1,219 Results for

Guest Services Manager Jobs in Cambridge, MA

Jobs

Cambridge, MA17 days ago

$70,000–$80,000 Per Year
Full-time

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Please apply through https://globalartslive.applicantpro.com/jobs/ and submit a resume and cover letter..

About The Platform In Fall 2026, Global Arts Live will launch The Platform, a new performing arts center, in partnership with real estate developer BioMed Realty.

New!

Boston, MAToday

$65,000–$70,000 Per Year

Founded in 1985, former federal prosecutors Rick Rosenfield and Larry Flax combined their fervor for food and fresh ingredients to create innovative, hearth-baked pizzas such as The Original BBQ Chicken, California Club and Thai Chicken that are created in a lively open kitchen. See California Pizza Kitchen Terms & Conditions at https://www.cpk.com/legal/terms-of-use and Privacy Policy at https://www.cpk.com/legal/privacy-policy and SonicJobs Privacy Policy at https://www.sonicjobs.com/us/privacy-policy and Terms of Use at https://www.sonicjobs.com/us/terms-conditions.

Lepage, ME25 days ago

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Strong organizational and time management skills with the ability to handle multiple priorities simultaneouslySolid understanding of budgeting, inventory control, and cost managementEffective communication, leadership, and team-building abilities.

Boston, MA27 days ago

$100,000–$100,000

p style="margin:0px">Visit our website at https://careers.swissport.com to learn more about Life at Swissport. Our lounges are not quite cafés or restaurants but offer a haven for guests looking for a comfortable seat, complimentary food and drinks, great WiFi and above all a fantastic experience before their flight, no matter the reason for the journey.

Boston, MA18 days ago

$17.25–$17.50 Per Hour

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control.

The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

Foxborough, MA30+ days ago

$20.50–$20.75 Per Hour

p>The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

Natick, MA30+ days ago

$19–$19.25 Per Hour
Full-time

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Natick, MA30+ days ago

$22–$22.25 Per Hour
Full-time

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Burlington, MA30+ days ago

$17–$17.25 Per Hour
Full-time

New!

WESTBOROUGH, MA1 day ago

$16.50–$18.50

If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Scheduling: This position is both part time (up to 29 hrs.) and full-time (32-40 hrs.) and involves working a variety of hours, day and night, as Cumberland Farms locations can be open 24 hours depending on the store.

Boston, MA30+ days ago

Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

New!

Boston, Massachusetts5 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a leading company in the cell‑tower and commercial real estate industry, is seeking an Assistant Office Manager for a 3+ month onsite assignment in Boston.

Westborough, MA30+ days ago

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Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.

Tewksbury, MA25 days ago

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

Ashland, MA30+ days ago

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy-paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023_WageTransparency_FlikHospitality.pdf. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Boston, MA30+ days ago

$16–$20 Per Hour

Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Plymouth, Massachusetts13 days ago

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Leadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.

Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.

Boston, MA30+ days ago

$15–$18 Per Hour

p>• Must be at least 18 years of age • Must be able to maintain composure and organization in an often hectic and loud environment • Be flexible and approach the job with a one team mentality no matter the task • Customer service friendly attitude, and a desire to create a great environment for others • Must possess strong problem-solving skills and team communication • 1 year plus of work experience in a customer service role, preferably in live entertainment • 1 year plus of work experience in a sales or retail role • Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment • Must be able to lift 30 lbs.

• Under the leadership of the Ancillary Sales Coordinator and venue management, facilitate ancillary programs and upselling through their assigned position • Partner with the Ancillary Sales Coordinator and venue management to fulfill ancillary responsibilities and expectations • Provide exceptional customer service to fans throughout the venue, under the leadership of the Experience Manager.

Boston, MA12 days ago

$66,270–$81,200 Per Year

li>Oversee and manage Guest Experience Concessions operations, including managing the full spectrum of the purchasing process, receiving, budget management, inventory management, digital reporting, and logging discrepancies, as well as maintaining on-premises TIPS certification status for all Concessions staff to ensure safe alcohol service across all venues for internal and external events.

In alignment with the Director, Emergency Management and Director, Risk Management, Manager is responsible for exclusively ensuring proper training of up to 80 part-time intermittent/student employees to ensure that, in event of an emergency, audiences in Emerson's spaces will receive clear and confident direction.

Boston, Massachusetts30+ days ago

At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Guest Services - Citizens House of Blues Boston

The Guest Services position will interact with guests, providing them with information and assistance, delivering an exceptional guest experience.

Job Summary:

WHO ARE WE?

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Beverly, MA11 days ago

$17–$22.88 Per Hour

Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Assists patients with meal orders, adjusts to meet requirements of the nutritional care plan, and accurately completes order entry process.

Boston, Massachusetts30+ days ago

For additional information, visit www.livenationentertainment.com . . Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.

Ipswich, MA30+ days ago

$16–$17 Per Hour

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Participate in regular trainings and team meetings that provide professional skill development, update staff on current developments at The Trustees of Reservations, and inform staff of both interpretive philosophy and interpretive techniques that improve visitor experiences on site . Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture-there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor's experience special.

Boston, MA26 days ago

$16.07–$23.57 Per Hour

We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.

New!

Boston, Massachusetts4 days ago

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In the event of emergencies or crises, the Guest Relations Manager may need to respond quickly and assist guests in evacuating the facility or accessing emergency services, potentially involving physical exertion and mobility.
The Guest Relations Manager leads guest relations and front desk operations, ensuring a seamless and welcoming experience for patients and caregivers.

Boston, MA30+ days ago

The leaders who built the most iconic lifestyle hotels in the world, the ones who transformed lobbies into living rooms, turned front desks into cultural concierges, and made guests feel like they belonged, they all started with a moment like this one. This is for the hospitality visionary who has studied what the best lifestyle brands did to the lobby, to neighborhood culture, to the very idea of belonging, and who has been waiting for the chance to build something like that from the ground up, with the backing and infrastructure of Pyramid Global Hospitality's 230+ property portfolio.

Boston, MA30+ days ago

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Boston, MA25 days ago

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

Boston, MA13 days ago

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Tewksbury, MA24 days ago

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Haverhill, MA30+ days ago

p>SUMMARY: Reporting to the Director of Enrollment Operations and Welcome Express, the Welcome Express Guest Services Representative is responsible for providing customer service and support to key constituents (internal and external) in areas related to both financial aid and student accounts.

Location: Haverhill, MA Category: Student Services and Support Job Type: Full-time Posted On: Wed Feb 25 2026.

Braintree, MA17 days ago

$33.65–$36.06 Per Hour

p>Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:

Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training, and team building.

Norton, MA30+ days ago

$75,000–$90,000 Per Year

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.

Winchester, MA30+ days ago

p>Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services.

have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system.

Westford, MA20 days ago

$40–$42 Per Hour

Oversee all aspects of site operations relevant to the location, including Reception, Security, Business Continuity, Emergency Response Planning, Environmental Health and Safety programs, Ergonomics, Green Initiatives, Sustainability, Food Services, Supplies, Record Retention, Asset Management, Recycling, Satisfaction Surveys, Transport Services, and related activities. You'll work with the client Site Leaders, Finance, and other departments to address business needs, collaborating with the client's Real Estate Site Services (RESS) Regional Lead and Subject Matter Experts to enhance employee engagement, satisfaction, and service efficiency.

Boston, MA30+ days ago

p>Sodexo is seeking an overnight Environmental Services / Custodial Manager 2 for a healthcare account in Boston, MA at Tufts Medical Center, part of Tufts Medicine, an internationally-respected academic medical center - a teaching hospital for Tufts University School of Medicine who prides themselves not only in the sophistication of the care they provide but the compassionate way in which they provide it.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services.

Woburn, MA30+ days ago

As the Nutrition Services Manager at Encompass Health, you will lead the coordination and direction of our Nutrition Services Department, overseeing nutritional support for patients, employees, and guests. Our achievements include being named one of the World's Most Admired Companies and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

Boston, MA23 days ago

$82,000–$85,000 Per Year

li>Per assigned Groups and Events, discusses rooms and catering requirements calculates costs, negotiates price and prepares sales proposals and agreements, suggests menu modifications in response to customer needs, and up sell services and resources to clients whenever possible.

Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily EO meetings as necessary and monthly department meetings.

MA19 days ago

$23–$25 Per Hour

p>or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program.

ANDOVER, Massachusetts20 days ago

$23–$25 Per Hour

li style="font-size:10pt;font-family:'poppins' , sans-serif;color:#0d0d0d;font-weight:400">Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program. Benefits Link:

Click here for more benefits information.

New!

Woburn, MA3 days ago

As Convention Services Manager you will:

See the Vision -- it is your job to ensure the smooth operation of business functions, following the BEO and communicating to the various departments at the hotel exactly what it is the meeting planner expects. This role coordinates and executes all aspects of a meeting plan to ensure total client satisfaction including set up, meal functions, room reservations, group billing and any recreation arrangements.

Boston, MA14 days ago

$90,000–$100,000 Per Year
Full-time

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Job Overview:

As a Residential Services Manager, you’llbe responsible for providing high level support to management in the overall operations of Community Association business and delivering exceptional customer service to owners, residents, clients and vendors.

Physical Requirements:

Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs.

Cambridge, MA30+ days ago

$25.50–$27.50 Per Year

The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager. Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

New!

Royal Sonesta Cambridge, Massachusetts5 days ago

p style="text-align:inherit">The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.

Accurately process all cash and credit card transactions in accordance with established procedures including but not limited to posting all charges, completing cashier and other reports, preparing deposit, and counting/ securing assigned bank.

Boston, MA13 days ago

$90,000–$100,000 Per Year

p>Job Overview:

As a Residential Services Manager, you'll be responsible for providing high level support to management in the overall operations of Community Association business and delivering exceptional customer service to owners, residents, clients and vendors.

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies.

Chelsea, MA7 days ago

Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching. Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

New!

Cambridge, Massachusetts4 days ago

li style="font-size:9pt;font-family:'verdana' , sans-serif;color:#000000;font-weight:400">Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Work schedule varies and may include working on holidays, weekends and alternate shifts.

New!

Cambridge, Massachusetts5 days ago

Work schedule varies and may include working on holidays, weekends and alternate shifts.

Boston, Massachusetts30+ days ago

Remote

p style="margin:0px">Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you’ll manage group events from contract through execution—ensuring every detail is delivered flawlessly while maximizing revenue opportunities and guest satisfaction.

Boston, Massachusetts26 days ago

Overview:

The Senior Conference Services Manager plays a critical role in the success of Seaport Hotel, serving as the primary liaison between clients and hotel operations for all group and event business. The Senior Conference Services Manager also leads and develops the Conference Services team, requiring strong leadership, organization, and communication skills to consistently exceed client expectations.

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Guest Services Manager Jobs in Cambridge, MA

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Guest Relations Manager, Hope Lodge American Cancer Society

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Patient Services Manager - Food Service Aramark

Welcome Express Guest Services Representative - Northern Essex Community College Northern Essex Community College

Resident Services Manager 2 - Lenox Farms UDR Inc

Catering Services Manager - Wheaton College Aramark

Environmental Services / Custodial Operations Manager 2 Sodexo SA

Office Services Manager AA2IT

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Nutrition Services Manager Encompass Health Corp

Event Sales & Services Manager Accor SA

Dining Services Manager in Training Healthcare Services Group Inc

Dining Services - Manager in Training Healthcare Services Group, Inc.

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