SERC's footprint spans approximately 630,000 square miles and serves more than 97 million people, including all or portions of Florida, Georgia, Alabama, Mississippi, Louisiana, Texas, Oklahoma, Arkansas, Missouri, Iowa, Illinois, Kentucky, Tennessee, Virginia, North Carolina, and South Carolina. Act as compliance Single Point of Contact (SPOC) for registered entities, as assigned, to respond to potential noncompliances, and investigate, evaluate and make risk determinations of alleged violations; record relevant violation information in the compliance tracking and reporting system.