Route Trainee - UniFirst UniFirst CorpRoute Trainee - UniFirstMemphis, TNRepresent UniFirst on the Road: Operate a company walk-in truck along designated routes, delivering exceptional service, prioritizing safety at all times, and reinforcing strong customer relationships. As an RT, you'll receive hands-on training through our robust, blended learning programs while supporting daily operations and preparing to transition into a full-time Route Service Representative (RSR) role.
Patient Access Specialist Ensemble Health PartnersPatient Access SpecialistOlive Branch, MississippiResponsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving and processing physician orders, and utilizing a overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
Market Area Manager - Memphis, TN Credit Acceptance CorpMarket Area Manager - Memphis, TNMemphis, TNRemoteCredit Acceptance offers our team members in the sales department: Uncapped earning potential with a base salary and uncapped monthly performance-based commission, total compensation depends on the impact you make in your market. We continuously strive to meet our company goals by increasing quality dealer enrollments, building relationships, and consulting with our dealers on how to improve their business.
Site Manager Thermo Systems LLCSite ManagerWest Memphis, AR$105,000–$135,000 / yearPartnering closely with the assigned Project Manager, the Site Manager drives safe, high-quality installation execution and monitors schedule progress at the job site—ensuring work is performed to plan, issues are surfaced early, and changes are controlled. The Site Manager ensures installation drawing version control, supports change order development, and maintains daily field coordination with Thermo Systems Engineering and internal/external field resources.
Sale Rep Central Mid SouthSale RepGermantown, TennesseeThe Brothers that just do Gutters is a full-service rain gutter and gutter guard franchise, specializing in the installation, repair, and maintenance of seamless gutters, gutter guards, specialty gutters, and more. Communication: Maintains regular communication with the owners, staff and field personnel, working cooperatively to develop methods and systems that are most effective for growing the business.
Sales Associate - 957 - Southhaven MS MAPCO Express IncSales Associate - 957 - Southhaven MSMSWhile performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone. The Sales Associate position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.
Sales Associate - 793 - Memphis TN MAPCO Express IncSales Associate - 793 - Memphis TNMemphis, TNWhile performing the duties of this job, the employee is frequently required to sit, walk, talk, hear, use hands to type data, operate business equipment and dial the telephone. The Sales Associate position involves providing exceptional customer service, operating cash registers, and maintaining a clean and organized store environment.
Regional Manager - Prenatal, Gulf Coast MS, LA and Memphis BillionToOne IncRegional Manager - Prenatal, Gulf Coast MS, LA and MemphisMemphis, TNRemoteQualifications: Minimum 4+ years of field sales management experience leading a team of sales reps at a molecular diagnostics/genetics company required, specifically out of Women's Health, Prenatal, and/or Reproductive Health selling directly to OBGYNs, MFMs, GCs throughout the region, with an existing portfolio of convertible client relationships. multiple award winning - President's Club, Chairman's Club, Circle of Excellence or equivalent), solid negotiation and closing skills, strong data analysis skills, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, strong focus on pull through, and good follow through skills.
Financial Business Partner for Academic & Biomedical Operations and Scientific Directors Office St. Jude Children's Research Hospital IncFinancial Business Partner for Academic & Biomedical Operations and Scientific Directors OfficeMemphis, TN$94,640–$169,520 / yearThe Financial Business Partner for Academic & Biomedical Operations and Scientific Director's Office serves as a partner to academic, scientific, and operational leaders, providing financial insight, guidance, and decision support that drives organizational performance and strategic outcomes. The ideal candidate combines strong financial acumen with business partnership skills, enabling informed decision-making through meaningful analysis, forecasting, resource planning, and performance management in a complex academic and research environment.
Financial Business Partner for Academic & Biomedical Operations and Scientific Director's Office St. Jude Children's Research HospitalFinancial Business Partner for Academic & Biomedical Operations and Scientific Director's OfficeMemphis, TennesseeThe Financial Business Partner for Academic & Biomedical Operations and Scientific Director's Office serves as a partner to academic, scientific, and operational leaders, providing financial insight, guidance, and decision support that drives organizational performance and strategic outcomes. The ideal candidate combines strong financial acumen with business partnership skills, enabling informed decision-making through meaningful analysis, forecasting, resource planning, and performance management in a complex academic and research environment.
Postdoctoral Research Associate - Hematology St. Jude Children's Research Hospital IncPostdoctoral Research Associate - HematologyMemphis, TNOther than access to top-quality scientists and mentors, as a postdoctoral trainee at St. Jude, you will have: A Blend of Academic Freedom and Industrial Efficiency: Access to shared resources and facilities led by expert scientists, coupled with cutting-edge technology, accelerates research productivity. St. Jude is ranked on Fortune Magazine's "Best Workplaces in Health Care & Biopharma" and Glassdoor's "Best Places to Work," and is located in the heart of Memphis, Tennessee, a vibrant and friendly city at the historic American crossroads of music, trade, food and culture.
Staff Software Engineer Machine Learning Engineer - Radiology St. Jude Children's Research Hospital IncStaff Software Engineer Machine Learning Engineer - RadiologyMemphis, TN$104,000–$186,160 / yearThe lab leverages curated datasets from diverse sources, dedicated annotation teams, and external engineering support, enabling this role to focus on high-impact model development, validation, and clinical translation. Many projects are designed with a path toward regulatory clearance via FDA's 510(k) or De Novo pathways, and the successful candidate will work closely with regulatory and quality experts to support reproducible, well-documented, and clinically deployable AI solutions.
Machine Maintenance Technician III Smith & Nephew PlcMachine Maintenance Technician IIIMemphis, TNCandidate without an Associate degree must have four years of experience in machine maintenance involving electrical, hydraulic, and pneumatic systems, and one year metal machining experience (test administered). Inclusion and Belonging- Committed to Welcoming, Celebrating and Thriving on Inclusion and Belonging, Learn more about Employee Inclusion Groups on our website ( https://www.smith-nephew.com/
Scientist - Yen LabTGEn Group Hematopoietic Stem Cell Genome Editing St. Jude Children's Research Hospital IncScientist - Yen LabTGEn Group Hematopoietic Stem Cell Genome EditingMemphis, TN$86,320–$154,960 / yearYou will also have the opportunity to learn about and support new, exciting projects, including the development and optimization of pre-clinical genome editing strategies to treat hemoglobinopathies and other hematological diseases, process development, and IND-enabling studies (Pharm/Tox). At St. Jude Children's Research Hospital, talented faculty and staff work together and with colleagues worldwide to advance the research and treatment of pediatric cancer and other catastrophic diseases.
Agentic AI Scientist - Office of Data Science St. Jude Children's Research Hospital IncAgentic AI Scientist - Office of Data ScienceMemphis, TN$86,320–$154,960 / yearStrong Python; version control, tests, CI, reproducible eval harnesses; retrieval and context engineering (e.g., embeddings and vector search with pgvector or Pinecone, RAG, GraphRAG, cache-augmented generation / CAG, agentic RAG, recursive language models / RLM). With a vision for St. Jude to become a global leader in applying data science to biological discovery, the ODS is creating a seamless ecosystem where experimental, clinical, and data scientists collaborate to accelerate discoveries, support scientific initiatives, and advance the understanding and treatment of pediatric catastrophic diseases.
Postdoctoral Research Associate - Functional and System Metabolism St. Jude Children's Research Hospital IncPostdoctoral Research Associate - Functional and System MetabolismMemphis, TNWe employ high-throughput metabolomics, epigenomics, single-cell multiomics, (epi)genome editing, and preclinical models to define disease-associated metabolic and epigenetic programs that control stem cell development, and how these processes go awry in cancer progression. Postdoctoral positions are available in the lab of Dr. Jian Xu at Department of Pathology and Center of Excellence for Leukemia Studies (CELS) at St. Jude Children's Research Hospital to study the metabolic processes that control stem cell development, blood disorders, and childhood cancers.
Senior Researcher in Protein Technologies Center St. Jude Children's Research Hospital IncSenior Researcher in Protein Technologies CenterMemphis, TN$26–$45.50 / hourJude Children's Research Hospital offers a remarkable opportunity to perform cutting edge research with outstanding institutional support and exceptional shared core facilities in an environment of open collaboration, educational advancement, and training opportunities. As a member of the Protein Technology Centre/BlueSky team, the candidate will use their molecular biology, biochemistry, and biophysical skills to study the molecular mechanisms and structures of protein kinases and their cellular regulatory functions.
Associate Biostatistician St. Jude Children's Research Hospital IncAssociate BiostatisticianMemphis, TN$78,000–$139,360 / yearThis position is housed in the Biostatistics Shared Resource (BSR) and provides opportunities to collaborate on a wide range of basic, translational, clinical and population-science research projects across the institution. The Associate Biostatistician provides knowledge in statistical analysis to institutional staff interested in conducting clinical or experimental studies or to other researchers as designated by grant relationships.
Customer Relations Representative - State Farm Agent Team Member Misty Rosser-White - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberMemphis, TNFull timeROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Misty Rosser-White - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
NewSupply Chain Specialist Red dotSupply Chain SpecialistMemphis, TNAs a key member of a cross-functional team, the Supply Chain Specialist ensures material availability, meets department Key Performance Indicators (KPIs), and maintains the health of daily purchasing operations while developing the longer-term sourcing strategy. While performing the duties of this job, the employee is regularly required to talk and/or hear; frequently required to sit, stand, walk, use hands to handle or feel, and reach with hands and arms; and must be able to sit or stand at a computer for extended periods.
Postdoctoral Research Associate - Structural Biology - Scott Blanchard Lab St. Jude Children's Research Hospital IncPostdoctoral Research Associate - Structural Biology - Scott Blanchard LabMemphis, TNExpand your technical skillset through expert-led training in smFRET imaging to perform experiments, analyze complex datasets, and develop quantitative models to explain GPCR signaling mechanisms. The ideal candidate would be a recent PhD graduate (not more than 3 years ago) who is independently able to propose new hypotheses based on available literature, and design experiments and analyze data, with minimum supervision, to test specific hypotheses.
NewWork from home sales Representative Camesi AgencyWork from home sales RepresentativeMemphis, TNRemotePrior sales, leadership, or customer service experience is beneficial but not required; entry-level candidates who are coachable are encouraged to apply. The Camesi Agency is a rapidly growing, fully remote brokerage focused on helping families protect their financial futures.
Associate Scientist - David Solecki Lab Chromatin Imaging in Neurons St. Jude Children's Research Hospital IncAssociate Scientist - David Solecki Lab Chromatin Imaging in NeuronsMemphis, TN$65,520–$114,400 / yearThe successful candidate will independently take responsibility for platform areas like biosensor validation, chromatin live-cell imaging, neuronal differentiation assays, experimental perturbations, or analysis of complex time-sequence data. We are looking for an Associate Scientist who does not simply want to perform experiments but wants to help build the experimental framework for understanding how chromatin-state transitions unfold as neurons mature and assemble into brain circuits.
Pediatric HIV Clinical MD Fellow St. Jude Children's Research Hospital IncPediatric HIV Clinical MD FellowMemphis, TNFellows receive a professional development allowance, research allowance, a personal computer for use during the fellowship, tuition assistance, dependent care assistance, moving allowance, an employer-contributed retirement savings plan, an onsite health and fitness facility, flexible health and dependent care savings accounts, medical, dental and vision insurance (cost shared), and disability, long term disability, and group life insurance. The clinic provides multidisciplinary care with a staff of physicians and advanced practice providers dedicated to HIV care, social workers, clinical research associates, pharmacists, psychology, psychiatry, school services, chaplain support and child life.
Onco Critical Care Clinical MD Fellow St. Jude Children's Research Hospital IncOnco Critical Care Clinical MD FellowMemphis, TNFellows receive a professional development allowance, research allowance, a personal computer for use during the fellowship, tuition assistance, dependent care assistance, moving allowance, an employer-contributed retirement savings plan, an onsite health and fitness facility, flexible health and dependent care savings accounts, medical, dental and vision insurance (cost shared), and disability, long term disability, and group life insurance. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St.
Faculty Position-Department of Pathology Computational Pathologist St. Jude Children's Research Hospital IncFaculty Position-Department of Pathology Computational PathologistMemphis, TNThe successful candidate will lead the development and clinical deployment of computational and AI-enabled solutions across clinical pathology operations, working in close collaboration with subject matter experts across clinical pathology, institutional Data Sciences teams and the existing computational pathology group in the Division of Anatomic Pathology and Neuropathology. The successful candidate will bring deep clinical expertise in one or more clinical pathology subspecialties, along with a demonstrated record of applying computational, AI, and machine learning (ML) approaches to diagnostic and operational problems in the clinical laboratory, or a clearly articulated trajectory toward such work.
NewOutside Sales Representative Erie HomeOutside Sales RepresentativeOlive Branch, MS$125,000–$250,000 / yearRanked Top 10 on the Qualified Remodeler Top 500 list and recognized as one of the Fastest Growing Companies on the INC 5000 list , we’re expanding nationwide and looking for top sales talent to join us. Our exclusive, industry-leading roofing systems provide unmatched durability, energy efficiency, and curb appeal—giving homeowners a solution they can’t find anywhere else.
Regional Manager - Memphis ZOLL MedicalRegional Manager - MemphisMemphis, TennesseeRemoteJob Summary As a valued member of our North American Sales management team, this individual will be responsible for the direct management of ZOLL CMS Territory Managers (sales representatives) and Sales Associates within an assigned region. On any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest , the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death.
Project Sales Technician Barnhart Crane & Rigging CoProject Sales TechnicianMemphis, TNThis role focuses on site evaluations, lift planning, scope validation, and internal coordination to ensure complex projects are technically sound, executable, and aligned with branch capabilities. Technical Solution Development: Partner with Project Sales Representatives and engineering teams to develop practical, innovative lifting and transport solutions aligned with customer requirements.
Outside Parts Sales Representative Dobbs Truck GroupOutside Parts Sales RepresentativeMemphis, TNThese dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino, and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. This position will be responsible as the parts account manager for existing and prospective customers, traveling as needed to provide on-site customer support to achieve assigned sales and profit objectives.
Territory Sales Representative, Commercial Staples IncTerritory Sales Representative, CommercialMemphis, TNRemoteThe specific base pay may be influenced by a variety of factors to include the candidate''s experience, skill set, education, geography, business considerations, and internal equity. In this role, you will play a critical part in building relationships, driving growth, and delivering solutions that help our customers succeed.
Contract RN - Home Health Field Nurses DirectContract RN - Home Health FieldMarion, ArkansasEven though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible. The incumbent works in a patient care area; works in an area where patients enter; works directly with patients; and/or works with specimens that could contain communicable diseases.
Postdoctoral Research Associate - Biostatistics St. Jude Children's Research Hospital IncPostdoctoral Research Associate - BiostatisticsMemphis, TNAll resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Job Posting Description: St. Jude is seeking an outstanding candidate for a postdoctoral fellowship in biostatistics methods and applications involving pediatric cancer and catastrophic diseases.
Entry Level Sales Representative Summit Business GroupEntry Level Sales RepresentativeHorn Lake, MississippiAs an Entry Level Direct Sales Associate at Summit, you'll be the driving force in forging new relationships with business owners and key decision-makers across small to medium-sized businesses. Once fully trained, your day will largely be spent on the move, independently navigating your sales territory, engaging directly with clients, and demonstrating why Summit's insurance solutions are ahead of the curve.
Sales Representative & Field Trainer — Educators Welcome The Impact Insurance AgencySales Representative & Field Trainer — Educators WelcomeMarion, ArkansasMany teachers, coaches, and educational leaders reach a point where they want to continue helping people but in a role that offers more flexibility, autonomy, and long-term growth. Many of our representatives transitioned from education or coaching and found success applying their skills in a role that allows them to lead, mentor, and make a meaningful impact all while gaining flexibility and long-term career growth.
Sales Representative Summit Business GroupSales RepresentativeOlive Branch, MississippiUnlike traditional office-based roles, you will spend the majority of your day out in the field, cold calling using our Custom Salesforce CRM, building rapport with potential clients, and delivering compelling product presentations. Because your primary goal is to establish connections with business owners and key decision-makers at small and medium-sized businesses within your sales territory through in-person sales calls, the hours that you work should/will reflect times when these businesses are open.
Global Sickle Cell Disease Clinical MD Fellow St. Jude Children's Research Hospital IncGlobal Sickle Cell Disease Clinical MD FellowMemphis, TNFellows receive a professional development allowance, research allowance, a personal computer for use during the fellowship, tuition assistance, dependent care assistance, moving allowance, an employer-contributed retirement savings plan, an onsite health and fitness facility, flexible health and dependent care savings accounts, medical, dental and vision insurance (cost shared), and disability, long term disability, and group life insurance. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St.
Nobel Biocare Territory Representative (Memphis - North MS) Envista DentistryNobel Biocare Territory Representative (Memphis - North MS)Memphis, TennesseeRemoteThe Nobel Biocare Territory Representative is responsible for achieving or exceeding sales and service goals mainly in dental clinics and/or dental laboratories within an assigned territory, through the effective selling and promoting of Nobel Biocare products, solutions and services to existing and potential new customers within the framework of organizational policies and directives. Envista will consider unsolicited referrals and/or resumes submitted by vendors such as search firms, staffing agencies, professional recruiters, fee-based referral services and recruiting agencies (Agency) to have been referred by the Agency free of charge and Envista will not pay a fee for any placement resulting from the receipt such unsolicited resumes.
Used Truck Sales Representative Dobbs Truck GroupUsed Truck Sales RepresentativeMemphis, TNThese dealerships represent some of the best commercial truck brands including Peterbilt, Volvo, Mack, Autocar, and Hino and include locations in Arkansas, California, Louisiana, Mississippi, Oregon, Tennessee, and Washington. This position involves traveling to customer sites to make outside sales calls and obtaining orders or contracts by driving to off-site customer locations.
Sales Representative and Field Trainer Summit Business GroupSales Representative and Field TrainerOlive Branch, MississippiForget the typical office grindour days are spent out in the field, meeting clients, building relationships, and always feeling the camaraderie of a supportive team. Connect with key decision makers at these businesses and schedule appointments to present our supplemental benefits programs to their employees in a group presentation or enrollment-style setting.
NewField Sales Training Specialist - NE Zoll Medical CorpField Sales Training Specialist - NEMemphis, TNRemote$150,000–$160,000 / yearOn any given day, clinicians utilize these ZOLL products for tens of thousands of cardiac patients around the world: LifeVest, the world's first wearable defibrillator, has been trusted to protect more than 1M patients at risk of sudden cardiac death. Good communication and phone skills, which includes the ability to communicate effectively and professionally at all levels within the organization as well as directly with TMs/ATMs, RMs, and ADs.
Technical Sales Representative EnvirogenTechnical Sales RepresentativeMemphis, TNWe are seeking a talented Technical Sales Representative to sell industrial process water and high-purity water systems, including Mobile Deionization (MODI) and Portable Exchange Deionization (PEDI) trailers, as well as related services for industrial, manufacturing, commercial, and laboratory applications. You will have a hands-on approach to maintaining existing client relationships, identifying and developing strategic partnerships with prospective clients, and closing sales of products and services with both new and existing customers.
NewTravel Nurse RN - Operating Room - $1,990 to $2,117 per week in Memphis, TN TravelNurseSourceTravel Nurse RN - Operating Room - $1,990 to $2,117 per week in Memphis, TNMemphis, TN$1,990–$2,117Summary: The Operating Room Registered Nurse provides comprehensive patient care throughout the perioperative process, ensuring the safety and comfort of patients during surgical procedures. Essential Work Functions: Prepares the operating room by ensuring all required instruments, equipment, and sterile supplies are ready and functional for each surgical procedure.
NewOperations Manager - FFS United RentalsOperations Manager - FFSCordova, TNAs Operations Manager of Flooring and Facility Solutions (FFS) at United Rentals, you will leverage your leadership skills to build a new business from the ground up, coordinating and directing the delivery of "white glove" service to facility maintenance and restoration customers. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, location, education, training, experience, skills, and ability.
Travel Interventional Radiology (IR) - $2,369 to $2,723 per week in Germantown, TN Fusion Medical StaffingTravel Interventional Radiology (IR) - $2,369 to $2,723 per week in Germantown, TNGermantown, TN$2,369–$2,723The IR Technologist works closely with the interventional radiologist and healthcare team to support complex vascular and non-vascular procedures in a fast-paced, high-acuity environment. Technical/Motor Skills - Must have the ability to grasp, perform fine manipulation, push/pull, and move about when assisting with procedures and/or using department equipment.
NewTravel Physical Therapist - $1,744 per week Ardor Health SolutionsTravel Physical Therapist - $1,744 per weekGermantown, TNWhether you're a registered nurse providing skilled care in a patient's home, a physical therapist working in an outpatient clinic, or a speech-language pathologist in an acute care setting, Ardor Health is committed to matching you with assignments that align with your clinical expertise and personal goals. Our opportunities span a wide range of specialties and settings — including home health, acute care, skilled nursing facilities, outpatient clinics, and more — giving you the flexibility to grow your career while exploring new locations.
NewTravel Physical Therapist - $1,750 per week Ardor Health SolutionsTravel Physical Therapist - $1,750 per weekCollierville, TNWhether you're a registered nurse providing skilled care in a patient's home, a physical therapist working in an outpatient clinic, or a speech-language pathologist in an acute care setting, Ardor Health is committed to matching you with assignments that align with your clinical expertise and personal goals. Our opportunities span a wide range of specialties and settings — including home health, acute care, skilled nursing facilities, outpatient clinics, and more — giving you the flexibility to grow your career while exploring new locations.
Field Representative - Part Time Retail Data LLCField Representative - Part TimeMemphis, TNWe have been the leading provider of retail intelligence to the largest retailers in the world for over 30 years and have growing demands for additional Field Representatives to help us to collect critical retail information such as pricing, promotion, and merchandising data. Willingness to work in cold temperatures associated with grocery store refrigerator and freezer cases as some projects required collection of items in these store aisles.
Field Service Representative - Part Time Magid Glove & Safety Manufacturing Co LLCField Service Representative - Part TimeMemphis, TNMagid Glove & Safety is America's leading manufacturer, distributor and importer of hand protection and safety products i.e. work gloves, fall protection, gas detection, reusable and disposable respirators, clean room, 1st aid and all other safety related products. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training, geographic location, additional qualifications such as licensure or certifications, market factors, and specific responsibilities.
Account Representative Ryerson Inc.Account RepresentativeMemphis, TNAs a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively.