NewMaintenance Manager Treehouse FoodsMaintenance ManagerCambridge, MD$97,500–$146,300 / yearAn employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics and business or organizational needs. Supports the role of Project Manager for annually allocated capital budget to help grow business, improve operational efficiency, and improve site infrastructure and support site safety and quality projects.
NewCatering Manager - Towson University AramarkCatering Manager - Towson UniversityTOWSON, MD$58,000–$67,000BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event . ?
NewGeneral Manager Fresh BaguetteGeneral ManagerWashington, DCThis value is evident in everything we do, from the smell of scratch-made artisanal croissants and organic bread baking fresh throughout the day to the beauty of hand-crafted pastries, delicious coffee, and savory creations delivered in a warm and inviting atmosphere. This full-time, salaried role is hands-on and people-focused, requiring a strong leader who can inspire teams, deliver outstanding customer experiences, and drive operational and financial success.
NewDietitian Nutrition Services - Part time MedStar HealthDietitian Nutrition Services - Part timeWashington, DC$59,820–$101,836The Clinical Dietitian is responsible for collecting pertinent information development of appropriate care plans monitoring the status of patients counseling patient and family on special nutritional requirements consulting with other health personnel (physician nurse pharmacist case manger therapist etc.) as appropriate. Provides patient with ongoing nutrition assessment and outcome-oriented nutrition counseling necessary to assist patient in achieving and sustaining an effective nutritional status.
NewManager, Revenue Accounting - Remote MotiveManager, Revenue Accounting - RemoteWashington DC, DCRemote$94,000–$143,000 / yearMotive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Conduct technical accounting research in collaboration with the Revenue Accounting Senior Manager, ensure appropriate solutions are implemented with process documentation, and as needed document conclusions in accounting policy format.
NewEngagement Manager Censeo Consulting GroupEngagement ManagerWashington, DCRemote$150,000–$190,000 / yearOn any given day, you could be managing the day-to-day activities of multiple project teams, working closely with clients to understand their needs, developing strategies to meet those needs, and mentoring your junior team members! Censeo Consulting Group is a top Washington D.C. based management consulting firm dedicated to helping public sector and non-profit clients build operational excellence, deliver better outcomes, and lower cost.
NewSenior Product Manager - Remote PAR TechnologySenior Product Manager - RemoteWashington DC, DCRemoteIn this role, you will collaborate closely with cross-functional teams—including engineering, design, marketing, and sales—to drive the development and delivery of cutting-edge drive-thru solutions that enhance guest experiences and optimize operational efficiency for our customers. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings.
NewSenior Manager, Clinical Vendor Contracts & Alliance Management, Clinical Operations Agios PharmaceuticalsSenior Manager, Clinical Vendor Contracts & Alliance Management, Clinical OperationsWashington DC, DC$131,000–$196,000 / yearThe Senior Manager, Clinical Vendor Contracts and Alliance Management is responsible for relationship management, strategic insight, tactical support and execution of end-to-end outsourcing activities required to successfully execute clinical studies in a fast-paced and dynamic environment. Includes, but is not limited to contributing to service needs discussions in Clinical Trial Working Group (CTWG), identifying vendors, gathering business needs, and leading RFPs, bid defense meetings, scoring and award discussions.
NewFederal SAP Concur Implementation Project Manager - Remote Censeo Consulting GroupFederal SAP Concur Implementation Project Manager - RemoteWashington DC, DCRemote$90,000–$140,000 / yearDefines agency’s change management and transition communication requirements and performance metrics with a focus on mitigating adoption risks and satisfying customer information needs Identify agency stakeholder groups, assess stakeholder information needs, and prepare communication planning materials outlining key messages, methods, and timing by stakeholder group. Censeo is seeking a consultant to serve as a Customer Engagement Manager to support the GSA and other federal client agencies by providing customer engagement and operations planning support to customer agencies transitioning to the GO.gov e-gov travel services (ETS) shared service.
NewProgram Manager (Department of Justice) Censeo Consulting GroupProgram Manager (Department of Justice)Washington, DCRemote$150,000–$200,000 / yearThis role oversees a portfolio of strategic initiatives (both IT and non-IT), and is responsible for program governance, delivery excellence, risk management, executive communications, and coaching project managers to drive consistent execution across ADM and the Division. We are looking for eager, driven candidates with experience in federal project management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions clients at the Department of Justice.
NewManager, AI Marketing Orchestration, GTM Engineer SarnovaManager, AI Marketing Orchestration, GTM EngineerWashington DC, DCThis role transforms marketing from a manual, channel-driven function into a scalable, AI-powered growth engine by automating execution, improving speed to market, and increasing efficiency across campaigns. The Manager, AI Marketing Orchestration will design, build, and optimize agentic marketing workflows that drive scalable growth across email, paid media, data and content.
NewProject Manager (Department of Justice) Censeo Consulting GroupProject Manager (Department of Justice)Washington, DCRemote$120,000–$170,000 / yearThe Project Manager will lead multiple concurrent initiatives, facilitate cross-functional stakeholder engagement, manage requirements and delivery plans, and ensure timely execution of project workstreams across administrative units and external partners. We are looking for eager, driven candidates with experience in federal project management, communication, facilitation, problem-solving, and analysis to guide our teams in developing impactful solutions clients at the Department of Justice.
NewTerritory Manager - Baltimore, MD US Foods, Inc.Territory Manager - Baltimore, MDAnnapolis, MDLead with Insight: Develop new business by identifying prospective customers by utilizing market intelligence databases, as well as business directories, following leads from existing clients, participating in organizations and clubs, and attending trade shows and conferences. Competitive Advantage: Know the market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
NewRestaurant Manager - Team Lead Chili'sRestaurant Manager - Team LeadWaldorf, MD$56,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager Chili'sRestaurant ManagerWaldorf, MD$56,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Immediate Opening Chili'sRestaurant Manager - Immediate OpeningWaldorf, MD$56,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Chili's Waldorf, MD Chili'sRestaurant Manager - Chili's Waldorf, MDWaldorf, MD$56,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Quarterly Bonus Available Chili'sRestaurant Manager - Quarterly Bonus AvailableWaldorf, MD$56,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewRestaurant Manager - Now Hiring Chili'sRestaurant Manager - Now HiringWaldorf, MD$56,000–$68,000 / yearFrom leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas!
NewProject Manager - Installation CoolSysProject Manager - InstallationCatonsville, MD$90,000–$130,000Responsibilities: The MEC Project Managerwill be responsible for overseeing the installation of products, equipment, or systems for clients, ensuring that projects are completed on time, within budget, and according to specifications. This role involves coordinating and managing the entire installation process, including logistics, scheduling, resource allocation, and communication between clients, vendors, and installation teams.
NewSenior Director, Mid-Market Sales & Account Management - Remote MotiveSenior Director, Mid-Market Sales & Account Management - RemoteWashington DC, DCRemoteMotive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Collaborate with Product, Sales, Onboarding, and Strategy leaders to identify customer needs, influence roadmap decisions, and design cohesive sales programs, incentive plans, and GTM strategies that connect across global functions for a seamless customer journey.
NewDirector, SMB Sales & Account Management - Remote MotiveDirector, SMB Sales & Account Management - RemoteWashington DC, DCRemote$198,000–$301,000 / yearMotive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Motive is seeking a Director of SMB Expansion Sales & Account Management to drive growth across our existing small and medium-sized customer base through outbound sales, while also reducing churn among escalated accounts at risk of cancellation or contraction.
NewDirector, Product Design - Remote MotiveDirector, Product Design - RemoteWashington DC, DCRemote$187,000–$286,000 / yearA compelling online portfolio demonstrating a strong understanding of user-centered design principles, strategic thinking, leadership in driving design vision, problem-solving abilities, and the successful delivery of impactful user experiences and business outcomes. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
NewDirector of Product Management, AI - Remote MotiveDirector of Product Management, AI - RemoteWashington DC, DCRemote$187,000–$260,000 / yearYou will work alongside a star team from engineering, data science, computer vision, research & design, marketing, operations, legal, sales & customer success in a fast-paced, rapidly growing, technology environment to build intelligent experiences to shift behavior and drive ROI-positive impact for customers. Motive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
NewRegional Director, Enterprise East - Remote MotiveRegional Director, Enterprise East - RemoteWashington DC, DCRemoteMotive serves more than 120,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector. Motive is one of the fastest-growing software companies in the world, serving more than 120,000 businesses, across a wide range of industries including trucking and logistics, construction, oil and gas, food and beverage, field service, agriculture, passenger transit, and delivery.
Food Service Manager ARAMARKFood Service ManagerWashington, DC$70,000–$75,000 / yearBENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. **Job Description** The Food Service Manager is a management position responsible for developing and implementing dining solutions to meet customer needs and tastes.
NewFood Service Nutrition - Manager University Health Services IncFood Service Nutrition - ManagerWASHINGTON, DCQualifications Requirements: Associate degree with one year work experience in food services or related field, or bachelor's degree in food service technology/management or related field, or one year experience in food service management in an acute care setting, or at least five (5) years' experience in a related food service industry to include higher education or elementary. Responsibilities Cedar Hill Regional Medical Center Cedar Hill Regional Medical Center GW Health is the first new full-service hospital in Washington, DC in more than 20 years, integrating clinical care with existing community providers, Federally Qualified Health Centers (FQHC's), The George Washington University Hospital, and our Urgent Care Center in Ward 8.
Food Services Manager - Full-Time Day Shift Victory Housing IncFood Services Manager - Full-Time Day ShiftHyattsville, MDRecognize that Food Services are an inseparable part of the psycho-social needs of the Residents and commit to supporting the Activities Program as required. Secure all paperwork, three reference checks, criminal background check, and a copy of a current Food Manager's License (if appropriate) PRIOR to hiring.
Patient Food Services Manager 1 Sodexo SAPatient Food Services Manager 1Washington, DCPassion for our patients and customers to ensure our Sodexo CARES (Compassion, Accountability, Respect, Enthusiasm and Service) behaviors are followed daily. Medstar Washington Hospital Center"s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service in this 900 bed hospital.
Food Services Manager - Full-Time Day Shift Malta HouseFood Services Manager - Full-Time Day ShiftHyattsville, MarylandRecognize that Food Services are an inseparable part of the psycho-social needs of the Residents and commit to supporting the Activities Program as required. Secure all paperwork, three reference checks, criminal background check, and a copy of a current Food Manager’s License (if appropriate) PRIOR to hiring.
Food Service Assistant Manager - Sculpture Garden Guest ServicesFood Service Assistant Manager - Sculpture GardenWashington, District of ColumbiaGuest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores. Receive direction from the Unit Manager and assist in the overall management of the unit's operations, including planning and developing daily operations; forecasting and analyzing sales, labor, and profit; and, ensuring compliance with established budget; and scheduling, supervising, and participating in the operational duties specific to the unit.
Food Service / Nutrition Operations Manager University Health Services IncFood Service / Nutrition Operations ManagerWASHINGTON, DCIntegrating clinical care with existing community providers, Federally Qualified Health Centers (FQHC's), The George Washington University Hospital, and our Urgent Care Center in Ward 8, this enhanced integrated delivery system will establish a robust network of care for all District residents, but more importantly, it will ensure residents of Wards 7 and 8 have access to high quality care in their community. Our advanced hospital will offer 136 beds (with the ability to expand to 184 beds), a verified trauma center, adult and pediatric emergency departments, maternal health and newborn delivery, an ambulatory pavilion for clinic visits and other outpatient services, onsite 550-car parking garage, and a helipad for emergency transport.
PATIENT SERVICES MANAGER, FOOD AND NUTRITION - HOSPITALS Compass Group North AmericaPATIENT SERVICES MANAGER, FOOD AND NUTRITION - HOSPITALSBaltimore, MDThis role oversees daily operations for an average census of 200-230 patients, ensuring high-quality service for breakfast, lunch, and dinner while maintaining strong patient satisfaction and regulatory compliance. As specialists, we perform services including healthcare housekeeping, management in laundry processing, patient transportation, and food service.
Resident District Manager - Food Service Management, VA Compass Group North AmericaResident District Manager - Food Service Management, VAAlexandria, VAKey Responsibilities and Roles: Operational Leadership: Directs all aspects of multi-unit dining operations, including residential dining halls, retail food concepts, and catering services, ensuring excellence in quality, service, and efficiency. This role is responsible for maintaining strong client relationships with university leadership, driving financial performance (P&L), developing high-performing teams, and leading operational innovation across campus dining programs.
Food Service Manager- Catering University of MarylandFood Service Manager- CateringCollege Park, MD$62,240–$74,688 / yearMust be able to work in extreme weather, humidity and temperature conditions including regularly working between 40 degrees and 90 degrees for extended periods and, from 15 below zero degrees to 40 degrees and from 90 degrees to 110 degrees for short periods of time. Works alongside the sales team to create events for clients, meets with clients for VIP event walkthroughs and assists sales lead with event creation, organization, setup and management.
Food Service Manager- Denton/251 Dining Hal University of MarylandFood Service Manager- Denton/251 Dining HalMarylandMust be able to work in extreme weather, humidity and temperature conditions including regularly working between 40 degrees and 90 degrees for extended periods and, from 15 below zero degrees to 40 degrees and from 90 degrees to 110 degrees for short periods of time. Strong knowledge of the principles of food production, cooking and preparation; of food and food service marketing, of food products and menu development; of food service environmental best practices; ability to read, interpret and implement long and short term planning in response to data.
NewSchool Food Service Program Assistant Manager/Sous Chef - Year Round Endeavor SchoolsSchool Food Service Program Assistant Manager/Sous Chef - Year RoundColumbia, Maryland$21–$24 / hourAt Columbia Academy Elementary and Middle School, our staff brighten children's lives every day while creating a bright future for themselves. With more than 100 schools in 14 states, Endeavor Schools is one of the nation's fastest-growing education management companies.
Food Service Director Healthcare Services Group, Inc.Food Service DirectorBaltimore, Maryland$60,000–$65,000 / yearAdditional Pay Information: Offered salary rates for this position are determined based on applicant qualifications, experience, education, and the specific needs, aspects, operational considerations, and requirements of the facility serviced. Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility.
Food & Beverage Outlet Manager, DGON Salamander Hospitality LLCFood & Beverage Outlet Manager, DGONWashington, DCThe Food & Beverage Operations Manager is primarily responsible for overseeing front of house food and beverage operations within DGON restaurant, while also providing operational support to other outlets and the Banquets department as needed and/or as assigned. Attend and lead all pre-shift lineups and conduct ongoing training to ensure that service professionals continue to improve their performance, knowledge of product offerings throughout the hotel and other departments.
Food & Beverage Manager | Maryland Club Legends Hospitality, LLCFood & Beverage Manager | Maryland ClubCollege Park, MD$65,000–$70,000 / yearMaintains a favorable working relationship with all company employees to foster and promote a cooperative and harmonious working climate which will be conducive to maximum employee morale, productivity and efficiency/effectiveness Ensure a safe working and guest environment to reduce the risk of injury and accidents - Completes accident reports promptly in the event that a guest of employee is injured Provide guidance to guests at the Maryland Club including, dining options and general University of Maryland attraction information Oversee Club Supervisors and Staff Keeps Director of Clubs Operations promptly and fully informed of all issues (i.e. problems, unusual matters of significance and positive events) and takes prompt corrective action where necessary or suggests alternative courses of action Attend weekly operations meetings Assist with the management of catering events Complete other duties as assigned by Management. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.
Food and Beverage Marketing Manager Live! Casino & Hotel MarylandFood and Beverage Marketing ManagerHanover, MDWhy We Need Your Talents: Translate business goals into marketing strategies and objectives that facilitate overall business growth including creating and implementing innovative and effective sales and marketing programs to drive traffic and increase sales. Must-Haves: Bachelor''s Degree in marketing or related field or equivalent and 1-3 years of experience in a hospitality or hotel sales and marketing setting, or an equivalent combination of education and experience.
General Manager 5 - Food SodexoGeneral Manager 5 - FoodBALTIMORE, MarylandFull timeRole Overview: SodexoMagic is seeking a General Manager 5 for Morgan State University- Maryland's largest HBCU, located in Baltimore, Maryland. What You'll Do: Develop exceptional client relations and ensure the facility’s product offerings/solutions align with client needs.
Food and Beverage Manager - Hilton Baltimore Inner Harbor Hilton Worldwide Holdings IncFood and Beverage Manager - Hilton Baltimore Inner HarborBaltimore, MDThe Hilton Baltimore Inner Harbor is looking for a Food and Beverage Manager to join our talented management teamThis position will report to the Assistant Director of Food and Beverage and will oversee the Pendulum 401 Restaurant and the Pratt & Perk CafeMarket approximately 10-15 front of house team members per shift. Our vision to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day.
General Manager 4 - Food Sodexo SAGeneral Manager 4 - FoodDCThe General Manager 4 - Food is the senior on‑site leader responsible for delivering exceptional hospitality, culinary excellence, and operational performance across a multi‑unit food and beverage environment within a high‑profile corporate setting in Washington, D.C. This role requires a polished, service‑driven operator with deep experience in catering, budget management, multi‑unit oversight, and high‑touch client engagement. Lead Multi‑Unit Food & Beverage Operations - Oversee multiple service points, ensuring consistency, quality, and operational excellence across all units.
Café Riggs Food & Beverage Manager Riggs Washington DCCafé Riggs Food & Beverage ManagerWashington, District of Columbia$68,000–$72,000 / yearRecruit, train, and supervise food and beverage staff, including servers, bartenders/barbacks, hosts/hostesses, baristas, server assistants, and polishers . Interact with guests to gather feedback, assess satisfaction levels, and identify opportunities for improvement, implementing corrective actions as needed to enhance the overall guest experience.
NewFood Operations Manager 2 Sodexo SAFood Operations Manager 2Baltimore, MDhave oversight of day-to-day operations; successfully coordinate all required tasks through subordinate managers, supervisors and frontline staff; deliver high quality food services including retail, catering and patient meal management operations; achieve company and client financial targets and goals; develop and maintain client and customer relationships (i.e., comfortable in c-suite settings where communication skills are imperative when serving as top level site management). Has a work history demonstrating strong leadership skills; Has the ability to manage multiple priorities, demonstrate professional communication skills, and a passion for a high level of customer service; Financial ability to manage and demonstrate proven results with material costs, labor, procurement compliance and controllable expenses.
Food Operations Manager 1 SodexoFood Operations Manager 1WASHINGTON, Washington, DCFull timeWhat You Bring: have previous food and beverage experience within hotels, restaurants or similar upscale hospitality venue; have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization; possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service; exhibit flexibility to take on additional responsibilities as needed; and/or. Incentives: Paid Airport Parking What You'll Do: have oversight of daily food operations and deliver a high-quality product; achieve company and client financial targets and goals; develop and maintain client and customer relationships; motivate, coach, mentor and develop frontline (hourly) staff; and/or.
Food and Beverage Marketing Manager Live! Casino and Hotel MarylandFood and Beverage Marketing ManagerHanover, MarylandTranslate business goals into marketing strategies and objectives that facilitate overall business growth including creating and implementing innovative and effective sales and marketing programs to drive traffic and increase sales. Bachelor's Degree in marketing or related field or equivalent and 1-3 years of experience in a hospitality or hotel sales and marketing setting, or an equivalent combination of education and experience.
Dietary Food Manager CbDietary Food ManagerBaltimore, MarylandAs a Dietary Food Manager, you will play an essential role in supporting our kitchen team to ensure that all clients receive healthy and delicious meals. We are currently seeking a part-time Dietary Assistant who is enthusiastic about food service and wants to make a difference in the lives of others.
Senior Food and Beverage Manager Marriott International IncSenior Food and Beverage ManagerWashington, DC2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 3 years experience in the food and beverage, culinary, or related professional area. Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.