NewAppeals/Billing Specialist JobotAppeals/Billing SpecialistHartford, CTRemote$23–$30 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Jobot, and/or its agents and contracted partners.
NewAccounts Receivable Specialist Vaco LLCAccounts Receivable SpecialistWaterbury, CT$50,000–$59,000Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual’s skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs.
NewVendor Relations Specialist Pinnacle Technical ResourcesVendor Relations SpecialistAgawam, Massachusetts$21.63–$26.44 / hourContractorThe specific compensation for this position will be determined by several factors, including the scope, complexity, and location of the role, as well as the cost of labor in the market; the skills, education, training, credentials, and experience of the candidate; and other conditions of employment. The Vendor Relations Specialist is responsible for managing relationships between the organization and its suppliers to support operational efficiency and cost-effective service delivery.
NewCRNA Quality Improvement Specialist Yale New Haven HealthCRNA Quality Improvement SpecialistCity of Milford (balance), ConnecticutCertified Registered Nurse Anesthetist Completion of Certified Nurse Anesthetist Training Program Graduate of a Nurse Anesthesia Educational Program accredited by the American Association of Nurse Anesthetist Council on accreditation of Nurse Anesthesia Programs. 3.1 The CRNA ensures appropriate documentation within the accordance of hospital and regulatory requirements and protects information of all forms, whether computer-based, paper, film, voice, or other media from unauthorized access modification, destruction, or intentional or accidental disclosure.
NewCRNA Pain Management Specialist Yale New Haven HealthCRNA Pain Management SpecialistCity of Milford (balance), ConnecticutCertified Registered Nurse Anesthetist Completion of Certified Nurse Anesthetist Training Program Graduate of a Nurse Anesthesia Educational Program accredited by the American Association of Nurse Anesthetist Council on accreditation of Nurse Anesthesia Programs. 3.1 The CRNA ensures appropriate documentation within the accordance of hospital and regulatory requirements and protects information of all forms, whether computer-based, paper, film, voice, or other media from unauthorized access modification, destruction, or intentional or accidental disclosure.
Child Life Specialist - FT Days - Pediatrics and PICU - Agawam Lehigh Valley Health NetworkChild Life Specialist - FT Days - Pediatrics and PICU - AgawamAgawam, MAFinally, Lehigh Valley Hospital - Cedar Crest, Lehigh Valley Hospital - Muhlenberg, Lehigh Valley Hospital- Hazleton, and Lehigh Valley Hospital - Pocono each received an 'A' grade on the Hospital Safety Grade from The Leapfrog Group in 2020, the highest grade in patient safety. We're a Magnet(tm) Hospital, having been honored five times with the American Nurses Credentialing Center's prestigious distinction for nursing excellence and quality patient outcomes in our Lehigh Valley region.
NewPeak Season Repair Specialist SafelitePeak Season Repair SpecialistWaterbury, CT$20.25–$20.25Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
NewRN Visiting Nurse Case Manager MASONICARERN Visiting Nurse Case ManagerWaterford, CTOur nurses demonstrate timely and accurate computer documentation of patient/job information to facilitate the development of the OASIS data set, orders for service, creation of time sheets and other required patient/employment documents and reports. Our Visting Nurses supervise the client care rendered by Licensed Practical Nurses and Home Health Aides in the provision of delegated duties and conduct supervisory visits per regulatory guidelines.
NewHospice RN (Registered Nurse, Visiting Nurse, Case Manager) - HomeCare Hartford HealthCare at HomeHospice RN (Registered Nurse, Visiting Nurse, Case Manager) - HomeCareManchester, CTHere, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. Our Hospice Visiting Nurse (RN) utilize their extensive education and training to provide personalized care to our patients in a rewarding environment that promotes autonomy.
NewHospice RN (Registered Nurse, Visiting Nurse, Case Manager) – HomeCare Hartford HealthCare at HomeHospice RN (Registered Nurse, Visiting Nurse, Case Manager) – HomeCareSimsbury, CTMakes follow-up visits to provide skilled care to assess disease progress and evaluates response to treatment so as to promote peaceful death; provides support to client/family utilizing teaching principles to promote and restore health and prevent disease and disability, as possible; coordinates care with providers. Provides skilled nursing care to hospice clients in their homes or community health settings ensuring the delivery of outcome based, high quality, cost-effective care.
NewLicensed Practical Nurse (LPN, Visiting Nurse) - HomeCare Greater Manchester HomecareLicensed Practical Nurse (LPN, Visiting Nurse) - HomeCareManchester, CTIt includes Manchester Memorial Hospital, a 249-bed community hospital, Rockville General, a campus of Manchester Memorial Hospital, a 102-bed facility, a large multispecialty provider group and visiting nurse services. Provides intermittent skilled nursing service to patients and their families in compliance with state and Medicare regulations, incorporating the following: a) Assesses the physical and psychosocial status of the patient.
Employment Specialist: SU Employment Service- 6971 CHR CareerEmployment Specialist: SU Employment Service- 6971Manchester, ConnecticutProvide skills teaching, such as assisting clients in obtaining/ maintaining housing and utilities; learning how to use transportation services, planning and preparing nutritional meals, engage and communicate with family and friends, be safe in the community, care for children and other family members, and solve everyday problems that arise. This program is an evidenced based supported employment service to promote and expand employment opportunities for individuals who use DMHAS services who have substance use disorders or co-occurring disorders of mental health and substance use disorders.
Bilingual Employment Specialist ABILITY BEYOND DISABILITY, INC.Bilingual Employment SpecialistMiddletown, CTYou will help individuals gain confidence, build independence, and live meaningful lives while growing your own career in a supportive and inclusive environment. Provide guidance in goal setting, resume building, interview preparation, and developing soft skills that promote emotional well-being and workplace success.
Employment Specialist ABILITY BEYOND DISABILITY, INC.Employment SpecialistMiddletown, CTYou will help individuals gain confidence, build independence, and live meaningful lives while growing your own career in a supportive and inclusive environment. Provide guidance in goal setting, resume building, interview preparation, and developing soft skills that promote emotional well-being and workplace success.
NewHousing & Employment Specialist Mental Health Association - Western MAHousing & Employment SpecialistSpringfield, MAThrough compassionate, trauma-informed care, we help individuals build coping skills, restore stability, and work toward long-term recovery and wellness. The Employment & Housing Specialist supports adults (ages 18+) enrolled in the SHIFT Recovery Supportive Living program to achieve their goals of sustainable employment and stable housing.
NewEqual Employment Opportunity Specialist 2(Hybrid) State of ConnecticutEqual Employment Opportunity Specialist 2(Hybrid)Hartford, CT$85,645–$116,781 / yearIMPORTANT: In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
Direct Support Professional (Employment Specialist) CW Resources, Inc.Direct Support Professional (Employment Specialist)Uncasville, CT$18.25 / hourPart timeWe are looking for a caring and reliable Direct Support Professional (DSP) to join our Day Program team, where you will support adults with intellectual and developmental disabilities and help them build independence, engage in the community, and enjoy meaningful daily activities. Teach and support skills like communication, social interaction, and daily living by modeling positive behaviors, encouraging participation, and guiding individuals through everyday tasks.
Student Employment: Digital Asset Specialist, Quinnipiac Productions - AY 26/27 Quinnipiac UniversityStudent Employment: Digital Asset Specialist, Quinnipiac Productions - AY 26/27Hamden, ConnecticutJob Title:Digital Asset Specialist, Quinnipiac ProductionsDepartment:Marketing and CommunicationsStudent Employment Type:Federal Work-Study Responsibilities:Digital Asset Organization: Support the organization and classification of digital assets. Organizational Skills: Strong attention to detail, ability to manage multiple tasks simultaneously, and excellent organizational skills to maintain a well-structured digital asset library.
Student Employment : Social Media Specialist AY 26/27 Quinnipiac UniversityStudent Employment : Social Media Specialist AY 26/27Hamden, ConnecticutJob Title:Social Media Specialist Department:Marketing and CommunicationsStudent Employment Type:Federal Work-Study and Non-Federal Work-StudyResponsibilities:Content Creation: Design and produce visually compelling graphic content tailored for Instagram and Facebook . The Social Media Specialist collaborates regularly with internal stakeholders and departments within Quinnipiac University and is a core member of the content creation team supporting the Schools and College social media presence.
Employment and Training Case Manager Veterans Inc.Employment and Training Case ManagerSpringfield, MAFull timeThis team member will be responsible for client assessments, career/employment training/counseling/advocacy, outreaching to locate homeless/at-risk veterans, attending networking events and career/employment fairs, and establishing/maintaining positive professional relationships with local employers. Develops and maintains strong and collaborative working relationships with employers, careers centers, veterans services agencies, etc. to provide a smooth and timely transition for veterans being reintegrated into the workforce.
Springfield - Case Manager Employment Supports Morgan Memorial Goodwill Industries IncSpringfield - Case Manager Employment SupportsSpringfield, MASUMMARY: The Case Manager responsibilities include: developing and implementing service plans for participants, conducting vocational and other assessments for participants in accordance with the participants specific program requirements and completing case notes, and other related documents. Develop program participant's service plan and goals with input from the program participant, relevant Goodwill staff, work site managers, and appropriate family/home supports.
Community Support Specialist VITRA HealthCommunity Support SpecialistSpringfield, MA$24–$25Requires lifting and carrying equipment and supplies weighing up to 35 pounds; requires pushing and pulling equipment and supplies weighing up to 35 pounds; requires walking and standing; requires frequent sitting more than 75% of the workday; requires the ability to negotiate stairs; requires visual acuity and manual dexterity to operate equipment. Through innovative home- and community-based services, Vitra supports aging adults, people with disabilities, and individuals with complex care needs— supported by a Nurse, and Case Manager, Vitra ensures clients receive compassionate, personalized, and dignified care.
Residential Recovery Specialist Sound Community Services IncResidential Recovery SpecialistNew London, CTExcellent written and oral communication skills • Provide daily oversight to all residents involved in the program • Monitor residents administering medications as scheduled • Completing a daily schedule in the electronic medical record • Completing daily documentation as required by the program • Provide feedback for treatment team meetings as required • Facilitate monthly activities and groups based on life skills assessments • Complete apartment checks to ensure residents are maintaining cleanliness/upkeep of the apartment • Assist residents on developing daily living skills such as cooking, cleaning, shopping, transportation, budgeting, personal hygiene, sex education, and other areas • Report all changes in behavior or mental state to appropriate team members (i.e. case manager, Program Coordinator, etc.) • Complete active discharge planning with the residents as needed with direction from the case manager or designee • Utilizes motivational interviewing techniques and other techniques to enhance residents success of recovery • Provide transportation to appointments or scheduled activities • Participate and facilitate all safety drills • Report all maintenance, environment, or emergency situations to appropriate people (landlord, Program Coordinator, AOC, MOT) • Ability to navigate self in every residents electronic client record • Manage caseload daily which includes but not limited to Positive Rewards, activities, mentoring, d/c planning notes, and other ADL skills • Provide direct feedback to case manager, or designee, as required to ensure that proper treatment and support is being provided. • High School diploma (or equivalent) required, a degree or other higher education preferred • A minimum of one (1) year of behavioral health/human services related experience required • Previous experience working with individuals 18 to 25 years old who have a mental health and/or substance use diagnosis is preferred • Custodial care will not be counted as experience • Excellent written and oral communication skills required • Must be competent user of technology including e-mail, agency intranet, and the electronic client record • Current valid drivers license required • Candidate must be CPR/First Aid certified or eligible.
Residential Recovery Specialist- Sound Community Services IncResidential Recovery Specialist-New London, CTQualifications: • High School diploma (or equivalent) with a minimum of one (1) year of behavioral health/human services related experience required; an Associate's degree, or higher, in a related field is preferred • Previous experience must include working with individuals who have a mental health and/or substance use diagnosis • Excellent written and oral communication skills required • Must be competent user of technology including e-mail, agency intranet, and the electronic client record • Current valid driver's license required • Candidate must be CPR/First Aid certified or eligible. Position Overview: The Residential Recovery Specialist position provides direct oversight and support services, both psychological and social to chronically mentally disabled and/or co-occurring clients who are making the transition from institutional care to an independent living setting in accordance with the treatment plan.
Family Specialist/Fatherhood-Case Mgr I CATHOLIC CHARITIES, INC. - ARCHDIOCESE OF HARTFORDFamily Specialist/Fatherhood-Case Mgr IHartford, CTThis position provides administrative support to the Family Center while providing coordination of all basic human needs services and, assistance with center recruitment, marketing, and community involvement, and case management services. GENERAL DUTIES/ RESPONSIBILITIES: Outreach Duties: Works with agency staff to market programs to parents and or area stakeholders to ensure all programs reach full capacity.
Developmental Services Resource Management Specialist (37.5 Hour)(Office/On-site) State of ConnecticutDevelopmental Services Resource Management Specialist (37.5 Hour)(Office/On-site)Hartford, CT$73,558–$101,455 / yearp>IMPORTANT: In order to be considered for this job opening, you must be a current State of CT employee, who has worked for the state for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
Call Center Representative (211 Contact Center Specialist Crisis) - 2nd Shift Hybrid United Way of Connecticut IncCall Center Representative (211 Contact Center Specialist Crisis) - 2nd Shift HybridRocky Hill, CT$24–$26.60 / hour2-1-1 Crisis Contact Center Specialist – Second Shift | | Location: Rocky Hill, CT (Hybrid after training) | | Schedule: Second Shift | Typically 3:00 PM – 11:30 PM | | Pay: $24.00 - $26.60/hour | | $1,000 SIGN-ON BONUS | Be the Lifeline Someone Needs – Join Our 211 Crisis Contact Center Team! Connecticut United Ways will continue to work with residents across all communities to co-create solutions that ensure everyone has the resources, supports, opportunities and networks they need to thrive.
Call Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift Hybrid United Way of Connecticut IncCall Center Representative (211 Contact Center Specialist Information and referral) - 2nd Shift HybridRocky Hill, CT$21–$23.65 / hour211 Contact Center Specialist – Information & Referral/Housing (Second Shift)|Location: Rocky Hill, CT (Hybrid after training)|Schedule: Second shift | Typically 3:00 PM – 11:00 PM|Pay: $21.00/hour|Be the Connection That Helps People Find Stability - Step into a Role Where One Call Can Change a Life. Multiple positions currently availableApplication DeadlineJuly 21, 2026 United Way of Connecticut, Inc. endeavors to make www.ctunitedway.org accessible to any and all users.
Call Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift Hybrid United Way of Connecticut IncCall Center Representative (211 Contact Center Specialist Crisis) - 3rd Shift HybridRocky Hill, CT$24–$26.60 / hour2-1-1 Crisis Contact Center Specialist – Third Shift |Location: Rocky Hill, CT (Hybrid after training) |Schedule: Third Shift | Typically 11:00 PM – 7:00 AM |Pay: $24.00 - 26.60/hour + $4.00 shift differential for qualified hours worked Be the Lifeline Someone Needs – Join Our 211 Crisis Contact Center Team! Connecticut United Ways will continue to work with residents across all communities to co-create solutions that ensure everyone has the resources, supports, opportunities and networks they need to thrive.
Intervention Specialist, AIC Community Solutions IncIntervention Specialist, AICNew London, CTThe AIC, or Alternative in the Community program is a community-based alternative to incarceration and provides multifaceted intervention services for offenders awaiting trial, or who are on probation or parole. Secure urines from same sex clients and complete all required paperwork and electronic documentation into CSI and CSSD data collection systems on the day the data is obtained.
Integrated Primary Prevention Specialist U.S. Department of Homeland SecurityIntegrated Primary Prevention SpecialistNew London, CT$100,992–$156,124 / yearIf you meet the minimum qualifications, you will be placed in one of the following categories: Best-Qualified: Applicants possessing experience that substantially exceeds the minimum qualifications of the position and demonstrate high proficiency in all of the critical competencies, including all Selective Placement Factors (SPF) & appropriate Quality Ranking Factors (QRF) as determined by the job analysis. "Newly appointed" refers to the first appointment (regardless of tenure) as an employee of the Federal Government, an appointment following a break in service of at least 90 days from a previous appointment as an employee of the Federal Government, or, in certain cases, an appointment following a break in service of less than 90 days from a previous appointment as an employee of the Federal Government.
NewSpecialist Manager, Risk and Compliance Services (Personal Consultation) Deloitte Touche Tohmatsu LtdSpecialist Manager, Risk and Compliance Services (Personal Consultation)Hartford, CT$93,000–$171,300 / yearInterpreting and applying American Institute of Certified Public Accountants (AICPA), Securities and Exchange Commission (SEC), and Public Company Accounting Oversight Board (PCAOB) independence rules, as well as Deloitte US Firms independence policies, while identifying process improvement opportunities with team members. The Personal Consultation team within Independence & Conflicts Network (ICN) performs a critical consultation and risk-management function for the Deloitte US Firms, protecting Deloitte from conflicts of interest and keeping the Deloitte US Firms independent, objective, and impartial, in fact and appearance.
Specialist Manager, Firm Financial Systems Deloitte Touche Tohmatsu LtdSpecialist Manager, Firm Financial SystemsCT$97,600–$179,900 / yearThis role partners across business and technology teams to resolve complex system and process issues, define requirements, support testing and implementation, and deliver scalable solutions across SAP S/4HANA, SWIFT, and related financial applications. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Senior Product Management Specialist - Travel- Glastonbury, CT or Remote Crum & ForsterSenior Product Management Specialist - Travel- Glastonbury, CT or RemoteGLASTONBURY, ConnecticutRemoteWith our employee-first focus, the Company is consistently recognized as a great place to work, earning multiple workplace and wellness awards, including the Great Place to Work® Award, Fortune 100 Best Companies to Work For, Fortune Best Workplaces for Parents, Fortune Best Workplaces for Millennials, and many others. We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community.
EH&S Safety Specialist Murphy Road RecyclingEH&S Safety SpecialistBerlin, CTFull timeThe Safety Specialist is responsible for assisting in monitoring and coordinating the company's safety programs, including the Department of Transportation (DOT) and Occupational Safety and Health Administration (OSHA) compliance, safety audits, and training. In 1974, founder Guy "Sonny" Antonacci and his wife, Mary Ann, started Somers Sanitation - named after our hometown of Somers, Connecticut.
Senior Environmental Compliance Specialist AtlasSenior Environmental Compliance SpecialistEast Hartford, CTRemoteThis role serves as a Northeast Regional Environmental Compliance subject matter expert, supporting multi-media regulatory compliance programs while mentoring staff, managing client projects, and contributing to business development initiatives. We trust our people to do great work and live fulfilling lives, and we provide resources that care for our people, both at work and in life: Health & Wellness: We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage.
Senior Manager, UX Specialist (AI Product experience) Deloitte Touche Tohmatsu LtdSenior Manager, UX Specialist (AI Product experience)CT$137,000–$282,000 / yearThe team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. Qualifications: Required: Expert User Experience Leader and Practitioner with 8-15 years of leading holistic customer / user experiences for multiple products, demonstrating measurable customer adoption and success metrics.
Senior Claim Specialist- GL Mid Market AXA SASenior Claim Specialist- GL Mid MarketCTYou will report to the Claims Manager - Middle Market, Americas Region What you will bring We're looking for someone who has these abilities and skills: Required Skills and Abilities: Broad Property and Casualty claim experience: at least 5 years of experience handling with a focus on litigated and non-litigated general liability claims. By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.
Clinical Sales Specialist, ENT - Hartford/New Haven, CT Medtronic PlcClinical Sales Specialist, ENT - Hartford/New Haven, CTHartford, CTRemoteThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). If you are applying to perform work for Medtronic, Inc. (Medtronic) in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
Therapy Development Specialist, Pelvic Health - New England Medtronic PlcTherapy Development Specialist, Pelvic Health - New EnglandHartford, CTRemoteWe seek out and hire a diverse workforce at every level: We need fresh ideas and inclusive insights to continue to be an innovative industry leader -that's why we make it a point to seek out, attract and develop employees who are patient-centric, passionate, and who represent the same wide variety of life experiences as our patients. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
Solutions System Specialist Motorola Solutions IncSolutions System SpecialistCTRemote$100,000–$120,000 / yearThis position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations.
SAM Support Specialist Travel Glastonbury, CT or Remote Crum & Forster Holdings Corp.SAM Support Specialist Travel Glastonbury, CT or RemoteGlastonbury, CTRemoteAdherence to Case Management process, including the input or review of cases reported by account managers/accounts for exception requests/changes to ensure completion and assign to appropriate person for resolution; refer high profile cases through the Case Management process to the Senior Account Administrators for immediate processing. Assist Account Managers to ensure accurate information is housed in Salesforce.com, including but not limited to, existing customer profiles, complete prospect and suspect information, project identifications with timelines and competitive products installed.
Travel Advisor Support Specialist Glastonbury, CT or Remote Crum & Forster Holdings Corp.Travel Advisor Support Specialist Glastonbury, CT or RemoteGlastonbury, CTRemoteAdherence to Case Management process, including the input or review of cases reported by account managers/accounts for exception requests/changes to ensure completion and assign to appropriate person for resolution; refer high profile cases through the Case Management process to the Senior Account Administrators for immediate processing. Assist Account Managers to ensure accurate information is housed in Salesforce.com, including but not limited to, existing customer profiles, complete prospect and suspect information, project identifications with timelines and competitive products installed.