261 Results for

Guest Services Manager Jobs in Charlotte, NC

Jobs

New!

York, SC5 days ago

$19–$22

Sign-on bonuses are paid in 3 equal payments according to the following schedule: payment 1 processes 30 days following the date of hire, payment 2 processes 60 days following the date of hire, payment 3 processes 90 days following the date of hire. To our guests, Zaxbys is more than just a place to eat – it’s a place to have fun, spend time with friends, and enjoy great food.

New!

Charlotte, NC3 days ago

$65,000–$73,000

Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance. Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience.

New!

Charlotte, NC4 days ago

$170,800–$201,300 Per Year

This role serves as the senior-most leader on site, with direct ownership of P&L performance, client partnership, and delivery of all IFM services across Charlotte,NC and all of Mecklenburg County. Through an Integrated Facilities Management (IFM) model, we provide a single-source solution across maintenance, engineering, custodial, grounds, energy management, and operational services.

New!

Marvin, NC1 day ago

Responsibilities include managing team members, maintaining the cleanliness of grounds and restrooms, handling trash disposal, assisting guests, and providing directions and park information as needed in a friendly and helpful manner. They are crucial to providing guests with a variety of engaging activities that reflect and uphold our core values of Integrity, Courtesy, and Inclusiveness.

New!

Gastonia, NC2 days ago

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

New!

Gastonia, NC2 days ago

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

New!

Gastonia, NC2 days ago

Charlotte, NC11 days ago

Travel weekly and assess opportunities in stores to improve/maintain the effectiveness of visual merchandising presentations; share ideas and feedback regularly with all members of Visual team, with brainstorm sessions and/or store work-thrus. Focus on Store Setup within the Territory, for "Early Stores" and other stores, partnering with the existing field teams to ensure stores accept deliveries and begin store assembly according to Company strategy.

New!

Mooresville, NC4 days ago

The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

New!

Mooresville, NC4 days ago

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

New!

Charlotte, NC2 days ago

Whether it's developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

New!

Concord, NC1 day ago

Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law. Maintains cleanliness and safety in assigned work area and performs all duties in compliance with Carowinds Safety guidelines and requirements and reports all unsafe or unusual conditions to supervision.

Huntersville, NC8 days ago

Be an ambassador of our Guiding Values and Behaviors by making people smile, learning and growing together, finding solutions and taking initiative, working (and winning) as a team, having fun and celebrating success, and seeing the best in others! You help guests plan and choose delicious, familiar and fantastic Panera dishes for their events, respond to their inquiries and requirements, and guarantee hassle-free hosting with craveable food delivered promptly and accurately.

Indian Trail, NC8 days ago

Huntersville, North Carolina8 days ago

Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Handles guests and hosts requests, refunds, loans, pickups, voids, and check approvals promptly, and professionally.

Charlotte, NC30+ days ago

Be the leading example of hospitality for our team members and guests,educate team members and guests on products and services to provide convenient meal solutions; and quickly addressing and resolving guest concerns . You will coordinate the onboarding and initial training of newly hired team members, support team member engagement activities, and manage guest flow to ensure an outstanding shopping experience and drive results.

Charlotte, NC7 days ago

Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) in Asheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolinaor a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel. Webelieveinthe deityofthe LordJesusChrist,inHisvirgin birth,inHissinlesslife,inHismiracles,inHis vicariousand atoning death through His shed blood on the cross,in Hisbodilyresurrection,inHisascensionto theright handofthe Father,andinHispersonalreturninpowerand glory.

GASTONIA, NC30+ days ago

$18–$22 Per Hour

The program focuses on different aspects of managing your own account, including: + General Training & Comprehension - Learn and perform the job assignments of the housekeeper, heavy housekeeper/floor tech, and laundry worker positions and, as such, can operate, and teach others how to operate, a variety of industrial cleaning equipment. + Leadership - Learn to effectively handle managerial responsibilities as well, including but not limited to payroll submission, staffing patterns, effective coaching and discipline, purchasing, maintaining inventory, and budgeting.

CHARLOTTE, NC30+ days ago

Join Healthcare Services Group (HCSG) as an Environmental Services (EVS) Assistant Manager, overseeing cleaning and sanitation services at a long-term care facility. or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

CONCORD, NC30+ days ago

Join Healthcare Services Group (HCSG) as an Account Manager, leading housekeeping, laundry, and floor care teams in a long-term care facility. If you're looking for a role where you can lead with passion, drive positive change, and be part of a supportive and dedicated team, apply now and start making a difference at HCSG!

Kannapolis, North Carolina30+ days ago

Works with the Store Manager and Guest Service Manager to ensure that the schedule is written to provide the desired level of service within the established labor guides. Manages guest traffic flow from both the guest side and bagging side of the register using this positioning as an opportunity to interact with guests and monitor productivity.

Charlotte, NC30+ days ago

Linked to 12 city blocks via sky bridge, the Omni Charlotte Hotel is moments away from the Blumenthal Performing Arts Center, Discovery Place, the Charlotte Convention Center, and the EpiCentre entertainment district. Omni Charlotte’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service.

Charlotte, NC30+ days ago

As a Guest ServiceDepartment Lead, you’ll help bring our mission to life by supporting the Guest Service Department Manager in making everyday eating extraordinary. Repetitive hand/arm movements, grasping, bending, reaching, ability to lift, push, or pull up to 50 pounds by oneself, and exposure to extreme temperatures.

Charlotte, North Carolina15 days ago

Overview: With limited supervision, the Service/Bar Manager is responsible for the daily operations of the front of house functions at Firebirds Wood Fired Grill including appearance, guest experience, leadership of team members, scheduling of front of house positions, and effective communication with General Manager. Our Service/Bar Managers are responsible for executing quality and value in all steps of service, whether it be food execution, guest relations, or level of service.

Charlotte, NC30+ days ago

Full-time

HC-Resource is seeking an experienced and dynamic General Manager in North Carolina with full-service, high-volume leadership and Tex-Mex concept experience (or strong relevant experience with Tex-Mex menus, margarita/cocktail programs, and service style). Maintain inventory controls to eliminate out-of-stocks and achieve at least monthly turns—especially on bottled beer and liquor where inventory tends to sit longest.

Charlotte, North Carolina29 days ago

Our Charlotte conference center offers more than 20,000 square feet of luxury event space, scenic outdoor venues, professional planning, and delicious catering services for meetings, groups, and weddings in Charlotte. Lead the Executive Committee utilizing a participative style: be readily available and effectively communicate with each member, coordinate the operation of each individual's department and special projects, and assist in identifying problems and solutions.

Concord, NC30+ days ago

Healthcare Coverage - Restaurant hourly team members may become eligible for health and welfare plans the first of the month following an ACA measurement period in which average hours worked per week is 30 or greater. We offer flexible work schedules, a great work environment, excellent opportunities for advancement along with the following benefits: Get Paid Quicker - We pay our team members weekly.

Charlotte, NC13 days ago

$14–$14

SBH locations have been recognized at the Popeyes International Franchise Conference multiple times for our training expertise and we currently have 5 training store restaurants. This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick-service restaurants, with over 2,700 restaurants in the U.S. and around the world.

Pineville, NC30+ days ago

Understand and monitor utility consumption, utility rates structures, utility rebates through the use of new and existing building control technologies/BAS systems including (but not limited to) lighting controls (BMS/EMS), HVAC, fire/life safety alarm systems, irrigation control, vertical transportation. + Develop strong tenant relationships through pre-construction and subsequent follow-up meetings with tenant contractors to regulate compliance with Rules & Regulations, specific lease requirements and timely completion of construction, along with assisting Tenant Coordination with as-built conditions, available utilities, and any known constraints.

Mooresville, NC30+ days ago

$45,000–$55,000 Per Year

Must be a certified Moe's Manager, Enforce sanitary practices for food handling, general cleanliness and maintenance of exterior, kitchen and dining areas. This includes ensuring that all guests are satisfied with their dining experience, overseeing the development and performance of shift leaders and team members.

Clover, SC30+ days ago

$45,000–$55,000 Per Year

Gastonia, NC30+ days ago

$45,000–$55,000 Per Year

Fort Mill, SC30+ days ago

$45,000–$55,000 Per Year

Charlotte, NC13 days ago

$40,000–$50,000

This unique and flavorful food has allowed Popeyes to become one of the world’s largest chicken quick-service restaurants, with over 2,700 restaurants in the U.S. and around the world. SBH locations have been recognized at the Popeyes International Franchise Conference multiple times for our training expertise and we currently have 5 training store restaurants.

Charlotte, NC30+ days ago

Full-time

Whether you work at our headquarters in Charlotte, North Carolina, the Billy Graham Library in Charlotte, North Carolina, the Billy Graham Training Center at the Cove (BGTC) inAsheville, North Carolina, Blue Ridge Broadcasting (BRB) in Asheville, North Carolinaor a field office abroad, you are part of a team of committed Christians working together to reach people to the ends of the earth with the Gospel. Webelieveinthe deityofthe LordJesusChrist,inHisvirgin birth,inHissinlesslife,inHismiracles,inHis vicariousand atoning death through His shed blood on the cross,in Hisbodilyresurrection,inHisascensionto theright handofthe Father,andinHispersonalreturninpowerand glory.

Charlotte, NC30+ days ago

Full-time

We are seeking an experienced Hospitality Manager to lead front-of-house operations and support overall service excellence in a high-volume, guest-focused restaurant environment. 3+ years in restaurant leadership (Hospitality Manager / FOH Manager / Assistant GM), ideally high-volume.

Charlotte, NC30+ days ago

Full-time

That’s why guests come to our neighborhood pizzeria in Charlotte—fresh, handcrafted New York–style pies, friendly faces, and a place that feels like home. You don’t need to be a pizza expert on day one—we’ll teach you that—but you should bring: At least 3-5 years of management experience in restaurants, hospitality, or retail with responsibility for financial results.

Charlotte, NC21 days ago

Full-time

Charlotte, NC30+ days ago

Full-time

Maintaining adequate inventory levels to ensure out of stocks are eliminated and inventory turns are realized at least once monthly—this is especially important on bottled beer and liquor items since that’s where most of our inventory sits the longest. We have grown by leaps and bounds since opening our first restaurant in 2004, and we owe much of that success to hiring, developing and rewarding our staff of highly trained and professional employees.

Huntersville, NC30+ days ago

Full-time

Our cozy bar provides an ideal setting for guests to gather and sip on a glass of wine or a delicious cocktail mixed fresh by one of our experienced bartenders. We have maintained a stellar reputation for providing quality food, superb beer selections, and exemplary customer service excellence!

Charlotte, NC30+ days ago

Full-time

Maintaining adequate inventory levels to ensure out of stocks are eliminated and inventory turns are realized at least once monthly—this is especially important on bottled beer and liquor items since that’s where most of our inventory sits the longest. We have maintained a stellar reputation for providing quality food, superb beer selections, and exemplary customer service excellence!

Charlotte, NC30+ days ago

$90,000–$100,000

This opportunity is built for a leader who understands how to create an experience, not just manage an operation—someone who thrives in a relationship-driven, member-style environment where consistency, personalization, and presence matter. We are partnering with a luxury hospitality group to identify a General Manager for a private, high-touch cocktail-driven concept within an upscale hotel environment.

Charlotte, NC30+ days ago

Full-time

2+ years of background in hotel operations, short-term rental management, or high-volume hospitality — you know how to operate when members don't wait. As a Task Force Manager, you will deploy into Landing markets across the US — wherever the business needs you — and step in as the sole operator when a General Manager is on leave.

Charlotte, NC13 days ago

The IHOP District Manager is responsible for overseeing and leading the operations of multiple restaurant locations within an assigned district. This role drives sales growth, operational excellence, and brand consistency while ensuring exceptional guest experiences.

New!

Charlotte, NC5 days ago

$55,000–$55,000

Ability to speak and read English and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; and ability to speak effectively before groups of employees and guests. Carrying our supervisory duties such as recruitment and hiring, training, directing workflow, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.

New!

Charlotte, NC2 days ago

$45,000–$55,000

Charlotte, NC7 days ago

Charlotte, NC30+ days ago

Ensure compliance with Sunrise’s Timekeeping and Meal/Rest Period policies, monitor team member break schedule and duration, ensure care managers clock in/out using correct job codes, and coach team members as required. + Document care and services provided to residents accurately, review care manager documentation throughout shift, and identify and bridge gaps in documentation by coaching team members.

Charlotte, NC30+ days ago

The Lead Care Manager ensures quality care and services are being provided to residents in our care neighborhoods and documented in a consistent manner and in alignment with each resident’s Individualized Service Plan (ISP). + Ensure compliance with Sunrise’s Timekeeping and Meal/Rest Period policies, monitor team member break schedule and duration, ensure care managers clock in/out using correct job codes, and coach team members as required.

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Guest Services Manager Jobs in Charlotte, NC

Jobs

Restaurant Assistant ManagerZaxby's

Restaurant General ManagerZaxby's

Resident District Manager, Aramark Facilities ManagementAramark

Park Services LeadershipCarowinds

Store Manager - Spencer'sSpencer's

Senior Assistant Store ManagerSpencer's

Assistant Store Manager - Spencer'sSpencer's

Seasonal Territory Support ManagerSpencer's

Store Manager - SpiritSpirit Halloween

Assistant Store Manager - SpiritSpirit Halloween

Temporary Field Service Animatronic Technician (High Point - Lexington)Spencer's

Workforce SchedulerCarowinds

Catering SpecialistPanera Bread

Catering LeadPanera Bread

Assistant Guest Service Mgr FTLowes Foods

Guest Service ManagerThe Fresh Market, Inc.

Guest Services AssociateBilly Graham Evangelistic Association

Environmental Services - Manager in TrainingHealthcare Services Group, Inc.

Environmental Services Assistant ManagerHealthcare Services Group, Inc.

Environmental Services Department ManagerHealthcare Services Group, Inc.

Guest Service Leader PTLowes Foods

Convention Services ManagerOmni Hotels & Resorts

Guest Service LeadThe Fresh Market, Inc.

FOH Manager (Service/Bar Manager)Firebirds Wood Fired Grill

Full Service General Manager(Tex-Mex Experience)HC-Resource

General ManagerSage Hospitality

Guest Assistants (Host / Hostesses) - Concord, NCO’Charley’s Restaurant + Bar

Assistant ManagerPopeyes

Mgr, OperationsBrookfield Properties

Assistant Manager - 3662 - Mooresville (Mooresville, NC)Moes Southwest Grill - Cannon Restaurant

Assistant Manager - 6016 - Lake Wylie (Clover, SC)Moes Southwest Grill - Cannon Restaurant

Assistant Manager - 876 - Gastonia (Gastonia, NC)Moes Southwest Grill - Cannon Restaurant

Assistant Manager - 6014 - Fort Mill (Fort Mill, SC)Moes Southwest Grill - Cannon Restaurant

Restaurant ManagerPopeyes

Food Services AssistantBilly Graham Evangelistic Association

Hospitality ManagerHC-Resource

Restaurant ManagerSavory Selections

Assistant Restaurant ManagerSavory Selections

General ManagerHC-Resource

Assistant General ManagerHC-Resource

Front of House ManagerHC-Resource

General Manager - Private, Elevated Hospitality ConceptMarvin Love and Associates

Task Force ManagerLanding

District ManagerIHOP

Assistant Restaurant ManagerIHOP

Restaurant ManagerIHOP

Experienced Restaurant ManagerIHOP

Medication Care ManagerSunrise Senior Living

Lead Care ManagerSunrise Senior Living

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