div class="flex-shrink-0 flex flex-col relative items-end">Be part of the opening chapter of the newly reimagined Royal Palm South Beach Miami, re-opening in 2026 following a transformative $110 million renovation. The person in this role is responsible for collaborating with hotel and F&B leaders and above property team members to create thoughtful partnerships, programming and activation, then integrating that content into targeted campaigns to drive consumer awareness and preference, increasing market share, and building broader asset and brand awareness.
This leader is responsible for designing and delivering training programs that improve operator performance in the field, with measurable impact reflected in key business outcomes such as Net Promoter Score, Damage Claim Rate, Revenue per Truck, Team Member Retention, and other core operational KPIs.
As the steward of both learning and operational support systems for the brand, this leader oversees the full ecosystem of development and enablement, including Franchise Partner onboarding and ongoing support, frontline and leadership training, new franchise pre-opening readiness, system-wide learning content, and large-scale training initiatives and events.
Ensure alignment between learning initiatives and organizational priorities through strong partnership with cross-functional leadership teams, including Franchise Operations and Support functions.
What You Bring
· Bachelor’s degree in Organizational Development, Education, Human Resources, Business, Leadership, Communications, or a related field.
· 7+ years of progressive experience leading learning and development, training, leadership development, talent management, or organizational development functions.
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