UNKNOWN

FEED

Receives emergency and non-emergency calls and directs the appropriate response units to the scene, including police, fire, and ambulance, and other college and outside agency personnel as needed using telephone, and emergency radios; Manages, programs, updates, and runs reports for the employee badge system; Managing office correspondence; daily bookkeeping, clerical and administrative duties; Assisting with event coordination, including event signage; Scheduling and assignment of state vehicles; Assisting with preparation, proof reading and updating of policies, procedures, reports, and manuals; Distribution of parking permits; Process incoming/outgoing mail; Assists in the planning and preparation of strategic planning initiatives; Scheduling of campus police meetings, training, etc. and recording of minutes as required. Prepare and maintain employee related forms and records; Public record requests; Security camera monitoring and control; Report control, maintenance, and dissemination of records; Special State Police licensing and training systems; Coordinates efforts of police, facilities, and other emergency responders; Responds to routine correspondence following established guidelines and procedures; Provides dispatch support to the Campus Police and Public Safety Office; Triage telephone inquiries; Provide assistance and clerical support for the Student Services division; Screens all visitors and telephone calls for the office personnel and dispatches personnel as needed for routine and emergency calls; Answer Campus Police & Public Safety email inquiries and triage as needed.

YEAR

Mount Wachusett Community College

Administrative Assistant II

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Generate graduation related reports and lists monitors for accuracy and completeness; Assist the Associate Registrar with completing the graduation audit process, including credential review, awarding of degrees and certificates, and communication to students regarding status and/or next steps for program completion; collaborate with various departments to streamline processes and implement policies regarding the graduation audit process; Enter and update student information and course schedules in PeopleSoft; produce lists and reports as required; analyze data for accuracy and logic; assist in monitoring information systems functions and processes; Create and maintain academic course scheduling and room assignment process for the college within PeopleSoft and R25Live; Assist the Registrar to streamline tasks, optimize efficiencies, identify, vet, and implement technology solutions to improve operations; Assist the Registrar in managing the departmental budget via Peoplesoft Financials, including but not limited to: budget tracking, creating POs and requisition requests, processing invoices from third party vendors, booking all conference registration and traveling fees and rectifying budget line items. Enter incoming transcripts for transfer credit and variety of registrations hand delivered, arriving in the mail, fax or email, on to the system, while maintaining accuracy and integrity of data; Assist the Registrar in processing student record verifications and troubleshoot enrollment reporting errors within the National Student Clearinghouse in order to maintain compliance with NSLDS; Review daily audit reports of various internal processes and resolve discrepancies in order to maintain student record data integrity (post enrollment requisite checking, waitlists, etc.

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