La Petite Maison

Assistant General Manager Village Tavern | Bar & grill

Food Production Manager Aramark

General Manager Taco Azul

BOS Lounge Manager Swissport International AG

Asst. Sanitation Manager Aramark

Assistant Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Store Manager - Spirit Spencer Gifts - Spirit Halloween

Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spirit Spencer Gifts - Spirit Halloween

Senior Assistant Store Manager Spencer Gifts - Spirit Halloween

Food Service Leader cumberlandfarmsinc

Temporary Field Service Animatronic Technician (Framingham - Concord - Burlington) Spencer's

Assistant Guest Services Manager / Guest Services Manager HARBORSIDE INN CONDO TRUST

Office Manager Beacon Hill Staffing Group

Assistant Guest Services Manager Pyramid Hotel Group

Guest Service Manager Beach Breeze Inn / Shore Haven Inn

Guest Services Supervisor John Carver Inn & Spa

Guest Services Rep Part Time-104020 Extended Stay America Inc

Guest Services Rep Full Time-104010 Extended Stay America Inc

GUEST SERVICES AGENT (PART TIME) Compass Group North America

Guest Services - Citizens House of Blues Boston Live Nation Entertainment Inc

Guest Services Ambassador - Leader Bank Pavilion Live Nation Entertainment Inc

Guest Experience Manager Emerson College

Guest Services - Citizens House of Blues Boston HOB Entertainment

Guest Services Representative - Food Services PER DIEM Lahey Hospital and Medical Center

Guest Services Ambassador - Leader Bank Pavilion Live Nation Worldwide

Seasonal Guest Services Associate The Trustees of Reservations

Guest Services Supervisor Great Wolf Resorts Inc

Guest Services Staff - Bowery Presents MA | The Sinclair, Royale, Roadrunner,The Sinclair, Royale, Roadrunner, Suffolk Downs AEG Worldwide

Guest Service Representative MARGARITAVILLE RESORT CAPE COD

Assistant Guest Experience & Events Manager Highgate Hotels LP

Guest Services Director Pyramid Hotel Group

Guest Relations Manager, Hope Lodge American Cancer Society

Environmental Services / Custodial Operations Manager 2 Sodexo

Environmental Services / Custodial Operations Manager 1 Sodexo

Guest Service Representative Marriott International Inc

Dual Guest Service Representative Marriott International Inc

Patient Services Manager - Food Service Aramark

Dining Services Manager in Training Healthcare Services Group Inc

Dining Services - Manager in Training Healthcare Services Group, Inc.

Welcome Express Guest Services Representative - Northern Essex Community College Northern Essex Community College

Resident Services Manager 2 - Lenox Farms UDR Inc

Environmental Services Department Manager Healthcare Services Group Inc

Event Sales & Services Manager Accor SA

Similar Job Searches