1,290 Results for

Guest Services Manager Jobs in Cambridge, MA

Jobs

Cambridge, MA19 days ago

$70,000–$80,000 Per Year
Full-time

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Please apply through https://globalartslive.applicantpro.com/jobs/ and submit a resume and cover letter..

About The Platform In Fall 2026, Global Arts Live will launch The Platform, a new performing arts center, in partnership with real estate developer BioMed Realty.

New!

Boston, MA2 days ago

Remote

In this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

New!

Boston, MA2 days ago

Remote

$60,000–$70,000 Per Year

p>Advocate for partner needs internally and provide training on PAR product capabilitiesThe base salary range for this position is $60,000 to $70,000 USD per year, commensurate with work location, experience, skills, certifications, education, and prior accomplishments. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.

Boston, MA29 days ago

$100,000–$100,000

p style="margin:0px">Visit our website at https://careers.swissport.com to learn more about Life at Swissport. Our lounges are not quite cafés or restaurants but offer a haven for guests looking for a comfortable seat, complimentary food and drinks, great WiFi and above all a fantastic experience before their flight, no matter the reason for the journey.

Lepage, ME27 days ago

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

Strong organizational and time management skills with the ability to handle multiple priorities simultaneouslySolid understanding of budgeting, inventory control, and cost managementEffective communication, leadership, and team-building abilities.

Foxborough, MA30+ days ago

$20.50–$20.75 Per Hour

The Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.

Boston, MA20 days ago

$17.25–$17.50 Per Hour

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.

North Attleboro, MA30+ days ago

$22–$22.25 Per Hour
Full-time

The Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Burlington, MA30+ days ago

$19–$19.25 Per Hour
Full-time

The Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.

Peabody, MA30+ days ago

$17–$17.25 Per Hour
Full-time

New!

FRAMINGHAM, MA3 days ago

$16.50–$18.50

If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement.

Scheduling: This position is both part time (up to 29 hrs.) and full-time (32-40 hrs.) and involves working a variety of hours, day and night, as Cumberland Farms locations can be open 24 hours depending on the store.

Boston, MA30+ days ago

Whether it’s developing new and exclusive costumes, quality testing products, or implementing technology solutions, our teams understand the value of working collaboratively to embrace change through innovation, curiosity, and thoughtfulness. Technicians will collaborate with store teams and managers to troubleshoot animatronic and other store operations issues and conduct timely repairs to minimize damage discard rates.

New!

Boston, MA2 days ago

Remote

Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. This leader will oversee a team of loyalty consultants and managed services professionals—owning the P&L, scaling operations, and evolving our model from executional support to strategic impact.

Boston, Massachusetts7 days ago

$25–$25 Per Hour
Full-time
Employee

Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.bhsg.com. Our client, a leading company in the cell‑tower and commercial real estate industry, is seeking an Assistant Office Manager for a 3+ month onsite assignment in Boston.

New!

Boston, MA1 day ago

Work Schedule: The work schedule for this position typically fluctuates based upon the needs of a particular event or project, which would require the ability to work a flexible schedule including late nights, early mornings, long days, weekends, and holidays.

Supervision Received: Supervision is provided by the Guest Services Manager and includes training, coaching, performance evaluation, and inspection of work.

Westborough, MA30+ days ago

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Watch A Day in the Life video for Guest Services Representative https://vimeo.com/1071879676/bfee2e9e44?share=copy.

Tewksbury, MA27 days ago

Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas. The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests.

Ashland, MA30+ days ago

For positions in Washington State, Maryland, or to be performed Remotely, click here or copy-paste the link below for paid time off benefits information: https://www.compass-usa.com/wp-content/uploads/2023_WageTransparency_FlikHospitality.pdf. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

New!

Ashland, MAToday

strong>Both full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program . Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) .

Boston, MA30+ days ago

$16–$20 Per Hour

Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year.

Plymouth, Massachusetts15 days ago

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Leadership, problem-solving, and basic computer skills; ability to share knowledge and teach others to perform tasks, high-level customer service, effective communication with guests and team members, able to follow instructions, learn quickly, pay attention to detail, and maintain composure when working under pressure.

Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.

Boston, MA30+ days ago

$15–$18 Per Hour

p>• Must be at least 18 years of age • Must be able to maintain composure and organization in an often hectic and loud environment • Be flexible and approach the job with a one team mentality no matter the task • Customer service friendly attitude, and a desire to create a great environment for others • Must possess strong problem-solving skills and team communication • 1 year plus of work experience in a customer service role, preferably in live entertainment • 1 year plus of work experience in a sales or retail role • Position requires constant physical activity such as walking, climbing stairs, lifting and carrying equipment • Must be able to lift 30 lbs.

• Under the leadership of the Ancillary Sales Coordinator and venue management, facilitate ancillary programs and upselling through their assigned position • Partner with the Ancillary Sales Coordinator and venue management to fulfill ancillary responsibilities and expectations • Provide exceptional customer service to fans throughout the venue, under the leadership of the Experience Manager.

Boston, MA14 days ago

$66,270–$81,200 Per Year

li>Oversee and manage Guest Experience Concessions operations, including managing the full spectrum of the purchasing process, receiving, budget management, inventory management, digital reporting, and logging discrepancies, as well as maintaining on-premises TIPS certification status for all Concessions staff to ensure safe alcohol service across all venues for internal and external events.

In alignment with the Director, Emergency Management and Director, Risk Management, Manager is responsible for exclusively ensuring proper training of up to 80 part-time intermittent/student employees to ensure that, in event of an emergency, audiences in Emerson's spaces will receive clear and confident direction.

Beverly, MA13 days ago

$17–$22.88 Per Hour

Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Assists patients with meal orders, adjusts to meet requirements of the nutritional care plan, and accurately completes order entry process.

Boston, Massachusetts30+ days ago

Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Job Summary: WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.

Boston, Massachusetts30+ days ago

Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. Staff the general store to sell upgrades and other miscellaneous items to venue guests; in addition, provide general guest service to guests with varying concerns or needs, manage lost and found, and generally support interdepartmental customer service .

New!

Beverly, MAToday

$17–$22.88 Per Hour

Boston, MA28 days ago

$16.07–$23.57 Per Hour

We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, coat checks, VIP areas, and concert area) and provide additional assistance whenever necessary.

Ipswich, Massachusetts30+ days ago

Participate in regular trainings and team meetings that provide professional skill development, update staff on current developments at The Trustees of Reservations, and inform staff of both interpretive philosophy and interpretive techniques that improve visitor experiences on site . Sandy beaches, wooded trails, cultural gardens, historic homes, community supported agriculture—there are many ways for visitors to discover and explore The Trustees, and just as many opportunities for seasonal employees to make each visitor’s experience special.

New!

Boston, MassachusettsToday

Hourly team members accomplish this by consistently exceeding our guest’s expectations, providing delicious food and engaging service in an energized environment. The Guest Service Representative is expected to learn all positions in the café and routinely works in each position.

New!

Boston, Massachusetts6 days ago

In the event of emergencies or crises, the Guest Relations Manager may need to respond quickly and assist guests in evacuating the facility or accessing emergency services, potentially involving physical exertion and mobility. The Guest Relations Manager may need to spend extended periods standing or walking, especially during peak check-in/check-out times or while assisting guests throughout the facility.

Boston, MA30+ days ago

The leaders who built the most iconic lifestyle hotels in the world, the ones who transformed lobbies into living rooms, turned front desks into cultural concierges, and made guests feel like they belonged, they all started with a moment like this one. This is for the hospitality visionary who has studied what the best lifestyle brands did to the lobby, to neighborhood culture, to the very idea of belonging, and who has been waiting for the chance to build something like that from the ground up, with the backing and infrastructure of Pyramid Global Hospitality's 230+ property portfolio.

Boston, MA30+ days ago

Compensation Type Yearly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen.

Boston, MA27 days ago

Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.

New!

Boston, MAToday

Whether they are taking their dog for a walk and coming back for a drink, wrapping up a day of meetings with coworkers, or they're in town to see family, friends, or their favorite band, we offer a hub for connection to others and the area around them, with modern design and personality to boot. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest.

Tewksbury, MA26 days ago

The Patient Service Manager will support the Patient Services Operation in the Food & Nutrition Department and will be responsible for developing and executing dining solutions to meet patient and customer needs and tastes. So, no matter what youre pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.

Haverhill, MA30+ days ago

p>SUMMARY: Reporting to the Director of Enrollment Operations and Welcome Express, the Welcome Express Guest Services Representative is responsible for providing customer service and support to key constituents (internal and external) in areas related to both financial aid and student accounts.

Location: Haverhill, MA Category: Student Services and Support Job Type: Full-time Posted On: Wed Feb 25 2026.

Braintree, MA19 days ago

$33.65–$36.06 Per Hour

p>Manage and complete a variety of tasks which range from simple to complex; all of which are associated with driving and supporting community operations:

Prepare, communicate, and deliver all resident specific and community letters and notifications, legal notifications, in addition to the management of the new resident move-in process, documentation and the issuance of all community keys, fobs, remotes, parking permits and parking assignments.
Lead winning team by professional example, taking ownership and personal interest in direct reports, if applicable to drive results and team performance:
1. Host daily and weekly team huddles to discuss community/resident/operations issues and concerns, provide update to team regarding policies, practices, company or team initiatives, training, and team building.

Winchester, MA30+ days ago

p>Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services.

have experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system.

Boston, MA30+ days ago

p>Sodexo is seeking an overnight Environmental Services / Custodial Manager 2 for a healthcare account in Boston, MA at Tufts Medical Center, part of Tufts Medicine, an internationally-respected academic medical center - a teaching hospital for Tufts University School of Medicine who prides themselves not only in the sophistication of the care they provide but the compassionate way in which they provide it.

Sodexo offers a range of services to healthcare facilities, including food, nutrition, environmental, facilities management, healthcare technology management, retail, and patient experience services.

Norton, MA30+ days ago

$75,000–$90,000 Per Year

Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook, Instagram and Twitter.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources.

MA21 days ago

$23–$25 Per Hour

p>or copy this link: https://go-internal.hcsgcorp.com/l/1036773/2025-07-02/5xbpsq/1036773/17514637576MrQym5A/Employee_Benefits_for_Job_Descriptions__7_.pdf.

Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program.

ANDOVER, Massachusetts22 days ago

$23–$25 Per Hour

li style="font-size:10pt;font-family:'poppins' , sans-serif;color:#0d0d0d;font-weight:400">Must obtain Food Protection Manager (FPM), Food Service Manager (FSM), Long-Term Care Food Service (LTC-FSM), and CDM,CFPP (where required by state regulations) certifications during the development program. Benefits Link:

Click here for more benefits information.

Westford, MA22 days ago

$40–$42 Per Hour

Oversee all aspects of site operations relevant to the location, including Reception, Security, Business Continuity, Emergency Response Planning, Environmental Health and Safety programs, Ergonomics, Green Initiatives, Sustainability, Food Services, Supplies, Record Retention, Asset Management, Recycling, Satisfaction Surveys, Transport Services, and related activities. You'll work with the client Site Leaders, Finance, and other departments to address business needs, collaborating with the client's Real Estate Site Services (RESS) Regional Lead and Subject Matter Experts to enhance employee engagement, satisfaction, and service efficiency.

Woburn, MA30+ days ago

As the Nutrition Services Manager at Encompass Health, you will lead the coordination and direction of our Nutrition Services Department, overseeing nutritional support for patients, employees, and guests. Our achievements include being named one of the World's Most Admired Companies and receiving the Fortune 100 Best Companies to Work For® Award, among other accolades, which is nothing short of amazing.

New!

Chelsea, MAToday

li>Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.

Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.

New!

Woburn, MA5 days ago

As Convention Services Manager you will:

See the Vision -- it is your job to ensure the smooth operation of business functions, following the BEO and communicating to the various departments at the hotel exactly what it is the meeting planner expects. This role coordinates and executes all aspects of a meeting plan to ensure total client satisfaction including set up, meal functions, room reservations, group billing and any recreation arrangements.

Boston, MA25 days ago

$82,000–$85,000 Per Year

li>Per assigned Groups and Events, discusses rooms and catering requirements calculates costs, negotiates price and prepares sales proposals and agreements, suggests menu modifications in response to customer needs, and up sell services and resources to clients whenever possible.

Participate in daily lead meeting to maximize revenues and communicate potential new business, weekly catering sales meeting, daily EO meetings as necessary and monthly department meetings.

Boston, Massachusetts30+ days ago

Remote

p style="margin:0px">Seaport Hotel is seeking a dynamic Conference Services Manager to serve as the key liaison between our clients and hotel operations. In this highly visible role, you’ll manage group events from contract through execution—ensuring every detail is delivered flawlessly while maximizing revenue opportunities and guest satisfaction.

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Guest Services Manager Jobs in Cambridge, MA

Food and Beverage Manager Global Arts Live

Senior Product Manager - Remote PAR Technology

Partner Account Manager - PAR OPS - Remote PAR Technology

BOS Lounge Manager Swissport International AG

Asst. Sanitation Manager Aramark

Store Manager - Spirit Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spirit Spencer Gifts - Spirit Halloween

Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Senior Assistant Store Manager Spencer Gifts - Spirit Halloween

Assistant Store Manager - Spencer's Spencer Gifts - Spirit Halloween

Food Service Leader cumberlandfarmsinc

Temporary Field Service Animatronic Technician (Framingham - Concord - Burlington) Spencer's

Director of Loyalty Strategy - Remote PAR Technology

Office Manager Beacon Hill Staffing Group

Guest Services Associate Massachusetts Convention Center Authority

Guest Services Rep Full Time-104010 Extended Stay America Inc

Guest Services Rep Part Time-104020 Extended Stay America Inc

GUEST SERVICES AGENT (PART TIME) Compass Group North America

GUEST SERVICES AGENT Compass Group

Guest Services - Citizens House of Blues Boston Live Nation Entertainment Inc

Guest Services Supervisor John Carver Inn & Spa

Guest Services Ambassador - Leader Bank Pavilion Live Nation Entertainment Inc

Guest Experience Manager Emerson College

Guest Services Representative - Food Services PER DIEM Lahey Hospital and Medical Center

Guest Services - Citizens House of Blues Boston HOB Entertainment

Guest Services Ambassador - Leader Bank Pavilion Live Nation Worldwide

Guest Services Representative - Food Services PER DIEM Beth Israel Lahey Health

Guest Services Staff - Bowery Presents MA | The Sinclair, Royale, Roadrunner,The Sinclair, Royale, Roadrunner, Suffolk Downs AEG Worldwide

Seasonal Guest Services Associate The Trustees of Reservations

Guest Service Representative Au Bon Pain

Guest Relations Manager, Hope Lodge American Cancer Society

Guest Services Director Pyramid Hotel Group

Assistant Guest Experience & Events Manager Highgate Hotels LP

Guest Service Representative Marriott International Inc

Dual Guest Service Representative Marriott

Patient Services Manager - Food Service Aramark

Welcome Express Guest Services Representative - Northern Essex Community College Northern Essex Community College

Resident Services Manager 2 - Lenox Farms UDR Inc

Environmental Services / Custodial Operations Manager 2 Sodexo SA

Environmental Services / Custodial Operations Manager 1 Sodexo SA

Catering Services Manager - Wheaton College Aramark

Dining Services Manager in Training Healthcare Services Group Inc

Dining Services - Manager in Training Healthcare Services Group, Inc.

Office Services Manager AA2IT

Nutrition Services Manager Encompass Health Corp

Guest Service Agent Hersha Hospitality Management

Convention Services Manager New Castle Hotels & Resorts

Event Sales & Services Manager Accor SA

Conference Services Manager Seaport Hotel

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