Scottsdale, AZ30+ days ago
Maintaining accurate rooming lists and contribute to attrition conversations based on registration volume/data • Support on-site execution, staffing and vendor management, contributing to the overall success of events • Join the Event team on pre-conference calls for events, assist with data entry, and support the execution of events, ensuring all details are meticulously managed • Master the usage of our EMS (Event Management System) to detail reservations, review incoming requests and manage all guest logistics efficiently • Understand meeting room capabilities and catering offerings to provide informed assistance to guests and employees • Use technology tools - Salesforce.com, Cvent (registration management system) and MS Office to ensure accurate and timely data entry and guest communications • Support KPI measurement and reporting, ensuring event success is measured against key objectives • As needed support for the event management leaders • Maintain confidentiality of proprietary company and guest information • Actively pursue professional development opportunities to stay ahead of trends in B2B event coordination. Key Responsibilities:
• Daily orchestration of registration activities and communications, fielding guest questions and generating accurate reports daily/weekly (or as needed) for events • Point of coordinating small events, ensuring that all logistical details are handled with precision and that the events run smoothly • Drive project timelines to stay organized and meet all deadlines • Support the event lifecycle for Alexander Group events, from initial requests through execution and post-event reporting • Monitor and evaluate the success of events and suggest improvements for future events • Participate in meetings with cross functional partners to provide input on event strategies and gather feedback • Serve as a main liaison for communications for event-related information, such as save-the-dates, invitations, registrations and confirmations • Contribute to venue selection processes • Orchestrate hotel room blocks, 3-5 events a year.